FALEEMI FT2 User Manual

FALEEMI FT2 User Manual

Home smart security camera
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Copyright 2024 © Faleemi Technologies Ltd
March 2024

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Summary of Contents for FALEEMI FT2

  • Page 1 Copyright 2024 © Faleemi Technologies Ltd March 2024...
  • Page 2: Table Of Contents

    3. Layout and Features ..............................2 ● Model: FT2 ..............................2 4. Indicator Lights ................................3 5. Download the Faleemi Cloud App ........................... 3 6. Account Registration* ..............................4 7. Connect your camera to your Wi-Fi ........................6 7.1. Connecting the camera to your Wi-Fi Network ..................7 7.1.1 Setup Option: Wi-Fi connection by QR code (Recommended) ...........
  • Page 3 9.5.3.4.1 Memory card storage ....................65 9.5.3.4.2 Schedule ........................65 9.5.3.4.3 Storage mode ......................67 9.5.3.4.4 Storage space ......................68 9.5.3.4.5 Format the memory card ..................68 9.5.3.5 Light and night vision ......................69 9.5.4. Device maintenance ..........................70 9.5.4.1. Network ..........................70 www.faleemi.com support@faleemi.com...
  • Page 4 12.2.4. Email ..............................93 12.2.5. Delete Account ..........................93 12.3. General settings ............................93 12.3.1. Language............................94 13.3.2. Reminder of cellular data ......................95 13.3.3. Notification settings ........................95 13.3.4. Enable hard decoding ........................96 12.4. Contact us ..............................96 www.faleemi.com support@faleemi.com...
  • Page 5 9. Can you invite someone to the app, and then remove them afterward........103 10. Do I have to subscribe cloud service to use the camera?............103 11. Does the camera need to connect the power supply? ..............103 12. How can I get after sell service? ....................... 103 www.faleemi.com support@faleemi.com...
  • Page 6: Welcome

    Faleemi disclaims proprietary interest in the marks and names of others. Apple®, Apple Store®, iPad®, iPhone®, MAC® (Text, Logo, Picture) are trademarks of Apple, Inc.
  • Page 7: Unpack Your Camera

    2. Unpack Your Camera Your package contains the following items. 1 x Faleemi FT2 Security Camera 1 x Power Adapter 1 x Mounting Screws & Plug packs 1 x Quick Start Guide 3. Layout and Features ● Model: FT2 www.faleemi.com...
  • Page 8: Indicator Lights

    There are no indicator lights on this camera. 5. Download the Faleemi Cloud App Download the Faleemi cloud app. You need this app to set up your Faleemi camera. Go to the app store and search for Faleemi Cloud. Note : The app works with iOS 8.x and later, and Android 4.0.3 and later.
  • Page 9: Account Registration

    6. Account Registration* a. Open Faleemi Cloud App, and click Sign up b. Enter your email address and create a password. Tick “I have read…”, and Next Click www.faleemi.com support@faleemi.com...
  • Page 10 Click Sign in and enter your password. Click Sign in again. Note: If you have a Faleemi Cloud account already, simply sign in. You can enable touch ID for a quick Sign in. If you forget your password, please refer to Forgot password.
  • Page 11: Connect Your Camera To Your Wi-Fi

    The camera ONLY works with 2.4 GHz frequency Wi-Fi. If your router only supports 5GHz, ⚫ you can purchase Faleemi new model FS2 which works with both 2.4GHz and 5GHz Wi-Fi. a. If you are using a Dual Band Wi-Fi Router, and the Wi-Fi names (SSID) for 2.4GHz and 5GHz are different, please make sure that your phone is connected to your 2.4GHz Wi-Fi.
  • Page 12: Connecting The Camera To Your Wi-Fi Network

