ResourceXpress Qubi 3C Configuration & Installation Manual

The secure multi-mode workspace management solution

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

Download this manual

Qubi 3C

The Secure Multi-Mode Workspace

Management Solution

Configuration & Installation Guide (US Version)

Smart Workspace Technology

www.resourcexpress.com

Table of Contents

Need help?

Do you have a question about the Qubi 3C and is the answer not in the manual?

Questions and answers

Summary of Contents for ResourceXpress Qubi 3C

Page 1 Qubi 3C The Secure Multi-Mode Workspace Management Solution Configuration & Installation Guide (US Version) Smart Workspace Technology www.resourcexpress.com...
Page 2 QED Advanced Systems Unit 22 Bridgwater Court Oldmixon Crescent, Weston-s-Mare BS24 9AY Tel: +44 (0)1934 836960 Email: helpdesk@qedas.com Web: www.ResourceXpress.com Support: helpdesk@qedas.com Smart Workspace Technology www.resourcexpress.com P a g e | - 2 -...
Page 3: Table Of Contents
Package Contents ..........................- 6 - Setup 1 - Installing PC Setup Application ..................- 7 - Setup 2 - Qubi 3C Configuration ....................- 14 - Setup 3 - Connect Adapter Configuration .................. - 17 - Setup 4 - Registration on Server ....................- 31 - Appendix A –...
Page 4: Introduction
Introduction This guide covers configuration of the Qubi 3C Workspace Management System including the Connect adaptor for WiFi or Ethernet networks. This includes; 1) Installation and configuration of the ResourceXpress Qubi 3 PC Setup application for configuration of the Qubi 3C device.
Page 5: Pre-Requisites
Pre-requisites ResourceXpress on-premise or SaaS hosted server (minimum version 2022.2) with either a Workspace or Huddlespace resource license for each Qubi 3C device. 802.3af POE ethernet port or WPA2 PSK or Enterprise WiFi service. If using WiFi local USB2 5V outlet.
Page 6: Package Contents
Package Contents Qubi 3C workspace management device (RFID v1, v2, v3 or v4 versions – see RFID specification table below) Mounting plate and 2 fixing screws Hex screwdriver for fixing screws (1 per shipment) Optional adhesive pad for glass mounting (available on request)
Page 7: Setup 1 - Installing Pc Setup Application
Screen shots refer to installing version v3.0e but later versions are similar. Once you have downloaded the Zip file extract the 2 files and run Setup.exe Click Next to start the install Smart Workspace Technology www.resourcexpress.com P a g e | - 7 -...
Page 8 Click Next to accept defaults for installation folder etc Smart Workspace Technology www.resourcexpress.com P a g e | - 8 -...
Page 9 USB Virtual Com Port drivers manually (unless this is a version update and drivers have been previously installed). Successful installation of the application. Smart Workspace Technology www.resourcexpress.com P a g e | - 9 -...
Page 10 Windows 10 - use Microsoft preinstalled driver - Do not use package installer Windows 11 VCP_V1.5.0_Setup_W8_x64_64bits.exe More info about supported OS can be found in version.txt located in installed folder \QED\Qubi 3 PC Setup V3.0e\drivers. Smart Workspace Technology www.resourcexpress.com P a g e | - 10 -...
Page 11 Click next to start installation. Enter User Name and Company Name then Next to continue with driver installation. Smart Workspace Technology www.resourcexpress.com P a g e | - 11 -...
Page 12 Click next to accept default installation folder. Click Next to continue Smart Workspace Technology www.resourcexpress.com P a g e | - 12 -...
Page 13 Successful driver installation. Smart Workspace Technology www.resourcexpress.com P a g e | - 13 -...
Page 14: Setup 2 - Qubi 3C Configuration
Setup 2 - Qubi 3C Configuration Using supplied micro USB cable connect Qubi 3C device to PC. Ensure device powers up with a similar screen as shown below. Firmware version should be 2.0.0 or later Launch the previously installed Qubi 3 PC Setup application on the PC.
Page 15 If planning to use WiFi update with wlan0 MAC address from label on rear of Connect adaptor. ResourceXpress Server RX Server URL – Enter the FQDN for the ResourceXpress server e.g. server.rx- cloud.com or the server IP address e.g. 10.1.0.45 DO NOT PREFIX SERVER WITH HTTP OR HTTPS Smart Workspace Technology www.resourcexpress.com...
