Alea Technologies IntelliGaze IG-30NT Installation & Service Manual

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IntelliGaze™
Installation & Service Manual
DocVersion: 4.0
© alea technologies gmbh, 2024

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Summary of Contents for Alea Technologies IntelliGaze IG-30NT

  • Page 1 IntelliGaze™ Installation & Service Manual DocVersion: 4.0 © alea technologies gmbh, 2024...
  • Page 2 Copyright © 2007-2024, alea technologies gmbh. All rights reserved. The Information in this document is subject to change without notice. alea technologies. reserves the right to revise this document and its contents periodically without obligation to notify any person or persons of such revisions.
  • Page 3: Table Of Contents

    5.3.4. Cerebral Palsy Tracking Status Indicator.............28 Info Box................28 Operation Modes..............29 5.6.1. Full Access (default) 5.6.2. Assisted Access 5.6.3. API Access Profiles.................30 General Use --> see Quickstart Guide.........30 6 IntelliGaze™ Reference Overview................31 System Hotkeys..............31 © alea technologies gmbh, 2024 Version: 4.0...
  • Page 4 10 Troubleshooting 10.1 Hardware Problems.............69 10.2 Tracking Problems...............69 10.3 General................69 10.3.1. Camera not connected 10.3.2. IntelliGaze crashed 10.3.3. Monitor Sleep button is grayed 10.3.4. Bad Accuracy 10.3.5. Gaze control is ‘sluggish’ 11 Notes Version: 4.0 © alea technologies gmbh, 2024...
  • Page 5: Introduction

    Typical troubleshooting cases are mentioned in the last part of this manual. Please feel very welcome to contact alea technologies with any request or suggestion that has not been covered in this manual. For programming references regarding the IntelliGaze™ API, please refer to the 'IntelliGaze™...
  • Page 6: Technical Specification

    Mounting Options On monitor VESA-adapter or magnetic adapter for the frame Tablet-PC via customized interfaces, e.g. IG.com System Weight ca. 105g Interface USB3 Power consumption < 2,5W avg. (60 Hz full tracking mode) Version: 4.0 © alea technologies gmbh, 2024...
  • Page 7 TIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT IN WHICH THE FAILURE OF THE INTELLIGAZE SYSTEM COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMEN- TAL DAMAGE. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 8: Safety & Compliance

    Do not use a gaze interaction device on a computer screen if you are drowsy or • fatigued. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 9: Declaration Of Conformity - Ce

    IntelliGaze™ Installation & Service Manual 3.4 Declaration of Conformity - CE Declaration of Conformity We, alea technologies gmbh , Potsdamer Str. 18a, 14513 Teltow, Germany declare under our sole responsibility, that the product IntelliGaze™ IG-30NT, IG30NXT using the Cam30NT or Cam30NXT camera units...
  • Page 10: Fcc

    Consult the dealer or an experienced radio/TV technician for help. • alea technologies is not responsible for any radio or television interference caused by cables and connectors other than those recommended by or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 11: Setup

    IntelliGaze is running but camera functions are constricted*. Camera stopped working because of a critical error* Device requires service, contact your distributor. Internal Camera Status LED [8] orange Camera driver is properly installed. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 12 Dirt may be removed with glass cleaner or better isopropanol. The use of a cotton swab is recommended. The camera unit does not contain any adjustable or serviceable parts. Please do not open the housing! Version: 4.0 © alea technologies gmbh, 2024...
  • Page 13: Cam30Nxt Camera Unit

    → Please keep the filter clean. Dirt may be removed with glass cleaner or better isopropanol. The use of a cotton swab is recommended DO NOT PRESS TOO HARD, THIN GLASS! Center-Marks, reference for mounting © alea technologies gmbh, 2024 Version: 4.0...
  • Page 14: Connection & Cable

    PMMA (Acrylic Glass) Front-Filter: Glass Please avoid excessive pressure on the thin glass filter, it might break! 4.2.4. Maintenance The camera does not contain any serviceable parts. Opening the camera housing voids the warranty. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 15: Hw-Requirements

    IntelliGaze on Windows 10 / 11 IOT (LTSC) might work in some configurations but the function and performance cannot be generally guaranteed! alea technologies offers assistance in testing such configurations prior to roll-out.  Other attached USB devices may negatively influence the gaze tracking perfor- mance.
  • Page 16: Mounting

