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Costar Video Systems CR8000XDi Operation Manual

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Network
Video
Recorder
Operation Manual
CR8000XDi
CR1600XDi
CR3200XDi

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  • Page 1 Network Video Recorder Operation Manual CR8000XDi CR1600XDi CR3200XDi...
  • Page 2 Before reading this manual This operation manual contains basic instructions on installing and using Network Video Recorder. Users who are using this product for the first time, as well as users with experience using comparable products, must read this operation manual carefully before use and heed to the warnings and precautions contained herein while using the product.
  • Page 3 Before reading this manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the appliance Unplug this equipment from the wall outlet and refer servicing to qualified is operated. service personnel under the following conditions: 2.
  • Page 4 Before reading this manual In-Text Symbol Type Description Caution Important information concerning a specific function. Note Useful information concerning a specific function. User’s Caution Statement Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
  • Page 5 © 2014 Costar Video Systems Costar Video Systems reserves all rights concerning this operation manual. Use or duplication of this operation manual in part or whole without the prior consent of Costar Video Systems is strictly prohibited. Contents of this operation manual are subject to change without prior notice.

  • Page 6: Table Of Contents

    Table of Contents Part 1 – Introduction ......... 9 Product Features .
  • Page 7 Table of Contents Remote Control Buttons during Playback ..........36 Context Menu .
  • Page 8 Table of Contents SNS ..................57 Push .

  • Page 9: Part 1 - Introduction

    Part 1 – Introduction Product Features This is a video recorder that supports surveillance, video recording, and video playback using a network of cameras. This NVR (Network Video Recorder) unit offers the following features: • Real-time 8/16/32-channel network surveillance • Network camera zero configuration •...

  • Page 10: Accessories

    Part 1 – Introduction Accessories Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included. XDi Series Power Cable Quick Guide Operation Manual and Optical USB Mouse IR Remote Control iRAS Program CD Assembly Screws for Adding Hard Rack-mount Kit SATA2 cables...

  • Page 11: Overview

    Part 1 – Introduction Overview Front Panel Panic Recording Camera Buttons Alarm Button LEDs Button Search Mode Button Display Button PTZ Button Menu Button Arrow and Playback USB Ports Control Buttons • Some buttons have more than one function. • Remote control sensor is located on the left side of the camera buttons. Ensure that the sensor remains unobstructed at all times.
  • Page 12 Part 1 – Introduction 1 Camera Button Zoom-In Zoom-Out Pressing the Camera button while in Live or Playback mode displays images from the selected camera in Focus Near full screen. To select a camera whose channel is made Focus Far up of two digits, enter the digits in sequence using Load preset window the number keys.
  • Page 13 Part 1 – Introduction • Peripheral Device Connection 0 USB Ports Use the USB ports to connect peripherals such as a • Storage Device Connection USB mouse or a USB printer to the NVR. You can also Connect an external USB hard drive or a USB flash use a USB-to-serial converter and connect multiple memory device to one of the USB ports for use with text-in devices to the NVR at the same time.

  • Page 14: Rear Panel

    Part 1 – Introduction Rear Panel CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN SERVICE PERSONNEL. VIDEO IN / PoE VIDEO IN 100-240V~ Ext.
  • Page 15 CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN SERVICE PERSONNEL. Part 1 – Introduction VIDEO IN / PoE VIDEO IN Ext.
  • Page 16 CTRIC SHOCK. ACK). NSIDE. Part 1 – Introduction • G (Ground) RS232 Connection VIDEO IN 100-240V~ RS -485 Connect alarm in or out's ground cable to the G NC C NO AR I G Connect an external device such as a POS unit to this eSATA connector.
  • Page 17 NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN SERVICE PERSONNEL. Part 1 – Introduction AUDIO IN RS -485 NC C NO AR I G Restart the NVR (turn off and then on). Factory Reset eSATA NETWORK Once the front panel LEDs start to flash, insert a...

