SmartSafe P13 User Manual

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P13 User Manual

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damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: Accident,

misuse, or abuse of this unit, or unauthorized modifications, repairs, or alterations to this unit, or

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SMARTSAFE TECH CO.,LTD., 3310, Building 11, Tianan Cloud Park, Bantian Street, Longgang

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To avoid personal injury, property damage, or accidental damage to the product, please read all

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Page 1 SMARTSAFE. Neither SMARTSAFE nor its affiliates shall be liable to the purchaser of this unit or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: Accident, misuse, or abuse of this unit, or unauthorized modifications, repairs, or alterations to this unit, or failure to strictly comply with SMARTSAFE operating and maintenance instructions.
Page 2 P13 User Manual To avoid personal injury, property damage, or accidental damage to the product, read all the information in the Chapter before using the product. Caution 1) Always perform vehicle diagnose in a safe environment. 2) Never operate the inspecting device while driving the vehicle to avoid distraction and cause the traffic accident.
Page 3 P13 User Manual Operation Specification For New Energy Vehicle Safety Maintenance 1) High-voltage parts identification: The orange wire harnesses of the whole vehicle are all high- voltage cables. 2) High-voltage parts: power battery pack, high-voltage distributor box, on-board charger, drive motor controller and DC-DC assembly, electric power assembly, integrated compressor, PTC heater, service switch.
Page 4 P13 User Manual harness during the disassembly process to avoid the risk of electric shock. 8) When repairing or replacing high-voltage wiring harnesses, oil pipes, and other parts that pass through the holes in the body sheet metal, take care to check whether the protection with the body sheet metal is normal to avoid wear and tear of the wiring harnesses and oil pipes.
Page 5: Table Of Contents
P13 User Manual Contents 1. Packing List ....................1 2. Product Introduction ..................5 2.1 Overview ....................5 2.2 ST13 Main Unit ....................5 2.3 SLC ......................8 2.4 Technical Parameters ................... 9 3. First Use ....................11 3.1 Charging ....................11 3.2 Power On/Off .................... 11 3.3 Gesture Operation ..................11...
Page 6 P13 User Manual 7.8 Steering Angle Calibration ................40 7.9 Battery Maintenance System Reset ..............41 7.10 Throttle Learning ..................41 7.11 Tire Pressure Monitor System Reset .............41 7.12 Diesel Particulate Filter (DPF) Regeneration ...........41 7.13 Gearbox Matching ..................42 7.14 Gear Learning ..................42 7.15 Motor Angle Calibration ................42...
Page 7 P13 User Manual 7.43 Turbocharging Match .................46 7.44 Rain and Light Sensor ................46 8. Update Center ..................47 8.1 Software Upgrade ..................47 8.2 Software management ................47 8.3 Download settings ..................47 9. Reports ....................48 9.1 All Reports ....................48 9.2 Comprehensiveness ..................49 10.
Page 8 P13 User Manual 14.10 USB Management ...................65 15. System Apps ..................... 66 15.1 Camera ....................66 15.2 Gallery ....................66 15.3 Calculator ....................66 15.4 Calendar ....................66 15.5 Email ..................... 66 15.6 ES File Explorer ..................66 15.7 Browser ....................66 16.
Page 9: Packing List
P13 User Manual 1. Packing List The following list is for reference only. The configuration of the product varies for different markets, for details, please consult your local dealer or check the packing list that comes with the product. Main Unit and Accessories...
Page 10 P13 User Manual Adaptor Cable Kit Name Q'TY Reference Picture OBD I Transfer Cable BZ-38 B-20 G/V-12 CR-6 TA-17 TA-22 K-20 HA-3 NN-14+16 FT-3 M/H-12+16 Cigarette Lighter Light Fuse...
Page 11 P13 User Manual Tesla-Airbag Diagnosis-5 Diagnosis-4 Ethernet Adapter Battery Connectors Name Q'TY Reference Picture OBDⅡ-16 BYD TANG DM TL-101R BYD HAN EV TL-102R Tesla Model 3 TL-124B BYD D1 TL-127R Tesla Model 3 26+26 TL-152B Tesla Model S & X...
Page 12 P13 User Manual Battery Jumper Adapters Name Q'TY Reference Picture Jumper Cable (Jump-8) Matching Adapter 1 Matching Adapter 2 Matching Adapter 3 Matching Adapter 6 Matching Adapter 7 Matching Adapter 8 Matching Adapter 10 Matching Adapter 11 Matching Adapter 12...
