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Troubleshooting
Symptom
No power.
• The power cord is disconnected.
• No disc is inserted.
The power is on, but
the DVD player does
not work.
No picture.
• The TV is not set to receive DVD
• The video cable is not connected
• The connected TV power is turned off.
No sound.
• The equipment connected with the
• The audio cables are not connected
• The power of the equipment connected
• The AUDIO options are set to the
The playback picture is
• The disc is dirty.
poor.
• No disc is inserted.
The DVD player does
not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The rating level is set.
The remote control
• The remote control is not pointed at
does not work properly.
• The remote control is too far from the
• There is an obstacle in the IR path between
• The batteries in the remote control are
Possible Cause
signal output.
securely.
audio cable is not set to receive DVD
signal output.
securely.
with the audio cable is turned off.
wrong position.
the remote sensor on the DVD player.
DVD player.
the remote control and the DVD player.
exhausted.
Correction
• Plug the power cord into the wall
power outlet securely.
• Insert a disc. (Check that the DVD or
audio CD indicator in the display
window is lit.)
• Select the appropriate video input
mode on the TV.
• Connect the video cable securely.
• Turn on the TV.
• Select the correct input mode on the
audio receiver so you can listen to the
sound from the DVD player.
• Connect the audio cable securely.
• Turn on the equipment connected with
the audio cable.
• Set the Digital Audio Output to the
correct position, then turn on the DVD
player again by pressing POWER.
• Clean the disc.
• Insert a disc. (Check that the DVD or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the disc
type, color system, and regional code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Cancel the rating function or change
the rating level.
• Point the remote control at the remote
sensor on the DVD player.
• Operate the remote control closer to
the DVD player.
• Remove the obstacle.
• Replace the batteries with new ones.
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