CTI W100 iWalker User Manual

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W100 iWalker

User Manual

Version 6.0

December 15 2023

CTI One Corporation

3679 Enochs St

Santa Clara, CA, 95051

www.ctione.com

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Summary of Contents for CTI W100 iWalker

Page 2 W100 User Manual 2...
Page 3: About This Manual
ABOUT THIS MANUAL This manual is for W100 iWalker product. The manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to the firmware updates or other reasons.
Page 4: Safety Instruction
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 5 Warnings  In the use of W100 iWalker, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specification for detailed information. ...
Page 6  If the product does not work properly, please contact the CTI One Corporation for support. Never attempt to disassemble the W100 iWalker yourself. W100 User Manual 6...
Page 7 W100 User Manual 7...
Page 8 User Manual for W-100 CTI One Corporation 2022-01-12 Create this document 2023-02-12 Revision 1 HL/YY Internal Use Only Not Release For The General Public 2023-12-15 Add Smartphone App YY/XW W100 User Manual 8...
Page 9: Table Of Contents
3.1 ELECTROMAGNETIC INTERFERENCE (EMI) FROM RADIO WAVE SOURCES.......... .15 3.2 ELECTROMAGNETIC INTERFERENCE.....................16 3.2 WARNINGS............................16 3.3 IMPORTANT INFORMATION........................17 4. OPERATION...............................18 4.1 Setup WiFI............................19 4.2 Call W100 iWalker..........................22 4.3 Back W100 iWalker..........................23 4. ANDROID APP OPERATION........................24 4.1 Setup WiFI............................24 4.2 Upload a Facial Photo For Self-Driving....................27 4.3 Call W100 iWalker..........................28 4.4 Move W100 iWalker..........................29...
Page 10 W100 User Manual 10...
Page 11: Preface And Introduction
1. This manual includes a copy of repair and maintenance record chart and warranty information. Please keep it in a safe place. 2. If someone else uses W100 iWalker, please make sure that you provide them with the instruction manual for his or her consideration.
Page 12: Safety Notice
Be sure someone accompanies you for safety when operating your W100 iWalker for the first time. c. W100 iWalker is only to be used by one person at a time. Do not carry passengers on your W100 iWalker. (including children) d.
Page 13: While Driving
Monitor×1 (Optional) 2.1.3. Check the parts of W100 iWalker and charge the battery Check the parts of W100 iWalker and charge the lithium battery to 100% fully before you use. Please refer to section “5. BATTERY CHARGING AND CARE” and “6.1 INSPECTION”...
Page 14: Parts Description
c. Do not make sudden turns when driving on gravel roads or ramps 2.3 PARTS DESCRIPTION Figure 2.3. Parts Description 3. ELECTROMAGNETIC INTERFERENCE This section provides the user with basic information that describes the problems with electromagnetic interference (EMI), known sources of EMI, protective measure to either lessen the possibility or exposure or to minimize the degree of exposure, and suggested action should unexpected or erratic movement occur.
Page 15: Electromagnetic Interference (Emi) From Radio Wave Sources
The intensity of the interfering EM energy can be measured in volts per meter (V/m). Each W100 iWalker can resist EMI up to certain intensity; this is called its “immunity level”. The higher the immunity level, the greater the protection.
Page 16: Electromagnetic Interference
2. Be aware of nearby transmitters such as radio or TV stations, and try to avoid coming close to them. 3. If unintended movement or brake release occurs, turn W100 iWalker OFF as soon as it W100 User Manual 16...
Page 17: Important Information
