LG 55QNED866QA User Manual
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LG 55QNED866QA User Manual

LG 55QNED866QA User Manual

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  • Page 2: Table Of Contents

    Contents Getting Started with LG webOS TV ..................
  • Page 3 ..................Content Recommendation .
  • Page 4 ..................Troubleshooting LG Account Issues .

  • Page 5: Getting Started With Lg Webos Tv

    Returns to the most recently used TV or external input. You can get recommendations from various channels and programmes. You must log in to your LG account to get personalized content recommendations. You must connect to the network to use the recommendation feature.

  • Page 6: Manage Home

    Available features vary depending on the region or service. Manage Home Manage LG webOS TV Home You can change the order of the displayed apps or content lists by pressing the button on the remote control.

  • Page 7: Live Tv Preparation

    reset them, it takes some time to receive recommendations for contents again. Home Settings : When turning the power on, go to the screen that sets the Home behavior or advertising display. User Guide User Guide : Move to the app.
  • Page 8 Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand. If the router supports DHCP, the TV is automatically connected to the network when you connect the TV to the network with a LAN cable. If the Network Is Not Automatically Connected Press the button on the remote control.
  • Page 9 Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on. LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.

  • Page 10: Managing Your Lg Account

    You can sign up for LG membership and log in with your email address in Account. Alternatively, you can sign up for LG membership using the ID and password of an external service account.

  • Page 11: About User Guide

    About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide by clicking User Guide in the upper-right corner while using the app, or by clicking during setup in Settings.

  • Page 12: Using The Magic Remote

    The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.
  • Page 13 For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● GUIDE : Launch Guide ● GUIDE : Checking the saved programmes. : The Quick Access edit screen appears. ● : Display the additional buttons on the remote control. ●...
  • Page 14 then re-appear. The pointer will disappear if you press / / / buttons, and the remote will work as a standard remote control. You can control the TV by scrolling or pressing Wheel (OK) button in the middle of / / / buttons. When viewing a screen that requires scrolling, you can easily move up and down by scrolling the Wheel (OK) button.
  • Page 15 For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● GUIDE : Launch Guide ● GUIDE : Checking the saved programmes. : The Quick Access edit screen appears. ● : Display the additional buttons on the remote control. ●...

  • Page 16: Using Tv Functions Through Speech

    the pointer disappears from the screen, shake the Magic Remote right and left. It will then re-appear. The pointer will disappear if you press / / / buttons, and the remote will work as a standard remote control. You can control the TV by scrolling or pressing Wheel (OK) button in the middle of / / / buttons.
  • Page 17 Some models may not be supported. Menu Language Location must be set as the official language of the country in to see correct search results. If Menu Language is not set as the official language, some functions may be limited. General System Language...

  • Page 18: Speech To Text

    volume, pronunciation, accent, and talking speed) and the surroundings (noise and TV volume). To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone.
  • Page 19 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.

  • Page 20: Control Your Tv With Your Voice With Google Assistant

    Language . To temporarily switch to another speech recognition language, press the button in the voice recognition information display window. You can only use this function to agree to voice recognition terms. The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).

  • Page 21: To View More Features Of The Remote Control

    Press the (Amazon Alexa) button on the remote control to access the settings and help information for Amazon Alexa. Different services may run in countries where Amazon Alexa is not supported. Service operation and supported countries may change in accordance with Amazon’s policies.

  • Page 22: Using Universal Remote Control

    Additional features can be set when you watch a live broadcast. Available features may vary depending on the broadcast signal. More Actions The types of buttons appearing on the vary, depending on the region and the type of connected device. Using Universal Remote Control Automatically Setting the Universal Remote Control When you set up the universal remote control, you can control the peripherals (Blu-...

  • Page 23: Launching Apps Through Quick Access

    You can purchase the Magic Remote separately if it is not provided. Some models may not be supported. When changing settings on a device, make sure it is powered on first. To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.

  • Page 24: Connecting To Simplink (Hdmi-Cec)

    Selecting a number that has already been registered allows deregistering it. When you select a number that has not been registered, items that can be registered will be shown. An item that has been registered to a different number is indicated with a check mark. You can view a brief instruction for this function.

  • Page 25: Shortcuts To Accessibility

    This feature works only with devices with the logo. Check for the SIMPLINK logo on the external device. Use of any product other than those specified may cause problems during operation. ® To use SIMPLINK, you need to use a high-speed HDMI cable with CEC (Consumer ®...

