Segway Ninebot S - Electric Balancing Vehicle Manual

Product and Accessories

Accessories in the Box

Carefully check whether all the items are present inside the packaging. If anything is missing or damaged, contact service.mi@ninebot.com.

Function Overview

Power Button
Turn on/off the Ninebot S. The Ninebot S will automatically power off if it has not been used for more than 10 minutes, or laid down for over 30 seconds.
Lock Indicator
Enable Lock Mode via Segway-Ninebot App (hereinafter referred to as App). The Ninebot S will vibrate and sound an alarm if anyone moves it, so does the APP if it is running and within the Bluetooth signal range of Ninebot S.
Bluetooth Indicator
The icon flashes to indicate that the Bluetooth of the Ninebot S is enabled but not connected to your mobile device. The icon is steady on to indicate that the App has connected to the Ninebot S.
Speed Limit Mode
Ninebot S will be limited to a relatively low speed once the icon is illuminated. When approaching the speed limit value, the foot mat will gradually tilt backwards, making it very difficult to accelerate. The default Speed Limit Mode is 7 km/h. This can be disabled and adjusted later through the app.
Power Level
Each bar represents 20% of power level. It is running out of the power if the icon flashes. Please recharge it shortly. You can view the remaining power and estimated remaining mileage of range by using the App. Ninebot S will gradually reduce the max speed limit as the power level gradually decreases to ensure your safety. It keeps beeping when the power level is extremely low.

Assembling

1. Insert the knee control bar into the steering socket at the back of the mainframe.
   
2. Align and tighten the two screws by hex wrench.
   
3. Snap the lid securely with hearing the sound of "click".
   

Once installation is complete, stand the vehicle body up and perform a power ON/OFF check:
Press the power button to light up the display panel. Your Ninebot S beeps, indicating it's powered on successfully. Press the power button again and then the dashboard turns off, indicating your Ninebot S powered off successfully. The factory setting of the Ninebot S is pre-set as unactivated. When it's power on, the Ninebot S will continue to beep if there is someone standing on the foot mat, and both speed and sensitivity will be very limited. An unactivated Ninebot S cannot be used immediately. Install the App on your mobile device and activate it following the instructions in the App.

Charging

• Do not puncture or open the enclosure, avoid contact to the battery terminals with any metal objects. Which may cause electric shocks, lead to death or loss of warranty.
• Do not charge the battery if the ambient temperature is below 32°F (0°C) or above 104°F (40°C) to extend the life of the battery and the charger.

First Ride

There are safety risks for your first ride. You should only use it with the training.
Download and install the App on your mobile device with an Android^TM or iOS system. You must read the Safety Instructions and only use the Ninebot S after new rider training has been completed.
Search for Segway-Ninebot in the App Store or scan the QR code to download the App.

To pair Ninebot S with your phone

1. Download and install the App. Register and then login.
   
2. Power on. The Bluetooth icon on the dashboard keeps flashing indicating that the Ninebot S waits for connection.
   
3. In App, click Vehicle > Scan for Vehicle > select your Ninebot S, you will hear "beep" if succeed, the Bluetooth icon on the dashboard will be ON.
   
   Once successfully connected, operate strictly according to the instructions in the App.
4. If the vehicle emits intermittent beeping during use, connect to the App and check the reason.

Learning to Ride

Always wear a helmet and knee pads in case of falls and injuries when you learn to ride the vehicle.

After activating the Ninebot S, the app will prompt you to go to a new rider tutorial. The tutorial will guide you through how to ride step by step and you can refer to the illustrations to learn each step.
For your safety, before you have completed the new rider tutorial, the Ninebot S will be limited to less than 7km/h, and turning will be comparatively slow.
Once you have completed the new rider tutorial, the Ninebot S will be limited to less than 10km/h until you have driven 1 km. The speed restriction can be disabled in the App.

1. Go to a large open area and ask a friend to assist you on your first ride. Always step on/off from the back of the Ninebot S.
   
2. Lightly place one foot on the foot mat. Do not press the knee control bar with your leg or knee which could make the vehicle accidentally turn.
   
3. Stand stably and slowly shift your bodyweight onto the foot mat. The vehicle will beep twice.
   
4. Stand with your weight evenly distributed on both feet and relax, looking straight ahead and avoid violently rocking backwards and forwards.
   
5. Slowly move your body's center of gravity forwards and backwards to control your movement.
   
6. Slowly lean against the knee control pads left and right to make a turn.
   

Safety Risks & Precautions

Avoid contacting obstacles with the wheels which could burst the tire and lead you to lose control of the vehicle.

When you encounter a deceleration zone/the threshold of an elevator/potholes, do not ride at zero speed or at high speed as this can lead to the tire slipping or jamming. Maintain a moderate speed (3-10 km/h) on bumpy roads, and bending your knees a little can help keep you stable on the type of roads mentioned above.

Use caution to avoid bumping your head against high obstacles such as door frames/stairs

Do not ride on slopes with an incline greater than 15 degrees. The Ninebot S may fall over due to lack of traction.

