NENKO 75544111 Quick Start Manual

CORECT POWER SUPPLY UNIT (PSU)
Firstly, please check the power supply the customer is using
with their unit is the correct TickiT PSU (power supply unit) 5.0V
DC that was supplied with the product.
• If the customer has used a PSU of a higher voltage, a
replacement PSU may not work, as the one used could
have caused permanent damage to the internal LED unit.
This is not deemed as a manufacturing fault.
• If the customer has used a PSU of a lower voltage, this
should not damage the unit, it just won't work properly
as it does not have enough power, so a new PSU should
work.
If the customer is using the correct TickiT PSU please ask them to try the following steps to find out what the
problem is;
POSSIBLE FAULTY POWER SUPPLY UNIT (PSU)
• Let the unit run completely flat until the light goes out.
• Charge the Mood Light for 8-10 hours, as per the user instructions.
Please ensure the unit is switched OFF at the base (as shown in the image below) while charging.
If the unit is switched ON while charging, the power supply will act as a power source only and will not
charge the battery (making it appear that the PSU is not working properly).
The unit needs to be switched OFF when charging for it to be able to hold charge.
If the Mood Light comes on while charging, use the manual button on the base to turn the light OFF
and continue charging.
• If the unit is not being fully charged (once discharged) and is always used with the PSU as the power
source, it may cause persistent flashing.
In this case the unit will need to be fully discharged and then re-charged (while switched Off).