Page 13: Product Introduction
2. Product Introduction 2.1 Overview P13 is a new energy vehicle detector of “special inspection level” designed and developed by Shenzhen Smartsafe Tech Co., Ltd., which integrates the functions of battery diagnose, vehicle diagnose, IMMO matching, ADAS calibration, and reset, etc. The device supports the combined use with the inspecting tools and detectors of Smartsafe Company.
Page 14 P13 User Manual Name & Description 13.3-inch Touch Screen Front Camera Power Indicator • Display red when charging and green when fully charged. Microphone (main) Wrist Strap DC-IN Charging Jack • Used to connect the supplied power adapter for charging.
Page 15 P13 User Manual Name & Description Flash Rear Camera Microphone (secondary) Hook Mounting Hole • Used to mount the hook. Loudspeaker Stand...
Page 16: Slc
P13 User Manual 2.3 SLC The device is powerful and can be used in the following application scenarios:  When used as a VCI (Vehicle Communication Interface) device, it is used together with diagnostic device to diagnose vehicles.  When used as a super remote diagnostic box on the service side, it can be used to request technician experts to assist in remote diagnosis by issuing a demand from the inspecting device.
Page 17: Technical Parameters
P13 User Manual Name & Description DB15 Diagnostic Interface • Used to connect to the supplied test principal line Touch screen • Used to display operating status and make system settings LAN/WAN Interface • Used to connect network cable to network the diagnostic box when used as...
Page 18 P13 User Manual Item Specification Parameter Operating voltage DC 9V-36V Bluetooth, Wi-Fi wireless communication, USB wire communication, Communication type LAN/WAN communication Stable internal -10℃-50℃ operation Dimension 192x107x42 mm...
Page 19: First Use
Follow the steps below to charge the P13 tablet: 1) Plug one end of the power adapter into the DC-IN charging jack of the host and connect the other end to a power socket.
Page 20: Network Settings
3.4 Network Settings The P13 tablet is equipped with two built-in Wi-Fi modules for communicating with the SLC and for connecting to an external network to network the host. To connect the host to an external network, follow the steps below to set up the device: Notes: The power consumption of the device will increase when the wireless local area network is enabled.
Page 21: Connector Activation
P13 User Manual Click Create Account, enter your email address and click Get Verification Code, enter the verification code and password then click Create an Account to register a new account. 3.6 Connector Activation Click Personal Center -> Device Management, enter the product serial number and activation code at the bottom of the screen and click Activate to activate and add a new inspecting connector.
Page 22: Main Interface
P13 User Manual 3.7 Main Interface The P13 tablet main interface contains the following system application function menus: Notes:Left and right screens in the center of the screen can be flipped to see more applications. APP Category Icon Application Name and Introduction...
Page 23 P13 User Manual ADAS calibration The function module is to be used with the specified ADAS calibration tool (purchased separately, e.g. ADAS Mobile). Please refer to the user manual supplied with the ADAS calibration tool for specific operations. IMMO Matching...
Page 24 P13 User Manual Insulation Tester The function module is to be used with the specified insulation tester (purchased separately). Please refer to the user manual supplied with the insulation tester for specific operations. Current Clamp The function module is to be used with the specified current clamp (purchased separately).
Page 25 P13 User Manual Camera Gallery Calculator Calendar System Application Email ES File Explorer Settings The function module is used to make device system settings. Browser Personal Center The function module is used to set up personal information and repair shop information, and to manage the VCI connectors bound to this device.
Page 26: Communication Settings
P13 User Manual Remote Diagnose The function module is used to remotely assist users in diagnostic operations on the vehicle. Super Remote The module is used to assist service technicians in issuing super remote diagnosis requests. 3.8 Communication Settings The main communication methods between the tablet and the VCI connector are Wi-Fi communication, USB wired communication and Bluetooth communication.
Page 27: Vehicle Diagnose
P13 User Manual 4. Vehicle Diagnose The function is mainly used for the diagnosis of vehicle electronic control system. Users can use "AutoDetect" to quickly identify the vehicle information and enter the system for vehicle diagnose, or manually select the vehicle model and system for inspection.
Page 28: Manual Selection
P13 User Manual 4.2 Manual Selection 1) Click Diagnose in the main interface to enter the vehicle brand selection interface. 2) Click on the corresponding brand of the vehicle to be inspected, here we take Demo (Version 15.54) as an example to demonstrate how to diagnose a vehicle.
Page 29 P13 User Manual 5) Select the scan option that need to perform. The system supports both topological graph and list display. Users can also click on "ADAS Calibration" to perform the vehicle's ADAS-related test options. Note: The specific system and special functions provided depend on the vehicle type.
