Venus 30kW DC EVSE User Manual
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Venus 30kW DC EVSE User Manual

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Summary of Contents for Venus 30kW DC EVSE

  • Page 2 Charging Infrastructure Venus 30kW DC EVSE User Manual...

  • Page 3: Legal Notice

    Legal Notice Company: Star Charge Americas Corp. Company address: 46571 Fremont Blvd, Fremont, CA, 94538 Customer service: 400 828 0768 Website: www.starchargeamericas.com Star Charge Americas Corp. All rights reserved. This document is part of the Electric Vehicle Supply Equipment technical document and is protected by copyright.

  • Page 4: Fcc Notice

    FCC Notice Information to the user (FCC Part 15.105) Note:This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Table Of Contents

    Contents Legal Notice ......................1 FCC Notice ......................2 1 Important information ..................4 1.1 Safety tips ..................... 4 1.2 Specified use ....................4 1.3 About this manual ..................5 2 Product Description ................... 6 2.1 Product Overview ..................6 2.2 Specifications ....................

  • Page 6: Important Information

    1 Important information 1.1 Safety tips Table1 Definition of warning symbols Table1 Related symbols and meanings Sign Definition “Warning” indicates danger. Please pay attention to the operation sequence. Any incorrect operation or practice will lead to personal injury or death. Operations marked “Warning”...

  • Page 7: About This Manual

    • installing the equipment, Electric Vehicle Supply Equipment and its components need to be stored in a dry and ventilated warehouse. The temperature of the warehouse should be • around -40 ℃ ~+70 ℃ (-104 ℉ ~+158 ℉ ) , and monthly average relative humidity of the warehouse should not be more than 90%, no corrosive or explosive gases in the warehouse.

  • Page 8: Product Description

    2 Product Description 2.1 Product Overview Wall mounting: Figure2-1 DH-DC0300HG55(POS machine) Figure2-2 DH-DC0300HG55-C(Card Reader) Appearance of wall-mounted charging equipment (wall mounting) • [1] —— POS machine • [5] —— Status indicator • [2] —— Air outlet • [6] —— Emergency button •...
  • Page 9 Column mounting Figure2-3 DH-DC0300HG55(POS machine) Figure2-4 DH-DC0300HG55-C(Card Reader) Appearance of wall-mounted charging equipment (Column mounting) • [1] —— POS machine • [5] —— Status indicator • [2] —— Air outlet • [6] —— Emergency button • [3] —— Touch screen •...

  • Page 10: Specifications

    2.2 Specifications Table2 Parameter specification table Product brand Star Charge Conventional Product name Venus 30kW DC EVSE parameters DH-DC0300HG55/ Product model DH-DC0300HG55-C 480Vac-15%/+10%, 3-Phase, Rated input 60Hz, L1+L2+L3+N+PE Input parameters Power factor ≥ 0.99 Rectification efficiency ≥ 94%@Full load Output interface...

  • Page 11: Led Status Indicator Description

    Working Ambient -35℃ ~+50℃（-95 ℉ ~+122 ℉） temperature Storage temperature -40℃ ~+70℃（-104 ℉ ~+158 ℉） Environment Working humidity 5%-95% ≤ 2500m（8202 ft）,For reducing Working altitude capacity above 2500m Type 3R、 IP55、IK10(Except for Protection level the screen) Cooling method Forced air cooling 680*440*286mm/approx 26.77*17.32*11.26in/approx Dimensions (WxHxD)/...

  • Page 12: Instructions

    3 Instructions The charger operation has two parts, the charging connection operation and the equipment operation. the user must connect the charger to the vehicle firstly, and then carry out relevant charging operations through the HMI. In the standby state, , when the connector is not connected, the touch screen is shown in Figure3-1.

  • Page 13: Start Charging Operation

    3.2 Start charging operation After the connector is inserted, the display screen jumps to the startup interface. There are two startup modes: Scan QR code and Swipe, as shown in Figure3-3. Figure3-3 Charging method selection 3.2.1 Select startup Type MF card to start No POS version: Place the card in the swipe area to start charging.
  • Page 14 Figure3-4-2 Mifare card swipe interface Credit card to start POS version: Click the credit card button as shown in Figure3-3, and the yellow border will be displayed after selection. At this time, the POS machine interface is shown in Figure3-5. Then insert the credit card into the POS machine card slot, wait for the POS machine to show that the authentication is successful, and then pull out the credit card to start charging.
  • Page 15 Note 1: If the user selects the Credit Card swiping type but does not insert the Credit Card within 30 seconds, the POS machine will report an error code Auth Timeout, and then wait for the POS machine to resume to the interface as shown in Figure3-5 to continue swiping the Card. Note 2: If the user’s credit card is not a magnetic stripe card, please follow the correct way of swiping the credit card.( Refer to MF card to start) Scan code to start...

