LG GTBV36PZGKD Owner's Manual page 37

Symptoms
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
Customer Care and Service
Contact an LG Electronics customer information centre.
• To find information on LG authorized service centre, visit our website at www.lg.com.
• Only qualified service personnel from LG authorized service centre should disassemble, repair, or
modify the appliance.
• The minimum warranty period of this refrigerating appliance is 24 months.
• Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are
available for 10 years).
• To purchase spare parts, contact an LG Electronics customer information centre or our website at
www.lg.com.
NOTE
• Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Efficiency classes by
Regulation EU 2019/2016.
• For more information about the energy efficiency of the appliance, visit https://eprel.ec.europa.eu and
search using the model name (valid from 1st March 2021).
• Scan the QR code on the energy label supplied with the appliance, which provides a web link to the
information related to the performance of the appliance in the EU EPREL database. Keep the energy
label for reference and all other documents supplied with the appliance (valid from 1st March 2021).
• The model name can be found on the rating label of the appliance.
• This product contains a light source of energy efficiency class G.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
TROUBLESHOOTING
Possible Cause & Solution
37