EMI (Note: There is no easy way to evaluate their effect on the overall immunity of W100 iWalker). 5. Report all incidents of unintended movement or brake release to the CTI One, and note whether there is a source of EMI nearby.
Page 18: Operation
4. OPERATION Figure 4.1. Controller Functions 2.2.1. Two Driving Modes, HL Toggle between two different driving modes Human controlled driving Autonomous driving 2.2.2. Driving without autonomous control HL 2.2.3. Driving with autonomous control W100 User Manual 18...
Page 19: Setup Wifi
4.1 SETUP WIFI A smartphone, iPhone or Android, is required to to setup WiFi on W100 iWalker. Prepare WiFi network name and password. 1. Turn on Bluetooth on your smartphone. 2. Start W100 iWalker app on your smartphone. 3. Choose “Setting” on the menu.
Page 20 Figure 4.1.2. Discover W100 5. Tap “iWalker” in the list. WiFi network list will be shown Figure 4.1.3.WiFi Network List 6. Tap one of WiFi networks in the list. Input the WiFi network password, then tap the “CONNECT” button. The message “IP Address saved xxx.xxx.xxx.xxx” will be shown. W100 User Manual 20...
Page 21 Figure 4.1.4. WiFi Password Note: After setting WiFi, Bluetooth is not required. W100 User Manual 21...
Page 22: Call W100 Iwalker
4.2 CALL W100 IWALKER 1. Start W100 iWalker app on your smartphone. Figure 4.2.1. Call iWalker 2. Choose “Call iWalker” on menu. 3. Tap a “Call iWaker” button on Call iWalker page. Figure 4.2.2. Call iWalker W100 User Manual 22...
Page 23: Back W100 Iwalker
Emma Figure 4.2.3. Facial Recognition AI Feature 4.3 BACK W100 IWALKER 1. Start W100 iWalker app on your smartphone. 2. Choose “Back iWalker” on menu. 3. Select a “Back to location” button on Back iWalker page. Figure 4.3.1. Back to the location...
Page 24: Android App Operation
4. ANDROID APP OPERATION 4.1 SETUP WIFI An Android smartphone is required to to setup WiFi on W100 iWalker. Prepare WiFi network name and password. 1. Turn on Bluetooth on your smartphone. 2. Start W100 iWalker app on your smartphone.
Page 25 Figure 4.1.2. Discover W100 5. Tap “iWalker” in the list. WiFi network list will be shown Figure 4.1.3.WiFi Network List 6. Tap one of WiFi networks in the list. 7. Input the WiFi network password, then tap the “CONNECT” button. The message “IP Address saved xxx.xxx.xxx.xxx”...
Page 26 Figure 4.1.4. WiFi Password Note: After setting WiFi, Bluetooth is not required W100 User Manual 26...
Page 27: Upload A Facial Photo For Self-Driving
4.2 UPLOAD A FACIAL PHOTO FOR SELF-DRIVING 1. Tap “Upload” on the menu 2. Tap “OPEN GALLERY” button 3. Select a photo, will be back to the “Upload Face Photo” page 4. Tap “UPLOAD” button The result will be shown at the bottom of the page 5.
Page 28: Call W100 Iwalker
4.3 CALL W100 IWALKER 1. Tap “Call” on the menu 2. Tap “CALL IWALKER” button 3. Tap “STOP” button, W100 will stop 4. Tap “←” at the top of the “Call iWalker” page to go back to the home page Figure 4.3.1.Call W100...
Page 29: Move W100 Iwalker
4.4 MOVE W100 IWALKER 1. Tap “Move” on the menu 2. Tap Up Arrow button, W100 will move forward Down Arrow button, W100 will move backward Left Arrow button, W100 will move to the left Right Arrow button, W100 will move to the right 3.
Page 30: Battery Charging And Care
5. BATTERY CHARGING AND CARE W100 iWalker uses a long-lasting 36 volts, lithium li-ion battery. This battery is sealed, maintenance free, and 1,200 times Recharge-Cycle. Do not expose the battery to temperatures below 41°F or above 113°F when charging or storing W100 iWalker. The battery comes with a 42V / 2A charger.
Page 31: Cleaning The Battery
Do not connect or disconnect the plug or cord when they are wet. 3. Use the charger coming with the battery only, and recharge the battery to its full capacity every time. You may damage the battery and W100 iWalker if you use a charger which is not correctly specified.
Page 32: Battery Replacement