  • Page 16: Charging Process

    3.2.2 Charging process During the charging process, the charging status interface is displayed on the charging device screen. Tap Charge Details to view the charging details, as shown in Figure3-7, 3-8. Note: In case of emergency or abnormal situation, please press the emergency stop button on the right side of the equipment.

  • Page 17: Stop Charging

    3.3 Stop charging If you need to stop charging during charging process, click the “Stop” button in Figure3-8 to enter the stop charging interface, as shown in Figure3-9. Figure3-9 Stop charging interface There are three ways to stop charging: ① If you start charging through app, you can stop charging through app;...

  • Page 18: Fault Information

    3.4 Fault information • When the LED status indicator of the charging device is red, it indicates that the charging device is faulty, and an exclamation mark is displayed in the bottom of right, in Figure3-11. Figure3-11 Abnormal charging interface •...

  • Page 19: Trouble Shooting

    4 Trouble shooting When the charging equipment is abnormal, please troubleshoot according to the following tips. If the fault cannot be eliminated, please contact your local service partner or contact the product manufacturer by referring to the <Customer Service> section. Table4 Troubleshooting table Abnormal Possible causes and Solutions...

  • Page 20: Routine Maintenance

    The following Tableis the recommended maintenance cycle. According to the environment of the country where the charging equipment is located and relevant laws and regulations, the cycle needs to be changed. For details, please refer to the <Venus 30kW DC EVSE Maintenance Manual>. Table5 Maintenance schedule Check Item...
  • Page 21 ABOUT US Company: Star Charge Americas Corp. Company address: 46571 Fremont Blvd, Fremont, CA, 94538 Customer service: 400 828 0768 Website: www.starchargeamericas.com Star Charge Americas Corp. All rights reserved.
  • Page 22 Charging Infrastructure Venus 30kW DC EVSE Installation manual...
  • Page 24 Legal Notice Company: Star Charge Americas Corp. Company address: 46571 Fremont Blvd, Fremont, CA, 94538 Customer service: 400 828 0768 Website: www.starchargeamericas.com Star Charge Americas Corp. All rights reserved. This document is one of the “charging infrastructure” technical documents of Star Charge and is protected by copyright.
  • Page 25 FCC Notice Information to the user (FCC Part 15 .105) Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 26 Contents Legal Notice......................FCC Notice ......................2 1 General ......................5 1.1 Document purposes ..................5 1.2 Scope of application ..................5 1.2.1 Types of equipment applicable to this manual ........5 1.2.2 Personnel applicable to this manual ............5 1.3 Definition of warning symbols ..............
  • Page 27 3.2 Equipment installation and connection ............13 3.2.1 Wall mounted installation ..............13 3.2.2 Column mounted installation ..............26 4 Post-installation inspection (Live parts shall be operated by local qualified engineer) .......33 4.1 Installation wiring inspection ..............33 4.1.1 Equipment and equipment fixation inspection ........33 4.1.2 Cable laying and connection inspection..........33 4.2 Check before power-on ................33 4.3 Check on power-on ..................34...

  • Page 28: General

    1.2 Scope of application • 1.2.1 Types of equipment applicable to this manual Venus 30kW DC EVSE. • 1.2.2 Personnel applicable to this manual Installer of Venus 30kW DC EVSE. 1.3 Definition of warning symbols Table1 Definition of warning symbols Sign Definition “Warning”...

  • Page 29: Preparation Before Installation

    2 Preparation before installation 2.1 Conventional construction tools Table 2 list of conventional construction tools Category Name Picture Fabricating traverse Stripping of insulation Electrician knife tool sheath The stripping of the Installation tool Wire stripping pliers insulating layer Installation tool Line pressing pliers Terminal joint Installation tool...

  • Page 30: Construction Materials

    Measuring Measure voltage, Multimeter instrument current, etc. Measuring Megger Measure resistance instrument Place the parts under Auxiliary appliance Insulation mat disassembly NOTE The above tools should be selected according to the actual situation on site. 2.2 Construction materials • 2.2.1 Cable connection terminals （1）6AWG wire corresponding terminals.

  • Page 31: Handover Of Construction Drawings

    prevent objects from striking. Keep as far away as possible from various mechanical equipment, electrical circuits, and prevent mechanical and electrical injuries. The user of mobile power tools must master the skills and precautions. Wear insulation shoes, insulation gloves, metal shell must be grounded. Temporary on-site electricity: electrical box should be kept intact, damaged electrical components must be replaced in time.

