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BroadcastVision AudioFetch Express User Manual

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AudioFetch Express – Dual Band
Thank you for your purchase of:
AudioFetch Express
– Dual Band
By Broadcastvision Entertainment
AudioFetch Express – Dual Band is a compact cost effective solution delivering high-quality low-latency audio
from TVs, STBs, or other audio sources via Wi-Fi to personal mobile devices such as smartphones and tablets.
The integrated Wi-Fi is by default configured as an Access Point. Or the AudioFetch Express can be connected
wired or wirelessly into a pre-existing Wi-Fi network enabling greatly simplified installations in fitness clubs,
sports bars, movie theaters, waiting rooms, meetings, conventions or wherever users need convenient access
to in-house audio sources. The AudioFetch Express – Dual Band can be configured to operate in either the
2.4GHz or 5GHz WiFi band.
Your AudioFetch application is:
Proposal Number
AF Express Networking Mode :
Specific Cables Requested
Note: If no specific cables or lengths are requested the following will be provided:
6' RCA to 3.5mm jack (audio), USB Cable (for power)
Additional cable lengths and types are available at:
Please call technical support at 888.330.4283 x3 if your application differs from the above.
2024-02-24
:
Access Point / Wireless Client / Wired Only
:
www.monoprice.com
User Manual
or
www.amazon.com
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Summary of Contents for BroadcastVision AudioFetch Express

  • Page 1 TVs, STBs, or other audio sources via Wi-Fi to personal mobile devices such as smartphones and tablets. The integrated Wi-Fi is by default configured as an Access Point. Or the AudioFetch Express can be connected wired or wirelessly into a pre-existing Wi-Fi network enabling greatly simplified installations in fitness clubs, sports bars, movie theaters, waiting rooms, meetings, conventions or wherever users need convenient access to in-house audio sources.

  • Page 2: Table Of Contents

    The AudioFetch App............................3 AudioFetch Marketing Kit - TV Signage, Table Tents, Cardio Clings, Window Stickers, Handout Cards… ..4 The Free AudioFetch Ad Portal ........................4 AudioFetch Express – Dual Band Connectors ....................5 Connecting Power............................6 Connecting Audio Sources ..........................6 External Button .............................

  • Page 3: Safety Information

    Connect the AudioFetch Express – Dual Band USB-C power jack only to a dedicated USB power supply which provides 5V at 1.5A (or more) output. Do not connect the AudioFetch Express – Dual Band to USB ports on TVs, computers, or other equipment.

  • Page 4: Audiofetch Marketing Kit - Tv Signage, Table Tents, Cardio Clings, Window Stickers, Handout Cards

    AudioFetch Marketing Kit - TV Signage, Table Tents, Cardio Clings, Window Stickers, Handout Cards… Post the provided signage on the TVs. Cardio clings, table tents and door/window stickers are provided to enable patrons to easily obtain and use the AudioFetch app. The Free AudioFetch Ad Portal The AudioFetch app displays custom ads and notices which can be managed from the cloud.

  • Page 5: Audiofetch Express - Dual Band Connectors

    AudioFetch Express – Dual Band Connectors Analog 1 Optical Power Input (USB-C) Ethernet Digital Analog 2 RJ45 Coax Power Input USB-C connector for power only (no USB communication). Must be connected to USP power adapter with 5V 1.5A (or greater) output.

  • Page 6: Connecting Power

    A typical connection scenario is shown below – in this example the AudioFetch Express – Dual Band is configured to operate in Access Point mode Connecting Power The AudioFetch Express – Dual Band receives power from a dedicated USB power supply capable of providing 5V 1.5A (or more) output.

  • Page 7: External Button

    External Button The External Button (small red button) can be found on the left side of the AudioFetch Express – Dual Band, just behind the antenna connector The External Button is used to restore factory settings to the AudioFetch Express – Dual Band. Refer...

  • Page 8: Led Indicators

    If your WiFi is configured for Captive Portal (there is a splash screen or login page) then both MAC addresses of the AudioFetch Express – Dual Band (MAC for internal WiFi module and MAC for internal AudioFetch audio server – see App Note “Wireless Client Networking Info”) must be added your network’s whitelist of clients allowed to bypass the captive portal.

