Problems That May Occur During Operation - Sennheiser NET 1 Instructions For Use Manual

Problems that may occur during operation

Problem
NET 1 has assigned the same
frequency to several evolution
wireless G2 receivers
It is not possible to transfer the
frequency to the portable
transmitters or receivers (IEM)
The red "ERROR" LED flashes
rapidly for approx. 3 seconds
and the "CHANNEL" LED
the device lights up
permanently
The NET 1 does not react
The yellow "REMOTE" LED
does not light up
³
Possible cause
You have connected more receivers
from one frequency range than there
are free channels in the channel bank.
The device does not have the latest
firmware installed.
The device is not within the range of
the infrared interface.
The infrared interface of the NET 1 is
not yet ready for transferring the
frequencies. The NET 1 is still in scan
mode.
The device is from a different frequency
range.
The frequency transfer to the device
has failed.
for
The device is from a wrong frequency
range.
Communication between the NET 1 and
the PC is disturbed.
If a problem occurs that is not listed in the above table or cannot be solved
with the proposed solutions:
Register on the Sennheiser homepage at www.sennheiser.com/net1 and
describe the problem in the "Support" section
or
contact your local Sennheiser agent.
Restarting the NET 1
Even if the NET 1 is rack-mounted, it can easily be restarted as follows:
Simultaneously press the channel buttons 1, 2 and 10 and keep them
pressed for approx. 3 seconds.
The NET 1 restarts.
Possible solution
Only connect as many receivers from
one frequency range as there are free
channels in the channel bank and
restart the frequency scan.
Update the firmware of the transmitter
(see the Instructions for use of the
"Wireless Systems Manager"
software).
Place the device at a distance of
approx. 10 cm in front of the infrared
interface (see page 20 and page 22).
¶
Press the MODE button to cancel the
scan (see "Cancelling the frequency
scan on the NET 1" on page 23).
Use a device that matches the
frequency range of the rack-mount
device.
Repeat the frequency transfer
(see page 20, page 22 and page 24)
with a device from the matching
frequency range.
Restart the NET 1 (see "Restarting the
NET 1" on page 27).
Check the connections and cables as
well as the PC settings.
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