    7.1. Connecting the camera to your Wi-Fi Network 7.1.1 Setup Option: Wi-Fi connection by QR code (Recommended) Place your camera near your Wi- Fi and power it up with the included adapter. Click [Add device] or +. www.faleemi.com support@faleemi.com...
  • Page 13 Click Your Camera Model. Select Wi-Fi connection by QR code mode. www.faleemi.com support@faleemi.com...
  • Page 14 You can find the detailed instructions about how to reset your camera in page 101. Your 2.4Ghz Wi-Fi name will appear. If it doesn't, please turn on your phone Location Services. Enter the correct Wi-Fi password and click Next. www.faleemi.com support@faleemi.com...
  • Page 15 The App will pop up a QR code. Please use the camera to scan the QR code by holding the phone in front of the camera at about 4-12 inches. When you hear a tone, please tick "When you..." and click Next. Wait for connection. www.faleemi.com support@faleemi.com...
  • Page 16 (optional), and click The camera will detect the Wi- Fi signal strength of the current location. If the signal is poor, try placing it closer to the router. Click www.faleemi.com support@faleemi.com...
  • Page 17 The device will indicate “Online” in the green box. Congratulations! Your camera successfully set up. Click the image to view and control it. You can skip ahead to [8. Main interface] to gain further knowledge about your camera. www.faleemi.com support@faleemi.com...
  • Page 18: Setup Option 2: Wi-Fi Connection By Soft-Ap

    7.2.2. Setup Option 2: Wi-Fi connection by Soft-AP Place your camera near your Wi- Fi and power it up with the included adapter. Click [Add device] or +. www.faleemi.com support@faleemi.com...
  • Page 19 Click Your Camera Model. Select Wi-Fi connection by Soft- mode. www.faleemi.com support@faleemi.com...
  • Page 20 Please tick “Make sure...” and Next. If there is no light/tone, please reset the camera. *You can find the detailed instructions about how to reset your camera in page www.faleemi.com support@faleemi.com...
  • Page 21 Click Go to settings. Click on the Wi-Fi hotspot that starts with FAM…. www.faleemi.com support@faleemi.com...
  • Page 22 Once you have confirmed that you are successfully connected to the Wi-Fi hotspot, tap on <-. Select the name of the 2.4GHz Wi-Fi you need to connect to. www.faleemi.com support@faleemi.com...
  • Page 23 Your Wi-Fi name will appear. If it doesn't, please turn on your phone Location Services. Enter the correct Wi-Fi password and click Next. Wait for connection. www.faleemi.com support@faleemi.com...
  • Page 24 (optional), and click The camera will detect the Wi- Fi signal strength of the current location. If the signal is poor, try placing it closer to the router. Click www.faleemi.com support@faleemi.com...
  • Page 25: Main Interface

    Click the image to view and control it. Main Interface When you launch the Faleemi Cloud app, the Devices page displays. 8.1. Devices Page You can see all the cameras here that you connected to your Faleemi Cloud account. www.faleemi.com support@faleemi.com...
  • Page 26 support@faleemi.com...
  • Page 27: Icon Definitions

    If you set the camera to record alarm videos on SD card or Cloud storage, you can playback the alarm videos Replay from Replay. And you can also tap X1 to set accelerated playback. Camera Settings For more information, please turn to the Settings page. www.faleemi.com support@faleemi.com...
  • Page 28: Alert Page

    You can see the alerts from all the cameras here. For more information about the alert settings, see Alert on page 31, motion alert on page 61. ICON Definitions Icon Description Icon Description Alert New unread alarm events ● Nov.06.2020 Date and time Play www.faleemi.com support@faleemi.com...
  • Page 29: Cloud Page

    FREE trial at first time. For more information, please refer to (11. Cloud Page) ICON Definitions Icon Features Description About Cloud Storage Information about the Cloud Storage. Subscribe cloud You can try 30-day free trial or subscribe/cancel the storage cloud storage plan. www.faleemi.com support@faleemi.com...
  • Page 30: Me Page

    Icon Features Description The alarm videos downloaded from the SD card or Faleemi Cloud App and the video recorded manually can Local Video be viewed here. And you can save them to your mobile album. The snapped photos can be viewed here. And you can Local Photo also download the photos to your mobile album.
  • Page 31: Multi-View Settings