  • Page 26: Connecting An Input Device To Usb

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech K360, Logitech K400, Logitech K750 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

  • Page 27: Enjoy Live Tv

    Controller, Logitech F310, Logitech F710 Connecting Bluetooth Input Devices You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV. To see the details, click the Settings Devices External Devices Connect Bluetooth Controller User Guide.

  • Page 28: Viewing Guide

    TV Scheduler : You can enter the time and date of a programme to schedule watching or recording it at the set time. To see the details, click the Enjoy Live TV Using TV Scheduler User Guide Recordings : You can check the recordings stored in the storage device and play the recordings.

  • Page 29: Checking Programme Info

    Select each area to access the corresponding feature. You can view information on the programme and broadcaster. You can view information about the programme you are currently watching as well as the focused programme information. Select the button or the title of the desired programme. You can view more information on the programme and perform Watch Record...

  • Page 30: Who.where.what

    appears. You can move the banner's position by pressing the button on the remote control and selecting Change Banner Location. If your remote control does not have a button, press and hold the button. It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.
  • Page 31 watching. Information may vary depending on the programme. Some models may not be supported. You must connect to the network and agree to User Agreements before you use it. Entering Who.Where.What? Method 1. Press the Wheel (OK) button on your remote control. Press Who.Where.What? on the programme banner.

  • Page 32: Live Playback

    Pressing the button allows you to share the address of the website containing the information through a text message, QR code, or the LG ThinQ app or send it to a smart device. To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.
  • Page 33 previously if you go out for a while. Input the USB HDD in the USB port. Press the button on the remote control and select Live Playback. If your remote control does not have a button, press and hold the button.

  • Page 34: Recording

    Some models may not be supported. Recording Using Instant Recording Connect a USB HDD or USB stick to a USB port. It is recommended that you record to a USB HDD. Press the button on the remote control and select Record. If your remote control does not have a button, press and hold the button.

  • Page 35: Using Tv Scheduler

    Because of the content protection technology used, the recorded video cannot be played on PCs or other TV models. Also, the video cannot be played if the TV’s video circuit is replaced. Do not remove the USB cable while recording. If you force your TV to power off while recording, the recorded content may not be saved.
  • Page 36 Using the TV Scheduler You can enter the time and date of a programme to schedule watching or recording it at the set time. Press on the remote control to select Live TV and view the live broadcast. Press the button on the remote control and select Scheduler.
  • Page 37 If you want to record a live broadcast, click the Record Watch button. In case of an upcoming programme, click the Scheduled Recording Reminder button. Record Scheduled Recording may not be supported on some models. Scheduled recording does not guarantee exact recording time of the programme because the programme will be record as the information of broadcaster.

  • Page 38: Playing Recorded Tv Programs

    Playing Recorded TV Programs Managing Recordings You can view and play recordings stored on storage devices by using the Recordings app. Live TV by pressing . Press the button on the remote control and select Recordings. If your remote control does not have a button, press and hold the button.

  • Page 39: Watching Internet Channel (Lg Channels)

    You can set features such as Resume and the audio language that can be outputted. A list of recordings is shown below. The configurable items differ depending on model. Watching Internet Channel (LG Channels) Watching Internet Programme You can watch real-time broadcasts through this service over the Internet.

  • Page 40: Teletext

    Press the button on the remote control and select Channels. You can also watch LG Channels by pressing the (Programmes) / buttons on the remote control. You can use the ’Interactive Programme’ service that enables users to conveniently enjoy content related to the current programme without having to switch apps.
  • Page 41 Colour button To select the preceding or following page. Number button Enters the page number to move to. (Programmes) / Button To select the preceding or following page. Some models may not be supported. Special Teletext Function Press the button on the remote control. If your remote control does not have a button, press and hold the button.

  • Page 42: Hbbtv

    Select this menu to display concealed information, such as solutions to riddles or puzzles. Update Displays the TV picture on the screen while waiting for a new teletext page. The display will appear at the top left hand corner of the screen. When the updated page is available then display will change to the page number.

  • Page 43: Ci Information

    services in addition to traditional digital teletext services, all directly on to the TV in a seamless experience. HbbTV services can be activated in a number of ways, the most popular being pressing the . Users typically explore services with the traditional navigation keys (including the OK button and the ).

