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T roubleshooting
If the problem is not resolved after troubleshooting, immediately contact your refrigerator retailer.
Problem
Refrigerator does not cool
CheckJhe following
'
Solutions and reasons
© Is the refrigerator receiving power?
Items in compartments
other than the freezer
compartment begin to
freeze
© Is the temperature control knob set to MID or a left of MID?
© Has the refrigerator just been installed?
© Is there sufficient space around the refrigerator?
Is the refrigerator in direct sunlight or is heat
ventilation hampered?
@
Have you blocked the flow of refrigerated air?
Is the door opened frequently or left ajar?
Is the temperature control knob for the
refrigerator compartment set to COLDER?
Have you placed items with high water content
in the back of the refrigerator?
Is the ambient temperature less than 5 °C?
rv:
© Check the power cord plug and the circuit breaker.
© Adjust the temperature control knob to a cooler setting
(towards COLDER).
@ It sometimes takes 4-5 hours for the refrigerator to cool
and 24 hours to make ice in the summer.
© Check that the re'rigerator is installed and set up correctly.
© Check that the refrigerator is not excessively packed with
food items and that the doors are not ajar.
© Adjust the temperature control knob to a warmer
setting (towards MID).
© Store beverages and food items that have high water content such
as vegetables and fruit in the front of the refrigerator.
© Set the temperature control knob to MID so food items will
not freeze easily.
Is the door opened frequently or left ajar?
Is it a rainy or highly humid time of the year?
© Condensation and frost can form if the doors are only slightly ajar
and the moisture in the air cools.
© Condensation may temporarily collect on the refrigerator. Wipe trie
refrigerator with a dry cloth. In addition, frost may form easily in the
freezer compartment. Open and close the freezer compartment door
only as much as necessary.
Doors are easy to open or
difficult to close
© Is any food item contacting a door? Is the refrigerator
excessively packed with food items?
Has any food item dropped behind the case in one of
sliding doors or is the power cord pinched between the
door and the refrigerator?
Is the refrigerator installed on an uneven surface? Are the
'Y'l
© Do not store food Items so that they stick out from the shelves or
cases.
© Remove any dropped or pinched item. Be careful not to pinch items
such as food items, the power cord, or plastics bags between the door
and the refrigerator.
© Lower the adjusting supports to raise the front of the refrigerator
Strong odors
(food items or ice)
/
\
© Have you placed items with strong odors inside the
refrigerator without wrapping them in plastic wrap?
© Is the water tank clean?
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© The deodorizer cannot completely remove extremely strong odors. Be sure to
wrap food items with strong odors in plastic wrap.
v© Clean the water tank regularly.
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*
Noise interference
with television
►
^
^©
Is your television or other household appliance located near the
N-
refrigerator?
© Is the refrigerator power cord plugged into an electric outlet near
V
the antenna outlet?
)
^©
Relocate the refrigerator or the household appliance.
©
Use a dedicated outlet and ground the refrigerator.
V
)
Loud or disturbing
noises
The noises listed to the
right are normal
IZM
© The noise gets loud suddenly or the tone changes.
© Sometimes (every 1-2 hours), a whirring or rumbling
sound is heard.
© After the power is turned on and sometimes during ice
making (every 1 -2 hours), low-pitched and high-pitched
sounds are heard.
@ Slight whistling sounds are heard when the doors are closed.
© Sometimes hissing or bubbling sounds are heard.
© Sometimes after opening a door, a cracking sound or the
sound of dripping water is heard from within the refrigerator.
Sometimes a sound like buzzing mosquitoes is heard.
after the unit has been first installed, it is hot, or the doors are opened
and closed frequently,
© These are the sounds of ice making. Even if the water tank is empty, the
automatic icemaker and water pump make a sound every 100 minutes.
© These are sounds from the operation check of the ice making. The
operation check is performed even if the automatic icemaker is set to
ICE STOP.
@ These sounds are made when the fan motor starts.
© These are the sounds of the flowing refrigerant (gas).
© A creaking or cracking sound is made when warm air has
entered the refrigerator, causing the plastic parts to expand.
A®
This sound is made when the air control damper operates.
Exterior gets hot or
wind blows from
the bottom of the
refrigerator
The refrigerator is equipped with piping to prevent condensation and for
heat ventilation from the sides and above the unit. In addition, the
refrigerator is equipped with a fan on the bottom of the unit to aid in
heat ventilation. When the refrigerator is first used and during the
summer, warm air can flow from under the refrigerator, especially when
the exterior temperature is 50-60 °C. This is necessary for cooling and
is not a malfunction.
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