Summary of Contents for A.O. Smith Cyclone BFC - 30
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Installation Installation Installation User and User and User and Service Manual Service Manual Service Manual WATER PRODUCTS WATER PRODUCTS WATER PRODUCTS COMPANY COMPANY COMPANY A DIVISION OF A. O. SMITH CORPORATION A DIVISION OF A. O. SMITH CORPORATION A DIVISION OF A. O. SMITH CORPORATION XTRA HIGH EFFICIENCY XTRA HIGH EFFICIENCY...
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www.aosmithinternational.com your installer...
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Any brand names mentioned in this manual are registered trademarks of their respective owners. Liability A.O. Smith water Products Company accepts no liability for claims from third parties arising from improper use other than that stated in this manual and in accordance with the General Conditions registered at the Eindhoven Chamber of Commerce.
Introduction About the appliance This manual describes how to install, service and use the BFC appliance. The BFC appliance is a condensing water heater with a fan in the air intake. The BFC can be installed as either an open or room-sealed appliance. A concentric chimney connector is fitted standard to the appliance.
Introduction • Furthermore, the installation must comply with the manufacturer's instructions. guidelines published on or prior to the moment of installing, will apply to the installation. Target groups The three target groups for this manual are: • • • Symbols on each page indicate the target groups for whom the information is intended.
Forms of notation The following notation is used in this manual: serious damage to the appliance. Instruction manual BFC Note Important information. Attention Ignoring this information can lead to the appliance being damaged. Warning Failure to carefully read this information may lead to personal injury and...
Introduction Overview of this The table provides an overview of the contents of this document. document Contents of this document Chapter Target groups Working principle of the appliance Installation Filling Draining The control panel Status of the appliance Starting and running Shutting down Main menu Service program...
Working principle of the appliance Introduction Topics covered in this chapter: • • • • General working The figure shows a cut-away view of the appliance. principle of the Cut-away view of the appliance appliance Legend Only applicable numbers are mentioned.
Working principle of the appliance In this appliance the cold water enters the bottom of the tank via the cold water inlet (14). Once heated by the combustion chamber (8) and heat exchanger (11), the hot tapwater leaves the tank through the hot water outlet (2). Once the appliance is completely filled with water, it remains constantly under water supply pressure.
2.4.2 Water temperature protection The electronic controller uses temperatures sensors T1 (7) and T2 (13) to monitor three temperatures that are important for safety. The table explains the functioning of the temperature sensors. Temperature protection Protection Description Against frost The frost protection cuts in. The water is heated to 20°C. (T1 <...
2.5.3 T&P valve A T&P valve is only mandatory in an unvented installation. However, A.O. Smith also recommends the use of a T&P valve in vented installations. A T&P (Temperature and Pressure Relief) valve monitors the pressure in the tank and the water temperature at the top of the tank.
Installation in compliance with the general and local regulations imposed by the gas, water and power supply companies and the fire service. The appliance may only be installed in a room that complies with the requirements stated in national and local ventilation regulations Introduction This chapter describes the installation activities to be carried out before you...
Installation 3.3.1 Air humidity and ambient temperature The boiler room must be frost-free, or be protected against frost. The table shows the environmental conditions that must be adhered to for correct functioning of the electronics present in the appliance to be guaranteed. Air humidity and ambient temperature specifications Air humidity and ambient temperature Air humidity...
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and/or connections can cause damage to the immediate environment or floors below the level of the boiler room. If this is the case, the appliance should be installed above a wastewater drain or in a suitable metal leak tray. The leak tray must have an appropriate wastewater drain and must be at least 5cm deep with a length and width at least 5cm greater than the diameter of the appliance.
Installation Technical specifica- The appliance is supplied without accessories. Check the dimensions tions and other specifications accessories you plan to use. 3.4.1 Dimensions of the appliance Plan and elevation of the appliance Legend See the table. (3.4.1 "Dimensions of the appliance"), gas data (3.4.2 "General and electrical specifications") 30º...
