2.Generally ,the cable end or microphone end is designed on the left-side,so wear the cable end or Product Introdction microphone end on the left ear when wearing headset Plug and play, 3.5mm plugs for mic and headset + USB plug for lights , more fully ensure the 3.When using the headset on computer.
Page 5
Operating Instruction 3.When playing music with the headset, there arises the phenomenon of noise , Connect the V1 gaming headset to compatible devices; small volume, unclear sound, or one side with sound and the other side without PS4/ Nintendo Switch/ iPad/ Smart phone/ Tablet and Other Standard 3.5mm Jack Devices.
6-month quality warranty, you can get a full refund or resend new one (not return)to out of the box (not included) contact us. Our email: support@arkartech.net Or Amazon account--Orders--Order detail--Get help with order--Other issues--Write an email to us. Troubleshooting Microphone Isn’t Working On PS4 1.Make sure the sound switch on the microphone has been turned on.
Need help?
Do you have a question about the V1 and is the answer not in the manual?
Questions and answers