Table of Contents
Advertisement
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise
Spraying or Hissing
Humming or
Gurgling
Water sloshing
Water being added
after the washer has
already begun to
operate
Rattling and
clanking noise
Thumping sound
Vibrating noise
Squeak noise
Banging noise when
washer is filling
with water (Water
Hammer)
Possible Cause
Water spraying or circulating during the
cycle.
Drain pump is pumping water from the
washer at times during a cycle.
A liquid in the balance ring around
the wash basket helps the basket spin
smoothly.
The washer adapts to the load size and
type to add more water to the cycle as
needed.
The wash load may be unbalanced.
If the washer senses that the load is
unbalanced, it will stop and refill to
redistribute the load.
The washer may be diluting laundry
additives to add to the wash load.
Foreign objects, such as keys, coins, or
safety pins may be in drum or pump.
Heavy wash loads may produce a
thumping sound.
Wash load may be out of balance.
Packaging materials were not removed.
Wash load may be unevenly distributed
in the drum.
Not all leveling feet are resting firmly
and evenly on the floor.
Floor not rigid enough.
Packaging materials were not removed.
Plumbing in the home moves or flexes
when the water valves in the washer
shut off.
Household water supply pressure is
very high.
TROUBLESHOOTING
Solutions
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Stop washer, check drum and drain filter for
foreign objects. If noise continues after washer
is restarted, call for service.
This is normal. If sound continues, washer is
probably out of balance. Stop and redistribute
wash load.
Pause the cycle and redistribute the load.
See the Unpack and Remove Shipping
Material information in the Installation section.
Pause the cycle and redistribute the load.
See Level the Washer in the Installation
section.
Make sure that the floor is solid and does
no flex. See Flooring in the Installation
Requirements section.
See the Unpack and Remove Shipping
Material information in the Installation section.
Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose and
the washer for best results.
Adjust household water supply regulator to a
lower pressure or contact a plumber.
43
Advertisement
Table of Contents