    Account security Set Touch ID or Change Account Password. Set the Faleemi Cloud app Language and Message General settings notification. Contact us Troubleshooting Frequently Asked Questions About You can check the App version. Sign out Sign out the Faleemi account.
  • Page 32: Add Camera To Quad Screen

    When the camera is offline, tap “Refresh”, the camera Refresh will try to reconnect. Play/Pause Delete Delete camera from the 4 multi-view pages. Add camera to quad screen to add the cameras to quad screen. to go back homepage. www.faleemi.com support@faleemi.com...
  • Page 33: Camera Functions

    9. Camera Functions Tap the camera name or the image to enter “Live video panel” page. www.faleemi.com support@faleemi.com...
  • Page 34: Live Video Panel

    Live Video panel www.faleemi.com support@faleemi.com...
  • Page 35: Full Screen

    For more information, please turn to page 44. 2020-07-04 Camera date Camera date & time 09:10:22 SD: Standard Definition Video resolution FHD: Full High Definition Full screen Full screen Speaker Speaker On/Off Microphone Hold to talk Record Record video manually / Recording Snapshot Snapshot www.faleemi.com support@faleemi.com...
  • Page 36: Alert

    Replay. 9.1. Alert If you turn on motion alert, it will record 10-sec clips on your Faleemi Cloud App when there is any motion. You can check the alarm videos of the latest two days here for free.
  • Page 37 support@faleemi.com...
  • Page 38: Icon Definitions

    ICON Definitions Icon Description Icon Description Alert New unread alarm events ● Nov.06.2020 Calendar Date of recording ● Edit Speaker On/Off Play Pause Snapshot Selected www.faleemi.com support@faleemi.com...
  • Page 39: View Alert Video

    Tap in other videos, it will play the other videos. Calendar show highlighted (green dot ●) dates when there are recordings. Tap on the date, it will show all the motion events of this date. www.faleemi.com support@faleemi.com...
  • Page 40: Edit Alert Video (Delete Or Download Alert Video)

    9.1.2. Edit alert video (delete or download alert video) to tick / select all, delete( ) the videos or download( )the videos to Local Video (You can go to Me->Local Video to view). www.faleemi.com support@faleemi.com...
  • Page 41: Replay

    Motion detection, the camera will record the alarm videos on the memory card or cloud. You can use the timeline, the calendar to find and view specific recordings. You can tap or the bottom in first page to go to playback page. www.faleemi.com support@faleemi.com...
  • Page 42: Full Screen

    Timeline Tips: pinch-to-zoom adjusts Timeline scale. Delete the alarm videos saved on SD card. You can select the Delete fragment that you want to delete or delete the whole day recordings. www.faleemi.com support@faleemi.com...
  • Page 43: Console

    Help Useful tips 9.3. Console Tap the arrow to control PTZ. Tap the arrow: The camera moves slightly in the appropriate direction Press and hold the arrow: The camera moves continuously and fast in the appropriate direction www.faleemi.com support@faleemi.com...
  • Page 44: Position

    You can set favorite positions to move the camera to the ideal position with a single tap. The position preset allows you to set 4 favorite positions so you can quickly tap one button and it will automatically pan over to that position. www.faleemi.com support@faleemi.com...
  • Page 45: Set Presets

    Set presets If you want to add the new position, in Console page and move the camera to other position, and tap the new position. www.faleemi.com support@faleemi.com...
  • Page 46: Name/Delete Presets

    If you want to edit the positions, please go to Position page and tap to edit it. Give each position a name , enter the position name in the popped-up window, Tap Done. Delete Positions to delete the position. Tap Done to confirm it. www.faleemi.com support@faleemi.com...
  • Page 47: Light

    Light and Night Vision. ICON Definitions Icon Features Description Light Off The built-in spotlight has been manually turned off. Light On The built-in spotlight has been manually turned on. Light Settings Light and night vision settings. www.faleemi.com support@faleemi.com...
  • Page 48: Light And Night Vision Settings

