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Pro Camera Web Interface
User Guide
Avigilon H4 and H5 Pro IP Camera Models:
H5PRO-B
H4PRO-B
 

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Summary of Contents for Avigilon H4 Pro

  • Page 1 Pro Camera Web Interface User Guide Avigilon H4 and H5 Pro IP Camera Models: H5PRO-B H4PRO-B  ...
  • Page 2 The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document;...
  • Page 3: Table Of Contents

    Table of Contents Introduction System Requirements Other Web Interface Guides Accessing the Camera Web Interface Creating the Initial User and Logging In Logging In Live View Saving a Still Image Setup General Network Configuring 802.1x Port-Based Authentication Switching 802.1x Authentication Profiles Deleting an 802.1x Authentication Profile Configuring SNMP Configuring DSCP...
  • Page 4 Tamper Detection Analytics Configuration Extended Settings Privacy Zones Setting a Privacy Zone Deleting a Privacy Zone Storage Enabling Onboard Storage ONVIF Profile G Downloading Recorded Video from the Web Interface Downloading Recorded Video from the SD Card Deleting Recorded Video SD Card Failures Digital Inputs and Outputs Audio Users...
  • Page 5: Introduction

    Introduction Avigilon High Definition IP cameras include a web interface that allows you to view the live video and configure the camera through a web browser. Before you access the web interface, make sure all the procedures described in the camera installation guide have been completed.
  • Page 6: Accessing The Camera Web Interface

    After the camera has been installed, you need the camera's IP address to access the web interface. The IP address can be found in the following:   The Avigilon Control Center (ACC) software — Open the Setup tab to see the details of the selected camera.  ...
  • Page 7: Logging In

    Logging In Cameras manufactured before January 1, 2020, have a default username and password you can use to log in. You will automatically be prompted to enter your username and password to access the camera.   If the camera is in the factory default state and was manufactured after January 1, 2020, you will be asked to create a user with administrator privileges before the camera will be operational.
  • Page 8: Live View

    Live View After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream. Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to return to this page.
  • Page 9: Setup

    Setup Note: Certain options are not displayed if they are not supported by the camera model you are using or if you do not have the required user permissions. The factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface.
  • Page 10: General

    H4 Pro Cameras Only  5. Select the Enable ONVIF compatibility check box to enable ONVIF features on your H4 Pro camera. Note: The Enable ONVIF compatibility check box will not appear when configuring cameras that already have ONVIF enabled. New cameras have ONVIF enabled by default. Older cameras may have this check box appear after upgrading the camera firmware.
  • Page 11  6. From the Mode drop-down list, select the mode that the camera will operate in. This option is only displayed for higher bandwidth usage cameras.   Full Feature — This is the standard operating mode. Offers the full functionality of the camera. This mode will disable H.265 on 26 MP H5 Pro cameras.
  • Page 12: Network

    Network On the Network page, you can change how the camera connects to the server network and choose how the camera keeps time.  1. At the top of the page, select how the camera obtains an IP address:   Obtain an IP address automatically: select this option to connect to the network through an automatically assigned IP address.
  • Page 13  7. In the NTP Server area, indicate if you want the camera to use an NTP server to keep time.  a. Select the NTP source to use for keeping time:   Always use Avigilon Control Center NTP Server. Select this option if you want the camera to keep time through the Avigilon Control Center™ software only.  ...
  • Page 14: Configuring 802.1X Port-Based Authentication

      Use Avigilon Control Center Server with a failover external NTP. By default, Avigilon cameras keep time through the Avigilon Control Center software and will use an external NTP Server when not connected to an ACC server, if one is configured.
  • Page 15: Switching 802.1X Authentication Profiles

