Page 1
RTC-1010RK Rugged Tablet Computer User’s Manual 1 Last Updated: April 18, 2024...
Page 2
Copyright Notice This document is copyrighted, 2024. All rights are reserved. The original manufacturer reserves the right to make improvements to the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission of the original manufacturer.
Page 3
Acknowledgement All other product names or trademarks are properties of their respective owners. Rockchip is a registered trademark of Rockchip Electronics Co., Ltd. ⚫ Arm® and Cortex® are registered trademarks of Arm Limited (or its ⚫ subsidiaries) in the US and/or elsewhere Android™...
Page 4
Packing List Before setting up your product, please make sure the following items have been shipped: Item Quantity RTC-1010RK ⚫ 12V Power Adapter (Power Cord ordered separately) ⚫ If any of these items are missing or damaged, please contact your distributor or sales representative immediately.
Page 5
About this Document This User’s Manual contains all the essential information, such as detailed descriptions and explanations on the product’s hardware and software features (if any), its specifications, dimensions, jumper/connector settings/definitions, and driver installation instructions (if any), to facilitate users in setting up their product. Users may refer to the product page at AAEON.com for the latest version of this document.
Page 6
Safety Precautions Please read the following safety instructions carefully. It is advised that you keep this manual for future references All cautions and warnings on the device should be noted. Make sure the power source matches the power rating of the device. Position the power cord so that people cannot step on it.
Page 7
Liquid intrusion to the device iii. Exposure to moisture Device is not working as expected or in a manner as described in this manual The device is dropped or damaged Any obvious signs of damage displayed on the device DO NOT LEAVE THIS DEVICE IN AN UNCONTROLLED ENVIRONMENT WITH TEMPERATURES BEYOND THE DEVICE’S PERMITTED STORAGE TEMPERATURES (SEE CHAPTER 1) TO PREVENT DAMAGE.
Page 8
FCC Statement This device complies with Part 15 FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. Caution: There is a danger of explosion if the battery is incorrectly replaced.
Page 10
China RoHS Requirement (EN) Hazardous and Toxic Materials List AAEON System QO4-381 Rev.A0 Hazardous or Toxic Materials or Elements Component Name PCB and Components Wires & Connectors for Ext.Connections Chassis CPU & RAM HDD Drive LCD Module Optical Drive Touch Control Module Battery This form is prepared in compliance with the provisions of SJ/T 11364.
Specifications System Processor Rockchip RK3399 Processor (Quad-Core Arm® Cortex®-A53, 1.6 GHz & Dual-Core Arm® Cortex®-A72, 2.0 GHz) Operating System Android™ 11 Memory Onboard LPDDR4 2GB/4GB (Default) Storage eMMC 64GB (Default)/128GB Display 10.1" WXGA (1280 x 800) 800 nit/300 nit TFT LCD with Projected Capacitive Multi-Touch Screen I/O Port Micro HDMI x 1...
Page 14
System Expansion Slot M.2 3042 B-Key (For LTE module) Docking Connector: USB 2.0 x 1 Barcode Scanner (Optional) 2D Barcode Scanner, OPTICON MDI-4100-USB HF RFID (Optional) ISO 15693 (R/W) ISO 18092 (R/W) ISO 14443-A (R/W) ISO 14443-B (Only Reads UID), dependent on card type Audio Speaker x 1 Physical Key...
Page 15
Environmental Vibration MIL-STD-810H: 2019, 514.8 Procedure I Table 514.8C-I Category 4 common carrier 5~500Hz X, Y, Z axes, 1-hour duration for each axis MIL-STD-810H: 2019, 516.8 Procedure IV Drop Drop height: 122 cm Number of Drops: 26, for all surfaces, edges and corners Condition: Based on 2“...
Page 16
Touch Screen Touch Type Projected Capacitive Multi-Touch Screen (PCT) Light Transmission Min. 87% Chapter 1 – Product Specifications...
Product Overview Front View Function Description (1) Power On or Shutdown Device Power Button (2) Enter Sleep Mode HF RFID High-Frequency RFID Reader 8MP Front Camera 8MP Front Camera Light Sensor Ambient Light Sensor Programmable Function Key: F0 (can be defined by customer) F1 (BCR Trigger Button, when BCR is enabled) Function Key x 6 F2 (Screenprint)
Page 19
Rear View Function Description Flash Rear Camera LED Flash 8MP Camera With LED Flash M.2 Slot For LTE module (Need to order LTE version) Battery Bay Hot-Swappable Battery x 1 Chapter 2 – Getting Started...
Page 20
Side View (Bottom-Left) Function Description 2D Barcode Scanner 1D/2D Barcode Scanner HDMI Micro HDMI SIM Card Slot Micro SIM Card Only SD Card Slot Micro SD Card Only, supports up to SDXC Audio Jack 3.5mm Stereo Headphone Jack USB 3.2 Gen 1 USB Type-C x 1 DC-in Jack 12V DC...