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Dimensions (all sizes in mm, unless otherwise stated) Dimen Description sion Total height Diameter of the appliance Flue gas outlet diameter Height of flue/air supply x position of flue y-position of flue Height of gas connection Height of cold water supply Height of hot water outlet y-position of hot water outlet Height of cleaning opening...
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Installation 3.4.3 Gas data Gas data Description II 2H3+ Gas category 2H: G20 - 20 mbar Injector orifice diameter (1) = Blank plate (2) = Burner pressure regulator Nominal load (gross calorific value) Nominal output Supply pressure Burner pressure Gas consumption General 3+ Injector orifice diameter (1) = Blank plate...
Installation Water connections, Unvented in compliance with general and local regulations 3.6.1 Cold water side See (A) in the installation diagram 1. Fit an approved stop valve (4) on the cold water side as required by 2. The maximum working pressure of the appliance is 8 bar. Because the 3.
Water connections, Vented in compliance with general and local regulations 3.7.1 Cold water side See (A) in the installation diagram 1. Fit an approved stop valve (4) on the cold water side between the cold water 3.7.2 Hot water side See (B) in the installation diagram 1.
Installation Gas connection in compliance with general and local regulations enough to supply sufficient capacity to the appliance. See (D) in the installation diagram 1. Fit a manual gas valve (10) in the gas supply pipe. 2. Blow the gas pipe clean before use. 3.
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Types of appliances IMD-0468 R0 Instruction manual BFC...
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Installation Explanation of type of appliance Type of appliance Description Air for combustion is drawn from the boiler room. Concentric and / or parallel wall flue terminal Concentric and / or parallel roof flue terminal Appliances on common air supply and flue gas discharge (concentric and / or parallel) in multi-storey building.
Use of an incorrect roof or wall-mounted flue terminal can cause the installation to malfunction. Instruction manual BFC Attention For type C13 and C33 installations,A.O. Smith prescribes the use of a roof IMD-0284 R1...
Installation Concentric wall flue terminal specifications C13 Specification Wall flue terminal set: • 1X Wall flue terminal (incl. wall flange & clamping ring) • 1X Pipe 500mm • 1X Bend 90° Pipe material Pipe diameters (1) No other wall flue terminal is permitted. Use this item number to order the wall conduit set from supplier, manufacturer or wholesaler.
3.9.4 Parallel connections The table states the maximum pipe lengths for parallel systems. The maximum pipe length depends on the chosen diameter. Flue gas outlet requirements for parallel systems Appliance BFC 28 BFC 30 BFC 50 BFC 60 BFC 28 BFC 30 BFC 50 BFC 60...
Installation Appliance with parallel flue gas discharge material The longest pipe must be used to check the maximum length. In this case, the chimney pipe is the longest. This is 25 metres. This 25 metres is the sum of pipe sections 1, 2, 3, 4 and 5.
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Optionally, it is possible to connect an isolating transformer, a continuous pump, a program-controlled pump, an extra ON mode switch and an extra alarm signal to the appliance. For these options, see: • • • • consumption stated in the table 3.10.2 Preparation mains phase (L) to the phase of the appliance, and the mains neutral (N) to the...
Installation In preparation, you must first remove the two plastic covers and the protective cap of the electrical section. 1. Undo the screws of the plastic covers. 2. Carefully remove the covers from the appliance. 3. Loosen the 2 screws (A) of the electrical section, and remove the protective the electrical component connections.
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4. If you have no more connections to make: 5. Connect the power cable to the isolator. 3.10.5 Connecting continuous pump 1. Connect phase (L), neutral (N) and earth ( ) to terminals 7, 8 and 9 as 2. Fit the cable in the strain relief. 3.
Installation 3.11 Checking the supply pressure and burner burner pressure, you must fill pressure check the supply pressure and burner pressure. gauges. This procedure assumes that these two gauges are available. Gas control Legend Only applicable numbers are mentioned. 1. supply pressure test nipple 2.
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3.11.2 Procedure to check pressures 1. There are two test nipples on the gas control: 2. Connect a pressure gauge to the burner pressure nipple (2). 3. Open the gas supply and vent the gas supply line with the supply pressure 4.