Page 16 This is a factory setting and should match the RFID version label on the rear of the Qubi 3C and should not be changed unless under guidance from the QED helpdesk. When all settings are complete use Push Config To Qubi button to update Qubi which will reboot.
Page 17: Setup 3 - Connect Adapter Configuration
The adaptor is based on the tried and trusted xPico IOT technology from Lantronix to provide secure Ethernet or WiFi connectivity to corporate networks. The basic configuration for operation with Qubi 3C is pre-configured in the factory and the only on-site configuration required is to choose either Wi-Fi or Ethernet (factory default), configuring the RX server URL (to match Qubi 3C setting), configuring a WiFi connection and setting up the credentials for 802.1x...
Page 18 3 port to micro USB on rear of Qubi 3C device. Note: If using ethernet without POE it’s possible to provide power via USB (5v in port) Ensure Qubi 3C and Connect adaptor are powered up and check LED status as per table below. Connect Adaptor LED’s...
Page 19 Qubi 3C should display boot screen as example below and cycling Blue LED’s. There are several methods to configure the Connect adaptor either locally (per device) or central batch management options. Web Manager – The adaptors can be supplied with a local WiFi access point (ap0) and HTTP server enabled to allow configuration using the in-built web manager client (factory default is ap0 disabled).
Page 20 Web Manager will display the following configuration menu and current status page. The following menu sections are only relevant to using the Connect device with Qubi 3C and ResourceXpress. Other sections should be edited with caution and if in doubt contact ResourceXpress for advice at helpdesk@qedas.com Smart Workspace Technology www.resourcexpress.com...
Page 21 Teraterm or Realterm. Example below is for Teraterm. Set baud rate on serial terminal application to 9600, 8, none, 1 and XON/XOFF flow control as show below. Smart Workspace Technology www.resourcexpress.com P a g e | - 21 -...
Page 22 Also set both New-Line Receive and Transmit to LF (formats XML certificate file export correctly) Smart Workspace Technology www.resourcexpress.com P a g e | - 22 -...
Page 23 These are similar to menu options using web manager and the precise syntax or range of values can be displayed using the command followed by a * e.g. config>radio>mode* Smart Workspace Technology www.resourcexpress.com P a g e | - 23 -...
Page 24 Teraterm as it can handle sending files direct to device rather than a copy-paste method. It is available as a free download from SourceForge. Using same serial cable and settings as per TeraTerm; Smart Workspace Technology www.resourcexpress.com P a g e | - 24 -...
Page 25 Select Send tab and choose XML script file using … alongside Dump File to Port Note: XML Exports do not export either passwords or private keys so these would need to be added to XML file manually. Smart Workspace Technology www.resourcexpress.com P a g e | - 25 -...
Page 26 Depending on the size of the script file the device will parse the file and should complete within a few minutes with no errors. Lantronix Provisioning Manager Configuration Method Smart Workspace Technology www.resourcexpress.com P a g e | - 26 -...
Page 27 Select one or more devices to be updated and then use the Update – Firmware menu option. Select the firmware file to be uploaded from Windows Explorer and then use Update button. Smart Workspace Technology www.resourcexpress.com P a g e | - 27 -...
Page 28 PC. Recommendation is to check the XML file works correctly with another device using CLI method before using in batch mode with LPM. Smart Workspace Technology www.resourcexpress.com P a g e | - 28 -...
Page 29 Update – Configuration. Click on Upload Configuration File Select previously prepared XML file (if a Text Document change to All Files) Click on Update to start process. Smart Workspace Technology www.resourcexpress.com P a g e | - 29 -...
Page 30 <value name = "State">Disabled</value> </configitem> </configgroup> <configgroup name = "Discovery" instance = "wlan0"> <configitem name = "Query Port"> <value name = "State">Enabled</value> </configitem> </configgroup> For more information - https://docs.lantronix.com/products/lpm/6.x/ Smart Workspace Technology www.resourcexpress.com P a g e | - 30 -...
Page 31: Setup 4 - Registration On Server
