Philips 224G5 User Manual
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Philips 224G5 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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224G5

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Summary of Contents for Philips 224G5

  • Page 1 224G5 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes....21 6. Power Management ......22 7. Regulatory Information ......23 8. Customer care and warranty ...29 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........29 8.2 Customer Care & Warranty ....31 9. Troubleshooting & FAQs ....34 9.1 Troubleshooting ...........34 9.2 SmartControl Lite FAQs ......35...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives This marking on the product or on its...

  • Page 6: Important Safety Information

    1. Important • Do not use cleaning chemicals containing 1.4 Important safety information alcohol, solvent, surfactant, or was, benzene, thinner, mosquito repellant or Optimal 3D viewing lubricant. Using these chemicals can cause For an optimal 3D viewing experience, we discoloration or cracks. recommend that you: • Sit at a distance that is at least 55cm.

  • Page 7: Setting Up The Monitor

    2.1 Installation Package contents 224G5 2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) Gently attach the base to the base column until the latch locks the base.
  • Page 8 2. Setting up the monitor Note Connecting to your PC The 3D glasses are designed for 3D viewing only. It is very important that you use the 3D glasses bundled with the monitor. If you sit outside of the specified 3D viewing angle or distance when viewing 3D images, the 3D images may look overlapped or not shown properly.

  • Page 9: Operating The Monitor

    2. Setting up the monitor 3D hot key: 2.2 Operating the monitor Front view product description                Switch monitor’s power ON and  OFF. 1. 2D to 3D: You can view 3D image for 2D Access the OSD menu.
  • Page 10 Description of the On Screen Display 5. Top-Bottom: What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to Top image adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 11 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, reference when you want to work your way 1920×1080@60Hz.

  • Page 12: Image Optimization

    OK button to confirm selection and close the or watching a video, Philips SmartImage Lite SmartImage Lite OSD. delivers great optimized monitor performance. There are three modes to be selected: Standard, Why do I need it? Internet, Game.

  • Page 13: Smartcontrast

    • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without 3.3 Philips SmartControl Lite wizard by Standard pane. The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface.
  • Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 16 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Displays current preference settings. • Final next goes File>Presets pane. • A checked box enables the feature. The • Cancel closes the UI and returns to the check box is a toggle.
  • Page 17 3. Image Optimization Options>Input - Will only be active when Help>User Manual - Will only be active when selecting Input from the drop-down Options selecting User Manual from the drop-down menu. On a non-supported display capable of Help menu. On a non-supported display DDC/CI, only the Help and Options tabs are capable of DDC/CI, only the Help and Options available.
  • Page 18 3. Image Optimization Context Sensitive menu • Technical Support - displays the tech support page. The Context Sensitive menu is Enabled by default. If Enable Context Menu has been • Check for Update - takes the user to PDI checked in the Options>Preferences pane, then Landing and checks the user’s version the menu will be visible.

  • Page 19: View 3D By Using Tridef 3D Software

    4. View 3D by using TriDef 3D software 4.2 TriDef 3D software Installation 4. View 3D by using TriDef Guide 3D software Insert CD of “Monitor user’s manual”. Click and run it's execution file (TriDef-3D XXX.exe). 4.1 PC System requirements 1.
  • Page 20 4. View 3D by using TriDef 3D software 4. There is icon shown on Windows OS Hot key Function desktop. combination Alt + Shift + = Focus speed Alt + Shift + \ Laser sight On/Off PrtScn (SysReq) 3D screenshot Alt + Shift + ' Increase image stretch Alt + Shift + ;...

  • Page 21: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type IPS LCD Backlight Panel Size 21.5" W (54.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.2479 mm x 0.2479 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14ms SmartResponse (available for 5ms in 2D...
  • Page 22 Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...

  • Page 23: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00...

  • Page 24: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 25: Regulatory Information

    • Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use • The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility Congratulations! • The brand owner demonstrates the...
  • Page 26 7. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic • EN60950-1:2006+A11:2009+A1: Product Environmental 2010+A12:2011 (Safety requirement of Assessment Tool) program Information Technology Equipment). evaluates computer desktops, laptops, and monitors based on 51 • EN55022:2010(Radio Disturbance environmental criteria developed through requirement of Information Technology...
  • Page 27 7. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 28 7. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de Polish Center for Testing and Certification...
  • Page 29 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 30 7. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.

  • Page 31: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 32 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 33: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 34 8. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV”...
  • Page 35 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan Philips Consumer Service (9221) 2737411-16 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) PCCW Taiwan Teleservices FETEC.CO 0800-231-099 Taiwan Thailand Axis Computer System Co., Ltd. (662) 934-5498...

  • Page 36: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...

  • Page 37: Smartcontrol Lite Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 38: General Faqs

    60Hz, In case of any Function. What can I do? disturbance on screen, you can set it Ans.: Philips Service center has a right to ask for up to 75Hz to see if that removes the legitimate identification and authorization, disturbance.
  • Page 39 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 40 9. Troubleshooting & FAQs Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired.
  • Page 41 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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