  • Page 9: Operating Modes

    10 Operating Modes The AudioFetch Express – Dual Band is capable of operating as a stand-alone Access Point or connecting into existing WiFi networks. WiFi operation can be selected in 2.4 GHz or 5 GHz band but not both simultaneously. An Ethernet jack is also provided for connections into wired networks. Four...
  • Page 10 A) Access Point The AudioFetch Express – Dual Band operates as an Access Point and provides its own WiFi network in either the 2.4GHz or 5GHz WiFi band selectable in the Doghouse – see section 11. Mobile devices receive audio by connecting to this WiFi network.
  • Page 11 Pre-Existing WiFi network (with separate MAC addresses). Each of these will make its own DHCP request for IP address from the pre-existing network’s DHCP server, which must be able to provide two separate IP addresses to the AudioFetch Express – Dual Band connecting in Wireless Client mode:...
  • Page 12 Internet access not used existing WiFi network as client for Internet access NOTE: As explained in the Wireless Client section earlier, the pre-existing WiFi network DHCP server must supply two separate IP addresses to the AudioFetch Express – Dual Band.
  • Page 13 WiFi network Existing wired network NOTE: The AudioFetch Express – Dual Band contains an internal router plus an internal audio server. Each of these will make separate DHCP requests for IP address from the existing wired network’s DHCP server which must be able to provide two separate IP addresses to the AudioFetch Express –...

  • Page 14: Configuration Management - "The Doghouse

    When adjustments are required, please review information in this section. The “Doghouse App” can be used to search for AudioFetch Express – Dual Band boxes on the network and provide easy one-click access to the Doghouse for each box. The Doghouse App is available for...
  • Page 15 AudioFetch Express – Dual Band on the network (Apple version app looks similar): In AudioFetch systems employing more than one AudioFetch Express – Dual Band box (or a mix of standard/wired AudioFetch boxes and AudioFetch Express boxes), all of the boxes present should...

  • Page 16: Doghouse Login

    11.2 Doghouse Login Once the AudioFetch Express – Dual Band box(s) are displayed in the Doghouse App, tap in the information area for the box to open the Doghouse for the desired box in your default web browser (click the “Connect”...

  • Page 17: Welcome Page And Basic Navigation

    11.3 WELCOME PAGE and basic navigation After successful login you will see a welcome page similar to below: Click the links in the DOGHOUSE NAVIGATION section to access each of the configuration pages. The DOGHOUSE NAVIGATION section appears on all Doghouse pages, however it may not be shown in examples on following pages.
  • Page 18 Click here to restore all fields to current saved/operating values Selection Options Access Point (default) Access Point & Wireless Internet Wireless Client Wired Only Selection Options 5 GHz (default) 2.4 GHz Selection Options HT40 (default) HT20 Rename the Access Point WiFi SSID if desired Selection Options none...
  • Page 19 Further details on individual settings: · AudioFetch Express – Dual Band can be configured to operate in 5 GHz or 2.4 GHz WiFi band, but not both simultaneously. Audio streaming performance will be better when 5 GHz band is used Maximum number of simultaneous users will be much higher when 5 GHz band is used ·...
  • Page 20 The save will take some time (one minute or more), be patient and do not disconnect power Then the AudioFetch Express – Dual Band will automatically restart and should begin operating in the new mode After restart, the new networking mode should be active and if correctly configured the status LEDs should indicate the ready condition If any problem after the restart (ie: new networking mode doesn’t seem to work), then:...

  • Page 21: Multi-Box Setup Page

    When the Save Settings button is clicked, the settings are saved and then the AudioFetch Express – Dual Band will automatically restart. If DHCP assigns a new/different IP address after the restart, then use the Doghouse Utility again to re- connect to the Doghouse.
  • Page 22 The channels from BOX A will be displayed first by the AudioFetch App, channels from BOX B will be displayed next, etc. For example, in a 3-box installation (three AudioFetch Express – Dual Band boxes) where the boxes have been designated:...
  • Page 23 AudioFetch boxes (such as a 16-channel box). If channel names have been assigned in each of the AudioFetch Express – Dual Band Doghouses, the channel names will be displayed by the app instead of default channel numbers shown above, but the ordering will still be determined by the BOX A/B/C designation.
  • Page 24 IMPORTANT: Each box must have a different designation! Note: When multiple AudioFetch Express – Dual Band boxes are ordered to work together on the same network, they will be pre-configured for you and this procedure will not be necessary. To configure the boxes in a multi-box installation: Decide how you want the channels from each box to be ordered by the App (which box’s...

  • Page 25: Channels Setup Page

    To assist in setup, the Doghouse MULTI-BOX SETUP page contains a link to detect and display info about other boxes present on the LAN. Note this detection works only on networks which fully support SSDP discovery protocol – some network configurations do not, in which case use the Doghouse App as an alternative to discover all the boxes on the network and display their box settings.