  • Page 32: Equipment Spacing Requirements

    The inspection requirements for concrete foundation are as follows: 1. Pay attention to the correction level when foundation pouring. 2. The foundation installation is higher than the ground level, and the necessary maintenance channels are reserved on the site depending on the specific space. 3.
  • Page 33 750mm 750mm 29.53" 29.53" Wall-mounting 750mm 750mm 29.53" 29.53" Column-mounting FIG. 2 maintenance distance diagram of the charger 2. Charger back to back installation distance requirements When chargers are installed back‐to‐back, it is recommended that the minimum distance between chargers back‐to‐back is 1200mm, as shown in FIG. 3. 1200mm 47.24"...

  • Page 34: Current And Distribution Capacity Requirements

    3. Single or back to back parking space installation distance When charger is installed in a single parking space or back‐to‐back parking space, it is recommended that the distance between the two chargers should not be less than 2000mm, and the distance between the wheels and the center of the charger should not be less than 1200mm, as shown in FIG.

  • Page 35: Installation Procedure

    3 Installation procedure 3.1 Unpacking and unpacking inspection • 3.1.1 Equipment unpacking list Table 3 equipment unpacking list Weight Package size Attached Name Package Configuration (with Accessories list (mm) paper package) 1.Certification 1.Charging socket*1 approval *1 2.Charger*1 2.User Wooden 3.M6- expansion Charger Standard 770*680*646...

  • Page 36: Notes Of Unpacking

    • 3.1.3 Notes for unpacking (1) The installer shall unpack the container in the presence of the owner and fill in the unpacking record in detail. See appendix 1 for the unpacking record. (2) After unpacking, please ask the owner's representative to confirm and sign on the equipment unpacking record sheet.
  • Page 37 The schematic diagram of installation height is shown in FIG. 6. 294mm 11.57" If used by the disabled, the installation height should be 850mm(33.46’’). FIG. 6 wall mounted installation height The diagram of wall mounting panel is shown in FIG.7. FIG.
  • Page 38 Wall mounted mounting accessories are shown in FIG. 8. ① ③ ② ④ ⑤ FIG. 8 wall mounted installation accessories ① 30kW charging module ④ Charging connector placement assembly 1 ⑤ Charging connector placement assembly 2 ② Charging box ③ Wall mounting panel •...
  • Page 39 Step 2: Locate the wall where the charger is to be installed, locate the four holes in the wall mounting panel (it is recommended that the lower edge of the mounting plate is 1250mm from the ground, the screen is about 1500mm from the ground, which is convenient for use), and mark the holes with a pencil, as shown in FIG.
  • Page 40 Step 4: Align the four holes of the wall mounting panel with the four screws on the wall and tighten them, as shown in FIG. 12. FIG. 12 wall mounting panel fixing diagram Step 5: Mount the charging box on the wall mounting panel, and fix the charging box, shown as FIG.
  • Page 41 Step 6: Screw on the top of the mounting panel, and the mounting panel is completely fixed with the charging box, as shown in FIG. 14. FIG. 14 wall mounted top screw fixation Step 7: Put the charging module into the charging box (remove the louver from the left side), and then tighten the four screws fixing the module and the charging box, as shown in FIG.
  • Page 42 FIG. 16 module screw fixing diagram Step 8: Install each part of louver in turn, tighten the corresponding screws and fix the louver, as shown in FIG. 17. FIG. 17 installation diagram of each component of louver...
  • Page 43 Step 9: Open the front door, remove the cable clamp and PC cover plate as shown in FIG. 18. FIG. 18 remove the cable clamp and PC cover plate Step10: For wiring, thread the power cable into the corrugated conduit (1-1 / 4 inch), then introduce the cable into the charging box through the inlet gland at bottom of the charging box, and then fix the corrugated conduit on the inlet gland, refer to FIG.
  • Page 44 FIG. 20 schematic diagram of ground copper bar FIG. 21 schematic diagram of terminals...
  • Page 45 Step11: If Ethernet communication is required, thread the network cable into the corrugated conduit (1 / 4 inch), then introduce the network cable into the charging box through the inlet gland at bottom of the charging box and connect the network cable in the Ethernet port. The Ethernet port refer to figure 22.
  • Page 46 Step13: Select a drill bit with the diameter of 10mm, mark the position in the previous step with a hand drill to drill a hole with a depth of about 110mm, and then insert an M6*100 expansion screw (note: the expansion screw should not be completely inserted into the hole) into the lower hole, as shown in FIG.
  • Page 47 FIG. 26 26 mounting diagram of expansion screw of charging connector placement assembly1 Step15: Install the charging connector placement assembly2, fix the charging connector placement assembly2 on the charging connector placement assembly1 via the fixing hole with M6*16 screws, as shown in FIG. 27 and 28. Assembly2 FIG.
  • Page 48 FIG. 28 installation diagram of charging connector placement assembly2 Step16: Installation of the wall mounted charging box is done and the installation effect is shown in FIG. 29. FIG. 29 wall mounted charger installation effect diagram...

