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Related Manuals for Carecaller LTE
Summary of Contents for Carecaller LTE
- Page 1 CareCaller™ LTE Quick Setup Guide and User Manual...
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Page 2: Table Of Contents
4.1 Bluetooth Charging Base…………………………… 27 4.2 Pairing to Charging Base…………………………… 28 4.3 Belt Clip…………………………..…………………….29 4.4 Velcro Holster……………………………………..….. 30 5. Troubleshooting……………………………………………31 5.1 CareCaller™ LTE Not Charging……………………. 32 5.2 CareCaller™ LTE Not Placing Calls or Texts……… 33 5.3 CareCaller™ LTE Not Getting Reception..…………34... -
Page 3: Getting Started
Ch. 1: Getting Started Unboxing and Getting to Know Your CareCaller™ LTE... -
Page 4: What's Included
What’s Included? • Brand new CareCaller LTE™ with built-in two-way speaker phone • Pre-installed professional quality rechargeable battery • Magnetic charger with AC wall adapter • One detachable nylon waterproof pendant • Quick start guide and user manual • A dedicated phone number that you will... -
Page 5: Introducing The Carecaller™ Lte
Introducing the CareCaller™ LTE... -
Page 6: How A Carecaller™ Lte Works
How a CareCaller™ LTE Works: *Text Alerts Not Enabled on All Models... -
Page 7: Charging The Device
To charge the device, connect the magnetic charging cable to the 4 charging contacts on the back of the device. The CareCaller™ LTE will automatically turn on any time it’s placed in the charging base or plugged into the charging cable. -
Page 8: Turning On The Device
Start SOS butto Guide Turning on the Device To turn on your CareCaller™ LTE, press and hold the SOS button for 1 second until the device vibrates and the LED lights begin to rapidly flash. Wait for Signal Detection The LED lights will continue to flash rapidly while the CareCaller™... -
Page 9: Customization
Ch. 2: Customization Inputting Contacts and Learning the CareCaller™ LTE Commands... -
Page 10: Check The Status Of The Device
Check the Status of the Device To view the “dashboard” of your CareCaller™ LTE, as well as view the settings, battery power, etc., simply text the word status to your device’s phone number. Device Username LED Light Indicator Device Vibration On/Off... -
Page 11: Set Username
Set Username With every text alert or command sent from the CareCaller™ LTE, a name will be displayed, identifying the device or user. To customize the username for the device, simply text prefix1,name Example: prefix1,JohnSmith prefix1,CaliforniaHealth... -
Page 12: Check The Authorized Contact Numbers
Check the Authorized Contact Numbers To view a list of the authorized or programmed phone numbers in your CareCaller™ LTE, as well as settings like microphone volume, ringtone volume, and speaker volume, simply text a? to your device’s phone number. A typical response is shown below. -
Page 13: Inputting Phone Numbers
Inputting Phone Numbers Every CareCaller™ LTE is able to store up to 5 designated contacts to alert whenever the SOS button is pressed or a fall is detected. Phone numbers can be inputted with a simple text message. Note: It is not mandatory to have all five contacts programmed, but at least one phone number must be in the device at all times. - Page 14 Example:...