  • Page 44: Apps And Content

    This function enables you to watch some encrypted services (pay services). ● If you remove the CI Module, you cannot watch pay services. ● CI (Common Interface) functions may not be possible depending upon the country ● broadcasting circumstances. When the module is inserted into the CI slot, you can access the module menu. ●...
  • Page 45 Apps and Content Content Search User Guide To see the details, click the You can log in to your LG account. You can manage apps, such as updating or deleting installed apps. Closes the app. To turn off the app from running in the background, press the...
  • Page 46 Content Recommendation You can get content recommendations based on the programme you are watching or TV viewing patterns. If you are watching the TV using a set-top box, you must complete the setup of the universal remote control to use the recommendation feature normally. For more information, see How to Operate TV Using Universal Remote Control User...
  • Page 47 Press the button on the remote control. Launch Search for a variety of content and information using the desired search terms. Enter a search term. Shows recent searches. You can select one from the suggested keywords and proceed to search. You can browse content by genre.
  • Page 48 User Guide for more information on the action. You can log in or out with your LG ThinQ account. Edit Inputs : You can edit the name of the connected device or apply the related settings. Edit home IoT devices...
  • Page 49 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.
  • Page 50 Home IoT Devices . You can connect and see devices registered with your LG ThinQ account or IoT devices. Once the device is connected, the card will be changed to a smaller size and appear at the bottom of the device connection list.
  • Page 51 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 52 View All Simple remote control operation is possible. Select and try using the remote control in full screen. You can share and enjoy the sound, screen, or content on the TV and smart device interactively. Displays a list of apps installed on the TV. Displays a list of devices connected to the TV's external input.
  • Page 53 Some controls may be limited in external input mode. The app’s screen and functionality are subject to change without prior notice. Available features may differ depending on your country and OS. Watching Smart Device Screen on TV Watching Smart Device Screen on TV Enable Screen Share mode on the smart device.
  • Page 54 Playing Sound from a Smart Device through the TV’s Speakers Playing Sound from a Smart Device through the TV’s Speakers Connect a smart device to the TV via Bluetooth to play sound from the smart device through the TV’s speakers. Turn the smart device’s Bluetooth on, then select the TV from the list of devices.
  • Page 55 and a rated current of 500 mA or less. If you use a device requiring a higher voltage/current than the rated voltage/current, it may not operate properly due to lack of current. It is recommended that you use a USB hub or USB storage device with a power supply. We recommend using a storage device with a capacity of 32 GB for the USB memory and 2 TB or less for the USB hard disk.
  • Page 56 You can select a device connected to your TV. Displayed only when music is playing. Press the to access the Play Music screen. Search Launch View Type : Selects a content display mode. Sort : Select the option to sort content. Group : If you filter by Music...
  • Page 57 Shows the previous content. Starts the slide show. Shows the next content. Rotates photos. Enlarges or reduces the photo. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported.
  • Page 58 Shows the previous video. Plays or pauses the video. Shows the next video. You can change subtitle settings. Rotates videos. Fast-rewinds the video at higher speeds. You can do the settings related to play on repeat of the video. Fast-forwards the video at higher speeds. 360-degree videos can be viewed in 360 degrees.
  • Page 59 a song. You can set the random play mode. You can set the repeat play mode. Lyrics are available for music files that provide them. In some music files, you can choose a lyric section and move the playback position. The lyrics feature is only supported on some devices.
  • Page 60 Enter the IP address, User Name, and Password of the PC you wish to connect to, and select Connect to connect the PC. The screen of the connected PC will be displayed on the TV screen and can be operated with the TV remote control. Both TV and PC can be connected only after network connection and settings are set.
  • Page 61 Select “OK” to save the settings. Select the connected PC in the Home Dashboard app on the TV, and then select and play the file you want. To play on other operating systems or devices, refer to the manual of the operating system/device.

  • Page 62: Making The Most Of Smart Tv

    Connect Wireless (Windows 10) Click the Notification Centre icon on the taskbar on the PC screen and select Connect. Select the TV you want to connect to and request the connection. After the connection is established, the TV will display the screen of the connected It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.

  • Page 63: To Use Magic Explorer

    To Use Magic Explorer To Use Magic Explorer You can run a search conveniently through various apps based on on-screen text or video information. Magic Explorer can be used if the pointer colour of the Magic Remote changes (e.g., to the ). Press and hold the Wheel (OK) button on the image if you are watching a...
  • Page 64 Press the button on the remote control. Select on the screen. You can select a screen layout. Side by Side : You can view two apps on a split-screen. : You can run another app on top of the current screen and view it as a pop-up screen. You can choose which app you wish to run alongside the app that is currently running.