    General concept: The tablet PC or monitor should pro- vide general mounting option, e.g. VESA 75/100. While Rehadapt / Daessy provide adapters from there, alea technologies offers various camera hold- ers, that also fit VESA 75/100. Cam30NXT can generally be mounted more flexibly, as explained below.
  • Page 17 Alternatively a set of M3 threads is provided. Being a significantly weaker option, this should only be used with care. Typically alea technologies will provide a mounting adapter that fits the platform, or a partner will create a custom solution.
  • Page 18: Mounting Cam30Nxt

    A growing list of adapters is readily available. M5 – 8mm bolt adapter - Adapt legacy Cam30NT mounts M5/8mm Bolt M5/8mm Bolt Adapter, Stand Adapter, Slim [Magnet & Screw] [Magnet & Screw] → IG.com → No.3SH, custom, etc. IG-AM5-xxx-xx IG-AM5-xxx-xx Version: 4.0 © alea technologies gmbh, 2024...
  • Page 19 • tectors and more.  Please check the alea technologies website for a more complete over- view about available options and do not hesitate contacting us di- rectly with any arising integration challenge. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 20: Software

    You may perform a quick check of compatibility with the too CamCheck which is lo- cated here. C:\Program Files (x86)\alea technologies\IntelliGaze\bin Run it from the command line (cmd) and check that the measured FPS matches the target FPS. Contact alea technologies if this test fails to obtain a solution. IG v3.0 IG v4.1 IG v4.2...
  • Page 21: Camera Driver

    4.5.3. Camera Driver The driver will be automatically installed with the IntelliGaze™ software. After the installation of IntelliGaze™ you may connect the camera to a USB 3.1 port of your PC. Cam30 / Cam30NT Cam30NXT © alea technologies gmbh, 2024 Version: 4.0...
  • Page 22: Licensing

    IntelliGaze is started. 2. Turn-on the PC and boot Windows. 3. Start IntelliGaze™, if not included in 'Autostart' Upon first start IntelliGaze will guide you through some required steps to ensure proper opera- tion. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 23: Monitor Calibration

    Please check the monitor sketch for detailed reference..  In a dual monitor setup make sure the camera is attached to the primary monitor. The resolution of the primary monitor will be auto detected by the tool. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 24: System Validation

    The status window in the home menu is showing a green or yellow head sym- ▪ bol when the head is within the working range Ctrl + F5 starts a calibration or press the calibration button in the home menu ▪ Version: 4.0 © alea technologies gmbh, 2024...
  • Page 25 IntelliGaze™ Installation & Service Manual If the system is calibrated you should see the cursor following your gaze if the ▪ gaze dot is shown. Alternatively verify the accuracy with the home/calibration/ verify tool after calibration. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 26: Using Intelligaze

    Version: 4.0 © alea technologies gmbh, 2024...
  • Page 27: Special Cases

    Both eyes are used for tracking but only the good one is used for calibration. In monocular operation mode the accuracy can be decreased. Make sure that the cells of your communication software are large enough to cover this inaccuracy. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 28: Calibration Area

    A distance indicator is also visible at the top of the 6.3.1.Operation Bar 5.5 Info Box The info box of IntelliGaze pops up when the system informs the user about warnings, info's or errors. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 29: Operation Modes

    A default calibration can be loaded with a single click to allow users gaze interaction even if they are not able to calibrate. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 30: Profiles

    Users may create their individual profiles using the setup button in the app bar. 5.8 General Use --> see Quickstart Guide  PDF version of the Quickstart Guide is installed with IntelliGaze or can be downloaded at www.intelligaze.com Version: 4.0 © alea technologies gmbh, 2024...
  • Page 31: Intelligazeā„¢ Reference

    Personal data such as sentence history or cached website credentials in ICC apps can be erased if a device is given to another user. 6.2 System Hotkeys The hotkeys can be disabled in the options. 6.5.8.Help © alea technologies gmbh, 2024 Version: 4.0...
  • Page 32: Desktop Control

    Store Apps. IntelliGaze will automatically detect the environment and will switch the user inter- face to an appropriate style. Additionally IntelliGaze application profiles will make sure that the gaze interaction will automatically adopt to the needs of the active application. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 33 Green means the eyes are picked up and the user is in the right location. Red or no color require some attention to reposition the camera to a better suited location. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 34: Operation Bar

    Zoom Click and Precise Click will change the bottom 4 cells of the Operation Bar to select the mouse click action. Perform a left mouse click Perform a double left mouse click Perform a right mouse click Perform a drag and drop operation Version: 4.0 © alea technologies gmbh, 2024...
  • Page 35: Precise Clicker