Do not ride in standing water that is higher than 2 cm.

Dangerous Behavior to be Avoided

"Riding at an excessive speed and suddenly accelerating are both extremely dangerous. Most accidents involving falls and injuries through loss of balance are caused by excessive speed or suddenly accelerating. Decelerate immediately when the vehicle tilts backwards or sounds an alarm."

Do not ride the Ninebot S in traffic lanes or residential areas where vehicles and pedestrians are both allowed.

Do not ride at an excessive speed. When riding at an excessive speed, the vehicle will tilt backwards and sound an alarm^[1]. Decelerate immediately otherwise the vehicle may lose balance and fall due to lack of power.

Do not suddenly accelerate or brake. Sudden acceleration or deceleration^[2] can result in the vehicle losing balance and falling due to lack of traction or lack of power.

Do not ride on the Ninebot S with anyone else, including children.

Do not attempt to ride the Ninebot S up or down steps.

Minors of under 1.3 m in height and under 40 kg in weight may not ride the vehicle^[3]

1. The balancing vehicle controls acceleration and deceleration by center of gravity. The vehicle tilting backwards is a uniquely effective way of reducing speed. When the vehicle tilts backwards, calmly but immediately reduce speed.
2. Sudden acceleration and deceleration occurs when the body is inclined at more than 5° or the acceleration exceeds 4 kmph/s.
3. A rider less than 1.3 m in height may not be able to operate the steering bar normally. A rider with a weight of less than 40 kg may not be able to trigger the vehicle standing mode and thus risk falling.

Lifting and Power-assist Mode

Lifting

Life the Ninebot S from the ground when it is powered on. The Ninebot S will automatically cut off power output, ensuring your safety. The power will be automatically restored once it is placed back onto the ground. Do not lift the Ninebot S by the fenders or the main body. Otherwise, the Ninebot S will not detect that it has been lifted, keeping the tires running freely. You will risk serious injury through clothing or fingers becoming trapped between the tire and the fenders. As shown below.

Power-assist Mode

When it is powered on but no one is riding, the Ninebot S will automatically enter power assisted mode. This mode assists you in easily pushing the Ninebot S across smooth surfaces. When you encounter any steps, lift the Ninebot S up instead of pushing it. As shown below.

General Care and Maintenance

Cleaning and storing your Ninebot S
Wipe the surface of Ninebot S body with a soft cloth dipped in a little water when dirty. For stubborn stains, use a toothbrush and toothpaste and then use a damp cloth. Scratches on plastic parts can be polished with sandpaper or another abrasive.
Note: do not use alcohol, gasoline, kerosene or other corrosive/volatile chemical solvents for cleaning as these substances will seriously damage the appearance and internal structure of the vehicle. Do not use a pressurized water gun jet. Ensure that the Ninebot S is powered off, the charge cable is unplugged and the plastic cover on the charging port is tightly sealed, otherwise you may expose yourself to electric shock or damage the vehicle through water entering the internal workings.
When not in use, store the Ninebot S in a cool, dry place. Avoid storing it outdoors for extended periods of time. Exposure to excessive sunlight and outdoor temperature extremes (hot and cold) can hasten aging in the appearance and tire of the Ninebot S and reduce the operating life of both the Ninebot S and its battery pack.

Battery maintenance for the Ninebot S
Do not leave the vehicle in the rain or ride it for extended periods of time in the rain. The Ninebot S has an IP rating of IP54 but cannot withstand complete submersion in water. Avoid completely immersing the Ninebot S in water. Submersion in fluid will completely destroy the functionality of the Ninebot S. If water enters the lithium battery there is a risk of fire. If this is the case, stop using immediately and contact the official after-sales service department. The user bears all responsibility for damages and all forms of loss caused by water entering the product.
Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g. Do not store the Ninebot S or its battery pack in a car exposed to summer sun). Do not throw the battery pack into a fire and do not charge the battery anywhere lower than 0°C or higher than 40°C otherwise the battery may not work properly or may overheat, and may even catch fire. For other maintenance precautions regarding the battery, refer to the battery pack plate under the vehicle body.
Avoid completely draining the battery. Using when charged will considerably extend the operating life of the battery.
Additionally, the battery pack has a long battery life and good performance when used at ambient temperature. If the outside temperature is lower than 0°C, battery life and performance will be reduced.
Typically, at temperature of -10°C the mileage of range will be half or even lower than that at room temperature. Once the temperature has risen, the battery capacity for supporting the mileage of range will be restored. Refer to the remaining mileage in the App.
Note: A fully charged Ninebot S can be on standby for approximately 120 - 180 days before requiring charging. A Ninebot S that has not been fully charged will need charging after 30 - 60 days on standby. If not recharging shortly, there is a strong possibility that the battery will be over discharged and damaged. This damage is irreparable. A smart chip in the battery records the charge/discharge level of the battery. Damage caused by not charging for a long period of time makes charging impossible and will not be covered by the Warranty.
(
Non-specialized personnel should not attempt to disassemble the battery pack due to the risk of electric shock or short circuit causing a serious accident.)

