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Help Guide
Smartphone
Xperia 1 II XQ-AT51/XQ-AT52
Resetting your applications
You can reset an application or clear application data if your application stops responding or causes issues with your
device. Resetting application preferences does not delete any application data from your device.
Find and tap [Settings] > [Apps & notifications].
1
Tap the number of apps to see all apps.
2
Tap
(More icon) > [Reset app preferences] > [Reset apps].
3
To clear application data
1.
Find and tap [Settings] > [Apps & notifications].
2.
Select an application or service, and then tap [Storage & cache] > [Clear storage] > [OK].
To clear application cache
1.
Find and tap [Settings] > [Apps & notifications].
2.
Select an application or service, and then tap [Storage & cache] > [Clear cache].
To clear the application default setting
1.
Find and tap [Settings] > [Apps & notifications].
2.
Select an application or service, and then tap [Advanced] > [Open by default] > [Clear defaults].
Note
The option to clear the application data, cache, or default setting is not available for every application or service.
E-987-100-15 Copyright 2020 Sony Mobile Communications Inc.
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