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Espresso Machine
www.russelltaylors.co.uk
USER MANUAL
EM-20

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Questions and answers

Mike
May 21, 2025

Hi, I have a problem, it seems no water is running through the coffee machine

1 comments:
Mr. Anderson
May 24, 2025

If no water is running through the Russell Taylors EM-20 coffee machine, possible issues include:

1. The water tank is not inserted properly — insert it correctly.
2. The water tank is empty — fill the water tank.
3. During first-time use, water may not flow — turn the steam knob fully counter-clockwise to open the valve, press the single shot button, wait for water to come out of the steam wand, then stop the flow and close the valve.
4. The filter may be clogged — clean the filter.
5. There may be powder around the seal ring — clean the area and use appropriate coffee powder.

If the problem persists, contact authorized service.

This answer is automatically generated

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Summary of Contents for Russell Taylors EM-20

  • Page 1 Espresso Machine www.russelltaylors.co.uk USER MANUAL EM-20...
  • Page 2: Important Safeguards

    IMPORTANT SAFEGUARDS Before using machine always carefully read and comply with all these instructions. We will not accept any responsibility for the consequences of improper use. Warning: potential injury may result from misuse of the appliance The heating element surface is subject to residual heat after use.
  • Page 3: Clean And Maintenance

    earthed. Do not place the coffee maker on hot surface or beside fire. Remove plug from wall outlet before cleaning and when not in use. Allow appliance to cool down completely before taking off, attaching components or before cleaning. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner.
  • Page 4 2. Use a clean damp cloth to clean the stainless steel surface. Note: Do not use abrasive sponges and alcohol or solvents. Do not immerse the machine into water. 2. Clean the outlet and the seal sing under the group head with a soft brush;...
  • Page 5 HOUSEHOLD USE ONLY Accessories: 1.Coffee spoon 2.Single-cup coffee filter 3. Double-cup coffee filter 4.Filter holder 5.Drip tray cover 6.Buoy 7.Drip tray 8.Display screen 9.Single-cup coffee switch 10.Double-cup coffee switch 11.Power switch 12.Steam switch 13.Water tank cover 14.Water tank 15.Steam knob 16.Main body 17.Steam pipe handle 18.Steam pipe and nozzle...
  • Page 6 Warning: The machine must use a grinding Coffee powder and just make coffee, coffee drink(ex: Cappuccino, Latte and so on), heating milk, and other irregular use may cause danger. Operation guide Steam knob “ ”Power button, press the power button once to start ⚫...
  • Page 7 process. (During the extraction process, “ "will flash, and the buzzer beeps when the extraction is over, and the indicator light will be turned on permanently.) “ ”Double cup of coffee function button. Press it to start ⚫ extracting coffee after preheating, Automatically it will extract the coffee until the machine stops or press the button again to stop the extraction process.
  • Page 8 Note: When the power is turned on, the steam preheating indicator keeps flashing quickly (E-1 on the screen), this means that the steam knob is not closed, and you can turn the steam knob to the closed position . Function display and description Celsius Fahrenhei time unit...
  • Page 9 the status is displayed in Celsius or Fahrenheit; 4.“ ”:The coffee machine enters the working state, starts to extract coffee or produce steam. 5.“ ”The steam knob is turned on: When the power is turned on, the steam preheating indicator keeps flashing quickly (E-1 on the screen), this means that the steam knob is not closed, and you can turn the steam knob to the closed position .
  • Page 10 A. BEFORE THE FIRST USE(Important) 1. Move the coffee maker from the package, and check the accessories according to the list. Remove the red silicone from the water tank before using the coffee maker. Clean all detachable parts. 4. Fill the water tank with water and put it back on the machine, and close the water tank cover.
  • Page 11 counterclockwise to the maximum position, and the electromagnetic pump works until continuous hot water comes out from the steam pipe and lasts for 5 seconds (this process takes 1-2 minutes) to clean the steam pipe, and then turn off the steam switch. 8.
  • Page 12 5. Rotate the high-pressure funnel assembly counterclockwise from position " " to position " " (must be tightened) ; 6. Put cup(s) under coffee outlet; 7. Press the double cup of coffee button, the machine starts to extract coffee, automatic extraction until the machine stops (buzzer prompt). The coffee machine stops automatically (the light changes from blinking to steady on).
  • Page 13 C. MAKE CAPPUCCINO 1. Prepare espresso first with a large enough cup according to part “B; 2. Take a special steel cup, pour in cold full fat pure milk 1/3 cup; (Can't be hot); Note: When selecting a cup size, it is recommended that the diameter of the cup be no less than 70±5mm.
  • Page 14 INDICATOR TIPS Double Power Single-cup -cup Steam Display Indicato Coffee Coffee Indicat Cause Solution screen Indicator Indicat The Red Green Green The Green indicato indicat indicat Full Connect indicator r blinks display power blinks for 1s for 1s blinks blinks plug for 1s for 1s...
  • Page 15 heating finished Breathi Lights Lights Lights timekee Making ng light ping steam Lights Lights Lights Lights Steam 130℃ finished Please contact Tempera with ture authoriz sensor Lights Lights Lights Lights short service circuit or facility open circuit repairin Wait tempera After ture making...
  • Page 16: Troulbe Shooting

    Standby Press Lights Lights Lights Lights for more display than 30 Power minutes button TROULBE SHOOTING Problem Cause/Result Solution Fill the tank with water and turn on the steam knob Water tank is empty until hot water comes out continuously from the steam pipe.
  • Page 17 above operation authorized service problems still exist coffee powder is too Coffee With thicker coffee powder fine, and clogged filter comes out too slow or Filter holes are blocked Brush / clean the filter no coffee Water tank is not Insert the water tank in comes out inserted...