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Wisi 3840 User Manual

Wisi 3840 User Manual

Inca adaptive bitrate transcoder
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  • Page 1       Inca Adaptive Bitrate Transcoder 3840 User Manual    ...
  • Page 2 © Copyright 2019 WISI. The information contained in this document is subject to change without notice. All rights reserved. WISI shall not be held responsible for any damages, losses, or third-party damages resulting from the use of this product. The information contained in this document is proprietary and is protected by copyright. No part of this document may be reproduced in any form without the prior written consent of WISI.
  • Page 3 Important Safety Information   The following warnings and cautions apply when using the 3840 ABR. Warning Refer servicing to qualified personnel. Warning Internal components are sensitive to static electricity (ESD). Observe standard ESD protection practices whenever servicing modules, power supplies or fans.
  • Page 4 Page 4 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 5: Table Of Contents

    5.2 The Main Page and Device Control 5.2.1 Shortcuts 6. VidiOS™ User Interface 6.1 Overview 6.2 Device Hierarchy 6.3 Using the User Interface 6.3.1 Hover Help 6.3.2 Save Changes Page 5 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 6 7.8.1 Certification Requirements 7.8.2 Firmware Requirement 7.8.3 Configuration Procedures 7.8.4 Upload the SSL Certificate 7.8.5 Update the SSL Certificate 7.8.6 Remove the SSL Certificate 8. Child Device User Reference Page 6 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 8 11.2 Ping and Traceroute 11.2.1 Ping 11.2.2 Traceroute 11.3 Density Appendix A: Filter Expressions Guide Filter Expression terms Filter Expressions for Source and Output Filters Building Filter Expressions Page 8 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 9 Set the Web Administration Password Configure IPMI Access Reset the Configuration to Factory Defaults Save the Settings and Exit Exit Without Changing the Settings Appendix C: Government Standards Compliance Page 9 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 11: Introduction

    1. Introduction Figure 1.1 - VidiOS™ IP Outputs tab showing processors and transcodes Page 11 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 12: Overview

    2. Overview 2. Overview This manual provides detailed information about the following Inca 3840 ABR transcoder product features. To directly access these sections, click the links.   Hardware features. See Hardware on page 13. Getting Started on   Getting started – network connections and configuration. See page 15.

  • Page 13: Hardware

    Cooling Fans   Rack Mounting 3.1.1 Network Interfaces The 3840 ABR is equipped with multiple gigabit Ethernet (GigE) video network interfaces:   Port 1, labelled MGMT on the front panel, is always the management network interface.   The video network interface ports are provided via a 4-port Network Interface Card (NIC) card with 4x video network interfaces.

  • Page 14: Power Supplies

    Caution: Use of a mounting rail kit is required for the 3840 ABR. The chassis are heavy and front rack ears alone do not provide sufficient mechanical support. Attempting to rack mount the units without sufficient support is a safety hazard and can result in bodily harm and damage to the unit.

  • Page 15: Getting Started

    This section shows how to configure the unit for networking and video processing. Each section provides links to the relevant detailed discussion in the user reference. Note: Except for the boot menu setup functions, there is no console or command line interface (CLI) to WISI's Inca series products.

  • Page 16: Connect To The Video Network

    VLANs through which multicast traffic will flow and that IGMP snooping is enabled in each network switch/VLAN. It is recommended that video be transported on a dedicated LAN or VLAN, separate from the management network. Page 16 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 17: Start The Parent And Child Devices

    Sources Tab on page 50 The 3840 supports IP video sources. for source configuration details. 3840 ABR outputs are always IP, either multicast or unicast. Output streams can be transcoded or demultiplexed versions of source video streams. IP Outputs Tab on page 52 for output configuration details.

  • Page 18: Accessing Vidios™ User Interface

    When using a DHCP address, the default Admin password can be changed in the Maintenance section of the web-based user interface. A reboot is required to confirm an admin password change made using the web-based user interface. Page 18 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 19: The Main Page And Device Control

    Control the device power status using the icons to the right of each device name. The parent device must be running in order for a child device to start. When booted, the 3840 ABR will return to its last running state. Control Icons...

  • Page 20: Vidios™ User Interface

    The child device in the 3840 ABR, for example, is named Inca TS Processor by default and provides access to source and transcode. This structure can be seen in the Device Status section at the top of the user interface.