    Turn the camera ON/OFF remotely. If you want to disable the camera temporarily, you can select off. At this time, the camera will not be viewed, it will not record and send the alert, etc. But you can view the previous recorded videos/photos. Camera on Camera off www.faleemi.com support@faleemi.com...
  • Page 49 support@faleemi.com...
  • Page 50: Camera Settings

    9.5. Camera Settings* 9.5.1 Device information You can check the camera’s Wi-Fi signal, edit device name, check the device ID, Firmware Version, IP Address, Wi-Fi MAC Address. www.faleemi.com support@faleemi.com...
  • Page 51: Device Name

    9.5.1.1 Device name You can change the device name here. 9.5.2. Basic settings You can do Basic settings www.faleemi.com support@faleemi.com...
  • Page 52: Invite Family & Friends

    3. Enter the account you want to 1.Tap Invite family & friends 2.tap share with 6. Wait for acceptance,tap … to 4.Permissions of the shared 5. Invitation succeeded, tap do the Permissions settings, device, tap Save. Reinvite/Delete the invitation. www.faleemi.com support@faleemi.com...
  • Page 53: Advanced Settings

    Accept the sharing on the family/friends Faleemi Cloud App Please share below instructions to your family members and they will know how to accept this invitation. Note: Your family/friends should register a Faleemi Cloud account before they can accept your invitation). 1. In your family/friends Faleemi Cloud, it 2.
  • Page 54: Image Rotation

    Speaker volume and LED indicator ON/OFF. 9.5.2.2.1 Image rotation You can rotate the image if the camera is installed upside down. Note: Do not flip unless installed indoors (It will not be waterproof if you install it upside down) www.faleemi.com support@faleemi.com...
  • Page 55: Intelligent Tracking

    9.5.2.2.4 Device microphone If the camera microphone is not working, check to make sure the Camera microphone is enabled 9.5.2.2.5 Mic volume You can adjust the microphone volume here. 9.5.2.2.6 Speaker volume You can adjust the speaker volume here. www.faleemi.com support@faleemi.com...
  • Page 56: Led Indicator On/Off

    9.5.2.2.7 LED indicator ON/OFF This FT2 camera does not have an indicator light. This does not apply to your camera, please ignore it. 9.5.2.3 Local application You can do the settings for Local account, RTSP. 9.5.2.3.1 Local account If you have a NVR device or some party software, you can set it up here.
  • Page 57: Rtsp

    You can tap to copy the whole link. Example rtsp:/ /username:Password@Camera Ip address:port/avstream/channel=1/stream=*.sdp rtsp:/ /admin:admin123@192.168.0.94:554/avstream/channel=1/stream=0.sdp 【2K】 rtsp:/ /admin:admin123@192.168.0.94:554/avstream/channel=1/stream=1.sdp 【SD】 9.5.2.4 Privacy settings You can do the settings for Privacy settings, Timed OFF schedule, Device microphone. www.faleemi.com support@faleemi.com...
  • Page 58: Camera Timed Off

    When it is OFF, the camera will not be viewed and record, send the alert, etc. However, you can replay previously recorded videos/photos. 9.5.2.4.2 Timed OFF schedule You can do the settings here, either 24/7 or schedule 1, schedule 2. www.faleemi.com support@faleemi.com...
  • Page 59 You have 3 options: 24/7; Schedule 1; Schedule 2. 24/7 Mode Schedule 1 Enable Schedule 1 www.faleemi.com support@faleemi.com...
  • Page 60 1. Select and confirm start times and tap ok 2. Select and confirm end times and tap ok 4. Tap ,shows your Schedule 1 times and 3. Select and confirm repeat dates and tap dates. www.faleemi.com support@faleemi.com...
  • Page 61: Device Microphone

    Note: Time zone is an important setting that will take effect immediately after the modification, but some of the recordings before may be displayed wrongly in calendar, including alerts, cloud storage, local storage recordings. www.faleemi.com support@faleemi.com...
  • Page 62: Home Protection Settings

