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I N S TA L L AT I O N & O P E R AT I O N
SiloPatrol
Inventory Monitoring Systems
SiloTrack
Thank you for purchasing a quality product from Monitor Technologies LLC. We realize that
you do have a choice of vendors when procuring level measurement equipment and we
sincerely appreciate your business!
This manual contains the information necessary to ensure a safe and successful installation.
Please read and comply with the section of this manual pertaining to SAFETY. Doing so will
ensure proper operation of the equipment and the safety of all personnel.
Before discarding shipping container, please inspect it thoroughly and verify that all parts
ordered are accounted for. Sometimes smaller parts become stuck under carton flaps and
other packaging materials.
In the event that information contained herein does not completely satisfy your requirements
or answer your questions, you may contact Technical Support on our website
www.monitortech.com, by telephone at 800-766-6486 (630-365-9403), or by e-mail at
techsupport@monitortech.com. If your product ever requires service either in or out of
warranty, please contact us and obtain an RMA (Return Material Authorization) number prior
to shipping the unit to us.
BULLETIN
394A
/ RadarRight™
®
CLOUD Gateway
™
(6-87xx-xxx)
Gateway
www.monitortech.com
Shown with
standard
antenna
NOTE:
User Manuals for
SiloTrack™ CLOUD are
available through the
application at:
mysilotrackcloud.com
®
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Summary of Contents for Monitor SiloTrack CLOUD
- Page 1 Gateway Thank you for purchasing a quality product from Monitor Technologies LLC. We realize that you do have a choice of vendors when procuring level measurement equipment and we sincerely appreciate your business! This manual contains the information necessary to ensure a safe and successful installation.
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Page 2: Table Of Contents
3.3 Gateway Configuration ....... 9 1.0 INTRODUCTION We at Monitor Technologies LLC are pleased to provide you this quality instrumentation system. We are confident that you will be pleased with the operation of this product. Please do not hesitate to call the factory for any technical assistance, suggestions, or comments. -
Page 3: Installation
2.0 INS TALL ATION Choosing a Location for the SiloTrack™ CLOUD Gateway requires the following pre-installation considerations: 1) Environment: This SiloTrack™ CLOUD Gateway product is suitable for non-hazardous classified locations only. It can be used indoors or outdoors, and any possible protection from direct precipitation is advisable. -
Page 4: Mechanical Installation
2.1 MECHANIC AL INS TALL ATION SiloTrack™ CLOUD Gateway Mounting: (See Fig. 1) 1) Location: Select a mounting location in accordance with the Pre-Installation Considerations. 2) Empty the Enclosure: Open the enclosure door. Disconnect the two co-axial cables that connect the antenna to the router. -
Page 5: Electrical Installation
2.2 ELECTRIC AL INS TALL ATION See Fig. 2 & Fig. 3 Permanently Connected Equipment - It is recommended that disconnect devices be included in the system installation. In installations where multiple circuits are used (i.e. independent circuits for the SMU’s power input, relay connections, and sound), individual disconnects are SiloPatrol ®... - Page 6 Implemented Fig. 2 - Gateway RS-485 Connections...
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Page 7: Setup
3.0 SETUP Gateway Network Load Termination: For optimum performance, the two devices positioned at the ends of the RS-485 network system should have their termination switches “on”. The rest of the devices on the network should have their termination switches “off”. It is also commonplace to set the BIAS switches at the ends of the RS-485 network to “on”, and the device in the middle have the bias switches set to “off”. -
Page 8: Status Led's On Router
3.1 S TATUS LED’S ON ROUTER PWR LED (power status): LED OFF: no power applied to router LED SOLID GREEN: power applied to router SIM LED (Cellular SIM Card status): LED OFF: no SIM card present or in use. LED Solid Blue/Green: SIM card present and active. LED Solid Red: SIM Card error. -
Page 9: Gateway Configuration
Subsequent configuration adjustments to the router (such as addition of a silo, sensor address and measurement frequency) must be performed by the Monitor technical support department. NOTE: The router will have to be powered and have an internet connection for the configuration to be remotely transmitted to the router by Monitor Technical Support. -
Page 10: Troubleshooting
6.0 TROUBLESHOOTING PROBLEM: SiloTrack™ CLOUD Gateway reports an “Offline” alert on a specific channel CAUSE/SOLUTION: 1) This error is typically caused by a lack of power to the Gateway. 2) Verify that power connections to the gateway are intact. 3) Verify that there is actually electrical power being delivered to said connections. 4) (Ethernet Connection) Ensure ports 3197 and 3199 are open on the firewall and Ethernet cable is connected to LAN 1 on Gateway. - Page 11 PROBLEM: SiloTrack™ CLOUD Gateway reports an “Index Error” on a specific channel CAUSE/SOLUTION: 1) This error is caused by the measurement of upward travel distance of a SMU plumb SiloPatrol ® bob being greater than the downward travel distance. 2) Determine if error is repeatable by taking multiple measurements. It is fairly unlikely that “Index Errors”...
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Page 12: Safety
AS/NZS CISPR 22, EN55024, and service for two (2) years from the date of purchase. EN55022 Class B The purchaser must notify Monitor of any defects within Indicators: the warranty period, return the product intact, and Router: 8 LED’s...
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