JVC EH-Z1500 User Manual

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User Manual

JVC EH-Z1500 Hearing Aids

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Page 1 User Manual JVC EH-Z1500 Hearing Aids http://www.us.jvc.com...
Page 3 Safety and health information WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
Page 4 Safety and health information WARNING: This hearing aid should not cause pain when inserting it. Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instructions. If you feel pain or discomfort again, contact the manufacturer.
Page 5 Safety and health information WARNING: Do NOT conduct any of the following, they may cause damage to your hearing aids or accessories. • Do not immerse your hearing device in water or liquid. • Do not bend the tube and dome back and forth to remove it. •...
Page 6 Safety and health information CAUTION: The sound output should not be uncomfortable or painful. You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. If you consistently need to turn the volume down, you may need to further adjust your device.
Page 7 Safety and health information Note: What you might expect when you start using a hearing aid A hearing aid can bene t many people with hearing loss. However, you should know it will not restore normal hearing, and you may still have some dif culty hearing over noise. Further, a hearing aid will not prevent or improve a medical condition that causes hearing loss.
Page 8: Table Of Contents
Table of contents Setting up the hearing aids What’s inside the box Hearing aid overview Download the Tuned Hearing app Battery management 13-15 How to wear hearing aids Check the t for comfort Hearing aid controls and programs Powering on and off Adjusting the volume Program settings for different environments How to use with telephone and in airplane mode...
Page 9 Table of contents Troubleshooting Device information Technical speci cations 27-29 Regulatory and legal information 30-34 Terms of use Performance data 36-37 Reordering accessories Domes and tubes Batteries and care kit Warranty Limited one year warranty 40-41 Serial number record...
Page 10: Setting Up The Hearing Aids
Setting up the hearing aids What’s inside the box Open and double dome sizes Sm, Md, Lg (2 ea, qty 12) JVC EH-Z1500 hearing aids with Left and Right tubes size 2B tubes and tulip domes sizes 0B, 1B, 3B (2 ea, qty 6) attached (1 pair) Brush &...
Page 11: Hearing Aid Overview
Setting up the hearing aids Hearing aid overview 1. Receiver – Delivers ampli ed sound through the tubing to the ear canal. 2. Microphone – Sound enters the hearing aid through the microphone. 3. Program control – Press to change programs. 4.
Page 12: Download The Tuned Hearing App
Setting up the hearing aids Download the Tuned Hearing app The Tuned Hearing mobile app is required to pair the hearing aids through a Bluetooth ® connection to complete set up, adjust them to personalize your hearing needs, and manage programs and settings.
Page 13: Battery Management
Setting up the hearing aids Battery management Low battery indicator When the battery is no longer strong enough to power your hearing aid, you will hear a voice prompt say “low battery.” The hearing aid will shut down after you hear a voice prompt say “replace battery.”...
Page 14 Setting up the hearing aids Battery management A size #312 zinc-air hearing aid battery is required for each hearing aid device. To insert or replace batteries, follow these steps: Step 1 Remove the tab from the flat, positive (+) side of the size 312 zinc-air battery.
Page 15 Setting up the hearing aids Battery management Step 3 Locate the positive (+) symbol on the inside top rim of the battery door. This indicates that the flat, positive side of the battery should face up in the same direction as the positive (+) symbol.
Page 16: How To Wear Hearing Aids
Setting up the hearing aids How to wear hearing aids If you wear eyeglasses, put your glasses on rst. 1. With tubing attached, place the hearing aid behind your ear. 2. Hold tubing between thumb and index nger with dome pointing towards the ear canal.
Page 17: Check The T For Comfort
Setting up the hearing aids Check the t for comfort A size 2B tube and tulip dome come attached to each hearing aid. This should be a comfortable t if: Tube size is located close to where the • The hearing aid rests nicely behind the ear. dome is attached.
Page 18: Hearing Aid Controls And Programs
Hearing aid controls and programs Powering on and off ON: With a fresh battery installed, fully close the battery door. It may take a few seconds for the hearing aid to turn on after inserting the battery and closing the battery door. Each time the hearing aid is turned on, it will attempt to pair with any accessories that are in pairing mode.
Page 19: Adjusting The Volume
Hearing aid controls and programs Adjusting the volume The volume control button allows you to increase and decrease volume levels. Press up to increase the volume and press down to decrease the volume. You will hear a single beep at each volume setting between the maximum and minimum volume settings.
Page 20: Program Settings For Different Environments
Hearing aid controls and programs Program settings for different environments The program control is a push button located above the volume control. This will allow you to choose between four program settings. PROGRAM CONTROL Choose between four program settings by pressing the program button. program button.
Page 21: How To Use With Telephone And In Airplane Mode
Hearing aid controls and programs How to use with telephone and in airplane mode Use with telephone For use with traditional corded phones, cordless phones, and cellular phones. First, try to use the phone as you normally would hold it. If you cannot hear well, move the handset around to find the position that best receives the sound coming from the phone.
Page 22: Maintenance And Care
Maintenance and care Daily maintenance It’s important to maintain your hearing aid and accessories regularly. Without regular maintenance, wax and moisture can build up and prevent the hearing aid from working properly. It’s best to maintain your hearing aid in the morning before you use it. Maintaining hearing aids: 1.
Page 23: Care Recommendations