  • Page 21: Using The User Interface

    Hovering over input fields reveals more information about the expected input. Figure 6.3 - Hover help describing expected input Hovering over user interface elements provides more detailed information, if available. Page 21 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 22: Save Changes

    Figure 6.6 - Dialog box alerting the user of unsaved changes Saved settings are applied immediately and persist across system reboots. Page 22 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 23: Navigation Notes

      pressing Ctrl+Arrow keys provides a keyboard shortcut for navigating between tabs and devices. Ctrl+left/right moves between tabs. Ctrl+up/down moves between devices. Page 23 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 24: Vidios™ Stream Analysis

    Hover over the source section of a tile to open a pop-up window displaying source stream details: Figure 6.8 - Hover monitor view of detailed Source Stream analysis Page 24 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 25 Figure 6.9 - Hover monitor view of detailed Output Stream analysis Click a tile to display both source and output stream details in the Input and Output Monitors at the left of the page: Page 25 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 26 Bitrates reported in the input and output monitors are averages and include packet overhead, representing the actual bitrates carried by the network. The payload carried in each Program or PID can be accessed by hovering the mouse pointer over the reported bitrate. Page 26 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 27 Other PIDs . Controls with blue backgrounds indicated that the related content is being displayed. Greyed out controls indicate that the related content is not present in the transport stream. Page 27 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 28 Demux, before the program is sent to the transcode hardware   Remux of the transcoded program, as it is received back from the transcode hardware   Output, as the transcoded program is sent out a network interface Page 28 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 29 Hovering over the top portion of a block displays the stream’s VidiOS™ analysis. Hovering over the bottom portion of a block displays the stream’s dependencies. Figure 6.15 - Audit trail hover to display dependencies Page 29 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 30 6. VidiOS™ User Interface Figure 6.16 - Audit trail hover for VidiOS™ analysis Page 30 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 31: Parent Device User Reference

      Network Traffic   Environment   Stream Statistics   Installed Options   Hardware Modules   Module type, serial number, and revision   Transcoder type, license configuration, and utilization Page 31 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 32 7. Parent Device User Reference Figure 7.1 - System tab of the Parent Device Page 32 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 33 Figure 7.2 - Network Traffic Monitor, Environment Monitor and Stream Statistics Details of installed options are displayed, as well as modules, including their licenses and license utilization: Figure 7.3 - Modules and licensing Page 33 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 34: System Tab Video Network Interface Settings

    Reboot the unit. This will prevent the system from enabling the video interfaces after boot, allowing removal of the duplicate IP address. Link Displays if the port is enabled. Options are Enabled, Disabled and Auto. Page 34 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 35 The fields in the Video Network Interface Edit dialog are described in the following table: Field Description Name The Name field defines the video interface’s alias that will appear throughout the user interface. WISI [Textbox] recommends assigning a name that describes the use of the port (e.g. Video 1, Network A). IP Type This field defines how the video interface IP settings will be assigned.
  • Page 36 Default: 255 Enable this This checkbox indicates if the port is enabled (check mark displays) or disabled (no checkmark). port Default: <Disabled> [Checkbox] Page 36 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 37: Snmp Tab

    This field defines a string that will be used when sending traps to a trap server; it is analogous to a Community password. SNMP clients and servers will use the string public by default. The 3840 must be configured String with the same community string as the SNMP trap server.

  • Page 38: Alarms Tab

    Each type of Event Log entry is identified using an icon, as defined in the below table: Icon Description Icon Description Alarm Raised Notice Alarm Cleared Warning Error Information Page 38 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 39: Event Log Actions

    CRC will fail if any data, including the checksum, has been corrupted. Transmission errors often coincide with Continuity errors, as both are indicative of data corruption in the transport stream. Page 39 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 40: System Alarms

    60 seconds of re-establishing Ethernet connectivity to the affected video port. 7.6.2 Temperature Alarm The 3840 monitors its CPU and system temperatures using temperature sensors. Under normal conditions in an air-conditioned data center the unit operates at modest temperature levels. The system temperature alarm threshold is 140°...

  • Page 41: Fan Speed Alarm

    7. Parent Device User Reference 7.6.3 Fan Speed Alarm The 3840 contains up to four chassis fans which can spin at over 11,000 RPM. The fan speeds are automatically increased or decreased to maintain the chassis temperature at factory-defined levels. If a fan speed falls below its factory-defined speed threshold a warning will be displayed in the user interface under the parent device.

