Intermatic PRO1500Q Installation & Operating Instructions Manual

Intermatic PRO1500Q Installation & Operating Instructions Manual

Ahn and traditional pool heat pumps

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AHN and Traditional Pool Heat Pumps
Installation & Operating Instructions
815-675-7000 or email customersupport@intermatic.com
www.intermatic.com

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Summary of Contents for Intermatic PRO1500Q

  • Page 1 AHN and Traditional Pool Heat Pumps Installation & Operating Instructions 815-675-7000 or email customersupport@intermatic.com www.intermatic.com...
  • Page 2 SAFETY INFORMATION Used and maintained properly, your heat pump will provide year-upon-year of safe and economical service. However, as with any mechanical or electrical device, to get the most from your heat pump–while insuring personal safety for you and others–certain operational and maintenance factors must be observed.
  • Page 3 Notice: Heater NOT Repairable by Owner Failure to heed the following may result in permanent WARNING ! injury or death. Heat pumps contain no owner-repairable components. Repairs must not be attempted by untrained and/or unqualified individuals. If service is deemed necessary, contact installing dealer or Customer Support.
  • Page 4 Attention Installer Read all instr uctions before installation. Please remove these instruction NOTICE: from the Electrical area and store with proof of purchase. Unit is Pre-wired for 230 only! IF 208 VOLTS, PLEASE FOLLOW THE INSTRUCTIONS BELOW: 208VOLT/230V WIRING INSTRUCTIONS ALL INSTALLATION AND WORK MUST BE PERFORMED BY A CERTIFIED ELECTRICIAN AND PER ALL LOCAL BUILDING AND ELECTRICAL CODES.
  • Page 5 Unit Setups: Heat Pumps Require the Following: Requires 25 to 80 GPM water flow & Recommend 40 to 80 GPM) (Vary per Model) Maximum water flow rate is • Proper Voltage (Switch Wire Location on Transformer if 208 Volts) See details on other side of this document •...
  • Page 6: Table Of Contents

    TABLE OF CONTENTS HOW A HEAT PUMP WORKS ------------------------------------------ 8 SAFETY INFORMATION------------------------------------------------ 2 QUICK START & STOP ------------------------------------------------- 9 HEATER CONTROLS --------------------------------------------------13 Remote Thermostat Instructions ----------------------------------13 Control Panel Layout ----------------------------------------------15 Buttons, Lights, and Display -------------------------------------15 Operational & Programming Codes -------------------------------17 Owner-Level Programming (complete) --------------------------18 MAINTENANCE AND GENERAL OPERATION -------------------------20 General...
  • Page 7 TABLE OF CONTENTS (CONTINUED) MAINTENANCE AND GENERAL OPERATION...CONTINUED: Heating Tips-------------------------------------------------------23 Heating in Cooler Weather -------------------------------------23 Pool/Spa Blankets----------------------------------------------23 Pool & Spa Combination Heating ------------------------------23 Spa Set-Back Option ------------------------------------------23 Calculating Initial Heating Time ----------------------------------24 Seasonal Use & Shut Down ---------------------------------------25 (Use) During the Swim Season -------------------------------25 Freeze Protection and Winterizing Requirements-------------25 Winterizing Procedure -----------------------------------------26 Preventive Maintenance Program --------------------------------27...
  • Page 8: How A Heat Pump Works

    HOW A HEAT PUMP WORKS HE FOLLOWING EXPLANATION IS PROVIDED TO HELP YOU IN UNDERSTANDING … WHAT TO EXPECT FROM YOUR HEAT PUMP A Heat Pump Does Not Make Heat… Heat pumps are so extraordinarily efficient because they do not need to produce heat in order to warm pool or spa water.
  • Page 9: Quick Start & Stop

