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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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242E3L

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Summary of Contents for Philips 242E3L

  • Page 1 242E3L www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....18 5. Power Management ......19 6. Regulatory Information ......20 7. Customer care and warranty ...23 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........23 7.2 Customer Care & Warranty ....25 8. Troubleshooting & FAQs ....28 8.1 Troubleshooting ...........28...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Humidity: 20-80% RH 1.2 Notational Descriptions Important information for Burn-in/Ghost The following subsections describe notational image conventions used in this document. • Always activate a moving screen saver Notes, Cautions and Warnings program when you leave your monitor unattended.
  • Page 5: Disposal Of Product And Packing

    Waste Electrical and Electronic Equipment- recycled and reused. WEEE To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling. This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical...
  • Page 6: Setting Up The Monitor

    2.1 Installation 2. Attach the base column with the monitor Package contents until it clicks into position. Register your product and get support at 242E3L www.philips.com/welcome Quick Start 3. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.
  • Page 7: Operating The Monitor

    AC power input VGA input DVI-D input (available for selected models) Kensington anti-theft lock Connect to PC Model 242E3L: 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable.
  • Page 8 What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Input Philips LCD monitors. It allows an end user to (available for selective models) adjust screen performance or select functions of the monitors directly through an on-screen...
  • Page 9: Remove Base Stand And Base

    2. Setting up the monitor Resolution notification 2.3 Remove Base Stand and Base This monitor is designed for optimal Remove the Base Stand performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered Before you start disassembling the monitor on at a different resolution, an alert is displayed base, please follow the instructions below to on screen: Use 1920 ×...
  • Page 10 2. Setting up the monitor Remove the base Note 1. You may use a flathead screwdriver to stick This monitor accepts a 100mm x 100mm into two release hols on the hinge cover, VESA-Compliant mounting interface. and gently pry the hinge cover to have it removed.
  • Page 11: Image Optimization

    3. Image Optimization Icon based software is ready to enhance your 3. Image Optimization experience with Philips monitors! Installation 3.1 SmartContrast • Follow the instruction and complete the installation. What is it? • You can launch after installation is A unique technology that dynamically analyzes completed.
  • Page 12 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 13 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, and Color Calibration. • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration:...
  • Page 14 3. Image Optimization 1. "Show Me" starts color calibration tutorial. Options>Preferences - Will only be active when selecting Preferences from the drop- 2. Start - starts the 6-step color calibration down Options menu. On a non-supported sequence. display capable of DDC/CI, only the Help and 3.
  • Page 15 3. Image Optimization at startup will not load when this box is Options>Audio - Will only be active when unchecked (Disabled). selecting Audio from the drop-down Options menu. • Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. On a non-supported display capable of DDC/ Options>Input - Will only be active when CI, only the Help and Options tabs are available.
  • Page 16 3. Image Optimization Help>Version - Will only be active when Task Tray Menu Enabled selecting Version from the drop- down Help The task tray menu can be displayed by right- menu. On a non-supported display capable of clicking on the SmartControl Lite icon from the DDC/CI, only the Help and Options tabs are task tray.
  • Page 17 3. Image Optimization Task Tray Menu Disabled When the Task Tray is disabled in the preference folder, only the EXIT selection is available. To completely remove SmartControl Lite from the task tray, disable Run at Startup in Options>Preferences.
  • Page 18: Technical Specifications

    Connectivity Signal Input DVI (digital), VGA (Analog) Input Signal Separate Sync, Sync on Green Convenience User Convenience 242E3L: English, French, German, Spanish, Italian, Russian, OSD Languages Simplified Chinese, Portuguese, Turkish Other Convenience Kensington Lock Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux...
  • Page 19 Finish Glossy/Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...
  • Page 20: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V.
  • Page 21: Power Management

    'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: 242E3L: Power Management Definition VESA Video H-sync V-sync Power Used LED Color Mode 21.1W (typ.)
  • Page 22: Regulatory Information

    (EMAS in order to make Philips monitors safe to use or ISO 14001). throughout its life cycle. • Very low energy consumption both in on- and standby mode minimize climate impact.
  • Page 23 6. Regulatory Infomation CE Declaration of Conformity Energy Star Declaration This product is in conformity with the following (www.energystar.gov) standards ® As an ENERGY STAR Partner, we have determined that this product • EN60950-1:2006 (Safety requirement of ® meets the ENERGY STAR Information Technology Equipment).
  • Page 24 6. Regulatory Infomation 环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变, 电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、 财产造成严重损害的期 限. 《废弃电器电子产品回收处理管理条例》提示性 说明 为了更好地关爱及保护地球,当用户不再需要此 产品或产品寿命终止时,请遵守国家废弃电器电 子产品回收处理相关法律法规,将其交给当地具 有国家认可的回收处理资质的厂商进行回收处 理。...
  • Page 25: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 26 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 27: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 28 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV”...
  • Page 29 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan Philips Consumer Service (9221) 2737411-16 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) PCCW Taiwan Teleservices FETEC.CO 0800-231-099 Taiwan Thailand Axis Computer System Co., Ltd. (662) 934-5498...
  • Page 30: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...
  • Page 31: General Faqs

    • Eliminate the vertical bars using the Phase/ For further assistance, refer to the Consumer Clock of Setup in OSD Main Controls. It is Information Centers list and contact Philips valid only in VGA mode. customer service representative. Image appears blurred, indistinct or too dark 8.2 General FAQs...
  • Page 32 PC, workstation or Mac? blunt objects. When handling the monitor, Ans.: Yes. All Philips LCD monitors are fully make sure that there is no pressure or compatible with standard PCs, Macs force applied to the panel surface side.
  • Page 33 8. Troubleshooting & FAQs imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
  • Page 35 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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