XKGlow XK-RR-JP Mounting Instructions

XK-RR-JP: Jeep Roof Rack Kit
All XKGLOW roof racks come with a Limited Lifetime structural warranty to the original purchaser.
Within one year after the purchase date, the original buyer may return any XKGLOW products that have any
finish imperfections due to a defect in materials or workmanship. Finish imperfections from impacts to the
piece such as rock chips or abrasions will not be considered defective. Installation of this product must be
performed by a licensed professional. Should failure of the product be the result of damage occurring
because of improper installation, alteration of the product or an act or omission on the part of the consumer,
this warranty is void. XKGLOW Lighting shall not be responsible for any consequential damages which arise
from the use and/or installation of the product. If the kit is installed in any manner other than specified,
XKGLOW Lighting reserves the right to deny any warranty claims at the discretion of the technical support
department. Any product return must include the original packaging, invoice number and a statement of the
alleged defect. Upon receipt of the returned product, the company will test the product for defect. If the results
of the testing do not support the warranty claim, do not reveal any defect, or indicate consumer negligence in
the installation and handling of the product, then the product will be returned to you, and you will be charged
a reshipping fee. If the product is returned from an address within the continental United States, within the
first 30 days after purchase, and is found to be defective, XKGLOW Lighting will exchange or refund the
original purchase expense. This offer does not extend to the cost for shipping charges on any international
packages.
Please check your local and state laws for the proper use of this product.
Improper installation of electrical products such as lighting may cause damage to any vehicle or device to
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which the improperly handled or installed lighting is attached.
Improperly installed product may cause electrical injury to persons.
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It is recommended that the kit should be installed by a licensed professional.
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XKGLOW assumes no liability for the installation of the product.
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Warranty or liability will not exceed the product purchase price, which shall be buyer's sole and exclusive
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remedy.
1. Email [xk@xkglow.com] to notify us of the product issue as well as the item number and name of
customer on invoice.
2. We will send you the trouble-shooting guide to fix the issue, or to narrow down which of the component(s)
need to be replaced. If the issue still exists, we will ask you to send back the defective items to be
replaced.
3. Please send the returned item as instructed, along with claims and a telephone number where you can
be reached.
4. After the returned item(s) have been accepted and inspected, we will issue a refund or replace the items
ASAP. For refunds, item(s) must be sent to XKGLOW within 30 days from date of purchase. Original
shipping charges are not refundable.
We always stand behind our products and are committed to our customers! For questions you may
have, please contact xk@xkglow.com.
Warranty and Disclaimer
Additional Disclaimer Terms
Return/Exchange Procedure