  • Page 42: Device Settings

    NTP Server IP The 3840 ABR is configured by factory default to query several Internet time servers. If a Address timeserver IP address is not specified, the 3840 ABR will attempt to use pre-configured Internet [Textbox] timeserver settings.

  • Page 43: Parent Device Administration Fields

    Model ID Model ID of the device (e.g. 3840 ABR ). This is a default entry that cannot be edited. Serial Number Serial number of the device (e.g. 4021200062). This is a default entry that cannot be edited. IP Address IP address for the device (e.g.
  • Page 44   Download a support diagnostic file. For more detail see page 119.   Reboot and power down controls. For more detail see Download a support diagnostic file on page 119. Page 44 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 45: Https For Management Ports

    Update the SSL Certificate   Remove the SSL Certificate 7.8.4 Upload the SSL Certificate To upload an SSL certificate:  1. In the parent device Control Panel , select the Administration tab. Page 45 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 46 For Multiscreen Launch Platform systems (as shown above) select the Management or HTTP Streamer tab to apply the SSL certificate to either function. If applying the license to both features, fill out the Page 46 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 47 4.   For 4400 or 3840 ABR systems, only the Management tab is available. Fill out the fields with the license details, as explained starting in step 4.

  • Page 48: Update The Ssl Certificate

     1. On the relevant tab, delete all the text in the Domain Name , SSL Certificate , SSL Private Key , and SSL Chain Certificate boxes.  2. Click Save . Page 48 Inca 3840 ABR User Manual - Doc 10012, Version 2...