  • Page 49: Column Mounted Installation

    • 3.2.2 Column mounted installation Column installation size is 680mm*328.3mm*1292mm, the appearance size is shown in figure 30, the installation figure is shown in figure 31, and the installation parts are shown in figure 32. 328.3mm 680mm 12.93" 26.77" 7.87" 12.93"...
  • Page 50 ① ② ③ ① 30KW charging module ④ ② Charging box ③ Installing column ④ Charging connector placement assembly 1 ⑤ Charging connector placement assembly 2 ⑤ FIG. 32 column mounting parts • Installation steps Step 1: Refer to the wall mounting steps to remove the shutter and dust proof cotton. Then remove the cover plate of the column, as shown in figure 33.
  • Page 51 Step 2: Four M10 anchor bolts are used to fix the column to the concrete foundation through four holes at the bottom, as shown in FIG. 34. Installing holes FIG. 34 installing holes of column bottom Step 3: Insert the cables into the column through the hole at the bottom of the column, and then the cable passes through the column into the charging box, as shown in FIG.
  • Page 52 Step 4: Fix the charging box with the column. Pay attention to align the cable inlet hole of the charging box with the corresponding hole on the column. The steps of fixing refer to the wall mounted installation, as shown in FIG. 36. ①...
  • Page 53 Step 6: The bottom of the charging box is fixed with the column, and the M6*16 screws are punched into the two mounting holes respectively inside of the column, as shown in FIG. 38. M6*16 M6*16 FIG. 38 schematic diagram of mounting hole at the bottom of charging box Step 7: Use materials such as fireproof mud or polyurethane foam in the entry hole to prevent moisture or insects entering the equipment, as shown in FIG.
  • Page 54 Step 8: Reinstall the cover plate on the column, as shown in FIG. 40. M4*12 FIG. 40 installation diagram of cover plate of column Step 9: Module installation steps refer to wall mounted charger. Step 10: Wiring refer to the connection of wall‐mounted charging box. Step 11: Fix the charging connector placement on the column, and fix the charging connector placement assembly1 on the column with M6*16 screws, as shown in FIG.
  • Page 55 Step 12: Install the gun mounted assembly2, refer to the wall mounted installation. Step 13: Column mounted charger is installed. The effect picture is shown in FIG 42. FIG. 42 wall mounted charger installation effect diagram WARNING • It must be carried out according to the standard and correct operating procedures.

  • Page 56: Post-Installation Inspection (Live Parts Shall Be Operated By Local Qualified Engineer)

    4 Post-installation inspection （Live parts shall be operated by local qualified engineer） 4.1 Installation wiring inspection • 4.1.1 Equipment and equipment fixation inspection 1. The charger is clean in appearance, free from knock damage, consistent with the position of the base and secure without looseness. 2.

  • Page 57: Check On Power-On

    4.3 Check on power-on 1. After confirming that the wiring of the equipment is complete and correct, power the equipment. The power operation is as follows: System side circuit breaker for closing operation Measuring the voltage of distribution box outlet terminal at the lower end is about 480V (+10%/-15%) The voltage of charger inlet terminal line is about 480V (+10%/-15%).

  • Page 58: Installation Environment

    5 Installation environment The environmental conditions listed in the table below should be considered when selecting the installation site of the charger. Table 3 installation environment Environmental conditions Recommended range Ambient temperature -35℃ ～ ﹢ 50℃ Altitude ≤ 2500m humidity 5% ~ 95%RH, no condensation inside the product Degree of dust ≤...
  • Page 59 Appendix 1 Unpacking record sheet Name of Unpacking dealership date Qualified Equipment Name of the Equipment Quantity Remark number situation Unpacking conclusion Signature Installation Owner unit block unit...
  • Page 60 Appendix 2 Pre-installation checklist Project name: Civil construction unit： Equipment installation unit： Acceptance Treatment Sub-project No. Main acceptance items record measures Whether the on-site equipment installation Installation plan complies with the construction plan design drawings Distribution box Meet the equipment installation requirements circuit breaker in section 2.8 6AWG,5C,(90℃，copper wires)
  • Page 61 ABOUT US Company: Star Charge Americas Corp. Company address: 46571 Fremont Blvd, Fremont, CA, 94538 Customer service: 400 828 0768 Website: www.starchargeamericas.com Star Charge Americas Corp. All rights reserved.

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