siem WG56B20XGC User Manual And Installation Instructions

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WG56B20XGC

Washing machine

EN User manual and installation instructions

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Page 1 WG56B20XGC Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
Page 2: Table Of Contents
Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 24 1.1 General information.... 4 9 Programmes ...... 27 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 31 1.4 Safe installation ...... 5 11 Laundry........ 31 1.5 Safe use ........
Page 3 14 Childproof lock...... 35 20.3 Using the appliance again .. 55 14.1 Activating the childproof 20.4 Disposing of old appliance ... 56 lock ........ 35 21 Customer Service.... 56 14.2 Deactivating the childproof 21.1 Product number (E-Nr.), lock ........ 36 production number (FD) 15 Home Connect ...... 36 and consecutive numbering 15.1 Setting up the Home Con-...
Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Page 5: Safe Installation
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Page 7: Safe Use
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Page 9: Safe Cleaning And Maintenance
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
Page 12: Installation And Connection
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
Page 13 Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
Page 14: Connecting The Appliance
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Page 15: Aligning The Appliance
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
Page 16 en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Page 17: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Page 18: Control Panel
en Familiarising yourself with your appliance Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
Page 19 Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted in col- briefly press + Options again. our on the display. Adjusting the display of additional ATTENTION! buttons Pressing on the display with force You can adjust the buttons that are may cause damage.
Page 20: Before Using For The First Time
en Before using for the first time Add washing powder containing Changing a setting value oxygen bleach to compartment II. If you activate certain settings, the display shows selection buttons and you can change the setting value. Press the selection buttons ▶...
Page 21: Display
Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
Page 22 en Display Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 36 Additional rinse cycle is activated. → "Buttons", Page 26 Prewash is activated. → "Buttons", Page 26 Washing with additional water is activated.
Page 23 Display en Display Description Lights up: The appliance is connected to your home ¡ network via Wi-Fi. Flashes: The appliance is trying to connect to your ¡ home network via Wi-Fi. → "Home Connect ", Page 36 The appliance has detected too much foam. Lights up: The door is locked.
Page 24: Buttons
en Buttons Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
Page 25 Buttons en Button Selection More information ⁠ - 1600 Adjust the spin speed or activate (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
Page 26 en Buttons Button Selection More information Prewash Activate Activate or deactivate prewash, e.g. ¡ for washing heavily soiled laundry. Deactivate ¡ Note: Add the detergent for the pre- wash in compartment I and the deter- gent for the main wash in compart- ment II of the detergent drawer.
Page 27: Programmes
Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information on pro- ¡ gramme selection. Additional functions may be available as a result of software updates. ¡ If a software update is available, you can find further information in the Home Connect app.
Page 28 en Programmes Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: Max.
Page 29 Programmes en Programme Description Max. load (kg) Hygiene Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
Page 30: Laundry
en Programmes Programme Description Max. load (kg) Programme setting: Max. 60 °C ¡ Max. 1200 rpm ¡ Super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed ...
Page 31: Preparing The Laundry
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 56. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
Page 32: Detergents And Care
en Detergents and care products Note: The lighting for the drum goes Detergents and care products 12 Detergents and care out automatically. products 13.2 Setting a programme The manufacturer's instructions for Detergents and care products use and dosage can be found on the Turn the programme selector and set the required programme.
Page 33: Saving The Programme Settings
Basic operation en Note: The programme settings are 13.6 Inserting the measuring not saved permanently for the pro- aid for liquid detergent gramme. If you order the measuring aid as an 13.4 Saving the programme accessory, you must use the measur- ing aid. settings Pull out the detergent drawer.
Page 34: Adding Detergent And Care Product
en Basic operation Slide the measuring aid forwards. 13.9 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 32 Press ⁠ . ▶ The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
Page 35: Cancelling The Pro- Gramme
Childproof lock en Note: If you want to add laundry, 13.14 Unloading the laundry follow the instructions on the dis- Open the door. play. Remove the laundry from the → "Display", Page 23 drum. Open the door. Add or remove laundry. 13.15 Put the appliance into Close the door.
Page 36: Deactivating The Childproof Lock
en Home Connect Operating the appliance on the ap- ¡ 14.2 Deactivating the child- pliance itself always takes priority. proof lock During this time it is not possible to operate the appliance using the Requirement: To deactivate the Home Connect app. childproof lock, the appliance must be switched on.
Page 37: Activating Wi-Fi On The Appliance
Home Connect en Navigating in the Home Connect 15.6 Resetting the appliance menu network settings Briefly press Remote start until ▶ Requirements the display shows the required set- The Home Connect menu is called ¡ ting. → "Calling up the Home Connect Exiting the Home Connect menu menu", Page 36 Press and hold Remote start ...
Page 38: Data Protection
en Home Connect ance connected to the Home Con- nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip: For further information and de- tails about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-con- nect.com.
Page 39: Basic Settings
Basic settings en Basic settings 16 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 16.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
Page 40: Changing The Basic Set- Tings
en Programme counter 16.2 Changing the basic set- Cleaning and servicing 18 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. Cleaning and servicing ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully.
Page 41: Cleaning The Drain Pump
Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
Page 42 en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Page 43 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Page 44: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Insert and close the maintenance flap. 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
Page 45: Troubleshooting
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
Page 47 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 56 The appliance is leaking. Turn off the water tap. ▶ Call the after-sales service. ▶...
Page 48 en Troubleshooting Fault Cause and troubleshooting The appliance is not Check the circuit breaker in the fuse box. ▶ working. There has been a power cut. Check whether the lighting in your room or other ▶ appliances are working. There is a software fault. The programme does ⁠...
Page 49 Troubleshooting en Fault Cause and troubleshooting The water is not drain- is activated. ing. Continue the programme by selecting Spin or ▶ Drain and pressing ⁠ . → "Resuming the programme when the programme status is Rinse Hold", Page 35 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
Page 50 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Page 51 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
Page 52 en Troubleshooting Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 41 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
Page 53 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
Page 54 en Troubleshooting Fault Cause and troubleshooting Fabric softener re- The use of fabric softener is not supported for the se- mains in the detergent lected programme. drawer. Before washing, check whether the use of fabric ▶ softener is supported for the selected programme. → "Programmes", Page 27 Water is leaking from Dirt on the door or seal causes leaks.
Page 55: Emergency Release
Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 41 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Page 56: Disposing Of Old Appliance
en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
Page 57 Customer Service en private users. To ensure protection from water damage, the appliance must be connected to the power supply. The liability guarantee is valid for ¡ the service life of the appliance. A claim can only be made under ¡ the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according...
Page 58: Consumption Values
en Consumption values Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Page 59: Declaration Of Conformity
Declaration of Conformity en Declaration of Conformity 24 Declaration of Con- formity 2.4 GHz band (2400–2483.5 MHz): Max. 100 mW BSH Hausgeräte GmbH hereby de- Declaration of Conformity 5-GHz band (5150–5350 MHz + clares that the appliance with Home 5470–5725 MHz): max. 150 mW Connect functionality conforms to the essential requirements and other rel- evant provisions of Directive 2014/53/EU.
Page 60 EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001858856* 9001858856 (030912)