    9.5.3. Home protection settings You can do the settings of Motion detection, Motion alert, Cloud storage, Memory card storage and Light and night vision. 9.5.3.1 Motion detection www.faleemi.com support@faleemi.com...
  • Page 63: Detection Area

    You can do the Motion detection settings. 9.5.3.1.1 Detection area You can set your motion detection area here. Tap > to enter the setting page. The default setting is Full area. www.faleemi.com support@faleemi.com...
  • Page 64: Sensitivity Level

    Drag the green box to set your detection area, tap complete the setting. 9.5.3.1.2 Sensitivity level You can set the Alert Sensitivity level here. There are 5 options: Low, Middle Low, Normal, Middle high, and High. www.faleemi.com support@faleemi.com...
  • Page 65: Motion Alert

    2- customizing schedule time within 24 hours. CAUTION: If you would like to enable motion alert, please turn it on and you have to schedule the alert time, or simply 24/7. 9.5.3.2.1 Enable Enable Motion alert. www.faleemi.com support@faleemi.com...
  • Page 66: Schedule

    9.5.3.2.2 Schedule You can set Schedule Mode to 24H or the other 2 Schedules here 24/7 Mode Schedule 1 Enable Schedule 1 Select and confirm start times and Select and confirm end times and tap ok tap ok www.faleemi.com support@faleemi.com...
  • Page 67 Select and confirm repeat dates and tap ok ,shows your Schedule 1 times and dates. www.faleemi.com support@faleemi.com...
  • Page 68: Identify And Push

    Only push alerts with the enabled labels Alert notifications will only be tagged and pushed when then abled type is identified. Mismatch type alert clips are only recorded but not pushed. You can review all alert clips in the alert list. www.faleemi.com support@faleemi.com...
  • Page 69: Rich Notifications

    Note: Please insert and unplug the SD card after the device is powered off. U P To CAUTION: If you would like to enable motion alert, please turn it on and you have to make your alert schedule. www.faleemi.com support@faleemi.com...
  • Page 70: Memory Card Storage

    9.5.3.4.2 Schedule You can set Schedule Mode to 24H or the other 2 schedule here. 24/7 Mode Schedule 1 Enable Schedule 1 Select and confirm start times and Select and confirm end times and tap ok tap ok www.faleemi.com support@faleemi.com...
  • Page 71 Select and confirm repeat dates and tap ok ,shows your Schedule 1 times and dates. www.faleemi.com support@faleemi.com...
  • Page 72: Storage Mode

    Tips: The settings for Schedule 2 will be the same as Schedule 1. 9.5.3.4.3 Storage mode Storage mode Motion detection recording It only records when a motion is detected www.faleemi.com support@faleemi.com...
  • Page 73: Storage Space

    You can check the storage space of the memory card and do the settings for ‘When the space is full…”, either “Stop storage’ or “Overwrite the earliest files”. 9.5.3.4.5 Format the memory card You can format the SD card here. www.faleemi.com support@faleemi.com...
  • Page 74: Light And Night Vision

    White light automatically lights up at night, the image remains in color and it automatically goes out during the day. All off mode "All off mode", for applications where the light is always bright and the image remains color at all times. www.faleemi.com support@faleemi.com...
  • Page 75: Device Maintenance

    9.5.4. Device maintenance You can do the settings of 9.5.4.1. Network Click on Network to reconnect the camera to the Wi-Fi. Please reset the camera before the reconnection. 9.5.4.2. Device management www.faleemi.com support@faleemi.com...
  • Page 76: Restart Device

    9.5.4.2.1. Restart device You can restart camera. 9.5.4.2.2. Factory reset You can restore the camera factory default [If the camera is reset to factory settings, you need to do the setup of the camera again]. www.faleemi.com support@faleemi.com...
  • Page 77: Delete The Device

    Please refer Connect your camera to your Wi-Fi on page 22 to reconnect it. www.faleemi.com support@faleemi.com...
  • Page 78: Alert Page