  • Page 49: Child Device User Reference

    Clicking on the child device opens the Sources tab, in which all video sources are configured. Details of the selected source transport stream are displayed on the left. Sources are configured on the right. Figure 8.1 - Child device Sources tab Page 49 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 50 VidiOS™ collects information about the stream. If a source is selected that is not available to the 3840 ABR, the Input Monitor will not have a stream analysis to display or will indicate that an error has occurred.
  • Page 51 In an IGMP version 3 network, the [Textbox] network will only deliver packets originating from the SSM IP address. Source IP addresses are entered without leading zeroes. Page 51 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 52 Figure 8.4 - Input and Output Monitor displaying detailed VidiOS™ analytics for the selected transcode processor tile Stream processing controls are grouped in tiles. A tile is created for each source being processed and supports one or more transcoded outputs. Page 52 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 53 Transcoding for Adaptive Bitrate Streaming Applications on tile or frame alignment will not be achieved. See page 56 for more details. Detailed instructions for configuring sources and outputs are provided below. Page 53 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 54 Add a probe Click to add a probe. This feature is not applicable on the 3840 platform. Enable/disable Click to enable or disabled all transcoded outputs. Note: The names of all transcoded outputs will show 'Disabled' when in the disabled state.
  • Page 55 MPEG-TS format, such as VLC. Audit Trail Access Stream Audit Trails on Click to view the audit trail. For more details, see page 28. Page 55 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 56 Figure 8.8 - Processor(s) available for transcoding, under Output Streams Transcoding for Adaptive Bitrate Streaming Applications In ABR (Adaptive Bitrate) streaming applications, the 3840 ABR with ABR licensing transcodes sources to groups of multiple frame-aligned output streams at a variety of bitrates. The groups of frame-aligned outputs can then be ingested by a packager and origin server, such as the Inca Multiscreen Package and Origin 5420 , and delivered to players using HLS (HTTP Live Streaming).
  • Page 57 This is a user-defined field for identification of the stream throughout the system. [Textbox] The name is used for source selection when configuring outputs and in logging. Default: <Blank> Page 57 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 58 Output Settings for Video Transcode The Output tab in the Add an output dialog box configures the output transport stream settings. Figure 8.10 - Configuration of a transcoded output stream Page 58 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 59 FEC settings are configured in the Maintenance menu, Administration tab, Advanced Network Options. FEC Settings on page 116 for configuration details. Default: UDP Transport Stream Page 59 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 60 The Transcode tab is where users configure video and audio transcode settings. Pre-configured transcode profiles can be used for both the video and audio settings. Transcode profiles contain predefined transcode configurations to simplify high volume stream management. The ABR Transcoder 3840 includes a library of example video profiles. See Profiles Tab on page 67...
  • Page 61 Figure 8.11 - Transcode Video Settings Field Description Transcode Profile This is a drop-down list of available transcode profiles. The 3840 ships with a library of [Listbox] preconfigured transcode profile examples. The creation and editing of transcode profiles are discussed in Add or Edit a Transcode Profile on page 67.
  • Page 62 Move to a Different Processor: To move a tile to a different processor, click on the Edit icon at the top of the tile to open the tile for editing, then select the destination processor from the Processor drop-down menu and click Save to make the change take effect. Page 62 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 63  3. Continue to the Nielsen Data Settings section on the Transcode tab. Figure 8.14 - Nielsen Decoder Settings Transcode Tab: Nielsen Data Settings The following Neilsen audio watermarking setting options are available on the Transcode tab: Page 63 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 64  5. In the Output Monitor view, an ID3 metadata row appears with the assigned PID value. Figure 8.16 - Output Monitor with Nielsen ID3 Settings Data PID Passthrough This section describes the audio transcode features and the audio signal path. Page 64 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 65 Audio descriptors are used to identify audio PIDs for transcoding or passthrough. The first audio PID in the program stream is referenced as A1. Audio descriptors use the sequence: A1, A2, A3. Page 65 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 66 (through a program change), then the secondary language will be used. If a higher priority becomes available, the highest priority audio will be utilized. Page 66 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 67 Clicking Add a transcode profile opens a selection box from which one or more predefined transcode profiles can be imported from a library of example profiles. Once imported from the library, new or existing profiles can Page 67 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 68 Figure 8.21 - Adding a new video transcode profile from the library Figure 8.22 - Editing a video transcode profile Video Transcode Profile Settings Figure 8.23 - Transcode Profile Settings Transcode profile settings are described in the table below. Page 68 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 69 H.265 offers 25% to 50% improved data compression encoding efficiency compared to AVC. Note: This option is not available for the 3840 as of firmware 1.0.54. CBR (Constant Bitrate) : In constant bitrate mode the output video will be encoded at the constant bitrate defined in the Video Bitrate field.
  • Page 70 The product of the frame dimensions and frame rate do not have to equal the Luma Samples/s, but they should not exceed it by a large margin. The default setting can be used in most cases. Default: Auto Page 70 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 71 GOP are not generated The IDR frame is closed with the last P frame and the final 2 B frames are not generated. Default: 6000ms for all profiles Page 71 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 72 Note: The aspect ratio is independent of frame size. The settings 4:3 Letterbox and 4:3 Forced Letterbox provide the option to transcode 16:9 streams to be viewed at a 4:3 ratio without picture content loss. WISI recommends leaving the aspect ratio setting at Follow AFD.