  • Page 65: Making The Most Of Art Gallery

    You can operate the sub-screen. You can select the screen of which to output sound. Change to Side by Side mode. Closes the app. Using Side by Side Mode You can operate the selected screen. The sound of the selected screen is output. Change to mode.

  • Page 66: Surfing The Internet On Tv

    View the built-in images for each theme. You can view the information and image of the focused theme in advance. You can delete a downloaded theme or select the desired theme to play. Closes the app. To turn off the app from running in the background, press the button on the remote control and select Quit App...
  • Page 67 You can refresh the web page you are viewing. You can type in a web address to navigate to a specific website or enter a search term directly. You can view the tabs that are currently open. You can zoom in or out on the screen while browsing the website. Block Ads : You can block ads within the web page you are viewing.
  • Page 68 Media in formats other than JPEG/PNG/GIF may not be played. ● Apps may be forced to shut down if the TV runs out of memory. ● The fonts provided on the TV are used. Depending on the content, characters may look ●...
  • Page 69 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

  • Page 70: Connecting A Camera To The Tv

    Select Camera. For a detailed description of the camera’s functions, refer to the device's manual. The camera must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech C920/C920s/C922 Pro/C922x/C925e/C930c/C930e Depending on the installation status of the TV, the camera may not be mounted on the TV.

  • Page 71: Using Sports Alert

    Using Sports Alert Using Sports Alert Press the button on the remote control. Run the Sports Alert app. You can view the list of teams by league and detailed information. Press to register your preferred team or player. By registering a team or player, you can view live scores and upcoming match schedules.

  • Page 72: Settings

    This service is provided for only select content with contracted partners. Settings Quick Settings To Use Setting Function Quickly Set of light-weight controls quickly and simply such as Picture Mode, Sound Out, Game Optimiser and so on. Press the button on the remote control. Picture Mode You can set You can set...
  • Page 73 You can add/delete the quick setting items or change their order. Wheel (OK) Move to an item that can be set up, press the remote control's button once, Wheel (OK) and then press and hold the button to move to the menu. The configurable items differ depending on model.

  • Page 74: Picture

    Picture Selecting Picture Mode Picture Select Mode Select the picture mode that is best suited to your viewing environment, preferences or video type. Select a picture mode. By adjusting and setting each item in more detail based on the mode, your video is better optimised for its characteristics. The configurable items differ depending on model.
  • Page 75 Provides optimized Cinema Picture quality certified by UHD Alliance, the standard setting body for UHD-related technologies. To auto-switch to FILMMAKER MODE when a signal that can be operated with this mode is entered, set FILMMAKER MODE Auto Start Expert (Bright space, daytime) Expert (Dark space, night) This mode is suitable for movies, etc.
  • Page 76 Depending on the input signal, the available picture modes may be different. When watching online service content, the Picture Mode may be changed to match the content being shown. Expert is an option that allows a picture quality expert to fine-tune the quality of the standard picture.
  • Page 77 Selecting a different screen size from the original size may cause the image to look different. Depending on the combination of picture format and screen size, the edges may be hidden or shown in black, or both sides of the picture may flicker. Also, when selecting an item shown on the broadcast screen, the outline may not be aligned correctly.
  • Page 78 OLED Pixel Brightness Depending on your TV model, it might not have the setting. Adjust Contrast Adjusts the contrast of the bright and dark areas of the picture. The closer to 100, the higher the contrast. Black Level Adjusts the brightness of dark areas of the screen. The closer it is to 100, the lighter the screen becomes.
  • Page 79 Turning this option may increase energy consumption. Motion Eye Care Automatically adjusts brightness and reduces image blur based on image data to reduce eyestrain. Turning this option may increase energy consumption. Depending on the input signal or the selected picture mode, the available options may differ.
  • Page 80 Sets the Colour Gamut to Adobe RGB standards. Fine Tune This is used when experts control it by using a test pattern. You can control it by selecting areas of six colours (Red/Green/Blue/Cyan/Magenta/Yellow). For normal images, adjustments may not result in noticeable colour changes. Colour Adjustment Adjusts the Colour and saturation of the picture to make the image more Colourful and lively.
  • Page 81 Signal Level(%) Select screen brightness for color temperature adjustment. Method is set to 10 Points Signal Level(%), you can select brightness using numbers indicating 10 levels. When the Method is set to 22 Points Signal Level(%), you can select the brightness with the 22 levels of brightness.
  • Page 82 Removes small dots that stand out so as to make the image clean. MPEG Noise Reduction Reduces the noise produced during the creation of digital video signals. Smooth Gradation It reduces the phenomenon that the outline of the image is rugged and in a staircase pattern and displays a smoother screen.