Installation 9. Use the pressure gauge to read the supply pressure at 1nipple 10. Use the pressure gauge to read the burner pressure at nipple If the burner pressure is not correct and the appliance is fitted with a blank plate, you will not be able to adjust the pressure.
Conversion to a different gas category engineer. If the appliance must operate on a family of gases (LP gas or natural gas) or other gas category than that for which the appliance has been set at the factory, the appliance will have be adapted using a special conversion kit. conversion is complete.
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Conversion to a different gas category 1. Isolate the water heater from the power supply 2. Shut off the gas supply. 3. Undo the screws of the plastic covers. 4. Carefully remove the covers from the top of the appliance. 5.
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10. Check whether there is a burner pressure regulator (7) attached to the top burner pressure blanking plate with a cork gasket. A burner pressure that deviates with respect to the supply pressure requires a burner pressure regulator with rubber gasket to be used.
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Conversion to a different gas category Instruction manual BFC...
Filling Filling the appliance 5.1.1 Filling unvented installations To fill the appliance, proceed as follows: 1. Open the stop valve (11) in the hot water pipe and, if present, the stop valves 2. Close the drain valve (9). 3. Open the nearest hot water draw-off point (14). 4.
Draining Draining unvented installations 1. Activate the MENU with MENU ^ ON È WEEK PROGRAM 2. Position the cursor in front of OFF. 3. Confirm OFF with 4. Wait until the fan has stopped. The symbol appliance. 5. Switch the appliance OFF (position 0) using the ON/OFF switch on the 6.
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6. Isolate the water heater from the power supply by putting the isolator 7. Shut off the gas supply (10). 8. Close the stop valve (11) in the hot water pipe. 9. Close the stop valve (4) between the water tank and the cold water inlet (A). 10.
The control panel Introduction Topics covered in this chapter: • Controls; • Meaning of icons; • Electronic controller ON/OFF switch; • Navigation buttons; • connection. Controls The figure shows the electronic controller. 0063 IMD-0423 R0 The control panel is completely menu-driven, and comprises: •...
PC connection The PC connection is solely intended to enable technicians from A.O. Smith to display the status and history of the appliance. These details can be important for troubleshooting and/or responding to complaints.
Status of the appliance Introduction Topics covered in this chapter: • Operating modes; • Error conditions; • Service condition. Operating modes When running, the appliance has four basic operating modes, namely: • • • EXTRA • PROG 8.2.1 In this mode, the frost protection is activated. The figure shows the display with the following information: •...
Status of the appliance 8.2.4 PROG In this mode a preset week program is active, and the appliance responds continually to demand within the time periods set in the week program. There are two distinct situations possible in this mode: PROG 10:00 Monday 76ÉC...
Service condition The figure shows the message WARNING MAX. BURNING HOURS: SERVICE REQUIRED SERVICE REQUIRED.Should this message appear, then the appliance is in need of a service and maintenance inspection. In that case, contact your service and maintenance engineer. Note The message SERVICE REQUIREDis based on the number of expired burning hours and the preset service interval.
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Status of the appliance Instruction manual BFC...
Starting and running Introduction Topics covered in this chapter, in sequence: • Starting and running. • The appliance's heating cycle. Starting and running Start the appliance as follows: 1. Fill the appliance "Filling"). 2. Open (3.5 "Installation diagram") the manual gas valve.
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Starting and running Once the appliance starts, it will run through the following steps: 1. The water temperature drops below the set temperature of (for example) 65°C. The electronic controller detects a demand and starts the heating cycle. The icon is activated.
Shutting down 10.1 Introduction This chapter describes: • Shut the appliance down for a brief period ("OFF mode"); • Electrically isolating the appliance; • Shutting the appliance down for a long 10.2 Shut the appliance down for a brief period ("OFF mode") To shut the appliance down for a brief period, you must activate the frost protection.
Main menu 11.1 Introduction The MENU is reached by pressing the electronic controller. MENU »OFF ^ ON È WEEK PROGRAM EXTRA PERIOD SETTINGS The main menu comprises: • Select this option if you wish to turn (10 "Shutting down") the appliance for a brief period, but do not wish to drain it.