  • Page 18: Remote Control

    Part 1 – Introduction Remote Control ID Button PANIC Button Camera Buttons STATUS Button LAYOUT Button PTZ Control Buttons REGISTER MODE Button THUMBNAIL Button CALENDAR Button KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button &...
  • Page 19 Part 1 – Introduction 1 ID Button 9 CALENDAR Button Used to assign remote control ID values. Displays a video recording playback screen that includes a calendar. No additional remote control assignment is necessary if the system's ID is 0. If the system's ID is 0 KEYLOCK Button a number between 1 and 99, however, you will need Locks out all remote control keys.
  • Page 20 Part 1 – Introduction ( PTZ Button Initiates PTZ mode and allows you to control the selected PTZ camera. ) VIEW Button Pressing the VIEW button while in PTZ mode displays the preset list. a SAVE Button Press the SAVE button while in PTZ mode to save the current position as a preset.

  • Page 21: Part 2 - Getting Started

    Part 2 - Getting Started Setup Wizard Quick Wizard Setup Wizard lets you configure basic settings required Select Quick Wizard. for operating the system. Setup Wizard only appears during initial booting. To use Wizard after initial booting, go to Live menu and select Wizard.
  • Page 22 Part 2 - Getting Started Choose the desired Recording Method and click – Recording resolutions used under each recording method and record video quality setting are as follows: Next. High Video Standard Longer Recording Quality Priority Recording Time Priority Profile Profile Profile Motion...
  • Page 23 Part 2 - Getting Started Enter in the Device Name field the NVR name to be Specify whether the system is connected to the Internet and click Next. registered on the FEN server and then click Check to check its availability. If you have chosen No, wait for the test to finish and then click Finish to exit Network Wizard.

  • Page 24: Camera Registration

    Part 2 - Getting Started Camera Registration Once Network Setup Wizard is complete, the system will automatically enter Camera Registration mode and scan for cameras connected to the NVR. – Run DHCP Server: Allocates IP automatically to the camera connected to VIDEO IN port using DHCP.

  • Page 25: Camera View Buttons

    Part 2 - Getting Started Select Scan to commence scanning. Camera List Area • Only cameras that are connected to the NVR via VIDEO IN ports can be scanned and registered. • Selecting Auto Scan (LAN) as the mode scans for network devices matching the selected protocol.

  • Page 26: Video Display Area

    Part 2 - Getting Started Video Display Area 3 Screen Position/Registration Info Flashes in orange if the camera has not been registered to the NVR. Left-click on the video display area to toggle between split screen and single screen modes. •...

  • Page 27: Camera Registration Mode

    Part 2 - Getting Started Camera Registration Mode Login While in Live mode, right-click and select Camera Configuring the NVR's settings and accessing its Registration. searching and other functions require an authorized user login. While in Live mode, right-click on the mouse and select Login and either press the SETUP button on the remote control.

  • Page 28: Live Mode

    Part 2 - Getting Started Live Mode Live Menu Press the MENU button on the NVR's front panel while in Live mode to bring up the Live menu on the right edge of the screen. Press MENU button once more to hide the menu. Use the Arrow buttons on the remote control to select the menu options.
  • Page 29 Part 2 - Getting Started 1 Layout Cameo Sequence Used to change the screen layout to single screen, In Cameo Sequence mode, only the bottom right 2x2, 3x3, 4x4, 5x5, or 6x6. screen in a split screen setup changes sequence. In order to use the Cameo Sequence feature, Cameo Sequence 2 Display (Display Setup - Main Monitor >...
  • Page 30 Part 2 - Getting Started 0 Status Storage Indicates each disk's status. Event This screen displays an overview of all events. When an event occurs, the corresponding channel flashes for 5 seconds. • Disk Bad A disk that has never been used Not Formatted before.
  • Page 31 Part 2 - Getting Started Network This page provides a complete overview of the network status in real-time. Information shown include camera connection status, LAN port link status, power consumption, number of connected clients, and network connection info. Camera Connection indicates the camera is connected.