  • Page 83: Sound

    Resetting Picture Mode Picture Advanced Settings Reset If you want to reset the image settings to the factory defaults after configuring the image settings, select reset for each image mode. FILMMAKER MODE Auto Start Picture Advanced Settings FILMMAKER MODE Auto Start If set to On, Picture Mode will automatically be changed to...
  • Page 84 Depending on the content you watch, you can enjoy the optimised sound and virtual surround in real time. Standard Optimises the sound for all types of content. Cinema Optimises the sound for cinemas. Clear Voice Clear Voice Pro Boosts voice clarity. Sports Football Cricket...
  • Page 85 For some Bluetooth devices, the device volume can be controlled by selecting from the ● connection list. LG Sound Sync devices will automatically try to connect to the recently used devices ● when you turn the TV on. We recommend that you connect an LG audio device that supports LG Sound Sync, ●...
  • Page 86 For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org. Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker...
  • Page 87 Sound Sound Out Use External Speakers with TV Speaker Audio can be played through the multiple devices simultaneously. Bluetooth Device + TV Speaker Both the internal speaker of the TV and the Bluetooth speaker can be used to output the sound at the same time or a surround sound can be used.
  • Page 88 Dolby Atmos is based on the concept of audio objects. Any sound can be mixed as a single audio element, an object, that’s independently placed in three-dimensional space. Your new LG TV has been enabled with the latest Dolby Atmos sound technology. Dolby Atmos is the ultimate sound experience which creates moving audio that flows around you using TV speakers.
  • Page 89 Restores the detailed effect settings for the Standard sound mode to the initial settings. HDMI (eARC/ARC) This setting only applies to the internal speakers of the TV or Sound Mode Share connected devices that support Installation Type Sound Advanced Settings Installation Type This mode optimises the sound based on the TV setup.
  • Page 90 Some models may not be supported. Adjusting AV Synchronization Sound Advanced Settings Match Screen and Sound Adjusts the synchronization of the sound from the speaker that is working. The closer the value is set to 60, the slower the voice output speed will be than the default speed.
  • Page 91 Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.

  • Page 92: Ai Service

    AI Picture Pro General AI Service AI Picture Pro When set to On, artificial intelligence, which has been trained with LG Electronics’ deep learning techniques, finds the most suitable resolution according to the video type and displays it using vivid, realistic, and rich colours.
  • Page 93 AI Brightness Settings General AI Service AI Brightness Settings Set to On. AI adjusts the dark areas according to the brightness around your TV and specific contents. AI Genre Selection General AI Service AI Genre Selection When set to On, the image quality is automatically optimised for the genre of the content by the artificial intelligence.
  • Page 94 This mode provides a clean and natural sound. Bass Boost AI Acoustic Tuning : Selecting this option outputs -adjusted audio with an ● emphasis on bass. Treble Boost : Selecting this option outputs AI Acoustic Tuning -adjusted audio with an ●...

  • Page 95: Game Optimiser

    using an app. Next Picks You can get recommendations based on your TV viewing patterns. This feature may not be available in some countries. Sports Alert Move to the Sports Alert app. You can check information about sports events and set alarms.
  • Page 96 Bluetooth Device WiSA Speakers Optical Out Device HDMI(ARC) Device . Switch to Use TV Speaker or change Sound Advanced Settings Select HDMI Input Audio Format The configurable items differ depending on model. Game Game Genre You can optimise the screen depending on the genre of the game. OLED Motion OLED Motion Pro You can make your video clearer by eliminating afterimages.
  • Page 97 This reduces screen cracking and video lagging during game play. VRR & G-Sync NVIDIA's display adaptive sync technology adjusts frames to minimize screen tearing and stuttering. AMD FreeSync Premium AMD's display adaptive sync technology adjusts the injection rate to minimize screen breaks and stuttering.

  • Page 98: Family Settings

    Adjust Sharpness Adjusts the sharpness of the image. Colour Depth Tones down or up the colours displayed on the screen. Dynamic Tone Mapping Suitable contrast settings based on image brightness of the HDR content. Reset You can reset the settings. Wide Aspect Ratio You can set the screen ratio optimised for the game.

