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Fault
"E:30 / -10" and/or
flashes.
lights up.
lights up.
flashes.
"E:30/-20"
Cause and troubleshooting
Ensure that the water inlet hose is not kinked or
▶
jammed.
Water level measurement system is defective.
Note: With the error message, the appliance starts a
draining process.
First wait approx. 5 minutes until the drain process
1.
ends.
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 48
The automatic voltage control system detects an un-
authorised voltage drop.
No remedial action possible.
▶
Note: If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 24
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Drum cleaning is required.
→ "Cleaning the drum", Page 33
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Troubleshooting en
39
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