Main menu • Confirm with .After confirming, the appliance enters "ONmode". SETPOINT » 65ÉC Note If the preset temperature is higher than the current water temperature, then the appliance might not immediately start the heating cycle. To prevent excessively frequent switching on and off, there is a heating margin.
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The display shows the menu for the week program, see the figure below. With the default setting, the program switches on and off every day at 00:00 and 23:59 hours respectively, the water temperature is 65°C and the pump is switched on (P). DAY TIME Tset ON »SU...
Main menu 11.7.4 Week program: setting the program- controlled pump 1. If required, a pump can be controlled during the period. Use to set PUMP ON . The pump ensures a regular circulation of hot water in the hot water pipes. You can skip this step if you there is no pump in your hot water circuit.
11.9 Deleting times from a week program All switch-on/off times are shown sequentially in the display. Assume that the switch-on/off times for the appliance are programmed as in the figure. DAY TIME Tset ON »SU 08:15 75ÉC P OFF SU 12:45 18:00 75ÉC P OFF SU...
Main menu If the water temperature becomes too low during the extra period (11.11 "Programming an extra the appliance will run through the heating cycle (9.3 "The appliance's heating cycle") back into the extra period. The same settings can be made for an extra period as for a week program (11.7 "Changing the appliance's standard week program")
11.12 Settings Using the SETTINGS option, you can adjust certain settings and read certain appliance data: • Adjustable settings Language of the menu. Current day of week and time. • Displayable appliance specifications, this category is only relevant to the installation engineer and/or service and maintenance engineer Control range (water temperature).
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Main menu Confirm the minute setting with TIME 15»45 The time has been set. Note The appliance takes no account of daylight saving. 11.12.3 Displaying appliance specifications Note This category is solely intended for the installation engineer and/or service and maintenance engineer. The table shows the correct settings.
Service program 12.1 Introduction The service program is used by the installation engineer or service and maintenance engineer for: • Setting the hysteresis; • Displaying the error history; • Displaying the appliance history; • Display the selected appliance; • Switching the pump on or off;...
Service program 12.4 Displaying the appliance history The appliance history submenu is used to display the burning hours, the number of ignitions, the number of flame errors and the number of ignition errors. Call up the menu for displaying the appliance history as follows: •...
Troubleshooting 13.1 Introduction A distinction is made between: • • S02: SENSOR ERROR S02: SENSOR ERROR Instruction manual BFC General errors General errors are not reported on the display. General errors are: Gas smell Display does not light up Insufficient or no hot water. Water leakage Explosive ignition.
13.2 Troubleshooting table for general errors Warning Maintenance may only be performed by a qualified service and maintenance engineer. General errors Symptom Cause Solution Gas smell Gas leak Display is off Appliance is turned off Start the appliance up No supply voltage 1.
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Symptom Cause Solution Water leakage Leakage from a water Tighten the threaded connection connection (threaded) Condensate leakage Check that the condensation water discharge is working properly. Rectify if necessary Leakage from another Trace the leak nearby water appliance or pipe segment Leakage from the Consult the supplier and/or manufacturer appliance's tank...
13.3 Troubleshooting table for displayed errors Displayed errors Code + Description Cause Solution S01 (blocking error) Sensor is not (correctly) Connect the sensor lead to JP3 connected Open circuit from Damaged cable or Replace the sensor temperature sensor T2 defective sensor at bottom of the tank S02 (blocking error) Sensor is not (correctly)
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Code + Description Cause Solution S12 (blocking error) Short circuit in sensor Replace sensor T circuit Short circuit in sensor 1 of temperature sensor at the top of the tank S13 (blocking error) Short circuit in sensor Replace sensor T circuit Short circuit in sensor 2 of temperature sensor...
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Code + Description Cause Solution F02 (lock out error) Defective motor and/or 1. Check the motor and rotor rotor. 2. Replace the fan if the motor or rotor is defective. Fan fails to run at 3. Reset appliance controller correct speed. Damaged wiring 1.