  • Page 99: Programmes

    User Guide Eye Care Mode General Family Settings Eye Care Mode Enable the function to On. A screen with lowered blue light is displayed for the protection of your eyes. Eye Care Mode Picture Advanced Settings Reduce Blue light Using sets Volume Limit Mode General Family Settings Volume Limit Mode...
  • Page 100 Set Auto Tuning following screen instructions. If Input Source is not connected properly, programme registration may not work. Auto Tuning only finds programmes that are currently broadcasting. Safety is turned on, a pop-up window will appear asking for password. Set Cable Setting When searching for programmes using FULL setting it can take a long time.
  • Page 101 Select your desired Satellite. LNB Frequency Select one value from 9750/10600, 9750/10750, 9750, 10600, 10750, 11300, 5150, MDU1, MDU2, MDU3, MDU4, MDU5. If you select 9750/10600, 9750/10750(MHz), 22kHz Tone is disabled. If you cannot find the LNB frequency value from the list, select User and manually enter the frequency.
  • Page 102 DiSEqC 1.2 : Control motor to change satellite dish position. Drive Direction Select the direction in which you want to move the motor. Drive Mode Two modes are available : Step and Continuous. Step : The motor moves based on the value you enter (from 1 to 128). ●...
  • Page 103 You can add / modify / delete a transponder. This function only works when the programme mode is satellite. If the System Operator provides ’user home TP edit’ feature, it will show the on the screen. So that you can set the desired Transponder as Home by pressing the (This feature is available on certain service provider only.)
  • Page 104 Edit Programmes You can edit the selected programmes from all the stored programmes or add/delete them to/from the favourite programmes. Edit All Programmes List General Programmes Programme Manager Edit All Programmes You can lock or unlock the selected programmes from all the stored programmes, or you can set them to be skipped when switching programmes.
  • Page 105 Select the desired programmes from the all programmes list and press the button to add them to the favourite programmes list. Delete the selected programmes from the favourite programmes list. Move Move : Select one or more programmes in the Preferred Programmes list, press the button, and then select the position to move it to.

  • Page 106: Network

    Save CI Password General Programmes Save CI Password Input the Pin Code in Save CI Password. You don’t need to input the Pin Code after save it. Save CI Password You can see the when insert a CI CAM (Conditional Access Module) which is supported Pin Code.

  • Page 107: Devices

    IP address information. In addition, you can change the IP address and DNS server address you want to connect to by pressing the Edit button. Getting Started with LG For more information on how to connect to the network, see webOS TV Connecting to the Network User Guide...
  • Page 108 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Mouse : Logitech M535, Logitech MX Master 2S, Apple Magic Mouse2...
  • Page 109 You can set access permissions to the camera for each app. Universal Control Settings If you set up the universal remote control, you can control peripheral devices connected to the TV with the Magic Remote instead of their own remote controls. For more information, see How to Operate TV Using Universal Remote Control User...
  • Page 110 4K : Supports 4K@120 Hz (4:4:4, 4:2:2, 4:2:0) (120 Hz models only), 4K@60 Hz ● (4:4:4, 4:2:2, and 4:2:0) Off : Supports 4K@60 Hz (4:2:0) ● 4K @ 50/60 Hz Support Format (60 Hz models only) Resolution Frame rate (Hz) Colour Depth/Chroma Sampling 8 bit 10 bit...

  • Page 111: System

    YCbCr 4:4:4 YCbCr 4:4:4 YCbCr 4:4:4 RGB 4:4:4 RGB 4:4:4 RGB 4:4:4 1) Supported when HDMI Deep Colour is set to 4K. 2) This feature is available for HDMI (4K@120 Hz) IN terminals only. HDMI IN You can only change the settings of the you are watching at the time.
  • Page 112 Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country If you don’t set the Automatically, you can select the country manually. You must set the country manually when you are not connected to the network.
  • Page 113 The TV time is automatically set to the time of digital broadcasting information sent from the broadcasting station or the time sent from the server. Time Date Time Zone You can manually set the time and date if the automatically set current time is incorrect. If you set the time manually with the antenna connected, schedule information, programme guide, etc.
  • Page 114 If you do not press any button for 4 hours after the TV is turned on by a feature such Power On Timer, the TV will be turned off automatically. To ensure the TV does not automatically turn off, set Auto Power Off after 4 Hours to Off.
  • Page 115 Enter the numbers “0313” in the master password input window, then press OK. The password will be reset. Managing Your LG Account You can sign up for LG membership and log in with your email address in Account. For more information, see...
  • Page 116 You can delete notifications. Closes the app. To turn off the app from running in the background, press the button on the remote Quit App control and select If your remote control does not have a button, press and hold the button.
  • Page 117 General System Additional Settings Advertisement If your TV is connected to the Internet, webOS may use a frequency capping cookie to keep track of the number of times an ad is shown on your TV. This information is used to help limit the number of times the same ad is displayed. You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV.