  • Page 73 The default PSI Interval is suitable in the majority of applications. Default: 150 ms Page 73 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 74 Video Only is used in applications such as PIP, or picture-in-picture, generation, in which the [Checkbox] output transport stream includes only a video PID, without audio. Default: <Disabled> Page 74 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 75 Denotes the distance between anchor frames (I-Frames and P-Frames). The gaps between anchor frames are bridged with B-Frames. Denotes the number of frames between successive I-Frames. This value corresponds exactly to the GOP Size. Page 75 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 76 Bitrate The Bitrate drop-down menu offers a selection of audio output bitrates. [Drop-down menu] Default: The default bitrate is codec dependent and follows the default audio transcode profiles. Page 76 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 77 The GOP structure should be of consistent length for each transcoded output in a set of multi-bitrate outputs. Most modern HLS players can decode the 30 – IBBPBB... GOP structure used in the Inca example profiles. Page 77 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 78 The Report tab provides a tabular overview of the video output configuration, as shown below. The view is read-only, and it is not possible to change the configuration in the Report tab. Report Figure 8.25 - Tabular view of video outputs in the Page 78 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 79 Backup button downloads a machine-readable backup device settings to the user’s computer. The file containing all child device settings; the machine-readable backup file can be restored to the 3840 ABR. The following settings are included in the backup files:  ...
  • Page 80 For more detail on restarting the parent device refer to System Power Control on page 117. Figure 8.27 - Dialog box prompting the user for a backup file Figure 8.28 - Dialog box indicating a successful configuration restore Page 80 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 81 (1000-5000 ms, Default: 1500). Note:   This setting should be used carefully and only under the direction of WISI Support.   Edits to this setting require a restart of the child device to take effect.
  • Page 82 8.6.2 V2 Output Transport Buffer Delay Settings The V2 Buffer Delay is a global setting and will affect all streams on the WISI chassis that utilize the V2 data pathway. A default buffer size of 500ms is used to remux elementary data streams into the output transport stream.
  • Page 83 8. Child Device User Reference  1. In the Advanced Transcode Settings dialog, edit the V2 Output Transport Buffer Delay (ms) field value between 500 and 1500 ms, using the value recommended by the WISI Support Team. Figure 8.32 - Edit Setttings  2.
  • Page 84 Figure 8.34 - Transcode tab, Add an Audio output  5. To edit the audio output, click the Edit icon and select the required format.  6. Click Save . Figure 8.35 - Edit audio output, click Save Page 84 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 85 8. Child Device User Reference 8.6.4 Audio Delay Compatibility Settings This feature is a global setting and will affect all streams on the WISI chassis. Transcoding sources with excessive decode delay can result in loss of associated audio. WISI Support may recommend enabling the Audio Delay Compatibility Mode, which will make the multiplexer wait for audio during excessive decode delays.
  • Page 86 8.6.5 Broadcom Legacy PVR Compatibility Settings This feature is a global setting and will affect all streams on the WISI chassis. This setting is only required if legacy Broadcom PVR equipment is being used with output streams from WISI transcoders. When enabled, it is applied to all output streams that use the V2 data pathway on the chassis and these streams will be reformatted to be compatible with legacy Broadcom PVRs.
  • Page 87  5. In the Device Status area, click the Restart icon at the right end of the child device row. The child device takes a few seconds to restart. Page 87 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 88 Note: The Watch the production stream monitor mode option is available for Intelligent Stream Redundancy on Inca's linear transcoding products. This option is not available for the 3840 ABR. For a description of this option, see Intelligent Stream Redundancy/Watch the Production Stream on page 109.
  • Page 89 PIDs to match the primary stream. 9.1.1 Configuration Service failover is configured in the output configuration tile in the child device’s IP Outputs tab. Figure 9.1 - Monitor/Failover tab. Page 89 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 90 In Watch the source monitor mode, service failover can be configured in either the Source or Output tabs of the Edit dialog box and will affect all the tile’s outputs. Page 90 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 91 Primary source monitoring is disabled for this output. production service] Watch the source: Primary source monitoring is performed on the specified PIDs. This is the only mode used for 3840 ABR service failover. Watch the transcoder output: Monitoring is performed on the specified PIDs in the transcoded output. This option applies to linear transcoded outputs and should not be used for direct outputs or ABR transcoding.
