Using Audible Diagnosis to
Diagnose Issues
*1 This control panel is only available on some
models.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
Control Panel 1: On the Freezer Door
1
Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Press and hold the Fridge button for three
seconds or longer.
3
Open both fridge and freezer door, and then
hold the phone on the upper right speaker
hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
Control Panel 2: Inside the Fridge
1
Open the fridge door.
2
Close and open the fridge door 5 times within
8 seconds.
NOTE
• If you do not close and open the door 5 times
within 8 seconds, the time will be reset. Then you
have to close and open the door 5 times again.
3
*1
4
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
*1
SMART FUNCTIONS
If the buzzer sounds 4 times, open the freezer
door and hold the phone near the speaker
hole.
After the data transfer is complete, the
diagnosis will be displayed in the application.
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