Maintenance and care Care recommendations Follow these instructions to care for and prolong the life of the hearing aids: • Before storing the hearing aids for extended periods of time, remove batteries • Hearing aids should be placed into the storage case when not in use •...
Page 24: Replacing Tubes And Domes
Maintenance and care Removing and attaching tubes For optimal performance, replace tubes every three months. How to REMOVE tubes: 1. Grasp the thicker base of the tube near the top of the hearing aid. 2. Twist the base of the tubing 90° to the left or right. 3.
Page 25 Maintenance and care Removing and attaching domes For optimal performance, replace domes every three months. How to REMOVE domes: 1. Hold the dome tightly and grasp the tubing directly behind the dome. Pull rmly. How to ATTACH domes: 1. Line up the narrow tubing nozzle with the opening on the inside of the dome.
Page 26: Troubleshooting
Troubleshooting If your hearing aid is: WHISTLING (FEEDBACK) 1. Your hearing aid may brie y whistle when a hand, hat or other object is near it or when inserting and removing. 2. Turn the volume down, it may be set too high (pg. 19). 3.
Page 27: Device Information
Device information Technical speci cations ANSI S3.22 2014 (R2020) / ANSI CTA 2051 2017 (2cc) Nominal speci cation Maximum output limit value < 114.4 dB SPL Output Sound Pressure Level 90 (OSPL90) High-frequency average (OSPL90 HFA) 108.4 dB SPL High-frequency full-on gain (HFA FOG 50) 41 dB Upper and lower cutoff frequencies for bandwidth 200 Hz –...
Page 28 Device information Technical speci cations Legend Description Value Unit Frequency Response OSPL 90 MAX 114.4 dB SPL OSPL 90 HFA 108.4 dB SPL OSPL 90 500 Hz dB SPL OSPL 90 1600 Hz 106.8 dB SPL FOG 50 HFA Gain FOG 50 1600 Hz Gain 36.2 FOG 50 MAX Gain...
Page 29 Device information Technical speci cations Compatibility and minimum operating requirements Apple iOS 14 iOS 15 iOS 16 Android Android 8 Android 9 Android 10 Android 11 Android 12 Android 13...
Page 30: Regulatory And Legal Information
Device information Regulatory and Legal information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 31 This equipment has been tested and found to comply with the limits per CISPR 11 class B. Classi cation: The hearing aids are classi ed as a Type B Applied Part, IEC 60601-2-66 The JVC EH-Z1500 hearing aids with the Tuned Application comply with the following domestic and international regulations for medical devices:...
Page 32 Device information Regulatory and Legal information Guidance and Manufacturer’s Declaration – Electromagnetic Emissions The hearing aid is intended for use in the electromagnetic environment speci ed below. The user of the hearing aid should assure that it is used in such an environment. IEC 60601 Compliance Electromagnetic...
Page 33 Device information Regulatory and Legal information Guidance and Manufacturer’s Declaration – Electromagnetic Immunity The hearing aid is intended for use in the electromagnetic environment speci ed below. The user of the hearing aid should assure it is used in such an environment. IEC 60601 Immunity Test Compliance Level...
Page 34 Device information Regulatory and Legal information Radio Equipment Directive Information: The equipment operates in the ISM 2.4 GHz band (2.40-2.4835 GHz), using the Bluetooth™ SMART protocol and Intricon’s proprietary audio streaming protocol, and the maximum RF Power transmitted in that band is -6.0dBm EIRP. Statement concerning the use of hearing instruments and life-sustaining implants: 1.
Page 35: Terms Of Use
Terms of use Intended use The JVC EH-Z1500 are self- tting, wireless air conduction hearing aids, intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment. They are adjusted by the user to meet the user’s hearing needs. The device is intended for use without the assistance of a hearing care professional.
Page 36: Performance Data
Device information Performance data JVC EH-Z1500 Clinical Data Report: Comparing outcome of a self- tting process using Tuned App to a professional tting A prospective, crossover randomized controlled trial was conducted to assess the perceptual Clinical Study outcomes for patients using the Tuned self- tting method compared to the conventional pro- fessional tting model.
Page 37 ANSI S3.6 Non-Clinical Study This non-clinical study validated the JVC EH-Z1500 in-situ audiometry approach using the Tuned app. The ndings veri ed that the test performed through the Tuned app provides accurate and reliable audiometry thresholds during the self-hearing test.
Page 38: Reordering Accessories
Reordering accessories Domes Tubes Tulip Dome 2-pack Replacement tubes 2-pack One size #82382 (1 left tube & 1 right tube of size selected) Size 0B Left & 0B Right #82102 Double Dome 2-pack Size 1B Left & 1B Right #82112 Size 2B Left &...
Page 39: Batteries And Care Kit
Premium hearing aid batteries Your JVC EH-Z1500 uses a size 312 zinc-air battery. Quantity of 6 batteries per pack #24607 Care Kit Care kit includes one brush with battery magnet and one tube clearing wire. Care Kit #25155 To order call 1-815-787-3251 or visit www.HearingSupport.net...
Page 40: Warranty
This warranty terminates immediately if you sell or transfer the product. What will JVC do? In the case of a covered warranty defect, JVC will, at its option: (A) repair the product; or (B) replace the product with an equivalent product.
Page 41 This limited warranty gives you specific rights that are in addition to other rights you may have under applicable laws, including your rights against the person who sold the JVC product to you. TO THE EXTENT PERMITTED BY LAW, HOWEVER, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY JVC.
Page 42: Serial Number Record
Warranty Serial number record Complete and retain for your records Keep your original receipt of this purchase with this User Manual. Date of purchase: Brand/Store purchased: Serial numbers: Left hearing aid Right hearing aid 2B tube and tulip dome come attached to the hearing aids. If you selected a different size for either accessory, then keep record of those sizes for future accessory reordering.
Page 44 Questions or concerns? We can help. www.HearingSupport.net 1-815-787-3251 help@hearingsupport.net The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Intrisound ® Tuned is under license. Android and Google Play and their respective logos are trademarks or registered trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple, Inc., registered in the U.S.