    On the SNMP page, you can configure the camera's SNMP settings and choose the status information that is sent to the management station page. For more details on the status information or traps that will be sent, see the camera's Management Information Base (MIB) file on the Avigilon website: http://avigilon.com/support- and-downloads.
  • Page 16: Configuring Dscp

     a. Read Community: enter the read community name for the camera. The name is used to authenticate SNMP traffic. Only SNMP management stations with the same read community name will receive a response from the camera.  b. Trap Destination IP: enter the IP address of the management station where the traps will be sent.
  • Page 17: Ip Filter

     a. DF (0)  b. CS2 (16) (This is the default option.)  4. In the Web interface drop-down menu, click to select one of the options:  a. DF (0)  b. AF21 (18) (This is the default option.)  5. In the SNMP protocol drop-down menu, click to select one of the options:  a.
  • Page 18 If enabled, you have the option to limit IP addresses in 2 ways:   Deny Access to specific IP addresses or range of addresses.   Allow Access only to specific IP addresses or range of addresses. Important: If you choose to filter IP access using the Allow Access option, make sure that you configure the correct addresses to be allowed or you may be locked out of your camera.
  • Page 19: Security Settings

     3. Click Apply to save your settings. Important: Changing this setting on your camera will require your camera to reboot and you will lose the video stream for that time. Avigilon recommends that you apply this setting during non-critical operating times.
  • Page 20: Enabling Srtp Streaming

    When the CRYPTR micro's internal audit log reaches 80% capacity, entries are automatically pulled from the CRYPTR micro, logged to the camera's syslog, and the CRYPTR micro's audit log is cleared out. The CryptR Log page will only show entries that haven't been logged to the camera's syslog yet. Note: If the CRYPTR micro card is ejected or becomes unusable while it is inserted in the camera and enabled, the camera will restart in FIPS 140-2 mode.
  • Page 21: Downloading Certificates

      Algorithm: This contain a hashing algorithm and a digital signature algorithm.   Expiry Date: The date when the certificate expires.   Type: The type of certificate, i.e., trusted or not trusted. Downloading Certificates  1. To download a Certificate, select it from the list.  2.
  • Page 22: Image And Display

      Last Known Light Level Many Avigilon High Definition IP cameras have electronic zoom and focus controls, and you can set the camera’s zoom and focus through this page as well.  1. Use the Zoom slider to adjust the camera’s zoom position.
  • Page 23   If available, click Auto Focus to let the camera focus itself. Note: Once the focus is manually set, it will not change.  3. If the camera becomes defocused while in monochrome mode at night, adjust the IR Focus Offset slider to compensate for the focus shift caused by the built-in or external IR illuminators.
  • Page 24 page 33.   Day/Night Delay (seconds): Set the delay time, in seconds, before the Day/Night mode switch is made once the set threshold is reached.   Enable IR LED in Night Mode: You can manually enable or disable the IR illuminators that are installed on the camera.
  • Page 25   Exposure Offset: This is an advanced setting that allows you to compensate for unusual lighting conditions by setting an exposure offset value. Negative values result in a persistently darker image, and positive values result in a persistently brighter image.  ...
  • Page 26: Adjustments

    You can either use a preset configuration, or you can create your own custom configuration. Use the Preset drop-down list to select the preferred configuration:  a. Avigilon: This preset provides the recommended balance of brightness and color for video surveillance.
  • Page 27: Compression And Image Rate

    The settings on this page only affect the video transmitted to the network video management software. Avigilon High Definition IP cameras have multi stream capabilities. If the camera’s streaming format is set to H.264 or H.265, the camera's web interface can still display live video in JPEG format.
  • Page 28: Enabling Hdsm Smartcodec™ Technology Settings

    Important: Adjusting the stream settings with HDSM enabled and connected to Avigilon Control Center (ACC) or Avigilon Unity Video (AUV) may cause undesired behavior in camera operation and missing recordings. Camera stream settings should only be configured in ACC or AUV.
  • Page 29: Viewing The Rtsp Stream Uri

    Note: Additionally, advanced settings can also be updated on the HDSM SmartCodec Advanced Settings page. For more information, see HDSM SmartCodec Technology Advanced Settings on the next page.  1. Select the Enable check box to enable the HDSM SmartCodec features.  2. In the Min Image Rate field, enter how many images per second you want the camera to stream when there is no motion in the scene.
  • Page 30: Accessing The Still Image Uri

     c. Open the live video stream.  2. To watch the camera’s live video stream from an external video player, click Generate RTSP Stream URI. The generated address is displayed at the bottom of the RTSP Stream URI area. Accessing the Still Image URI On the Compression and Image Rate page, you can access the last still image frame that the camera recorded.
  • Page 31: Tamper Detection