Page 30 P13 User Manual The systems with fault codes will be displayed on the screen with a red bottom box, and the number of specific fault codes will be displayed. Clicking on an individual system will allow the users to view the specific fault information. For systems without faults, the bottom box color is displayed in green.
Page 31 P13 User Manual Report, Post-Repair Report, and Diagnostic Scan (if no comparison is required, users can select "Diagnostic Scan" type). The device has the report comparison function, so it is necessary to select the correct report type when saving the report. The service technician can clearly understand whether the fault codes found before diagnosis have been completely cleared after repairing through the comparison.
Page 32 P13 User Manual Users can manually select the vehicle electronic control system for test function operation. Click a single electronic control system (e.g. "ECM") in the test item selection interface, and then click "ENTER" to go to the test function selection page.
Page 33 P13 User Manual Warning: Reading fault codes when troubleshooting a vehicle is only a small step in the overall diagnostic process. Vehicle fault codes are provided as a reference only and parts cannot be replaced directly based on the fault code definitions given. Each fault code has a test procedure, and the service technician must strictly follow the operating instructions and procedures described in the vehicle service manual to identify the root of the malfunction.
Page 34 P13 User Manual D. Read Data Stream The function is mainly used to read and display the real-time running data and parameters of the ECU of the vehicle. By observing these real-time data streams, the service technician can gain insight into the overall performance of the vehicle and provide guidance for vehicle servicing.
Page 35 P13 User Manual Notes: 1. Click , the left popup will appear on the screen: Users can set different display styles for each data stream option according to personal preferences. B Indicates that the current data stream will be displayed in bold.
Page 36 P13 User Manual Screen Button Description: Click to display the current (single) data stream as a waveform graph. (Single Graphic) Note: The waveform can be zoomed in or out. Tap the screen with two fingers (thumb and index finger, for example), then slide the fingers to adjust the distance between the fingers to zoom in and out of the screen.
Page 37: Diagnose Settings
P13 User Manual 4.3 Diagnose Settings The function is used to perform firmware repair, ADAS device selection, and diagnostic unit settings. In the main interface of Vehicle diagnose, click [ ] in the upper left corner, and then click Firmware Fix to select the corresponding repair function as needed. Do not power off or switch interfaces during the repair.
Page 38: Software Store & Service Upgrade
P13 User Manual Click Units to switch between metric or English units. Continuously click the Firmware Fix menu option until the setting interface pops up "VCI Management" Select "Use Bluetooth Communication Mode" to open the Bluetooth communication, which will remind the system to connect the Bluetooth pop-up window.
Page 39 P13 User Manual payment price and change the payment method. 4.4.2 Service Upgrade Click Service Upgrade in the MALL interface, here you can renew your subscription. Click Renew standard software configuration to check more different renewal period selections, you can also select SUBSCRIPTION RENEWAL CARD and then use Subscription Renewal Card...
Page 40: Battery Diagnose
(1) Turn on the P13 tablet and click Battery Diagnose in the main interface. (2) Select the vehicle brand or battery pack brand (can be found quickly via the search bar in the...
Page 41 P13 User Manual (3) Select the vehicle model and year. (4) Select the battery pack connection method. A. OBD Connector Diagnosis The battery pack of the vehicle was tested by connecting the VCI to the vehicle OBD interface through the test cable.
Page 42 P13 User Manual B. Non-standard Connector Diagnosis Use the battery pack specialized connector to connect the VCI and the battery pack low voltage signal communication interface respectively to diagnose the battery pack of the vehicle. C. Jumper Diagnosis According to the wiring diagram prompted by the software, the jump-8 jumper is used to connect the VCI and the low-voltage signal communication interface of the battery pack respectively to detect the battery pack of the vehicle.
Page 43 P13 User Manual (5) After the connection is complete, the device automatically reads and displays the detailed data of the battery pack. Users can determine the abnormal status of the battery pack based on the detection data.
Page 44: Adas Calibration
P13 User Manual 6. ADAS Calibration The ADAS calibration function is used to calibrate driver assistance systems with various cameras and radars, such as front-facing cameras for lane departure warning systems, and radar sensors for ACC (Adaptive Cruise Control), etc.
Page 45: Start Calibration
P13 User Manual (4) After successful activation, the ADAS calibration function can be used normally. 6.2 Start Calibration The user is required to follow the calibration prompts on the tablet to perform the calibration operation. The following is an introduction to the ADAS calibration function, using the ADAS DEMO program.