  • Page 32: Zoom

    Part 2 - Getting Started PTZ Control ! Wizard Launches the Setup Wizard. While in Live mode, right-click and select PTZ from the @ Setup context menu or press the PTZ button on the NVR's Used to access the Setup menu. front panel or remote control to display the PTZ camera # Status Indication selection window.
  • Page 33 Part 2 - Getting Started Setting Up a PTZ Preset Advanced Settings While in PTZ mode, select the VIEW button on the In PTZ mode, selecting a camera and then clicking remote control to display the Set Preset window and Menu button loads the Advanced PTZ screen as shown below.

  • Page 34: Event Monitoring

    Part 2 - Getting Started Event Monitoring Context Menu Access When an event occurs, the NVR automatically displays While in Live mode, press the remote control's the channel linked to the event and shows the button and then the Menu button to display the icon on the system status area on the bottom left Context Menu window.

  • Page 35: Video Recording

    Part 2 - Getting Started Video Recording Audio Recording If the Record Audio option under Record Setup > Video recording will only take place if all the connections are made correctly as per information General has been enabled the camera will record audio contained in Part 2 of this operation manual.

  • Page 36: Remote Control Buttons During Playback

    Part 2 - Getting Started Remote Control Buttons during Playback Camera Button: Displays the selected recording in full screen. Zoom Button: Allows you to zoom in on a specific area of the recording. Layout Button: Cycle through 2x2, 3x3, 4x4, 5x5, and 6x6 modes.

  • Page 37: Part 3 - Configuration

    Part 3 - Configuration Menu Use To apply default settings, select the Default button located on the left bottom corner of the setup window. Information contained in this section (Menu Use) applies to all other instructions found throughout Part 3 - Configuration. Login with an ID that has permission to access the setup Text Input via Virtual Keyboard menu is needed to access and make changes to the...

  • Page 38: Mouse

    Part 3 - Configuration Mouse If an upgrade attempt fails, an upgrade failure message will be displayed. Refer to Error Code Types on page 79 for more details. Using a mouse makes it easier to configure the settings. A mouse lets you make selections faster and use its wheel to scroll through long menus.

  • Page 39: Date/Time

    Part 3 - Configuration In order to display the system_log.txt file, you must use the correct character encoding settings and use a fixed-width font. • Clear All Data: Erases all recording data. Selecting Clear All Data displays a confirmation window. Select Clear to proceed.

  • Page 40: User

    Part 3 - Configuration User Configure Auto Login and Auto Logout settings. Select Apply or OK to exit. Use this option to register users and assign permissions. • Group names, user names, and passwords can be entered using the virtual keyboard. For more information on using the virtual keyboard, refer to the Text Input via Virtual Keyboard on page •...
  • Page 41 Part 3 - Configuration Group Permissions System Shutdown May shutdown the system from the system menu. Upgrade May upgrade the system from the system menu (System Setup). Color Control May adjust each camera's brightness, contrast, saturation, and hue settings. System Check May view System Check results.

  • Page 42: Storage

    Part 3 - Configuration Storage Monitoring Use this option to configure storage settings. Use this option to configure Monitoring settings. • Type: Indicates the type of the installed disk. • Settings: Configure when and what the system should monitor for. •...
  • Page 43 Part 3 - Configuration Monitoring Options Define monitoring times. If self-diagnosis is not performed on a regular basis, the system System will assume an error. Bootup, Restart, Define bootup, restart and shutdown actions. Shutdown Panic Record Define panic recording actions. The system will assume an error if the system has been scheduled to record normally but recording does not take place during scheduled intervals.

  • Page 44: Record Setup

    Part 3 - Configuration Record Setup • Limit Time-Lapse Recording: You can store event recording data for longer. The limit can be set as between 1 day and 99 days. If you do not wish to Refer to the Menu Use on page 37 for basic use Limit Time-Lapse Recording, select Never.