After configuration is complete power reset both devices (or a remote reset via LPM) and if the Qubi 3C has not been registered to a workspace profile Blue LED’s will continue to cycle and the device will display an ‘Unregistered device’...
Page 32 To de-assign a device from a profile simply delete the MAC address in the profile and Save. The profile will now be available to be re-assigned. Note: Multi-event display mode requires a Huddlespace type licence. Smart Workspace Technology www.resourcexpress.com P a g e | - 32 -...
Page 33: Appendix A - Resource Profile (Qubi Settings)
2 lines with Now and Next session information more applicable to multi-attendee use e.g. Huddlespace or Meeting Room. 2 line display mode requires a Huddlespace licence. Smart Workspace Technology www.resourcexpress.com P a g e | - 33 -...
Page 34 Force Firmware Update Force a Firmware Update at next connection (i.e. within 60 seconds). Useful for immediate testing of new firmware on one or more individual devices before enabling Smart Workspace Technology www.resourcexpress.com P a g e | - 34 -...
Page 35 At next live connection (within 60 seconds) force device to reboot. Only works if Qubi server connection is working! (*) These settings are available as a System, Location or Profile setting. Smart Workspace Technology www.resourcexpress.com P a g e | - 35 -...
Page 36: Appendix B - System Settings Affecting Qubi 3 Operation
Appendix B - System Settings Affecting Qubi 3 Operation See ResourceXpress System Administration Guide; https://resourcexpress.atlassian.net/wiki/spaces/RSG/pages/68026369/System+Co nfig+Admin+Guide Smart Workspace Technology www.resourcexpress.com P a g e | - 36 -...
Page 37: Appendix C - Configuration And Demo Modes
DEMO MODE – demonstrates use of the device in Room or Desk mode using an RFID card without requiring connection to a server. FACTORY RESET – Resets the device to factory default i.e. awaiting configuration. Smart Workspace Technology www.resourcexpress.com P a g e | - 37 -...
Page 38: Appendix D - Configuration Guidance For Wpa2 Enterprise Wi-Fi And 802.1X Networks
Appendix D – Configuration Guidance for WPA2 Enterprise Wi-Fi and 802.1x Networks To be added Smart Workspace Technology www.resourcexpress.com P a g e | - 38 -...
Page 39: Appendix E - Device Hardening
CLI mode use RESET and DEFAULT buttons. This mode reverts CLI to inactive after next boot. Please contact QED helpdesk for more details (helpdesk@qedas.com) Smart Workspace Technology www.resourcexpress.com P a g e | - 39 -...
Page 40: Appendix F - Device Recovery After Factory (Default)
There should be no errors on the second pass. Example using CLI and Teraterm Local settings can then be added for network connectivity and the ResourceXpress server (dummy server in script is rxserver.domain.com) as required using Web Manager or CLI.
Page 41 Don’t forget to ensure Qubi 3 has the same ResourceXpress server configured using the Qubi 3 PC Setup application. Base XML Script <?xml version="1.0" standalone="yes"?>  <!DOCTYPE configrecord [ <!ELEMENT configrecord (configgroup+)> <!ELEMENT configgroup (configitem+)> <!ELEMENT configitem (value+)>...
Page 42 <value name = "Address">rxserver.domain.com</value> <value name = "Port">80</value> </configitem> <configitem name = "Flush Line"> <value>Enabled</value> </configitem> </configgroup> <configgroup name = "USB Host"> <configitem name = "State"> <value>Enabled</value> </configitem> </configgroup> </configrecord> Smart Workspace Technology www.resourcexpress.com P a g e | - 42 -...
Page 43: Appendix G - Known Limitations And Issues
2. Also after a Qubi 3 firmware upgrade there is a known issue that on reconnection to the Resourcexpress server the new firmware version is not correctly logged in the Qubi profile. This can be fixed with a second reboot of the Qubi from Force Reboot in the Qubi profile(s).
Page 44: Appendix H - Fcc Compliance Information
Appendix H – FCC Compliance Information Qubi 3C - FCC ID’s 2AB38QUBI3CA and 2AB38QUBI3CB Qubi3 Connect - Contains FCC ID: R68XPICO200 (see SDOC below) Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Page 45 Oldmixon Crescent Weston-s-Mare Somerset BS24 9AY U.K. Telephone : +44 1934 836960 www.resourcexpress.com Responsible Party - U.S. Contact Information ResourceXpress Inc. Unit i 709 Silver Palm Avenue Melbourne Florida 32901 Telephone : +1 201 256 1601 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two...