Content Welcome Your hearing aids Hearing aid type Getting to know your hearing aids Components and names Hearing programs Features Daily use Charging Turning on and off hearing aids Switching to standby mode Inserting and removing the hearing aids Adjusting the volume Changing the hearing program Special listening situations ...
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Maintenance and care Cleaning Drying Storage Ear pieces Professional maintenance Important safety information Safety information on lithium-ion rechargeable batteries Safety information for hearing aids Further information Accessories Operating, transport and storage conditions Disposal information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing aids to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing aids offer.
Your hearing aids This user guide describes optional features that your hearing aids may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing aids. Hearing aid type Your hearing aids are worn in the outer ear. The hearing aids are not intended for children under the age of 3 years or persons with a developmental age of under 3 years.
C omponents and names ➋ ➋ ➋ ➊ ➍ Ear piece Side indicator (R = right ear, ➋ Microphone opening L = left ear) ➌ Charging contacts ➎ Removal cord...
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You can use the following standard ear piece: Standard ear pieces Size Sleeve 3.0 Vented/Closed/Power Eartip 3.0 Open (optional) Eartip 3.0 Tulip (optional) You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Earmold 3.0...
Hearing programs Read more in section "Changing the hearing program". Features The tinnitus therapy feature generates a sound to distract you from your tinnitus.
D aily use C harging Use IF CIC Travel Charger to charge your hearing aids. Follow the instructions in the charger's user guide, where you will also find useful tips on charging. Place your hearing aids in the charger as shown: ...
Switching to standby mode Via remote control, you can switch your hearing aids to standby mode. This mutes the hearing aids. When you leave standby mode, the previously used volume and hearing program are set. Note: ● In standby mode, the hearing aids are not turned off completely.
Inserting and removing the hearing aids CAUTION Risk of injury! Always wear the hearing aid with an ear piece. Make sure that the ear piece is completely attached. Inserting a hearing aid: Identify right and left hearing aid so that you insert it in the correct ear. The labeling or the color of the hearing aid indicates the side: red color, imprinted "R"...
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Hold the hearing aid correctly before inserting it: Pay special attention to the removal cord indicating the bottom. The arrow which is printed on the hearing aid has to point upwards. Carefully push the hearing aid into the ear canal. Twist it slightly until it sits well.
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CAUTION Risk of injury! Insert the ear piece carefully and not too deeply into the ear. ● It may be helpful to insert the right hearing aid with the right hand and the left hearing aid with the left hand. ●...
Adjusting the volume Your hearing aids automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, use a remote control option. An optional signal can indicate the volume change. Changing the hearing program Depending on the listening situation, your hearing aids automatically adjust their sound.
S pecial listening situations O n the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. T elephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program.
Frequently asked questions You may have some questions on how to best charge your hearing aids. Read the questions and answers below. If you have more questions, your Hearing Care Professional will help you. Why do my hearing aids not turn on when I take them out of the charger? Check the following: ● The charger is off. Press and hold the button for 5 seconds to turn on the charger.
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What should I pay attention to when charging? The hearing aids and charger must be clean and dry. Observe the operation conditions in section "Operating, transport, and storage conditions". Avoid charging at high temperatures, as this can shorten the life span and capacity of the power cell. If you use the charger in a very warm environment, note that it will stop charging if the hearing aids or the charger's temperature exceeds 42 °C (107 °F).
M aintenance and care To prevent damage it is important that you take care of your hearing aids and follow a few basic rules, which will soon become a part of your daily routine. C leaning Your hearing aids have a protective coating. However, if not cleaned regularly, you may damage the hearing aids or cause personal injury.
NOTICE In the unlikely event corrosion becomes visible on the surface of the charging contacts and cannot be wiped off, discontinue wearing the device and contact your Hearing Care Professional. Drying Use conventional products to dry your hearing aids. Ask your Hearing Care Professional for recommended drying products and for individual instructions on when to dry your hearing aids.
We recommend using drying products while storing the hearing aids. If you need to store your hearing aids for more than 3 months, put them in the charger and make sure the charger is turned off. Observe the storage conditions in section "Operating, transport and storage conditions".
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E xchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
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Take particular care that the new Eartip or Sleeve covers the retention rings of the receiver fully. Check the firm fit of the new Eartip or Sleeve. The Eartip or Sleeve fits correct when the wax guard is visible. When installing the new Eartip or Sleeve, take care that the flap of the Eartip or Sleeve matches the line printed on the device.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Important safety information Safety information on lithium-ion rechargeable batteries WARNING A lithium-ion rechargeable battery is permanently built into your device. Incorrect use of the device can cause the lithium-ion rechargeable battery to burst. Risk of injury, fire or explosion! Follow the safety instructions for lithium-ion rechargeable battery in this section. ●...
● Do not use the device when its performance after charging decreases considerably. Return the device to your Hearing Care Professional. ● Do not dispose of the device in fire or water. Replacement and repair have to be performed by a professional.
Further information Accessories The type of available accessories depends on the hearing aid type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control. Consult your Hearing Care Professional for further information. Operating, transport and storage conditions Note that you have to charge the hearing aids at least every 6 months.
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During extended periods of transport and storage, please observe the conditions below: Storage Transport Temperature 10 to 25 °C -20 to 60 °C (recommended) (50 to 77 °F) (-4 to 140 °F) Temperature 10 to 40 °C -20 to 60 °C (maximum range) (50 to 104 °F) (-4 to 140 °F)
D isposal information NOTICE To avoid environmental pollution, do not throw power cells, hearing aids or charger into household trash. Recycle or dispose of power cells, hearing aids or charger according to local regulations. S ymbols used in this document Symbols on the device or packaging Points out a situation that could lead to serious, moderate, or minor injuries.
Troubleshooting Problem and possible solutions Sound is weak. ● Increase the volume. ● Charge the hearing aid. ● Clean or exchange the ear piece. Hearing aid emits whistling sounds. ● Reinsert the ear piece until it fits securely. ● Decrease the volume. ● Clean or exchange the ear piece.
Country-specific information USA and Canada Certification information for hearing aids with wireless functionality: HORIZON Mini IX Model: MIM003 ● Contains FCC ID: 2AXDT-MIM003 ● Contains IC: 26428-MIM003...
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