    Note: This motion detection setting configures pixel change detection in the camera's field of view. If you are configuring an Avigilon video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the Avigilon Control Center Client software.
  • Page 32: Analytics Configuration

     1. In the Sensitivity field, enter a number between 1 and 10 to define how sensitive the camera is to a sudden change in the scene. The higher the setting, the more sensitive the camera is to detect scene changes. Note: A sudden change in the scene is usually caused by someone unexpectedly moving the camera.
  • Page 33: Extended Settings

    Extended Settings On the Extended Settings page, you can configure ONVIF Settings.  1. Select the Enable Multi-Packet XML Documents checkbox to enable multi-packet XML documents to reduce metadata size. Only for Video Management systems that support multi-packet XML documents.  2. Select the Enable Analytics Options Requests checkbox to enable the GetAnalyticsModuleOptions and GetRuleOptions Requests.
  • Page 34: Storage

    Storage On the Storage page, you can enable the camera’s onboard storage feature and download recorded video directly from the camera. Onboard storage is available only on cameras equipped with an SD card or microSD card slot. Important: SD card failures can cause the camera to continuously reboot. To prevent this, the SD card will be disabled if persistent failures are detected.
  • Page 35: Onvif Profile G

    On Motion: the camera only records when there is motion in the scene. If you are configuring an Avigilon video analytics camera, the On Motion setting will record either pixel change in the scene or analytics motion events depending on how the camera is configured in the Avigilon Control Center Client software.
  • Page 36: Downloading Recorded Video From The Sd Card

     4. When the Windows AutoPlay dialog box appears, select Open folder to view files.  5. Open the Avigilon Camera Footage application. The Avigilon Camera Footage window lists all the video files that are stored in the SD card.   To download all the recorded videos, click Download All.
  • Page 37: Sd Card Failures

    also choose to manually delete video to make room for new recordings. On the Storage page, you can choose to delete video in the following ways:   To delete individual video files, select all of the files you want to delete from the Recordings list then click Delete.
  • Page 38: Audio

     1. To configure a digital input:  a. In the Digital Inputs area, enter a name for the digital input in the Name field.  b. Select the appropriate state from the Circuit State drop-down list. The options are:   Normally Open  ...
  • Page 39: Users

     1. In the Audio Settings section:  a. In the Encoding field, specify the audio encoder to use:   Opus: Default high quality audio codec.   G.711: Supported on various platforms.  2. In the Device Speaker section, use the Volume slider to adjust the volume on the speaker (from 0 to 100).
  • Page 40: Removing A User

    Removing a User Note: You cannot remove the default Administrator user unless there is another user with administrator privileges. The camera must always have at least one administrator user configured.  1. On the Users page, select a user from the User Name (Security Group) list.  2.
  • Page 41: Upgrading The Camera Firmware

    Upgrading the Camera Firmware To manually upgrade the camera ’s firmware:  1. Download the latest version of the firmware .bin file from the Avigilon website (avigilon.com/support) and complete the following steps:  2. On the System page, click Choose File to browse and locate the downloaded firmware file.
  • Page 42: Disable Webui

    displayed.  4. Click Update. The logs update to display the filtered information. Disable WebUI On the Disable WebUI page, you can disable the camera's web interface, including any non-ONVIF API calls. This will disable any access to the camera other than through the ACC Client or an ONVIF-compliant VMS. Important: If you disable the web UI and non-ONVIF APIs, you will only be able to connect to the camera with the ACC Client or an ONVIF-compliant VMS.
  • Page 43: About

    About On the About page, you can find information about your camera such as the firmware version, serial number, and ONVIF conformance. Checking a Camera's Power Source For camera's with multiple power source options, it may be useful to check the About page to confirm which power source is currently connected.

This manual is also suitable for:

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