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Related Manuals for Rescue 42 SLC+
Summary of Contents for Rescue 42 SLC+
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- Page 2 If there are any questions regarding your product or the contents of this manual, please call the Rescue 42 FirstNet Hotline at: (877) 288-9611 The purpose of this Owner’s Manual is to provide explanations and procedures for operating, maintaining, and troubleshooting an SLC+.
- Page 3 Rescue 42, Inc. Rescue 42 may change the contents without notice and without incurring obligation. Copyright ©2024 Rescue 42, Inc.
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Page 4: Table Of Contents
Table of Contents Fan Ports........15 Warnings & Safety......5 Drain Port ........16 Notes ............7 Ethernet Port ......17 Symbols ..........7 Power Ports ....... 18 Manual Reference ...... 7 Lock Points ......... 19 System Identifiers ....... 7 Antenna Deck ....... - Page 5 Wi-Fi Calling ......35 Fuses ..........39 Starlink System ......... 36 Case ..........39 Activating Starlink Service ..36 DC Cabling ......... 39 New Account ......36 Fuse Ratings ......39 Existing Account ...... 36 Charger ........... 39 Starlink App ........37 Maintenance ........
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Page 6: Warnings & Safety
Do not drill, weld, or modify any • part of an SLC+. Never alter or replace a component on the SLC+ with any part except one supplied by Rescue 42, Inc. Never use an SLC+ that is • damaged in any way. •... - Page 7 Rescue 42, Inc. P.O. Box 1242 Ext. 4 for Tech Support Chico, CA 95927-1242 Business: (530) 891-3473 Fax: (530) 891-9255 Contact Rescue 42, Inc. for a E-Mail: info@rescue42.com Physical/Shipping Address Web: www.rescue42.com Rescue 42 FirstNet Hotline (877) 288-9611 For the most up to date Owner’s Manual and...
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Page 8: Notes
Notes Definitions Symbols COW – Cell on Wheels • GPIO – General Purpose • Manual Reference Input/Output Indicates that the reader should IP – Internet Protocol • consult the relevant section of this LAN – Local Area Network • Owner’s Manual for information on a LEO –... -
Page 9: Overview
Overview The SLC+ contains communications and power management components to provide IP (Internet Protocol) to a wide variety of devices. Case The Case is a modified NEMA 3 rated water-resistant enclosure. It includes wheels and a stowable handle to make transport easier. On the exterior of the Case, fan ports, ethernet, and incoming power 1. -
Page 10: Antenna Deck
Antenna Deck The antenna deck holds the Flat High Performance Starlink that connects to the Starlink LEO (Low Earth Orbit) constellation. This space serves as the main user surface with operational instructions, warnings, and power buttons. Storage Area The included storage area provides access to the Breaker Panel, Cradlepoint router, Storage Area, and Battery Box. -
Page 11: Initial System Setup
Initial System Setup 9. Charge unit completely until Follow these steps to prepare your Battery Monitor synchronizes to unit for deployment from the shipped the full state (takes state. approximately 1 hour). a. Install VictronConnect App for the full feature set of We recommended a full system battery management, see deployment paired with the miniCRD... -
Page 12: Changing The Wi-Fi Password
Recommended Actions Changing the Cradlepoint Admin The following steps are Password recommended to keep the 1. Ensure the SLC+ Cradlepoint Cradlepoint router secure. online via either LTE or Starlink. 2. Log into your organization’s When the Cradlepoint gets Cradlepoint Net Cloud Manager. online it will sync with NetCloud 3. -
Page 13: Deployment Scenarios
Deployment Scenarios connection it will take precedence. There are many different scenarios This can be changed in the where the SLC+ can function to Configuration Manager of the router. provide communication pathways. Leave the terminal in the flat Choosing a Deployment Location latched closed position for use. -
Page 14: Wi-Fi Hotspot With Lte Backhaul
4. Depress both the Main Power 1. Depress both the Main Power and SAT Power Buttons on the and SAT Power buttons on the Antenna Deck. Antenna Deck to the off position. 5. Allow terminal to get online and 2. Disconnect device from LAN established. -
Page 15: Component Breakdown
Component Breakdown 1. Foldable Handle (3x) There are four main areas of the 2. Case Latch (6x) SLC+ Case. The Exterior, Antenna 3. Fan Port Inlet Deck, Storage Area, and Battery Box. 4. Fan Port Outlet They will be broken down in this 5. -