  • Page 92 Figure 9.4 - Direct Outputs – Watch the Source Figure 9.5 - Transcoded Outputs – Watch the Source Page 92 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 93 Program level monitoring is performed at the level of MPEG-2 transports and programs. The system monitors the program associated with the first PID specified in the Monitor PIDs field. For example, if the first monitored Page 93 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 94 Monitor the source transport stream for the loss of the PMT, or program map table, associated with the first specified PID. Trigger an alarm and failover, if enabled, if the PMT is not detected for the number of seconds Page 94 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 95 Failover Configuration tab . In all cases, alarms are generated when monitored parameters are exceeded. Four options are available: Figure 9.8 - Failover Modes Page 95 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 96 Specify a filter to select the desired secondary program from the selected Secondary source . If [Textbox] necessary, remap programs and PIDs as required to make the secondary output compatible with the primary source. Page 96 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 97 Note: In this example, the secondary source has fewer audio PIDs than the primary. Monitored parameters are specified using per-second units. Parameters are sampled in five second intervals. Alarm and failover decisions are made within the five-second sampling interval framework. Page 97 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 98 9. Redundancy Figure 9.9 - Examples of Primary and Secondary Sources   Figure 9.10 - Remapped Program and PID Configuration Page 98 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 99 9. Redundancy Figure 9.11 - Failover with Remapped Program and PID Page 99 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 100 Figure 9.12 - Output Alarm with Failed Primary Source – Automatic Failover Enabled Figure 9.13 - Output Alarm with Failed Primary Source – Automatic Failover Disabled Page 100 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 101 9. Redundancy Figure 9.14 - Output Alarm – Force Secondary Page 101 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 102 9.2 N+1 Chassis Redundancy N+1 Chassis Redundancy is an available chassis-level redundancy option that allows operators to protect production services with 3840 ABR transcoder products. One or more production systems are monitored by a single backup or N+1 Chassis Redundancy system.
  • Page 103 9. Redundancy 9.2.2 Add a Monitored Production System  1. Open any standard web browser and access VidiOS™, WISI’s web-based user interface for device management and monitoring. This can be done by entering the WISI transcoder management IP address into the web browser.
  • Page 104  12. In the Failover Status section for the production system, there will be a message reading Failed to authorize . Click Resolve . Figure 9.18 - Click Resolve Page 104 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 105 The download can also be confirmed in the Event log. Figure 9.20 - Standing by  14. Repeat this procedure for each WISI production system chassis to be monitored by the N+1 Chassis Redundancy system. Chassis Redundancy Label Descriptions This table describes the Chassis Redundancy area and the display options.
  • Page 106 Deactivating : the backup system is removing all configuration and licensing associated with the production system. The child device, labelled WISI TS processor by default, is stopped. Standing By : The N+1 redundant chassis is monitoring the remote product system and ready to take over if the remote system fails.
  • Page 107  1. On the backup system list, locate a the production system to be forced to failover, select the drop- down menu and click Force failover . Figure 9.22 - Select Force Failover   Page 107 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 108 9. Redundancy The Failover Status for the production system changes to “Activating….” Observe that the backup system Child Device (transcode service), labelled WISI TS Processor by default, starts up as the production system configuration is loaded. Figure 9.23 - Force Failover Activating  ...
  • Page 109 Failover that allows operators to generate a redundant stream within a redundant chassis to back up a production service. Using a separately configured chassis, the redundant stream only outputs to the network when the production service fails. ISR/Watch the Production Stream is not available for the 3840 ABR.   Page 109...
  • Page 110 The Inca Boot menu can always be used to re-configure the management interface network settings using a Appendix B: The Inca Boot Menu on page 137 serial cable. A serial cable is included with unit. See for more detail. Page 110 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 111 10. Administration Items Caution: Use care when changing management network interface settings. Incorrect or forgotten network settings can result in loss of access to the unit. The 3840 ABR will display the current management IP address on its front panel LCD.
  • Page 112 IP address and network mask is requested. Although this field is optional, WISI recommends setting a gateway, if present, to avoid connection issues with timeservers, or in the event remote access to the system is required.
  • Page 113 Active video port aggregation is indicated in the System tab of the parent device under Network Traffic Monitor . When port aggregation is active, is displayed to the left of the secondary ports, as shown in the following image. Page 113 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 114 10. Administration Items Figure 10.3 - Network traffic monitor with port aggregation enabled   Note: Changes to the video port aggregation mode come into effect after the next chassis reboot. Page 114 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 115 Traffic will be shared evenly between the primary and secondary ports, effectively creating a two-gigabit interface. This mode requires that the corresponding switch ports also be configured for link aggregation using LACP. Default: Disabled   Page 115 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 116 10. Administration Items In the 3840, the rear GigE port pairings are, from left to right: Primary Secondary         The rear 4 port GigE pairings are:   Figure 10.5 - Rear 4 GigE Port Numbering    ...
  • Page 117 .IP (Inca Package) filename extension. Note that the VidiOS™ Package manager will only accept packages certified by WISI. Successfully uploaded packages will be listed under the Available packages heading, as shown in the figure below.
  • Page 118 10. Administration Items  1. WISI recommends backing up system settings before installing firmware upgrades. Backing up video Export, Backup or Restore Video Settings on processing settings is discussed in page 79. A non- Links Tab on restorable reference backup of all system settings is also available in the page 1.
  • Page 119 User installed licenses 10.2.1 Video Transcode Licenses Each Inca 3840 ABR chassis has twelve available video transcode processors. Unused transcode processors can be licensed, as required. See User Installable Licenses , below. The following table outlines the transcode license options per processor:...