    HEATING- QUICK START & STOP This brief information is provided as an aide to installers, service personnel, and owners. The intent of this section is to provide rapid access to very basic operational information. Individuals who will be routinely using, installing, maintaining, and servicing this heat pump, are strongly encouraged to read this entire manual.
  • Page 10 HEATING-QUICK START & STOP (continued): 3. To Begin Heating: A. Verify MODE is set to: HEAT (HEA); then, depending on which body of water is to be heated, use the POOL / SPA selector key to select POOL or SPA. B.
  • Page 11 Connecting emote Connections - AHN Heat Pump **Warning!** Turn off & disconnect all electrical connections prior to beginning work. 2-Wire Remote System Only 1 Turn off & disconnect all electrical connections to the Heat Pump & the emote Automation S stem. 2 Connect the 2 wires rom the remote s stem to Terminals Y-Z o the Heat Pump Out o the - - Terminals locate on the internal control oar in the heat pump s electric o Close Heat Pump panels an restore power to Heat Pump.
  • Page 12 -Wire Remote System Only- Caution! Onl non-powere circuits shall e connecte to the S-2 terminals. amage rom suppl ing power to S-2 terminals are not co ere warrant . Turn off & disconnect all electrical connections to the Heat Pump & the emote Automation S stem.
  • Page 13: Heater Controls

    HEATER CONTROLS Control Panel Layout PPEARANCE ARIES BY ODEL Control Buttons, Indicator Lights, & Display AS INDICATED BY CIRCLED NUMBERS 1) POOL / SPA SELECTOR – Selects either pool or spa thermostat. 2) COOLING INDICATOR LIGHT – Indicates unit is cooling. (Note: this light nonfunctional with heat-only models.) 3) UP ARROW –...
  • Page 14: Operational & Programming Codes

    HEATER CONTROLS...continued Operational & Programming Codes HE FOLLOWING CODES WILL BE DISPLAYED AS PART OF THE NORMAL OPERATION OF THE HEATER FLO..No Water Flow Detected. This code appears whenever the circulating pump is off, or when the heater is not receiving correct water flow. OFF..
  • Page 15: Owner-Level Programming (Complete)

    HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions (Complete) Covered within this section are features and settings typically accessed first by the installer, and then remaining accessible by the end user (the owner). These features reside at the Level-1 access point within the microprocessor.
  • Page 16 HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: . Selecting Pool/Spa Thermostat Settings: A. Press the [POOL/SPA] key to toggle between the pool and the spa temperature set points. B. The pool/spa LED indicator lights, located to the left of the temperature display, will confirm the selected set point.
  • Page 17 HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: 8. User Lock Code Option [ULC]...continued: A. Selecting ULC Option: 1) Press either the UP or DOWN ARROW keys; if “LOC” is momentarily displayed followed by “0”, the ULC feature is enabled. If “0” displays proceed to “6)” of this section; otherwise, see number “2,”...
  • Page 18 HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: C. User Lock Code is Activated, but Pass Number is Not Known (“Back Door Entry”): Note: Should the ULC option be enabled, and a lock code number other than the factory default (0) be installed but is unknown, the following procedure may be followed to regain controller programming access: 1) Simultaneously press and hold the [POOL/SPA] and [UP ARROW] keys until the display...
  • Page 19: General Maintenance

    MAINTENANCE & OPERATIONAL RECOMMENDATIONS The information in this section is written primarily for the Home Owner, but may also apply to servicing dealers or HVAC service centers. This section contains information concerning planned maintenance, proper water flow, maintaining proper clearances, as well as other vital information. Please read this section now, and before calling Customer Support.
  • Page 20: Maintaining Proper Water Flow

    MAINTENANCE & OPERATION (continued) Maintain Proper Water Flow It is important to operate and maintain the filter according to the manufacturer's specifications. As a filter gets dirty, the water flow to the heat pump is reduced. The higher the pressure on the filter gauge, the lower the flow rate.
  • Page 21 MAINTENANCE & OPERATION (continued) Control Irrigation and Storm Run Off Control Irrigation: In regions were wells are used for irrigation, water quality is sometimes poor, and water spray can damage heater components. Regardless of water quality, it is important that irrigation be directed away from the heat pump. Prevent rain water runoff from pouring directly into the heater.
  • Page 22: Heating Tips