Page 16: Case Latches
Case Latches Fan Ports Do not submerge the case in Both fan ports must be open water. during system operation. Failure to do so may damage internal The case has six latches that secure equipment. the Lid to the Base and create a watertight seal. -
Page 17: Drain Port
Hatch Door obstructions prior to use or closed, it is recommended to reach overheating may occur. out to Rescue 42 for appropriate diagnosis and repair. Behind the Fan Port Plugs is a small mesh filter to keep out large particles 1. -
Page 18: Ethernet Port
Disconnecting Waterproof Cable Ethernet Port There is one Ethernet port on the Failing to push the release rear of the Case. This port feeds IP button above the Ethernet Port may (Internet Protocol) out of the SLC+. cause damage to the port or connected plug. -
Page 19: Power Ports
Power Ports AC Power goes directly to the internal charger. For more If both AC and DC power is information see page 39. provided, the Case will utilize the AC power source as primary. External AC Power is the preferred method for long duration operation There are two Power Entry ports on of the SLC+. -
Page 20: Lock Points
4. Connect the harness to the Do not use any DC harnesses extension cable. not provided by Rescue 42. There is 5. Connect the opposite end of the risk of incorrect circuit protection and extension cable to the DC Inlet cable polarity. -
Page 21: Antenna Deck
Antenna Deck This area is designed to withstand 1. Power Buttons being exposed to the elements for 2. Battery Monitor long periods of time. 3. Hatch Door 4. Starlink Dish... -
Page 22: Labeling
Labeling The buttons will illuminate when in pressed ON state. The labeling on the antenna deck covers how to quickly get your unit Main Power up and operating (1), warnings (2), The Main Power Button controls and Power Button callouts (3). power for the entire system. -
Page 23: Battery Monitor
Battery Monitor The Battery Monitor gives a complete look at the status of the Google Play and the Google Play logo are Batteries. This includes whether the trademarks of Google LLC. Apple and the Apple system is being charged from an Logo are registered trademarks of Apple Inc. -
Page 24: Hatch Door
Alarm Opening Hatch Door 1. Actuate the rounded feature There is an Audible Alarm outward on both latches Switch inside the Storage Area and if simultaneously. switched off, it will disable the 2. Lift Hatch Door open. audible alarm during an alarm state. Refer to page 27 for its location. -
Page 25: Storage Area
Storage Area 1. Information Placard 2. Hatch Door The Storage Area is not 3. Battery Box Lid to protected internally from the Battery Box elements. Use caution when opening 4. GFCI Reset Access the Hatch Door in adverse weather 5. Cradlepoint conditions. -
Page 26: Information Placard
Information Placard Battery Box Lid The Information Placard is attached The Battery Box Lid is the locking with hook and loop to be easily mechanism that secures the batteries removed for better visibility. in place during use as well as protects them from accidental contact. -
Page 27: Battery Box
SLC+. Next to the batteries is the Breaker Panel (3). Batteries Replacement batteries must be sourced from Rescue 42. Two removeable 92 Wh (Watt-hour) batteries are provided to support the SLC+ during power interruptions. They are prewired with quick release connectors for easy removal and installation. -
Page 28: Circuit Breaker Panel
Battery Disconnect Circuit Breaker Panel The Battery Disconnect toggle Fuses switch (C) is a circuit breaker. It Never attempt to repair a blown protects the wiring from the SLC+ fuse until the cause has been internal system to the batteries. identified and properly repaired. -
Page 29: Inverter Gfci Access
Resetting the GFCI Outlet Inverter GFCI Access Some versions do not have a GFCI outlet. This will be indicated by the absence of a GFCI Reset Access sticker and hole plugs installed. Underneath the Antenna Deck is a pure sine wave inverter that converts 12VDC power from the batteries into 120VAC power for the Starlink The inverter must be powered... -
Page 30: Cradlepoint Ibr900
Cradlepoint IBR900 Water Inspection Port The Cradlepoint router is mounted The Water Inspection Port (C) allows for easy access to the SIM card door a person to check if the felt lining is (A). Serial information can be found wet and if there is standing water in on the Information Placard. -
Page 31: Wireless & Networking