    Close the precise click and cancel the operation Lock the precise clicker, the tool remain open for repeated clicks Extend the precise clicker to activate keyboard modifiers such as Ctrl, Alt or Shift © alea technologies gmbh, 2024 Version: 4.0...
  • Page 36: Home Menu

    The home menu can be opened in two different ways. Press or look at the home menu button on the OP bar or press Ctrl-F1 on the keyboard.  When opening the home menu with touch no gaze input is available in the home menu Home Menu Version: 4.0 © alea technologies gmbh, 2024...
  • Page 37 Increase Volume System volume up by 10% Decrease Volume System volume down by 10% Toggle Mute Volume Turn Sound on/off The call help can be very loud if the preference “maximize volume” is selected! © alea technologies gmbh, 2024 Version: 4.0...
  • Page 38: Calibration

    This video is especially useful to analyze problematic situations when working with glasses, contact lenses or other eye tracking relevant issues. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 39: Application Bar

     If you experience tracking problems you may open the options/help and record a video which will be send to alea technologies for analysis any training of the eye gaze algorithms. Refer to 10.2.Tracking Problems for more information 6.3.4. Application Bar The App Bar, providing custom, gaze accessible functions can be toggled by clicking on the profile [app name] button of the operation bar.
  • Page 40: Integrated Keyboard

    6.3.5. Integrated Keyboard A click inside an edit box or a text field will automatically pop up a keyboard. It can also be opened or closed by a look into the mirror of camera. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 41: Functions Page

    Switch to the emoji page 6.3.6. Functions Page The functions page contains the functions keys, the cursor keys and some special keys to lock the keyboard or delete words from the dictionary. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 42 Current predictions from the personal dictionary will be shown and can be deleted. Clipboard - Copy Clipboard - Paste Helpful also to paste text into the Communication Page text box. Clipboard - Cut Version: 4.0 © alea technologies gmbh, 2024...
  • Page 43: Communication Page

    Text box content will be replaced! memory [Mx] into the text box. Save the content of the text box Save an empty text box to delete into a memory location [Mx]. memory content. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 44: Communication & Control Extension

    The installed voices have to be selected in the IntelliGaze preferences. If no choice is made IntelliGaze will use the default Windows voice as primary voice. Voices for ICC are configured in the IntelliGaze/Options 6.5.5.Communication Version: 4.0 © alea technologies gmbh, 2024...
  • Page 45: Environmental Control

    (TV, DVD, home stereo). IR command can be grouped to ease navigation in IntelliGaze. All environmental commands are stored at this location © alea technologies gmbh, 2024 Version: 4.0...
  • Page 46: Intelligaze Options

    Voices, volume, speaker selection ● Assisted Assisted mode ● System License, version, upgrade, language, system health ● Help Online help, data collection, video recording tool ● App Profiles Overview of all configured application profiles ● Version: 4.0 © alea technologies gmbh, 2024...
  • Page 47: Activation

    To check if your hardware can be used as switch (Windows USB joystick) run the following win- dows program. “setup USB game controllers”. You device should appear in the list if it supports Windows USB joystick. Windows USB joysticks are access as “switches” in the IntelliGaze Input options. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 48 Put frequently used actions on the left and right spot of the camera to quickly access these actions by looking at these spots. The central location (silver mirror) is always reserved for the onscreen keyboard. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 49: Calibration

    In order to achieve and maintain the highest accuracy, we recommend calibrating the user after system changes or longer periods of time. Very large changes in am- bient illumination might also be compensated by a new calibration run. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 50 - ble. Waiting at that calibration point for some time will relieve the acceptance criteria. The system calibrates the point with whatever data is available at this point. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 51: Appearance

    The operation bar reserves space on the GUI. Windowed applications will not be shown behind the operation bar when maximized. Dwell Feedback Hide the dwell feedback cursor. Advanced users often don’t need or want permanent dwell feed- back. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 52: Integrated Keyboard

    Enables the integrated word prediction tion ABC Layout Word Since the ABC keyboard layout doesn't have a language preference Prediction you need to choose which language is to be predicted for the ABC layout Version: 4.0 © alea technologies gmbh, 2024...
  • Page 53: Communication

    IntelliGaze can be configured to support the specialized operation mode – Assisted Access. Refer to chapter 5.6.Operation Modes. The call help options defines which actions are performed if the user clicks the help button in the home menu. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 54: System