    If you turn on motion alert(How to set motion alert, please refer to Motion alert on page 54). It will save 10-sec alarm video on your Faleemi Cloud App when there is any motion. You can check the alarm videos of the last two days here for free.
  • Page 79 Tap other videos, it will play this video. Tap Calendar to show highlighted (green dot ●) date of recording. Tap on the date, it will show all the motion events of this date. www.faleemi.com support@faleemi.com...
  • Page 80: Edit Alert Video (Delete Or Download Alert Video)

    10.2. Edit alert video (delete or download alert video) to tick / select all delete( )the videos or download( )the videos to local video(you can go to Me->Local Video to view). www.faleemi.com support@faleemi.com...
  • Page 81: Cloud Page

    Level up your devices with Enhancement Packages, which is a comprehensive subscription service that lets you save, review, download your videos in the cloud, and get more valuable features that make your devices even better. There are 3 kinds of subscriptions: www.faleemi.com support@faleemi.com...
  • Page 82: Basic Plan

    Support up to 3 devices • Devices can be shared with up to 5 persons • All alerts within 7 days come with 10s video clips • Alert notification with a quick image • Time shifting, quickly review during live www.faleemi.com support@faleemi.com...
  • Page 83: Extended Plan

    Support up to 5 devices • Devices can be shared with up to 7 persons • All alerts within 7 days come with 10s video clips • Alert notification with a quick image • Time shifting, quickly review during live www.faleemi.com support@faleemi.com...
  • Page 84: Pro Plan

    Support up to 7devices • Devices can be shared with up to 9 persons • All alerts within 7 days come with 10s video clips • Alert notification with a quick image • Time shifting, quickly review during live www.faleemi.com support@faleemi.com...
  • Page 85: Plan Comparison

    11.4. Plan comparison 11.5. Cloud devices management 11.5.1 Add recording devices 1. Tap + add the device to the plan, Select the 2. After the camera is added,Tap Go to settings. device you want to add. www.faleemi.com support@faleemi.com...
  • Page 86: Camera Settings In The Enhancement Package

    3. You can do the settings for Cloud storage , Shared users,Motion alert,Remove the device from this plan, etc. 11.5.2. Camera settings in the enhancement package 11.5.2.1. Cloud storage time settings Tap > to do the setting www.faleemi.com support@faleemi.com...
  • Page 87: Shared Users

    11.5.2.2. Shared users Tap > to do the settings You can activate/deactivate shared accounts on demand with in the maximum number of shares, The maximum number can be expanded by subscribing to an enhancement package. 11.5.2.3. Motion alert www.faleemi.com support@faleemi.com...
  • Page 88: Remove The Device From This Plan

    App. Note: Enabling it may slightly increase your phone's traffic. 11.5.2.4. Remove the device from this plan Tap to delete the device www.faleemi.com support@faleemi.com...
  • Page 89: Cloud Replay

    11.6. Cloud Replay to replay. For more instructions, please refer to Replay. www.faleemi.com support@faleemi.com...
  • Page 90: Me Page

    Icon Features Description The alarm videos downloaded from the SD card or Faleemi Cloud App and the video recorded manually Local Video can be view here. And you can save them to your mobile album. The snapped photos can be view here. And you can Local Photo also download the photos to your mobile album.
  • Page 91: Album & Message

    Set the Faleemi Cloud app Language and Message General settings notification. Contact us You can contact Faleemi by clicking on Contact us. Troubleshooting Frequently Asked Questions Diagnose You can do a network diagnostic here and contact us About You can check the App version.
  • Page 92: Local Image

    The snapped photos can be view here. And you can also download the photos to your album. And you can view photos, save, share or delete them to your album. Tips: to select all and Tap delete them www.faleemi.com support@faleemi.com...
  • Page 93: Download

    12.1.3. Download It shows the status of the video/photo download. www.faleemi.com support@faleemi.com...
  • Page 94: Message