  • Page 118: Energy Saving

    Set ID General System Additional Settings Set ID You can set a number (ID) to manage multiple TVs. This feature is for administrators. It is not recommended for use in a typical home environment. Restoring the Default Settings General System Reset to Initial Settings Return TV to its initial settings.

  • Page 119: Accessibility

    To Use Energy Saving Feature General Energy Saving Reduces power consumption by adjusting screen brightness. Energy Saving Step Auto : TV sensor detects the ambient lighting and automatically adjusts the screen brightness. Some models may not be supported. : Turns off the Energy Saving Step.
  • Page 120 Speed Adjust the speed of spoken guide. Volume Adjust the volume of spoken guide. Pitch Adjust the tone of spoken guide. This feature is available on certain languages only. Some models may not be supported. The configurable items differ depending on model. For visually impaired users.
  • Page 121 ambiguity very clear. Set to On. Invert Colours General Accessibility Invert Colours To enhance the visibility of the menus on the screen, you can invert and calibrate certain colours in some menus. Set to On. To Set Subtitle General Accessibility Subtitles View subtitles when the TV station provides subtitled programming.

  • Page 122: Support

    Spoken Subtitle For the visually impaired, selects the preferred Visual Impaired Audio only. Any Supplementary Audio Displays all supplementary audio. Some models may not be supported. To Set Hard of Hearing Press the button on the remote control. Select General Accessibility.
  • Page 123 The latest version can be obtained via digital broadcast signals or internet connections. Changing the programme while downloading the software via digital broadcast signal interrupts the download process. Returning to the initial programme allows downloading to resume. If software is not updated, certain functions may not work properly. Auto Update In some countries, is not displayed if you are not connected to the Internet.
  • Page 124 ● LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. Quick Help...
  • Page 125 User Guide If you still fail to solve the problem, please contact our Customer Service Centre. Troubleshooting Power/Remote Control Issues Troubleshooting Power/Remote Control Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. I cannot turn on the TV.
  • Page 126 I cannot turn the TV on with the remote control. Please make sure your TV power plug is correctly connected to the outlet. Replace the batteries in the remote control. (Use alkaline batteries.) Check if there is an obstacle blocking the signal in front of the TV's remote control receiver.
  • Page 127 abnormalities in the TV. If you are using a set-top box, turn it off, and then turn it back on. Make sure that the set-top box is correctly connected to your TV. It says there is no signal on the screen. Check whether the antenna or the cable connected to the external device is properly connected to the TV.
  • Page 128 There is a difference in image quality from those seen at the store. Depending on the type of video provided by the broadcasters, there may be a difference in image quality from those displayed at the store. Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.
  • Page 129 Picture Advanced Settings Brightness Motion Eye Care Switch Motion Eye Care . This applies to the current input mode only. General Energy Saving Switch Energy Saving Step to either Minimum Picture Advanced Settings Reduce Blue light Reduce Blue light Switch The screen brightness keeps changing.
  • Page 130 If you are using a set-top box, turn it off, and then turn it back on. Make sure that the set-top box is correctly connected to your TV. The screen is fine, but it does not play any sound. Try another programme. If you use a set-top box, there will be no sound if you have set the volume of the set-top box or your TV to 0 or enabled Mute.
  • Page 131 The volume keeps changing. Sound Advanced Settings Automatic Volume Adjustment Automatic Volume Adjustment General AI Service AI Sound AI Sound Pro AI Sound AI Sound Pro Switch The sound does not work or only the background music is played in some programmes.
  • Page 132 The screen is not fully shown or is lopsided when connected to a PC. Being Set the PC’s resolution to one supported by the TV. For more information, see Aware of the Information Supported Resolution : HDMI-PC User Guide Set the connected HDMI device's name to PC. Home Dashboard by pressing the button on the remote control.
  • Page 133 Check that the frame rate is supported. I get a message saying “This audio is not supported” or the video is playing normally but the audio is not. Check that the file plays without any problems on the video player on a PC. (Check for file damage.) Check that the file extension is supported.
