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Summary of Contents for silvertree Reach

  • Page 1 Quick Start uide...
  • Page 2 IMPORTANT You MUST activate your Silvertree Reach! To activate: Download the Silvertree app using your smartphone or iPad. reate your Silvertree profile. Then pair your device by following the steps in the Silvertree app.
  • Page 3 Why is a smartphone required A smartphone or iPad is required to activate your Reach and create your profile. After that is done, the Silvertree Reach works on the go! You do not need to be near your phone for the Reach to work.
  • Page 4 If you are signing up for someone else, be aware that two email accounts will need to be created: one for the Reach wearer and one for a Care Team member. You cannot use the same email address on two accounts.
  • Page 5 Tip! The only way for someone to join your team is for you to send them an invite. In the Silvertree app, enter your loved ones’ email addresses to send an invite. Your loved ones will then make their own...
  • Page 6 Reach and finish setup. Tip! Once the Reach is paired, an optional WiFi network setup is presented. Be sure to connect your Silvertree Reach to your home WiFi, to ensure the best battery life and connection stability for your Reach.
  • Page 7 Did you know? You can continue to manage our settings and information all in one place - in the Silvertree app. Open the Silvertree app to` H Add or remove members from our Care Teap H Check our batter level and manage...
  • Page 9 We encourage you to always press the button on the side of your Reach any time you need help. If the Reach detects motion after a fall, the Reach may not register this as an emergency.
  • Page 10 How to start and stop a S S Send a S S
 Press the button once on One click the side of the Reach. The device will start to vibrate and flash red when a SOS is active. Everyone on the Care Team...
  • Page 12 What is in the bo ? Silvertree Reach On the back of the Reach there will be 6 pins that align with the pins on the charging dock. When placing on the charging dock, ensure these six pins align to the pins on the dock.
  • Page 13 Not s...
  • Page 14 Support hours Monday - Friday 9:00 am ET - 5:00 pm ET Email us at support@silvertree.io For emergencies, please call 9...