    12.1.4. Message The push notification will be listed in System Messages 12.2. Account security Set Touch ID or Change Account Password, tap > go to setting page. www.faleemi.com support@faleemi.com...
  • Page 95: Quick Login

    12.2.1.1 Auto login There is no need to verify the automatic login when logging in to the app 12.2.1.2 esture login Tap Gesture login , Please draw an unlock pattern, And reconfirm,Tap ← done. www.faleemi.com support@faleemi.com...
  • Page 96: Touch Ld

    ( tap to check and make sure your password is correct). Please record your password and tap OK. 3. It will jump back to the sign in page and please use the new password to login. www.faleemi.com support@faleemi.com...
  • Page 97: Forgot Password? (To Reset Your Account And Password)

    2. Enter your Email and new password, (tap to show your password up and check it to make sure it is correct ) . Please record your new password and tap Reset. 3. It will send you a verification code email. www.faleemi.com support@faleemi.com...
  • Page 98: Country/Region

    12.2.4. Email This email is your account user name. 12.2.5. Delete Account You can delete your account here. You MUST first delete all devices under your account, cancel your cloud subscriptions that are activated. 12.3. eneral settings www.faleemi.com support@faleemi.com...
  • Page 99: Language

    Set the Faleemi Cloud app Language Message notification. 12.3.1. Language You can change the Faleemi Cloud App Language (16 languages) here. * By default, the language that displays when you log in to the Faleemi Cloud app interface is set to Auto. www.faleemi.com support@faleemi.com...
  • Page 100: Reminder Of Cellular Data

    Reminder of using cellular here. 13.3.3. Notification settings You can do the setting for Message notification (App notification, Alert notification, System notification, Marketing notification, Notification tone follow system) here. You can modify in your phone "Settings - Notification - Faleemi Cloud". www.faleemi.com support@faleemi.com...
  • Page 101: Enable Hard Decoding

    Please select the option based on the actual effect. 12.4. Contact us You can contact Faleemi. Faleemi Support Team: support@faleemi.com Faleemi Sales Team: sales@faleemi.com www.faleemi.com...
  • Page 102: Faq

    12.5. FAQ Troubleshooting Frequently Asked Questions. 12. . Diagnose www.faleemi.com support@faleemi.com...
  • Page 103 You can get a diagnosis here, Please make sure your phone is connected to the same Wi-Fi as the camera when you do the diagnostics. www.faleemi.com support@faleemi.com...
  • Page 104: About

    12.7. About www.faleemi.com support@faleemi.com...
  • Page 105: Sign Out

    Version update, Terms of Use, Privacy Policy. 12.8. Sign out Sign out the Faleemi account. 13. Frequently Asked Questions (FAQ) 1. Which App does this camera use? It uses “Faleemi Cloud” App and does not support “Faleemi” App. www.faleemi.com support@faleemi.com...
  • Page 106: How To Reset Your Camera (Restore To Factory Default)

    The email might be deemed as junk email. Please kindly check it in spam. b. If there is no activated email in spam. Please add “mail.ajcloud.net” into the white list in the mailbox and then tap “Re-send email”. www.faleemi.com support@faleemi.com...
  • Page 107: The Memory Card Cannot Be Recognized By Camera

    Please go to Camera Settings page to check that if you turned on motion Alert and go to [Me] → → notification to check that if you allowed the Faleemi [General settings] [Message] Cloud app to send you notification. 7. I don’t have Wi-Fi at my house. Would this camera work without it? No, the camera does not work without Wi-Fi.
  • Page 108: Can You Invite Someone To The App, And Then Remove Them Afterward

    Yes, it needs to be plugged into an outlet for continuous power. 12. How can I get after-sales service? You can send us a message on Faleemi website or send an email to our support (support@faleemi.com) or call our support team. You will find the contact information on Faleemi website or in the included manual.
  • Page 109 Faleemi Technologies Ltd (“Faleemi”). Faleemi reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Faleemi to provide notification of such revision or change.

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