  • Page 45: Schedule

    Part 3 - Configuration Schedule Simple Mode Options • Mode: Select No Record, Time, Event, or Time & Event. Unless the PANIC button is pressed, no recording will take place during the Record scheduled time frames on the scheduled days. icon appears on the upper left corner of the screen.

  • Page 46: Pre-Event

    Part 3 - Configuration Pre-Event When an event occurs, enabling this option includes the specified duration prior to the event in the event- triggered recording. Advanced Mode Options Select to configure event types and video profiles. • Type: Event-specific and time recording icons are as follows: Time Lapse Audio Detection...
  • Page 47 Part 3 - Configuration Motion - Select: Confirm the block selection in the selection window. - Clear: Clear the block selection in the selection window. • No.: Select which cameras to apply Motion Detection - Reverse: Clear the blocks selected within the selection window and select all unselected blocks •...
  • Page 48 Part 3 - Configuration • Zone: Define the motion detection block. In order to use the Callback feature, the NVR must be registered on the remote program. • Motion Ignoring Time: The system does not produce event log entries or issues remote notifications regarding motion detected during the specified time following the initial motion detection.
  • Page 49 Part 3 - Configuration - Trip Direction: Define in which direction the motion Tampering has to occur in order for it to be considered an event. Select In for movements from outside the selection area in or Out for movements from inside the selection area out.

  • Page 50: Alarm-In

    Part 3 - Configuration Alarm-In Video Loss • No.: Enable / disable alarm-ins. • Actions: Specify which actions to take when a Video Loss event occurs. This option includes both local and network camera - Record: Specify which cameras to begin linked alarm-ins.

  • Page 51: Text-In

    Part 3 - Configuration • No.: Select which cameras to apply Audio Detection Text-In • Sensitivity: Set to between 1 (Low) and 5 (High). • Activation Time: Specify how long audio detection has to last in order for it to be considered an event. Audio detections that do not last for the specified duration of time will not be considered as events.

  • Page 52: Network Setup

    Part 3 - Configuration Network Setup • Line Delimiter: Designate a string to mark the end of a line. You can enter control strings by selecting and then entering ^, followed by a letter. For example, Refer to the Menu Use on page 37 for basic Carriage Return is ^M and Line Feed (new line) is ^J.

  • Page 53: Ip Address

    Part 3 - Configuration IP Address • To use the UPnP (Universal Plug and Play) feature, select Use UPnP. If using an IP router (or NAT), UPnP service allows the device to automatically forward the Designate the IP address type as Manual or DHCP. port to the NVR.

  • Page 54: Fen

    Part 3 - Configuration Select Save after making changes to register the NVR's name to the FEN server. If FEN has been configured correctly, the FEN server's If using a dynamic IP address, FEN service makes it easy help desk information will be displayed in the Help to connect to the NVR from a remote program without Desk field the next time you access the FEN Setup having to configure dynamic IP or router settings.

  • Page 55: Display Setup

    Part 3 - Configuration Display Setup • Text-In: Displays strings received from text-in devices. Select Display Dwell and specify how long to display the text-in string. Text-in strings are shown on the Refer to the Menu Use on page 37 for basic single screen only.

  • Page 56: Notification Setup

    Part 3 - Configuration Notification Setup Enter the IP address of the receiving server and set Retry to between 1 and 10 in case of connection failure. Mail Schedule Configure Mail settings. Select the + icon at the lower left corner of the screen to add a notification schedule.

  • Page 57: Sns

    Part 3 - Configuration SMTP Setup Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server. This option enables the NVR to send out SNS messages. Select the SMTP server Type. Enter the SMTP Server's IP address or domain name and then configure the Port and Sender settings.