Adjustable height arms operate and lock securely ○ ○ c. Pivot point free of wear and looseness Seat and back upholstery a. Inspect for rips or sagging ○ ○ Seat a. Seat secured to the W100 iWalker frame ○ ○ W100 User Manual 32...
Page 33 b. Inspect seat release latches ○ ○ Drive wheel a. Mounting bolts are secure ○ b. No excessive side movement or binding ○ when lifted and spun when disengaged (free- wheeling) Caster assemblies a. Bolts are tight ○ ○ b. Inspect caster assembly for proper tension ○...
Page 34 CARE” 6.2 REGULAR CHECKING RECORD To make sure your W100 iWalker is correctly serviced, take it to your dealer for regular maintenance checks. The initial inspection should be made after the first month’s use, thereafter every six months. Your dealer may charge a fee for this.
Page 35 Wheels and Tires Wear Pressure Bearings Wheel nuts Motors Wiring Noise Connections Brake Brushes Chassis/Footrest Condition Footrest Upholstery Seat Back Armrests Electrics Connections condition W100 User Manual 35...
Page 36 Monitor (Optional) Test run Forwards Stop Left turn Right turn Slope test Other obstacles List Items repaired 6.3 BATTERY, FUSE AND TIRE W100 User Manual 36...
Page 37 ATTENTION: Before doing any maintenance, turn the power switch to OFF and remove the charger cords. Suggestions: a. Do not splash water onto the W100 iWalker as this could cause the electronic system to malfunction b. Do not use caustic materials, solvents or aerosols as these may deform or damage the shrouds c.
Page 38: Troubleshooting And Specification
rain or dew. If storing for an extended period, charge the battery to full power and then disconnect the battery terminal. For details inquire to your dealer. 7. TROUBLESHOOTING AND SPECIFICATION 7.1. SPECIFICATION HL Item Spec Dimension (L×W×H ) 35.8×21×32.2 inches Weight, With a battery 43.6 / 95.9 Kg/lbs...
Page 39 Cruising range 12-16km/8-10miles Turning radius 500 /19.7mm/inches Armrests Adjustable Width, Angle, Height Max weight 115 kg/250lbs Controller VR-2 60A NOTE: SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. 7.2. TROUBLESHOOTING Symptom Probable cause Solution Limited driving distance 1a. Battery not fully charged 1a.
Page 40 Contact dealer the charge level is low-too 5b. Weak battery. soon after being recharged. 5b. Replace the battery W100 iWalker will not drive 6a. Motor release levers 6a. Engage motor release disengaged levers 6b. Battery require charging 6b. Charge battery. Make sure setting on charger is correct 6c.
Page 41: Warranty
11a. Contact dealer 8. WARRANTY REFERENCE FROM THE WHEELCHAIR Life Time Warranty: W100 iWalker Frame We will repair the frame with new or refurbished parts, free of charge, in the USA in the event of defective materials or workmanship. One Year Limited Warranty: 1.
Page 42 CTI One or failures resulting from accident, misuse, neglect, mishandling, misapplication, alteration, modification, commercial use or by anyone other than authorized dealer, or damage that is attributable to acts of God.
Page 43 Address City State Phone Additional Required Owner Information Please indicate your understanding of W100 iWalker by completing the following information. I have read and fully understand. Owner’s Manual, especially sections on operating instructions, safety guidelines, maintenance and battery instructions. Battery Instructions – only the official batteries should be used. Batteries must also be sealed, deep cycle, and maintenance free or battery will hinder vehicle performance and void the warranty.
Page 44 Signature: Name: Dealer Information Dealer Name Dealer Address City State Dealer Phone Email W100 User Manual 44...
Page 45 ..............................Warranty Application Form Owner Name Model Serial # Date of purchase Address City State Phone Date of application Signature Comments ..............................W100 User Manual 45...
Page 46 (END) W100 User Manual 46...