Recommended tire pressure
Recommended tire pressure: 45-50 Psi (or 310-345 kPa)
Low tire pressure will seriously affect the mileage the Ninebot S can do before needing to be recharged. Always check the tire pressure before setting off and if the tire pressure is too low, pump up the tire before you ride.

Specifications

Category	Item	N3M240 Parameters
Dimensions	Length × width (mm)	260×548
	Height[1] (mm)	595
Weight	Payload (kg)	40 ~ 85
	Net weight (kg)	Approx. 12.8
Rider Requirements	Ages (years)	16 ~ 50
	Height (cm)	130 ~ 200
Vehicle	Maximum speed (km/h)	Approx. 16
	Typical mileage of range[2]	Approx. 22
	Maximum slope	Approx. 15°
	Beginner mode	Will be automatically disabled after you have traveled 1 km. You can re-enter beginner mode at any time through the App
	Suitable terrain	Hard roads, flat concrete roads, slopes of less than 15 degrees, steps not higher than 1 cm, and dips no more than 3 cm wide
	Operating temperature	-10℃ ~ +40℃
	Storage temperature	-20℃ ~ +45℃
	Permitted charging temperature	0℃~40℃
	IP rating	IP54
Battery Pack	Rated voltage (V)	54.8
	Maximum charging voltage (V)	63
	Rated capacity (Wh)	236
	Smart BMS	Overvoltage/ Under voltage/Short Circuit/Overheating Protection, Auto-Sleep/Wake-up, detailed information of battery can be checked with App.
	Maximum continuous discharge power[3] (W)	1000
Motor	Rated power (W)	350×2
	Maximum power (W)	700×2
Charger	Input voltage (V)	100-240
	Output voltage (V )	Approx. 63
	Rated power (W)	120
	Charging time (h)	Approx. 3
App connection	Compatible with	Android 4.3; iOS 8.0 or later
	Wireless Connectivity	Bluetooth 4.2

1. Vehicle height: The distance from the ground to the highest point of the vehicle body.
2. Typical mileage of range: The estimated miles in total when riding on a flat road fully charged, with a load of 70 kg at an average speed of 15 km/h at an ambient temperature of 25°C.
3. Maximum continuous discharge power: With the typical value when fully charged at 25°C, the maximum continuous output power will reduce as the power level and temperature decrease. Typically, when the power level decreases 10%, the maximum output power will decrease to 80%, and when the temperature is 0°C, the maximum output power will decrease to 70%."

Note: The data and parameters will vary according to model. Data and specifications are subject to change without notice.

Riding Safety

Please step on/off from the Back! Or you will risk crash/fall due to wrong steering direction!

1. The Ninebot S is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot (means Ninebot (Beijing) Tech Co., Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any injuries or damage caused by a rider's inexperience or failure to follow the instructions in this document.
2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the Ninebot S you risk injury or death from loss of control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles, faster speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.
3. Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.
5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations if situation is different.
6. In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
7. Do not allow anyone to ride your Ninebot S on his/her own unless they have carefully read this manual, watched the safety video, and followed the New Rider Tutorial on the Segway-Ninebot App. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the Ninebot S. Make sure each new rider wears a helmet and other protective gear.
8. Before each ride check for loose fasteners, damaged components, and low tire pressure. If the Ninebot S makes abnormal sounds or signals an alarm, immediately stop riding. Diagnose your Ninebot S via the Segway-Ninebot App and call your dealer/distributor for service.
9. Be alert! Scan both far ahead and in front of your Ninebot S — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce risk of injury, you must read and follow all "CAUTION" and "WARNING" notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends riders be 16+ years old. Always follow these safety instructions:
    1. People who should not ride the Ninebot S include:
       1. Anyone under the influence of alcohol or drugs.
       2. Anyone who suffers from disease that puts them at risk if they engage in strenuous physical activity. iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
       3. Anyone whose height or weight is outside the stated limits (see Specifications).
       4. Pregnant women.
    2. Riders under the age of 16 years old should ride under adult supervision.
    3. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
    4. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
    5. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
    6. Do not accelerate or decelerate suddenly. Do not accelerate when the Ninebot S tilts back or sounds an alarm. Do not attempt to override the speed limiter.
11. Do not attempt to charge your Ninebot S if it, the charger, or the power outlet is wet.
12. As with any electronic device, use a surge protector when charging to help protect your Ninebot S from damage due to power surges and voltage spikes. Only use the Ninebot supplied charger. Do not use a charger from any other product.
13. Use only Ninebot or Ninebot approved parts and accessories. Do not modify your Ninebot S. Modifications to your Ninebot S could interfere with the operation of the Ninebot S, could result in serious injury and/or damage, and could void the Limited Warranty.
14. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your Ninebot S.