Wireless & Networking Logging in to the Cradlepoint All network operations and access There are two ways of logging into are handled through the Cradlepoint the router for status updates and/or router through its NetCloud OS configuration changes. (NCOS) or NetCloud Manager (NCM) Local Access interface. -
Page 32: Default Configuration
the router must be online and Client Data Usage is enabled to connected to the internet. allow for monitoring individual device data usage for quick identification of excessive network It is recommended to make usage. networking configuration changes to the router through NCM. This Connection Manager Configuration guarantees a successful sync Wi-Fi as WAN is preconnected... -
Page 33: Status Monitoring
All connection states are changed to In the event the network appears to Standby. This reduces the amount of be operating sluggishly, check for down time required to transition heavy data users on the Wi-Fi between backhaul connections. network by using Client Monitoring. This will show the amount of data Wi-Fi Configuration being used by specific devices. -
Page 34: Wi-Fi As Wan Configuration
Wi-Fi as WAN Configuration Wi-Fi as WAN uses an outside Wi-Fi network as its Internet source. These steps are to be followed with the Cradlepoint online and connected to NetCloud. If the router is not already online, connect locally to the router and omit steps 1 and 12. -
Page 35: Cradlepoint Leds
Flashing Green = Cradlepoint LEDs • Modem is connecting Understanding the LEDs on the front Solid Yellow = Modem • of the router can give a good sense is not active of the status of the router. Flashing Yellow = Data •... -
Page 36: Wi-Fi Calling
Wi-Fi Calling It might be needed to enter or confirm an address for emergency services prior to using Wi-Fi Calling. By enabling Wi-Fi Calling on cellular devices it can make phone calls and text messages in an area with little or no cellular coverage. -
Page 37: Starlink System
Starlink System New Account 1. Navigate to starlink.com and go This information is provided as to the business section. general guidance. These should be 2. Enter address and select “Order considered guidelines that were Now” correct at the time of writing but may 3. -
Page 38: Starlink App
Starlink App 1. Place the SLC+ on an elevated The Starlink app allows you to check stable surface area with a clear for obstructions, change settings, view of the sky. receive updates, and contact Starlink 2. Open both Fan Ports and remove support. -
Page 39: Specifications
Storage Area. The Serial # for the Puekert Exponent 1.05% case is the Primary Serial given by Charge Efficiency Factor Rescue 42. The SLC+ Serial must be Current Threshold 0.10A included in any contact to Rescue 42 Time to Go Avg Period 3 min regarding the unit. -
Page 40: Fuses
Charger 3. Settings will sync automatically and can be verified by a green Do not disable Bluetooth to the check after the setting is charger or you will lose remote changed. access to the device. Fuses The Charger unit is programmed Case differently from the factory default The two automotive style fuses... -
Page 41: Maintenance
Maintenance keep system fully charged. The Read these instructions carefully and battery circuit breaker must be in the then thoroughly inspect the ON position. equipment to become familiar with it Battery Equalization before trying to perform Having a system that operates with maintenance. -
Page 42: Battery Replacement
Battery Replacement Only replace batteries with identical size and type from Rescue 42. Equalize batteries prior to installation. 1. Switch off battery circuit breaker. 2. Remove battery and disconnect the connector to the case. 3. Remove Battery. 4. Reinstall in reverse order. -
Page 43: Troubleshooting
Troubleshooting Symptom Possible Cause Solution System is not turning Battery is dead Charge the system Battery circuit breaker in Turn battery circuit breaker open state to On. Primary power control Find reason for blown fuse fuse blown and repair then replace fuse System is not AC Source not good... -
Page 44: Warranty
(4) the product or part is delivered, freight prepaid to Rescue 42, Inc. Please contact Rescue 42, Inc. at (888) 427-3728 / (530) 891-3473 to get a return authorization number prior to return. -
Page 45: Serial Numbers
Serial Numbers SLC+ Components Item Desc Serial # MAC Address Case Battery Charger Battery Monitor Cradlepoint Satellite Router Satellite Terminal Cradlepoint Settings Default Password SSID IMEI MEID... - Page 46 www.Rescue42.com 877-288-9611 SLC+ Resources 31102-A...
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