Do you have a question about the MW11 and is the answer not in the manual?
Questions and answers
Summary of Contents for WIWACAM MW11
Page 1
Smart Power Strip Quick Guide Before using the device for the first time, please read the ‘Important Notes’ and ‘Setup Device’ in this quick guide. Video tutorial: wiwacam.com/mw11-s-en Online PDF: wiwacam.com/mw11-pdf-en English Ver-MW11-EN-V2401...
Page 2
If you encounter any problems with the product or need to request a replacement or refund, please send us an email (see below). We will respond within 24 hours, and in most cases, within a few hours. ………………………………………………………………………………………… Service email: service@wiwacam.com Support Web Site: wiwacam.com/support - 2 - wiwacam.com/support...
Page 3
4. The MW11 model uses external surfaces for heat dissipation. You may notice that the device surface is hot during device operation, this is normal. The surface is made of fire-retardant material to ensure safety.
USB ports. ⚫ No IR LED built in the device 2. Setup Device and Connect to WiFi 2.1 Preparation Please check the following before using your device for the first time: - 5 - wiwacam.com/support...
Search for ‘wiwacam’ in the App Store (iPhone) or in Google Play (Android) to find and install the ‘WIWACAM' app for free. WIWA CAM app Download in App Store and Google Play ✓Set up a new account in the WIWACAM app by clicking 'New User Registration'. - 6 - wiwacam.com/support...
(If you already have a WIWACAM app account, just login to the account) 2.4 Setup Device The app will guide you to through the configuration process step by step. (video tutorial available: https://wiwacam.com/mw11-s-en) (The device support two setup method. Here is the first way. The second way does not require Scan Code, it can be found at Chapter 2.5)
Page 8
QR Code on the phone screen. At the same time, pay attention to the Status LED on the MW11 device, once the device has scanned the QR code successfully, the Status LED will flash quickly in blue, then click ‘NEXT’...
Page 9
Now, the device has been added into the app. You can watch the live video. Tips: ⚫ You can adjust the camera settings after adding the camera. ⚫ You can now turn off the Status LED on the MW11 device if you like. Refer to Chapter 2.6 ’Turn Off Status LED’ for details. ⚫...
2.6 Turn Off Status LED After camera setup, you can turn off the Status LED on the camera: go to WIWACAM app -> in ‘My Camera’ page, click settings of camera -> Camera Management -> Indictor LED, turn off it Once the status LED is turned off, it will only light up briefly during boot up.
✓ Make sure your phone is connected to the 2.4GHz WiFi network (as this is the WiFi that will be tested). ✓ Open the WIWACAM app and go to Toolbox > WiFi Test. ✓ Click the Start button ✓ You can find clues for evaluating the test result in the upper part of the page.
(the Status LED is NOT flashing in blue and red after reset? Just try to reset the device one more time from the start) 4. Storage Specs Please refer to either section 4.1 or 4.2 based on the detailed model you own. 4.1 (for model with built-in storage) the Built-in - 12 - wiwacam.com/support...
You can check the storage status in app: WIWACAM app » ‘My Camera’ page » click Settings of the camera –>SD Card Info If needed, you can format the card according to your preference.
Method 1: In the same local network 1.Connect the smartphone to the same Wi-Fi network as the camera. 2.Start the WIWACAM app. In the My Camera page, wait for a while until a blue bar indicates that a new camera has been detected.
Page 15
3. click this blue bar, click ADD button. Name the camera, and input the camera password set by you or the camera owner. Click Complete button. Done! - 15 - wiwacam.com/support...
Page 16
Method 2: From outside of home network, or if the camera was not detected automatically 1. start the WIWACAM app. 2. click the “+” button in the upper right corner, then select “Manual”. - 16 - wiwacam.com/support...
Page 17
3. Input Camera ID and click ‘NEXT’ button. (Camera ID could be found on camera body, it is like R001234). Name the camera and input camera password, Click ‘NEXT’ button. Done! - 17 - wiwacam.com/support...
5.2 Check Live Video Start ‘WIWCAM’ app » In ‘My Camera’ page, click the Video button » You will see the live video from the camera - 18 - wiwacam.com/support...
Page 19
WIWACAM app : Toolbox (in the middle of bottom tab bar) » Album » view or save snapshot to your phone Album (Android only) record the live content to phone. Click to start, then click again to stop and save.
Tips: this function requires device has built-in storage or microSD card installed. Start ‘WIWCAM’ app » click Settings of the camera » Recording Settings choose ‘Record Resolution’ to HD, set ‘Record Type’ as ‘Continuous Recording’, set ‘Turn On Recording’ as ON. - 20 - wiwacam.com/support...
4. Check ‘Playback Recordings’ in this chapter about how to view recordings in app. 5.4 Set Alarm Recording Tips: this function requires device has built-in storage or microSD card installed. Start ‘WIWCAM’ app » click Settings of the camera » Recording Settings - 21 - wiwacam.com/support...
Page 22
‘Record resolution’ to HD, set ‘Record Type’ as ‘Alarm Recording’, select Record Time (1, 2 or 3minutes). - 22 - wiwacam.com/support...
Page 23
3. When the microSD is almost full, the camera will do auto loop: auto overwrite oldest recordings by latest recordings. 4. Check ‘Playback Recordings’ in this chapter about how to view recordings. - 23 - wiwacam.com/support...
» tap on recording file in the list to view it 5.6 Set Alarm and Alarm Notification 1 Set Motion Detection Start WIWACAM app » click the settings of the camera » Alarm Settings » Motion Detection » here you can enable Motion Detection, change - 24 - wiwacam.com/support...
Page 26
Detection any more, just one tap to the general Alarm button here to turn off the alarm detection. Next day, before you go out home, one tap to the general Alarm button to turn on alarm detection. - 26 - wiwacam.com/support...
5.7 Check Alarm List Start WIWACAM app » click ‘Alarm List’ » check the alarm list here. Click on the event to see a short event video(requires device has built-in storage or microSD card installed) - 27 - wiwacam.com/support...
In low light conditions, image noise will appear, this is normal and cannot be avoided due to the lack of night vision. In dim lighting, the MW11 camera might switch to a black and white image to minimize dark noise.
Page 29
Make sure your phone is connected to the same WiFi as the camera. Start the WIWACAM app, wait for some seconds until a blue strip appears. Click on the blue strip and follow the guide to add the camera to your phone.
WiFi. Check if there are MAC filter settings on the router. If the issue persists, contact our support at service@wiwacam.com. If none of these solutions work, please don't hesitate to contact our support for further assistance.
Page 31
WiFi but the phone app failed to connect to the camera. Try rebooting the camera or contact our support at service@wiwacam.com. - If the LED is showing an "other" situation, Just contact our support, Email: service@wiwacam.com If none of these solutions work, please contact our support for further assistance.
Page 32
20cm between the radiator & your body Friendly Remider The mini camera comes with product warranty. Please check details or service terms with the seller. If you have bought from Amazon, contact Email service@wiwacam.com directly. WIWACAM will provide warranty and service directly. - 32 - wiwacam.com/support...
Need help?
Do you have a question about the MW11 and is the answer not in the manual?
Questions and answers