Page 21
Side View (Top-Right) Function Description Kensington Lock Device Lock Docking Connector RTC-1010RK Connection for Docking Station USB 2.0 Type A x 2 RJ-45 COM Port RS-232/422/485 Chapter 2 – Getting Started...
Port Pin Definitions 2.2.1 COM Port Pin Definition (RS232/422/485) Serial Port Pin Definition RS-232 RS-485 RS-422 & 485 1T/1R DATA- DATA+ Note: COM Port Mode (RS-232, RS-422, RS-485) can be set in the system BIOS. After entering the BIOS, go to the Main Menu, then select “COM PORT MODE” to change the settings.
2.2.2 USB 2.0 Ports Pin Name Signal Type Signal Level +5VSB USB_D- DIFF USB_D+ DIFF 2.2.3 RJ-45 Ethernet Port Pin Name Signal Type Signal Level MDI0+ DIFF MDI0- DIFF MDI1+ DIFF MDI2+ DIFF MDI2- DIFF MDI1- DIFF MDI3+ DIFF MDI3- DIFF Chapter 2 –...
Notes Before Use Before using your device, please read through the following instructions Use only the power adapter that comes with your device. Using a different ⚫ power adapter may cause damage. The AC power cord is designed for the RTC-1010RK only. ⚫...
Turning on the Device The power button turns your device on and off. Hold the button for one second to power on. To start or wake from sleep mode, hold the power button for 0.5 seconds until the shutdown confirmation is shown. If the system remains unresponsive, press and hold the power button to force power off (may result in data loss).
Setting the Function Keys This section details how you can set the programable Function Keys, F0, F1, F2, and F3. The default settings are listed in the Product Overview. To begin, launch the AAEON Hot Key App. In the main menu you will find the four programable keys. F0 is Hot Key 0, F1 is Hot Key 1, F2 is Hot Key 2, and F3 is Hot Key 3.
Page 27
Keys can be set to one of four main functions: App, Web, KeyCode, and Barcode. App allows you to set the hot key to launch any app that is installed on the device. Chapter 2 – Getting Started...
Page 28
Web will allow you to set a URL, which will open in your default browser when the hot key is pressed. KeyCode will allow you to set the hot key to perform a specified action based on Android key codes. Chapter 2 –...
Page 29
For a full list of Android KeyCodes, visit the Android developer website: https://developer.android.com/reference/android/view/KeyEvent Barcode will allow you to trigger barcode scanner. Chapter 2 – Getting Started...
Barcode Scanner The barcode scanner accessory enables the RTC-1010RK to read barcodes to perform various actions. Note: the barcode scanner does not ship with any software or SDKs. Perform the following test to check if the scanner is working: Open the Notepad application Scan a barcode If the scanner is working, the code will be entered as text into Notepad For detailed specifications and operating instructions, please refer to the bar code...
Frequently Asked Questions (FAQ) What is the default storage path for downloaded software? The default path is: sdcard/download. How do you disable the auto stand-by function? Select Settings-> Display-> Sleep-> Never. How to configure input methods? After installing the input app, select Settings-> System -> Language & Input-> Default->...
Page 34
How to change the home screen wallpaper? Select Settings-> Display-> Wallpaper-> Select the image file you wish to use as a wallpaper. How to remove shortcuts from the home screen? Long press the app shortcut until the Remove icon “X” appears at the top of the home screen.
Statements Declarations and Safety Statements Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 37
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
A.2 Canadian Notice IC Regulations This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
A.3 Safety Caution Important Safety Instructions Power Safety Requirement Products with electrical current ratings up to 3A and weighs more than 1 Kg must use approved power cords greater than or equal to: VCTF, 3G or 0.75mm Basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example, near a bathtub, wash bowl, ⚫...
Ne pas utiliser le téléphone pour alerter lors d’une fuite de gaz si vous êtes dans le ⚫ voisinage de la fuite Utiliser seulement le cordon d’alimentation et la batterie indiqués dans le manuel. ⚫ Ne pas jeter les batteries dans le feu. Elles pourraient exploser. Vérifier les dispositions locales de recyclage.
A.5 Battery Caution There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Il y a un risque d’explosion si la batterie est remplacée par un autre type incorrect. Disposer de la batterie en accord avec les instructions.
Page 42
5. Charging Method If using a charging dock or accessory, please read the user manual for the charger before use and follow the recommended charging methods in that manual. 6. First Time Use If you are using a battery pack for the first time and notice rust, bad smell, or something abnormal (ex: inflated), DO NOT USE the battery pack.
10. Do not use the battery pack if any part of it is protruding or inflated. Replace with a new battery pack immediately. 11. If the battery pack cannot be charged (won’t hold a charge, system is unable to charge it), replace the battery pack with a new one immediately. 12.
A.7 FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
IMPORTANT NOTE: Federal Communication Commission (FCC) Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. A.8 Regulatory Information and Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product.
Need help?
Do you have a question about the AAEON RTC-1010RK and is the answer not in the manual?
Questions and answers