    A sound file must be chosen which is played at maximum system volume Execute File A batch file must chosen which may trigger any additional actions such as sending a text message or trigger an environmental control command. 6.5.7. System Version: 4.0 © alea technologies gmbh, 2024...
  • Page 55 Device supports only North American languages (English, French, Spanish) IntelliGaze Communicate & Control Extension If you are running the system on a temporal license, a warning will be issued, a few days before it will terminate. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 56: Help

    IntelliGaze™ Reference IntelliGaze™ Installation & Service Manual The license can be programmed on-site without extra tools: The Hardware Key will have to be transferred to alea technologies. • alea technologies will issue a new license key and re-transfer it. •...
  • Page 57 Data Collection When enabled IntelliGaze will collect crashes and anonymous usage data of the software and send it to alea technologies. This data helps alea technologies to resolve common issues. Help Show context sensitive help on the gaze UI as a quick-start help for new users Keyboard shortcuts Turn keyboard shortcuts on/off for IntelliGaze.
  • Page 58: App Profiles

    System integrators may access in-depth parameters using the IntelliGaze Configuration. Lauch the configuration from c:\Program Files (x86)\alea technologies\IntelliGaze\tools\IntelliGazeConfig.lnk contact alea technolgies before changing IntelliGaze configuration. Some settings can degrade system performance if not used correctly. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 59 Blink Duration Min Configure the blink duration min for the IntelliGaze event detection Blink Duration Max Configure the blink duration max for the IntelliGaze event detection © alea technologies gmbh, 2024 Version: 4.0...
  • Page 60: Intelligaze Software Update

    Clicking “Download and install” will then execute the update automatically. The execution of the online update does require Windows administrator rights!  The check for online updates can be suppressed with the option “automati- cally check for updates Version: 4.0 © alea technologies gmbh, 2024...
  • Page 61: Service Tool

    Describe the error, add a contact email and send the service request to alea technologies. A ticket number is generated which should be refereed to if any further communication is needed. The service request will be send to alea technologies if the PC is connected to the internet. Please refer to chapter 10.1.Hardware Problems...
  • Page 62: Gaze Assistant

    / image that can only be poorly seen by the user will result in a poor performance. When working with children it's recommended to use a picture to draw their attention to the gaze target. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 63: Fixation Test

    It can reveal brain neglects as well as visual impairments. The test will switch the gaze target between two spots on the monitor and repeat this three times. It will measure if the eyes meaningfully respond to this stimulus change. © alea technologies gmbh, 2024 Version: 4.0...
  • Page 64: Field Of View Test

    The test will move the gaze target across several lines on the screen. The user is supposed to follow the dot while the system measures the eye movements during that process. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 65 Enter Starts the test at the chosen position Escape Interrupts or ends the test Select a position to start a scan Very often it's enough to just test the outer lines ( 1,3,4,6) © alea technologies gmbh, 2024 Version: 4.0...
  • Page 66: Blink Test

    The calibration test allows the user to perform a calibration with the settings that where found in previous tests. Decide for the number of points, the calibration area and the eye that needs to be calibrated according the field of view test. Version: 4.0 © alea technologies gmbh, 2024...
  • Page 67: Report

    .net 4.5 framework which comes with later IntelliGaze versions. Group Description Save Report Export all test results to a XPS file. Transfer settings to Pushes all settings for calibration and target to IntelliGaze. IntelliGaze © alea technologies gmbh, 2024 Version: 4.0...
  • Page 68: Troubleshooting

    If the PC or the camera does have a hardware or driver related malfunction you can use the ser- vice tool to request any help and provide alea technologies with information needed to process the issue. PC diagnostic data is collected and automatically send to alea technologies.
  • Page 69: Intelligaze Crashed

    Create a service case using the service tool 10.1.Hardware Problems Solution 2 Enable telemetry data collection 6.5.8.Help to provide alea technologies with all relevant data next time the application crashes. 10.3.3. Monitor Sleep button is grayed Definition The monitor sleep button is deactivated in the home menu.
  • Page 70 Troubleshooting IntelliGaze™ Installation & Service Manual --- intentionally left blank --- Version: 4.0 © alea technologies gmbh, 2024...
  • Page 71: Notes

    Notes IntelliGaze™ Installation & Service Manual 11 Notes © alea technologies gmbh, 2024 Version: 4.0...

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