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Code + Description Cause Solution Air pressure switch fails Air pressure switch 1. Check the wiring between the air pressure switch and the to close during pre- leads purge. 2. Reset appliance controller Loose air pressure 1. Check hoses between air pressure switch and burner/fan. switch hoses 2.
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Code + Description Cause Solution F03 (lock out error) Damaged wiring/Open 1. Check the wiring between the pressure switch and the circuit The pressure switch 2. If necessary, replace the wiring fails to work correctly Pressure switch not 1. Check the running speed of the fan closing 2.
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Code + Description Cause Solution F04 (lock out error) No gas 1. Open the main gas valve and/or the manual gas valve supplying Three unsuccessful 2. Check the supply pressure to the gas control ignition attempts. 3. If necessary, repair the gas supply Air in the gas pipes Bleed the air out of the gas pipe No burner pressure...
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Code + Description Cause Solution F06 (lock out error) Damaged cable in Check the wiring of the flame probe. If necessary, replace the contact with metal wiring. surface. Short circuit between flame probe and earth Ceramic part of the 1. Check that the ceramic part of the flame probe is still intact in flame probe is broken/cracked.
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Code + Description Cause Solution F10 (lock out error) Pressure switch not 1. Check the running speed of the fan closing Restriction on the 2. Check that the hoses on the pressure switch and the air supply number of ignition attempts based on pressure switch state changes.
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Code + Description Cause Solution C02 (lock out error) Incorrect reference 1. Reset electronic controller. voltage from the AD 2. Check that the frequency of the power supply is converter. Error message from the appliance controller. 3. If the frequency is correct but the error persists, replace the Internal error message •...
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Code + Description Cause Solution E01 (blocking error) The temperature of the None. This is a temporary message that may appear from time to water at the top of the time, but will disappear automatically. tank is > 85 The temperature protection at the top of the tank has been activated.
Maintenance frequency 14.1 Introduction A service should be carried out at least once a year, both on the water side and on the gas side. Maintenance frequency depends, among other things, on the water quality, the average burning time per day and the set water temperature. To determine the correct maintenance frequency, it is recommended to arrange for the service and maintenance engineer to check the appliance on both the water and gas side, three months after installation.
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Maintenance frequency Instruction manual BFC...
Performing maintenance 15.1 Introduction maintenance engineer. At each service, the appliance undergoes maintenance on both the water side and the gas side. The maintenance must be carried out in the following order. model, and the full serial number of the appliance. These details can be found on the rating plate.
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Performing maintenance 6. Switch the electronic controller ON by setting the ON/OFF switch to MENU ^ ON È WEEK PROGRAM 7. Activate "ON mode" by going through the following steps: 8. If there is no heat demand, increase Tset 9. Check whether the heating cycle runs correctly 10.
15. Test the operation of the overflow valve of the protected cold supply setup. 16. Test the overflow operation of the T&P valve. The water should spurt out. 17. Check the drain pipes from the discharge points of all valves and remove 18.
Performing maintenance 4. Inspect the tank and remove the loose scale deposits and contamination. 5. If the scale cannot be removed by hand, then the appliance will need to be 6. Close the cleaning opening. To avoid damage to the tank, tighten the bolts 15.3.4 Cleaning condensation water discharge Regular cleaning of the condensation drain and siphon is essential for...
A.O. Smith water Products Company B.V. of Veldhoven, The Netherlands (hereinafter "A.O. Smith") the right to the warranty set out below, defining the commitments of A.O. Smith to the owner. 16.1 General warranty If within one year of the original installation date of a water heater supplied by A.O.
Smith warranty expressly set out in this Certificate. Under the terms of the supplied warranty, A.O. Smith is not liable for damage to persons or property caused by (sections or parts, or the glass-lined steel tank of) a (replacement) water heater that it has supplied.
17.3 Week program card You can cut the week program card out and keep it near the appliance. Period TIME Example Period TIME 14:30 16:15 Instruction manual BFC Tset Pump Period ...°C ON / OFF ...°C ON / OFF ...°C ON / OFF ...°C ON / OFF...
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