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Page 15: Removing An Authorized Number
Removing an Authorized Number To remove — rather than overwrite — an authorized number in the device, simply text removeA followed by the contact slot (1 through 5) that you want removed. Example: removeA1 The same can be done for the second (A2), third(A3), fourth(A4), and fifth(A5) contacts. -
Page 16: Using Your Carecaller™ Lte
Ch. 3: Using Your CareCaller™ LTE Using the SOS Button and Placing Calls and Texts... -
Page 17: Sending An Alert
SOS button has been pressed. Power indicator-Red The CareCaller™ LTE will immediately send out text message alerts to all contacts, complete with a link to the wearer’s exact location on Google Maps. -
Page 18: What's In An Alert
What’s in a Text Alert? Below is an example of a typical text alert: Device Username Date of Alert Time of GPS Fix Time of SOS Button Press Current Battery Level Real-Time Google Maps GPS Link... -
Page 19: Pressing The Side Call Button
Pressing the Side Call Button For routine, non-emergency matters, the Put the SIM card CareCaller™ LTE has a side call button designed The SIM card is not included in the packag to place a direct call with a second, third, fourth,... -
Page 20: Calling Into The Device
Unscrew the back c Insert the SIM card credits. Put the cover back a Calling into the Device Before insta Sometimes caregivers or loved ones need to do a the SIM card oudspeaker USB cable yes, please u wellness check on a wearer. Our devices are the card's PI designed to automatically answer phone calls from any authorized numbers already... -
Page 21: What Do The Lights Mean
What Do the Lights Mean? Red: Power Blue: GPS Green: Indicator Indicator Cellular • If on or solid, • If off, there Indicator device is fully • is no GPS When light charged connection flashes • If blinking • When light once every quickly, the flashes... -
Page 22: Enabling And Silencing Voice Prompts
Enabling and Silencing Voice Prompts All CareCaller™ LTE devices come standard with voice prompts to inform wearers of such events as SOS alerts, phone calls, low battery Silent mode button alerts, etc. To disable this feature, hold and press the side voice prompt button for two seconds. -
Page 23: Setting Microphone And Speaker Volume
1 and 15 - 1 being the softest and 15 being the loudest. Example: micvolume8 micvolume14 To set the speaker volume for the CareCaller™ LTE, text speakervolume followed by a number between 1 and 100 - 1 being the softest and 100 being the loudest. -
Page 24: Adjusting The Ringtone Volume
Adjusting Ringtone Volume To change the volume of your CareCaller™ LTE’s ringtone, text rt followed by a number between 1 and 100. Example: rt50 rt90 NOTE: Texting rt0 will silence the device’s ringtone. -
Page 25: Enabling And Disabling Vibration
Enabling and Disabling Device Vibration Your CareCaller™ LTE is programmed to vibrate when the SOS button is pressed and when receiving a call. To disable vibration, text vibrate0 to the device. To enable vibration, text vibrate1. -
Page 26: Powering Off
Powering off your CareCaller™ 1sec. rapid The d Means To turn off the CareCaller™ LTE, press and hold both the SOS button and side call Positioning indi （All the LEDs will flash rapidly） button until the device vibrates. The lights... -
Page 27: Accessories
Ch. 4: Accessories Optional Accessories for the CareCaller™ LTE... -
Page 28: Bluetooth Charging Base
Bluetooth Charging Base We offer a Bluetooth-enabled charging stand with a standalone call button. The base charges the CareCaller™ LTE, as well as pairs with the device via Bluetooth. The stand can send text alerts and calls — when paired with the CareCaller™... -
Page 29: Pairing To Charging Base
Char The CareCaller™ LTE backup charging stand Wate is Bluetooth-enabled and pairs with all CareCaller™ LTE models. To pair the two 4 loc BEEP! devices, press and hold the bottom side 2sec. button on your CareCaller™ LTE and the... -
Page 30: Belt Clip
Belt Clip The CareCaller™ LTE belt clip is perfect for active users who prefer to wear the device on their waist. Simply snap the device into place and clip onto a belt or pant waistline. -
Page 31: Velcro Holster
The velcro holster is made of a comfortable, stretch nylon material. For those who don’t want to wear a lanyard or belt clip, simply place the CareCaller™ LTE into the pouch and wrap the velcro straps around an arm or wrist. -
Page 32: Troubleshooting
Ch. 5: Troubleshooting Questions and Answers for the CareCaller™ LTE... -
Page 33: Carecaller™ Lte Not Charging
Q: Why isn’t my CareCaller™ LTE charging? A: Ensure that the power chord is plugged into a working outlet and all four magnetic charging contacts are connected to the four charging contacts on the back of the device. The power indicator (red light) should blink when charging and remain solid when fully charged. -
Page 34: Carecaller™ Lte Not Placing Calls Or Texts
Q: Why won’t my CareCaller™ LTE place calls or text messages? A: Ensure all inputted contact phone numbers have no hyphens or special characters and ensure the area code is inputted. Numbers with characters other than numbers will be unrecognizable to the device and will result in an error. -
Page 35: Carecaller™ Lte Not Getting Reception
Q: Why can’t my CareCaller LTE™ get reception? A: As with cell phones, use in structures such as office buildings, trailers with tin roofs, basements, or very rural areas may result in the CareCaller™ LTE failing to connect with a cellular network. If in a building, try using the device near a window or step outside. - Page 36 Contact us: Monday-Friday 8a.m. - 4 p.m. EST 800-378-2957 service@SafeGuardian.com Version 1.0 Updated 11/15/19 ©2019, SafeGuardian, LLC...
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