  • Page 26: Audio Settings Page (Gain, Microphone, Ace Feature, 1 Or 2 Channel Mode)

    Optional: Enter desired channel name here Note that only a single channel will be shown when the AudioFetch Express – Dual Band has been configured for 1-Channel Mode. When configured for 2-Channel mode then a list of two channels will be displayed, each with their own configurable settings.
  • Page 27 80.5% (this will change continuously), which is near the middle of the optimum peak audio range. MICROPHONE SETTINGS: The Analog 2 connector operates as a microphone input when AudioFetch Express – Dual Band is configured for 1-Channel mode. In 2-Channel mode the Analog 2 connector operates as the 2 channel line level input and will not work with a microphone.
  • Page 28 The microphone used must be a condenser type compatible with standard PC sound card mic input, compatible with the 4.7V phantom power (through 3.9K resistor) provided by the AudioFetch Express – Dual Band. AudioFetch recommends the Pyle Double Over Ear Microphone Headset readily available through online retailers.
  • Page 29 Check the Microphone Enable box, the new setting is saved and takes effect immediately Initially, the “Mic Gain Boost” box should be un-checked Position the microphone and speak into it as the microphone will be used normally, speaking a bit louder than will normally occur 10.
  • Page 30 The 1 OR 2 CHANNEL OPERATING MODE section allows the AudioFetch Express – Dual Band to be configured to provide one or two independent audio channels. Default mode (1-Channel) provides a single stereo channel, the 2-Channel mode provides two mono channels.
  • Page 31 When the mode is changed and Save/OK buttons clicked, the new mode will be saved and the AudioFetch Express – Dual Band will automatically reboot, which will take about 45 seconds. During this time do not remove power from the AudioFetch Express – Dual Band.

  • Page 32: System Status Page

    11.8 SYSTEM STATUS page The SYSTEM STATUS page shows basic information about the system and connected users. Not all information is refreshed automatically, click the “Refresh” button at the bottom of the page to update the display of latest status. Click the “Reset Statistics”...

  • Page 33: Tools And Utilities Page

    AudioFetch provides additional monitoring statistics online, click the link at the bottom of the SYSTEM STATUS page to access the online reporting service. Contact AudioFetch Support if you have lost or forgotten your online login credentials. 11.9 TOOLS AND UTILITIES page The TOOLS AND UTILITIES page provides means to change the Doghouse username/password, an alternate QoS adjustment which can improve audio quality on some networks, settings related to how automatic firmware updates are delivered, and other utility functions.
  • Page 34 There is a checkbox to enable/disable Online Automatic Firmware Updates, which are provided from time to time by AudioFetch (only if the AudioFetch Express – Dual Band is connected to a network with Internet access). Default setting is enabled, AudioFetch recommends this be left enabled.

  • Page 35: Contacts & Links Page

    LED will turn on again during update), then reboot several times. Completing all of this typically takes about 40-60 seconds. New firmware may be manually uploaded to AudioFetch Express – Dual Band if needed (see buttons under “Local Update”) but this would be rare and should be accomplished while receiving guidance from AudioFetch tech support on a case-by-case basis.

  • Page 36: Discovery List Page

    11.11 DISCOVERY LIST page The DISCOVERY LIST page contains special settings to be used only in rare situations. Generally this page should be left disabled (default). If a network is configured to use DNS Lookup discovery method (see AudioFetch networking app notes), and if more than 4 AudioFetch boxes will be operating on the network, then the settings on the DISCOVERY LIST page must be used.

  • Page 38: Restoring Factory Defaults With External Button

    IMPORTANT: Do not remove power during the restore procedure. A) Restore only the WiFi Module settings in the Network Setup Doghouse page: 1. Power up the AudioFetch Express – Dual Band and allow it to fully boot (about 45 seconds)
  • Page 39 B) Restore all settings on all Doghouse pages: 1. Power up the AudioFetch Express – Dual Band and allow it to fully boot (about 45 seconds) 2. Press and hold the User Button, as soon as it is pressed all status LEDs will turn off 3.

  • Page 40: Changing Ssid/Password In Wireless Client Mode

    1. Restore the WiFi module to default settings – follow procedure A) in section 12 Restoring Factory Defaults with External Button 2. The AudioFetch Express – Dual Band will restart in Access Point mode with SSID: AudioFetchExpress and no encryption/password 3.

  • Page 41: Reference Information - Network Traffic

    8. After the restart, the new networking mode should be active and if correctly configured the status LEDs should indicate the ready condition 9. If any problems after the restart (AudioFetch Express – Dual Band not connecting to your WiFi network) then: Try a power cycle b.

  • Page 42: Regulatory Compliance Statements

    AudioFetch Express – Dual Band device à Mobile Device (AudioFetch app): Traffic direction: Protocol source port dest port 1900 p_1 * p_2 * 6971 p_3 * 6970 6970 This is the audio stream UDP multicast (239.255.255.250) 1900 1900 (used for SSDP and fallback discovery)

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