Page 46 P13 User Manual The ADAS system supports both topological graph and list displays. Click Start Scan to start scanning ADAS systems one by one. After the scanning is completed, click on the system that is displayed in red (the system is displayed in red, which means that there is a fault code for the...
Page 47 P13 User Manual When calibration is complete, the screen pops up with a prompt box for whether or not to save the ADAS report. Click OK to save. All saved test reports can be viewed by clicking Report in the main interface.
Page 48: Reset
P13 User Manual 7. Reset This module provides the quick entry for commonly used special function operation. Notes: Specific maintenance functions, which are offered, depend on the model. 7.1 48V MHEV Test The function is used for offline testing of 48V light hybrid parts.
Page 49: Battery Maintenance System Reset
P13 User Manual rod, steering knuckle), performing four-wheel alignment, or recovering car body. 7.9 Battery Maintenance System Reset This function enables you to perform a resetting operation on the monitoring unit of vehicle battery, in which the original low battery fault information will be cleared and battery matching will be done.
Page 50: Gearbox Matching
P13 User Manual The exhaust back pressure sensor is replaced. The PM trap is removed or replaced. The fuel additive nozzle is removed or replaced. The catalytic oxidizer is removed or replaced. The DPF regeneration MIL is on and maintenance is performed.
Page 51: Gas Particulate Filter Regeneration
P13 User Manual It is used for high voltage battery diagnosis and status information detection. 7.20 Gas Particulate Filter Regeneration After the GPF is used for a long time, fuel consumption is increased and engine output power is reduced. In this case, the GPF replacement or regeneration must be performed.
Page 52: Sunroof Initialization
P13 User Manual 7.28 Sunroof Initialization This function enables you to set the sunroof lock off, closed when it rains, sliding / tilting sunroof memory function, temperature threshold outside the car etc. 7.29 Suspension Calibration This function enables you to adjust the height of the body.
Page 53: Airbag Reset
P13 User Manual ABS computer, ABS pump, brake master cylinder, brake cylinder, brake pipelines, and brake fluid. 7.37 Airbag Reset The function will reset the airbag data and clear the airbag crash fault indicator light. When the vehicle is involved in a collision and the airbag deploys, a fault code corresponding to the collision data will appear, the airbag indicator light will come on, and this fault code cannot be cleared.
Page 54: Turbocharging Match
P13 User Manual required. 7.43 Turbocharging Match The function is used to learn after boost system parts have been replaced, or to reset turbocharger learning values. 7.44 Rain and Light Sensor The rain sensor is used to adjust the frequency of the wipers, and the light sensor adjusts the light intensity of the automatic headlights according to the ambient light and darkness.
Page 55: Update Center
P13 User Manual 8. Update Center When a new model is added and a new version of the software is available, the system will prompt the user to upgrade, and it is recommended that the user upgrade to the latest version in a timely manner.
Page 56: Reports
P13 User Manual 9. Reports The option is used to view and manage the saved vehicle diagnose reports and inspection records. On the main interface, click Reports to enter the following page: 9.1 All Reports Click All Reports, here you can view all the inspection reports saved on the device, and users can filter the reports they need to view according to the conditions.
Page 57: Comprehensiveness
P13 User Manual 9.2 Comprehensiveness Used to generate single inspection reports with the same work order number into a comprehensive report automatically by the multi-device collaboration cloud reporting system. Click All Reports -> Combine, select the reports to be combined and click Combine.
Page 58: Feedback
P13 User Manual 10. Feedback If there is an unsolvable problem in the diagnosis or a problem with the diagnostic software, the user can give us feedback on the problem (the last 20 test records). After we receive your feedback, we will follow up and deal with it in time in order to improve the quality of our products and user experience.
Page 59 P13 User Manual Click Choose file to open the target folder, select the diagnostic logs you need to feedback, and then select the corresponding diagnostic feedback problem type. Input the specific fault description and contact information of the feedback person, and then click Submit Result to send it to us.
Page 60: Remote Diagnose
P13 User Manual 11. Remote Diagnose The function module is used to remotely assist users in diagnostic operations. 11.1 Request remote help On the main interface, click Remote Diagnose to enter the remote diagnose interface. Notes: Clicking on the corresponding software icon of the vehicle model under the Recent diagnostic records tab can quickly initiate a remote assistance request.
Page 61 P13 User Manual Notify the service technician to assist in remote diagnosis. You can take a picture of the dialog box shown above and share it with the technician, who can scan the QR code and log in to the...
