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Primax Crystal Setup

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Pimax Crystal Setup

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Summary of Contents for Primax Crystal

  • Page 1 Pimax Crystal Setup...
  • Page 2 PC Requirement Please make sure you are using a desktop PC and meet the above system requirements. Must use a desktop PC Laptops are Incompatible with the Crystal...
  • Page 3 SPEC...
  • Page 4 All Items in Box...
  • Page 5 Please Note Before connecting to the PC ensure that both the headset and the controllers have been fully charged. Please ensure you have connected the DP (DisplayPort) cable to the dedicated Display port on your desktop computer's graphics card. When you connect the DP cable to the headset, You should hear a *click* confirming that it has been properly inserted.
  • Page 6 What is your connection error code...
  • Page 7 Solution for 10500 code Error Code: 10500 Step 3: Check Headset Indicator Light Troubleshooting Steps: DisplayPort Connection • Ensure constant blue light during boot for correct connection. Step 1: Verify Firmware Status • Switch the headset toggle to AIO mode. •...
  • Page 8 Solution for 10500 code Step 5: Verify DP Cable Connection • Insert DP cable until you hear a "click" sound Step 6: Confirm Connection • PimaxPlay client should display "connected," and the headset's indicator light should be https://www.youtube.com/watch?v=Z8HlH6AErRM a constant green.
  • Page 9 Solution for error code Error Code: 10936 - Failure to Initialize Headset Screen Step 1: Unstable DP Cable Connection • Reconnect DP cables at both ends. Step 2: Computer System or Graphics Card Abnormalities • Restart the computer for normal functionality. Error Code: 10938 - Graphics Card Output Reaches Maximum Capacity Step 1: Using Multiple Displays •...
  • Page 10 How to connect with USB Hub https://www.youtube.com/watch?v=AtxmVSYLo5Q...
  • Page 11 Battery Installation/Replacement https://youtu.be/pQs9TyS3LZE How to install the battery...
  • Page 12 Switch mode between PCVR and android mode How to switch between PCVR and AIO modes: https://www.youtube.com/watch?v=nIJlFWUnyF8 2. If you want to access PCVR mode, please make sure you have toggled the switch to the PC mode setting. If you want to use your device in Standalone mode, please make sure you have toggled the switch to AIO mode...
  • Page 13 How to replace the earphones on the Pimax Crystal https://www.youtube.com/watch?v=G223d-_rMj0...
  • Page 14 . (Unlike other PCVR headsets, the Crystal is actually a Qualcomm android device similar to a smartphone) 6. Open the Pimax Play Client 7. The Pimax Play client will show the headset as “connected”...

  • Page 15: Function List

    Function List...
  • Page 16 How to wear your VR headset correctly https://www.youtube.com/watch?v=SwIKRiLeYx4...
  • Page 17 Wearing Location Reminder https://www.youtube.com/watch?v=SAnQqa7B4k4...
  • Page 18 AutoIPD and DFR https://www.youtube.com/watch?v=EvkG7ioFY1Q...
  • Page 19 DFR in Game https://www.youtube.com/watch?v=SAnQqa7B4k4...
  • Page 20 Eyetracking Launch Pimax Play, click and select “Eye Tracking”. https://pimax.com/how-to-use-eye-tracking-on-the-pimax-cry stal/...
  • Page 21 Troubleshooting for Eye tracking 1.“EyeChip” should be in the “Device Manager”.
  • Page 22 Troubleshooting for Eye tracking 3. Confirm the presence and activation of the eye tracking sensors by taking Look on the backside of the lenses and confirm the presence a photo of the lenses with your smartphone. These sensors are invisible to of electrical contact points such as those pictured in the image the human eye but can be seen in photos and videos if photographed while below.
  • Page 23 Troubleshooting for Eye tracking 4. Look for the Tobii eye tracking process in the Task Manager pictured below...
  • Page 24 Troubleshooting for Eye tracking 5. In Task Manager → Services, check to see whether or not the Tobii service is running. If not, start it manually.

  • Page 25: Local Dimming

    Local Dimming...
  • Page 26 All-in-One mode https://www.youtube.com/watch?v=wgAv3N7AdSw...

  • Page 27: Sound Mode

    Sound Mode You can choose the sound mode between “Low latency” and “Standard” to improve audio latency issue.
  • Page 28 72Hz 90Hz & 120Hz Refresh rate...
  • Page 29 Lighthouse Cover https://www.youtube.com/watch?v=RCmuR7g2-HE...
  • Page 30 What is your Crystal Firmware version? Headset Firmware Controller Firmware AIO Firmware Pimax Client Version...
  • Page 31 How to upgrade your Crystal Firmware version? https://www.youtube.com/watch?v=IK7vvulmzjg...
  • Page 32 How to shut down Crystal on Pimax Play? When you are done using your Crystal, it is best to shut it down by clicking on "Shutdown" Instead of simply unplugging the USB data cable from PC.
  • Page 33 How to export the Log...
  • Page 34 How to run MSFS2020 on Pimax Crystal How To Run MSFS2020 On A 3080 With The Pimax Crystal | Pimax...
  • Page 35 Online Video and Document Quick Start Quide：https://drive.google.com/file/d/1lSkOGp2xOXzkHDccinAJxaJkE9qHcxwE/view?usp=sharing Crystal User Guide: https://drive.google.com/file/d/1KicX7Z6-oHjCSG9Jg8hn5ZfvsI0HUf8v/view?usp=sharing Video Unbox and installation guide：https://www.youtube.com/watch?v=SiTwBVA0SD0&t=204s Eye Tracking Troubleshooting Steps https://pimax.com/eye-tracking-troubleshooting-steps/ How to set up the Pimax Crystal - 8 easy steps https://www.youtube.com/watch?v=Z8HlH6AErRM&t=6s Crystal FAQ Crystal FAQ : Pimax Support...