  • Page 58: Camera Setup

    Part 3 - Configuration Advanced Setup Enable to receive the event occured in NVR on the mobile phone(Android, iOS). The NVR must be registered and set in mobile phone. Configure security and other advanced camera settings. Camera Setup Refer to the Menu Use on page 37 for basic information on using the Setup menus.
  • Page 59 Part 3 - Configuration • Set: Choose a preset number and then enter a Types of configuration options shown vary depending on the PTZ functions supported by the camera. name. This saves the current preset under the specified preset number and name. •...
  • Page 60 Part 3 - Configuration • Set: Used to set up a tour profile. 3 Pattern Used to set up a pattern profile for the camera to follow along. - Name: Enter a name for the tour profile. - No.: Indicates the order of the function in the •...
  • Page 61 Part 3 - Configuration • Save: Save the changes and exit the privacy masking 8 Auto Flip: Automatically flips the image when area options screen. the camera tilts past 90° to prevent the objects • Cancel: Exit the privacy masking area options screen from appearing upside down.
  • Page 62 Part 3 - Configuration • Black & White Mode: Display the images in greyscale • Preset: Use preconfigured white balance settings. for greater clarity in low-lighting conditions. - Auto: Allow the system to adjust the white – On/Off: Enable/disable Black & White Mode. balance automatically.

  • Page 63: Stream

    Part 3 - Configuration • Slow Shutter: Activate Slow Shutter. The electronic Stream shutter's speed will decrease to the specified level under low-lighting conditions to allow more light in and therefore produce brighter images. • Focus Mode: Used to change the focus movement format as Auto/Manual/Semi-Automatic.

  • Page 64: Audio

    Part 3 - Configuration Audio Upgrade Select Firmware Upgrade to display the USB search Configure audio recording settings for all cameras simultaneously. window. Select the corresponding upgrade package from the storage device connected to the NVR's USB port. After selecting an upgrade package, select Apply to upgrade the camera.

  • Page 65: Part 4 - Search

    Part 4 - Search Time-Lapse Search While in Live mode, select the Search Mode icon and select Time-Laspe Search or Event Log Search. Select MENU button on the remote control while in Search mode to display a menu from which you can select Control Area.

  • Page 66: Search Menu

    Part 4 - Search Search Menu 1 Layout Used to change the screen layout to single screen, 2x2, 3x3, 4x4, 5x5, or 6x6 2 Display • OSD On/Off: Enables/disables the OSD feature. • Original Ratio On/Off: Setting On displays video on the camera screen in its original ratio. 3 Previous/Next Group Loads the previous/next screen group.

  • Page 67: Time-Lapse Search Menu

    Part 4 - Search Time-Lapse Search Menu 3 4 5 6 7 window and displays all or minimum channels. 1 Record Table Using the scroll, the information of other channels Display the current channel's recording information. which is not shown can be checked in the minimum size of Time-Lapse search window.
  • Page 68 Part 4 - Search 2 Playback Controls 4 Calendar Search Play and scan through video recordings. Playback controls have the same functions as their remote control counterparts. • Jog Shuttle Adjust the playback method and speed. Jog shuttle's vertical indicator indicates the current playback direction and speed.
  • Page 69 Part 4 - Search 6 Motion Search Special characters such as \, /, :, ;, *, ?, !, “, <, >, and | are (This function supports only in single screen.) not permitted. Motion Search cannot be performed while using a split screen layout.

  • Page 70: Context Menu

    Part 4 - Search 7 Text-In Search 8 Slow Play Option Perform Text-In Search. Search the playback screen at low speeds. Select the desired playback speed (x1/2, x1/3, x1/4, x1/6, x1/8) and then select Play. Context Menu Select the Menu button or right-click on the Camera screen to access the context menu.

  • Page 71: Event Log Search

    Part 4 - Search Event Log Search Camera Filter • Alarm-In: Select which channels to search alarm-in Select Search Mode > Event Log Search to bring up events in. the Event Log Search window. • Motion: Select which channels to search motion detection events in.

  • Page 72: Overlapped Recording Search

    Part 4 - Search Overlapped Recording Search If the system's clock is changed to a point in the past, overlapping recordings may be produced. Overlapped recordings have to be searched in segments. For example, making a recording from 1 o'clock to 5 o'clock, changing the system's clock at 5 o'clock to 3 o'clock, and then continuing to record until 6 o'clock produces two recordings that overlap between 3 o'clock...

