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The remote
• When using the remote control, point it at the front of the product.
control does
• Use the remote control within a 7-m radius of the product.
not work
• Replace the batteries with new ones as needed.
properly
The Auto
• Check connection to external devices (ex. set-top box, portable device,
Power function
Bluetooth device).
does not work
LG Sound Sync
• Check whether your TV supports LG Sound Sync.
does not work
• Check if the TV is properly connected to the product via an optical cable.
- Press the Settings button on the TV remote control to check if the function
The product
• Check the following and change the settings accordingly.
volume is low
- Run the LG Soundbar app, tap the Settings
- When the product is connected to a TV, press the Settings button on the
- If the product is connected to a playback device such as a DVD player or
- If the product's Night Time mode is on, turn it off by pressing the Settings
The product
• The product may not support the file format of the USB storage device. Format
fails to
the USB storage device and reconnect it. When formatting, refer to the USB
recognise a
storage device formats supported by the product and select an appropriate file
USB storage
format. ([ See "Connecting to a USB Storage Device" on page 45.)
device
A Bluetooth
• Press the Settings button on the Bluetooth device and check whether the
device cannot
Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on, then
be paired
try again.
• Remove any obstacles between the product and the Bluetooth device.
• Bluetooth pairing (connection) may not work properly depending on the
Bluetooth device type or the surrounding environment.
is turned on in [LG Sound Sync].
and change the [DRC] function to [Off] on the [Sound Settings] menu.
TV remote control, select the [Speaker] menu, and change the [Digital Sound
Output] setting from [PCM] to [AUTO] or [BITSTREAM].
Blu-ray disc player, go to the connected device's Settings menu. Change the
[Digital Sound Output] setting from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM]. Set the [DRC] of the connected device to [OFF].
button and Left/Right and then Up/Down.
button on the first screen,
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