    MAINTENANCE & OPERATION (continued) Heating Tips Heating in Cooler Weather... Late night and early morning, generally being the coolest times of the day, are least efficient for heat- ing. For most efficient heating operation, heat pumps should be timed to operate during the warmest, daylight portions of the day.
  • Page 23: Calculating Initial Heating Time

    MAINTENANCE & OPERATION (continued) Calculating Initial Heating Time The time it takes to initially warm your pool or spa depends on several factors. First, determine how many gallons of water are to be heated. Knowing this, you can then compute the equivalent pounds of water involved, and the BTU's necessary to heat the volume of water to the desired temperature.
  • Page 24: Seasonal Use & Shut Down

    MAINTENANCE & OPERATION (continued) Seasonal Use & Shut Down During the Swim Season: During the swim season, even if the pool or spa is not in use, allow water to flow through the heater. Doing so eliminates the need to reposition valves when you do wish to heat the pool or spa.
  • Page 25: Winterizing Procedure

    MAINTENANCE & OPERATION (continued) Winterizing Procedure: 1. Disconnect all electrical power to the heater; turn OFF circulating pump. After shutting down the pool and or spa, with all water removed from the Plumbing/ PVC, Disconnect the Supplied Unions on the Front of the Heat Pump. Use an Air Blower to Blow the Water Out of the Heat Pump.
  • Page 26 MAINTENANCE & OPERATION (continued) Planned Maintenance Program Just as you would have yearly service performed on your air-conditioning system, regular inspection and maintenance of your heat pump will insure highest operating efficiencies. A regularly maintained heater will protect your investment, and will potentially extend the useful life of your heat pump far beyond the warranty period.
  • Page 27: Troubleshooting (No Op, No Heat, Water From Unit)

    TROUBLESHOOTING Heat Pump Fails to Operate... Is the display illuminated? If not, ensure the main breaker (located at the power supply panel) and the disconnect switch (located near the heat pump) are both turned ON. Is the code “FLO” displayed? If so, check to be sure that the circulating pump is operating and the filter is clean.
  • Page 28: Troubleshooting Flowcharts

    TROUBLESHOOTING FLOWCHART Heat Pump Fails to Operate START START Y es Is the Display Illuminated? Isthe Display Illuminated?, Display is illuminated. If Display is illuminated. If "FLO" is display ed, "FLO" is display ed, check to be sure the If not, ensure the main check to be sure the If not, ensure the main circulating pump is...
  • Page 29 TROUBLESHOOTING FLOWCHART Heat Pump Running... but is it Heating? (Assumes Heating Indicator Light is Illuminated) START START Is the air being discharged out of the top of the heater 9-12 Is the air being discharged out of the top of the heater 9-12 degrees cooler than the degrees cooler than the outside air?
  • Page 30 TROUBLESHOOTING FLOWCHART Water Coming from Heat Pump START START Y es Has the "Heating" lamp been Has the "Heating" lamp been illuminated? illuminated? When the heater is operating, When the heater is operating, it is normal to produce up to 8 If heater has not run recently , it is normal to produce up to 8 If heater has not run recently ,...
  • Page 31: Contacting The Factory

    5 p.m. EST, Monday through Friday. If calling after hours, our voice mail system will handle your call. Be sure to leave your name, complete address, and telephone number. If you prefer, you may email the information to: customersupport@intermatic.com. (Be certain to provide your full address and a daytime telephone number.)
  • Page 32: Limited Warranty

    LIMITED WARRANTY For (7) years for the state of Florida and (2) years for all other US states and Canada, Intermatic will repair or replace, at its option, for the original owner any parts of its Heat Pumps (“Product”) which are found upon examination to be defective in materials or workmanship This Limited Warranty covers labor for a period of two (2) years for Product installed and sold within the state of Florida and Arizona, for (1) year for product sold and installed in all other US states and Canada.

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