  • Page 73: Part 5 - Webguard

    Part 5 - WebGuard WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be accessed on a regular web browser such as Internet Explorer. System requirements for running WebGuard are as follows: •...

  • Page 74: Web Monitoring Mode

    Part 5 - WebGuard • Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and then restart WebGuard.
  • Page 75 Part 5 - WebGuard Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that will be changed. Select the camera you wish to monitor. Used to adjust live video quality. Used to control a PTZ camera at a remote location. Controls remote alarm out devices.

  • Page 76: Web Search Mode

    Part 5 - WebGuard Web Search Mode A remote web search program that allows you to search for recordings from remote locales in real-time. While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity. $ % ^ &...
  • Page 77 Part 5 - WebGuard Use the playback controls to play back video. Go to First Fast Forward Play by Frame (backwards) Play by Frame (forwards) Rewind Go to Last Play/Pause Select the desired mode. Use the calendar to search for video recordings by specific dates. Dates containing video recordings are highlighted in black.

  • Page 78: Part 6 - Appendix

    Part 6 - Appendix System Log Types Boot Up Panic On System Shutdown Panic Off Restart Clear All Data Upgrade Success Clear Disk Upgrade Error Format Disk Power Failure Disk Full Time Changed Auto Deletion Time Zone Change Search Begin Time Sync.

  • Page 79: Error Code Types

    Part 6 - Appendix Error Code Types Upgrade Error Codes Type Type Unknown Error Remote Network Error Incorrect File Version No Remote Upgrade Permission Incorrect OS Version Remote Upgrade File Save Failure Incorrect Software Version Remote Upgrade Cancelled by User Incorrect Kernel Version USB Storage Device Mount Failure Storage Device Mount Failure...
  • Page 80 Part 6 - Appendix Network Error Codes Type Type Cause of Failure Unknown Connection Cancelled by User Normal Logout No Response from Network Device Host All Channels in Use - Connection Denied High Network Noise Level Incorrect Product Version Info Transmission Queue Full Incorrect User Name or Password Incorrect OEM Info...

  • Page 81: Troubleshooting

    Part 6 - Appendix Troubleshooting Problem Solution • Check the power cable connection status. The main unit won't turn on. • Check the power outlet. • Check the camera's video cable connection status. • Check the monitor's video cable connection status. Unable to display Live video.

  • Page 82: Specifications

    VGA: 1 DB15 Video Resolution 1920x1080, 1680x1050 480ips @ HD (CR1600XDi, CR3200XDi) Recording Speed (IPS) 240ips @ HD (CR8000XDi) Playback Speed (IPS) 120ips @ Full HD Alarm In 4 TTL, NC/NO programmable, 2.4V (NC) or 0.3V (NO) threshold, 5V DC...
  • Page 83 Part 6 - Appendix Connectors Video In Ethernet: 9 ports Camera Power Out Ethernet: 8 ports HDMI: 1 HDMI Monitor Out VGA: 1 DB15 Audio In 1 RCA connector Audio Out 1 RCA connector Alarm Terminal block Ethernet Port 1 RJ-45 eSATA Ports 2 eSATA Ports RS232 Serial Port...

  • Page 84: Index

    Part 6 - Appendix Index Panic Recording Pre-Event Print Alarm-In PTZ Control Alarm-Out Audio Recording Recording Camera Registration Schedule Search Event Monitoring Storage Stream Text-In Text-In Search Timelapse Mode IP Address Time-Lapse Search Live Mode 28, 32 Upgrade Login Video-Analytics Motion Search Mouse WebGuard...
  • Page 85 COSTAR VIDEO SYSTEMS 101 Wrangler, Suite 201 Coppell, Texas 75019 Phone: (469) 635-6800 Fax: (469) 635-6822 Toll-free: (888) 694-7827...

This manual is also suitable for:

Cr1600xdiCr3200xdi

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