Page 62: Remote Assistance
P13 User Manual 11.2 Remote Assistance Click Remote Assistance, the screen will pop up the following interface: Input the Serial Number of the other party, the owner's License Plate Number or Phone Number, and then click Start Remote Diagnosis to send a request for remote assistance to the other party,...
Page 63: Message List
P13 User Manual 11.3 Message List On the remote diagnosis interface, click Messages to enter the following interface: In the message list, click the message you need to view to open the corresponding dialog box, in which you can communicate with text and voice messages, send files and photos, assist the other party or invite the other party to assist in remote diagnosis.
Page 64: Super Remote
12. Super Remote The function module helps remote technicians to remotely diagnose the vehicle through the diagnose device of Smartsafe Company, original factory or other third-party brand diagnose device. 12.1 Working Principle The SmartLink Remote Diagnostics System is a newly developed powerful service system dedicated to remote vehicle diagnosis and service.
Page 65: Operations
P13 User Manual 12.2 Operations 12.2.1 Register & Post Remote Diagnostics Orders 1) On the main interface, click Super Remote to enter the remote diagnose interface. 2) Choose the user type (Common user) and then click Next Step to go to next step.
Page 66 P13 User Manual 4) Input the product S/N (Serial Number) and Activation Code (where the Product S/N and Activation Code can be found from the Password Envelope) . Click OK to enter the pin card number and password (user can purchase the pin card from the seller or local dealer) . After finishing the registration, the system will automatically log in and navigate to the “My Post ”...
Page 67: Start Diagnostics
P13 User Manual 12.3 Start Diagnostics Turn off the ignition switch of the vehicle. Use OBD extension cable and OBD-II connector to connect SLC to the vehicle's Data Link Connector (DLC) 3) There are two kinds of methods available for the SLC to connect the Internet:...
Page 68 P13 User Manual 4) After a successful network connection, tap Remote Diagnostic Mode, the system will automatically generate a random connection code and read the vehicle VIN information, and then connect to the remote diagnosis server. Notes: If the vehicle VIN decoding fails , it does not affect the remote diagnostic session .
Page 69: Slc Setting
Except that the SLC acts as a SmartLink dongle , it also can be used as a local J2534 PassThru device, working together with the PC installed with the OEM diagnostic software to perform the J2534 reprogramming. In this case, the PC needs to install with the Smartsafe's J2534 tool, which can be downloaded from www.newsmartsafe.com.
Page 70: Personal Center
P13 User Manual 13. Personal Center On the main interface, click Personal Center to enter the personal center page. 13.1 Profile The function is used to view and modify personal information. 13.2 Device Management The function is used to manage all the diagnostic connectors already bound to the device and to activate new ones.
Page 71: Shop Information
P13 User Manual 13.3 Shop Information The function is used to view and manage workshop information. Click Shop Information, and then click the [>] button after the information you want to modify, you can modify the relevant information.
Page 72: Settings
P13 User Manual 14. Settings The option is used to make system settings and view information related to the device. 14.1 Bluetooth Used to set up Bluetooth communication connection. 1) On the main interface, click Settings -> Connected devices. 2) Click + Pair new device, the tablet starts to scan for available devices automatically. Select the device you want to connect;...
Page 73: Storage
P13 User Manual Used to set the device volume. 14.6 Storage Used to manage app storage space, clean app data and cache. 14.7 Location Used to manage the app's permission to obtain and use device location information. 14.8 Security Used to set lock screen encryption, encryption and credentials and other device security management.
Page 74: System Apps
P13 User Manual 15. System Apps 15.1 Camera The app is used to take photos and record videos. 15.2 Gallery The app is used to manage the gallery (including screenshots). 15.3 Calculator The app is used to assist with math calculations.
Page 75: Frequently Asked Questions
2）Vehicle diagnostic seat wiring has poor contact. 3）Vehicle battery itself has a severe power loss. 4）The inspection connector is damaged. Q5. How to reset the P13 tablet？ Follow the steps below to reset the device: 1）On the main screen, click Settings -> System -> Reset options.
Page 76: Fcc Warning
P13 User Manual FCC Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two...
Page 77: Warranty
If the device needs to be repaired, please send it back to SmartSafe, and attach the Warranty Card, Product Qualification Certificate, Purchase Invoice and problem description. SmartSafe will maintain and repair the device for free when it is within warranty period. If it is out of warranty, SmartSafe will charge the repair cost and return freight. SmartSafe address: 3310, Building 11, Tian'an Cloud Park, Bantian Street, Longgang District, Shenzhen,Guangdong, China SmartSafe Website: http: //www.newsmartsafe.com...