  • Page 120 SD Sources Sources to profiles Services 2x SD sources to 5x ABR - 2x SD service per processor; up to 24x SD services per 3840 profiles * - Output restricted to SD formats only - Max 5x bitrate profiles per service 4x SD sources to 2x ABR - 4x SD service per processor;...
  • Page 121 Audio transcode licenses are installed in the chassis and remain with the chassis, even if a module is removed. All audio transcode licenses in the chassis form a pool of available audio transcode licenses that are used as audio transcodes are configured in the system. Page 121 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 122 10. Administration Items 10.2.3 Redundancy Licenses The system must contain enough licenses for the configured number of redundancy options. Redundancy License Capability WISI provides licenses for N+1 chassis redundancy and service failover, as described in the following table. License Function 44XX-N1...
  • Page 123 The Installation Status section that appears will be updated accordingly once the license has been installed. Figure 10.12 - Installation status  6. Once the license is installed, reboot the unit to apply the new license. Page 123 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 124 After the address is entered, VLC should immediately start buffering and then display the video at its default resolution, as shown in the figure below. Figure 11.1 - VLC confirming video output Page 124 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 125 For more detail on management network interfaces, see Management Network Interface Configuration on page 110.   If the host could be reached, you will receive results similar to the one shown below: Page 125 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 126 192.168.95.46 took too long to respond.'. Check your network interface configuration, connection and firewall settings.   If the host could be reached, you should receive results similar to the one shown below: Page 126 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 127 Figure 11.3 - Traceroute result The first two lines above describes what the command is doing. It lists the target host (e.g. wisi.tv), IP address (e.g. 35.197.117.213), the maximum number of hops that will be used in the traceroute (e.g. 30) and the size of the byte packets (e.g.
  • Page 128 4:3)   Changing the output codec resolves errors. For example, there is a limit to the maximum MPEG-2 outputs that can be on a processor. Page 128 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 129 Examples of source filters are shown below: Figure 11.4 - Source filter fields - Add an Output dialog box; Add a probe dialog box and the Edit an Output dialog box. Page 129 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 130 Figure 11.5 - Output filter fields - Add an Output dialog box; Add a probe dialog box and the Edit an Output dialog box. Examples of audio transcode settings are shown below: Figure 11.6 - Audio transcode settings - Add an Output dialog box and the Edit an Output dialog box. Page 130 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 131 Output filters take effect after internal processing before being output to the network. Expression selectors and operators can be used:   Selectors specify PIDs and programs in the source.   Operators modify the selectors. Page 131 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 132 (non-video/audio PID) stream of program x P2.O6 The 6th Other stream of program 2 Px.M The PMT associated with program x P1.M PMT associated with program 1 Page 132 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 133 The filter ?lang= updates the ISO language ?lang=eng Assigns the value 'eng' to the ISO audio descriptor descriptor to the user entered value of the audio elementary stream selected Page 133 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 134  7. Filter language is case sensitive. For example, when using a three letter ISO code in a filter expression it should be entered exactly as it appears in descriptor in the source. Page 134 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 135 Three-letter ISO language Add English audio, identified by three-letter ISO language code 'eng', to code output. Add Spanish audio, identified by three-letter ISO language code 'spa', to output. Page 135 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 136 <Ax> selector will refer to different audio elementary streams. For this reason, use the selectors <x> or <xyz> when creating an expression for priority audio such as sel|sel or when selecting the language for audio output.   Page 136 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 137 The 3840 ABR was shipped with an RJ-45 to DB-9 serial cable included for serial console access. The RJ-45 connector plugs into the RJ-45 port labeled SERIAL on the front of the unit (the RJ-45 port without LED indicators).
  • Page 138 Set the Web Administration Password on   page 141. Configure IPMI Access on   page 141. Note: Intelligent Platform Management Interface (IPMI) is not available in the 3840 ABR.   Reset the Configuration to Factory Defaults on page 141.   Save the Settings and Exit on page 142.
  • Page 139 VPN access is required. The DNS Server is used to resolve domain names and can be helpful in cases where remote SSH access is provided to WISI via an SSH port forward.
  • Page 140 Although this field is optional, WISI recommends configuring a gateway, if present in the network, to avoid connection issues with timeservers, in the event VPN access is required, or if WISI support requests SSH access to the unit through a port forward. DNS Server...
  • Page 141 Intelligent Platform Management Interface (IPMI) is not available in the 3840 ABR. Reset the Configuration to Factory Defaults The 3840 ABR can be reset to factory default settings as noted below:  1. Select Reset configuration to factory defaults in the Boot menu.
  • Page 142 Selecting Exit without changing the settings will exit the Boot menu. The device will resume the boot process without the changes taking effect and any changes made during the session will be discarded. Page 142 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 143 This Class A digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada. Cet appareil numérique de la classe A est conforme à la norme NMB-003.   Page 143 Inca 3840 ABR User Manual - Doc 10012, Version 2...
  • Page 144 Appendix C: Government Standards Compliance Dolby Compliance Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. Page 144 Inca 3840 ABR User Manual - Doc 10012, Version 2...

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