  • Page 134 Troubleshooting Recording Issues Refer to Enjoy Live TV Recording in the User Guide for details on recording. How do I start recording? Connect a USB storage device with at least 4 GB of total space. The device must have at Connecting External Devices Connecting least 1 GB of available space.
  • Page 135 Troubleshooting Network Connection Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Before connecting to a wireless network, check the name and password of the Wi-Fi device to connect.
  • Page 136 Enter your email address on the find password page, and we'll send you a link to reset your password. You can also reset your password in LG Account Reset Password on the website...
  • Page 137 I wish to delete the account saved on the TV. When you log in to your LG account on the TV, the account will be saved to the TV. You can delete accounts stored on the TV at any time, as follows.
  • Page 138 Change to the service country you are going to use the service from in General System Location LG Services Country (Some models may not be supported.) If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app.
  • Page 139 The Internet browser automatically shuts down when I visit a website. The Internet browser may be forced to shut down if the available memory size is not sufficient to accommodate the image information for a website. Check if you can access the site with the issue on your PC.
  • Page 140 avif, heic, heif AVIF/HEIF Minimum : 64 × 64 Maximum : 4800 (W) × 3600 (H) 9600 (W) × 7200 (H) (8K models only) Supported Video File Formats Supported Video File Formats Maximum Data Transfer Rate Full HD video ● H.264 1920 ×...
  • Page 141 Supported Video Codecs Extension Codec Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (except for WMA v1/WMA Speech) Video Xvid (GMC is not supported), H.264/AVC, Motion Jpeg, MPEG-4 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM Video H.264/AVC, MPEG-4, HEVC, AV1, VVC...
  • Page 142 Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.
  • Page 143 Supported Music File Formats 　 File Format Info Bit rate 32 kbps ~ 320 kbps Sample freq. 16 kHz ~ 48 kHz Support MPEG-1, MPEG-2 Channels mono, stereo Bit rate Sample freq. 8 kHz ~ 96 kHz Support Channels mono, stereo Bit rate 64 kbps ~ 320 kbps Sample freq.
  • Page 144 Support Channels up to 6 ch flac Bit rate Sample freq. 8 kHz ~ 96 kHz Support FLAC Channels mono, stereo The number of supported programmes may vary depending on the sample frequency. Supported Resolution : HDMI-DTV HDMI-DTV Supported Mode Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)
  • Page 145 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12 33.71 29.97 33.75 56.25 67.43 59.94 67.5 1920 × 1080p 112.5 (ULTRA HD, 8K models only) 134.86 119.88 4) 5) 2560 × 1080p (ULTRA HD, 8K models only)
  • Page 146 131.74 3840 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160p 1) 2) 3) (ULTRA HD, 8K models only) 269.73 119.88 4096 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97...
  • Page 147 112.5 134.86 59.94 4096 × 2160p 1) 2) 3) (ULTRA HD, 8K models only) 269.73 119.88 7680 × 4320p 107.89 23.97 (8K models only) 131.87 29.97 263.74 59.94 1) Supported when HDMI Deep Colour is set to 4K. 2) Supported when HDMI Deep Colour is set to 8K.
  • Page 148 Supported Resolution : HDMI-PC HDMI-PC Supported Mode Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 × 350 31.46 70.09 720 × 400 31.46 70.08 640 × 480 31.46 59.94 800 × 600 37.87 60.31 1024 × 768 48.36 1152 × 864 54.34 60.05 1360 ×...
  • Page 149 2560 × 1440 182.99 119.99 (ULTRA HD, 8K models only) 3840 × 1080 66.62 (ULTRA HD, 8K models only) 137.25 3840 × 1600 99.41 (ULTRA HD, 8K models only) 3840 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5...
  • Page 150 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 (ULTRA HD, 8K models only) 269.73 119.88 7680 × 4320 107.89 23.97 (8K models only) 131.87 29.97...
  • Page 151 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...
  • Page 152 Apps on launcher bar are arranged in accordance with the yearly app usage (no. of app ● access) among LG Smart TV users by country. The arrangement can be customized as the way user wants. Once cursor is focused on a certain app, recommended content list of the service ●...
  • Page 153 Apps on Premium area are arranged in accordance with the yearly app usage (no. of ○ app access) among LG Smart TV users by country. No. of apps may vary from 7 to 20 by each year's platform and the arrangement cannot be customized.

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