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How to add features
Contact the Verizon Business and Government Customer Operations team (BGCO) at 1-800-
922-0204 to add features (e.g., plan changes such as Static IP.)
How to manage additional device features with My
Business Wireless
Visit My Business Wireless
for more device information and to manage your device remotely,
such as configuring primary and secondary Wi-Fi or rebooting remotely.
How to manage additional device features with The Verizon
Business Internet Portal
Log into the
Verizon Business Internet Portal
to remotely view and manage your Business
Internet routers. In the portal you will be able to see a list of all your routers, network information
such as signal strength and online/offline status, ability to configure features such as Wi-Fi
Name/Passcode, perform a reboot or speed test and see all your devices connected to the
router.
Note: Not all features are available on Bring Your Own Device and Arris Routers
Additional support
Visit our Customer Learning Portal for even more training and resources related to Verizon
Business products, systems and tools.
Open portal
Need Assistance?
If the blinking light does not change to a solid white light within 15 minutes of plugging in the
Gateway, call the Verizon Business and Government Customer Operations team (BGCO) at
800.922.0204 and enter the Verizon wireless number associated with your Internet Gateway.
This number is the Mobile Number from your order confirmation email or packaging slip.
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