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Summary of Contents for cantaloupe Engage Combo
- Page 1 Engage Combo Installation Guide THE COMPLETE INSTALLATION & OPERATIONS REFERENCE GUIDE...
- Page 2 Welcome to Your New Device THE ENGAGE COMBO...
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Page 3: Table Of Contents
Table of Contents BEFORE YOU GET STARTED T O O L S R E Q U I R E D F O R I N S T A L L A T I O N I N S T A L L A T I O N K I T C O N T E N T S P R E - I N S T A L L A T I O N I N F O R M A T I O N A C C E S S O R I E S I N F O R M A T I O N INSTALLATION GUIDE (NEW INSTALL) -
Page 4: Before You Get Started
Section 01 BeforeYou Get Started Before You Get Started SECTION 01 PLEASE NOTE: ENGAGE COMBO... -
Page 5: Tools Required For Installation
Section 01 BeforeYou Get Started TOOLS REQUIRED FOR INSTALLATION ENGAGE COMBO... -
Page 6: Installation Kit Contents
Section 01 BeforeYou Get Started INSTALLATION KIT CONTENTS (USD) (CAD) ENGAGE COMBO... - Page 7 Section 01 Before You Get Started INSTALLATION INFORMATION ENGAGE COMBO...
- Page 8 Section 01 Before You Get Started REQUIRED ACCESSORIES ENGAGE COMBO...
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Page 9: I N S T A L L I N G T H E E N G A G E D E V I C E
Engage Combo New Install Instructions - skip to section 2b if replacing a prior generation Engage Combo. SECTION 2a I N S T A L L I N G T H E E N G A G E D E V I C E S Y S T E M... - Page 10 Section 2a Engage Combo Installation (New Install) INSTALLING THE ENGAGE COMBO DEVICE ENGAGE COMBO...
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Page 11: System Connection To The Device
Section 2a Engage Combo Installation (New Install) SYSTEM CONNECTION TO THE DEVICE ENGAGE COMBO... - Page 12 Installation of the Engage Combo Replacing a 1st generation Engage Combo SECTION 2b I N S T A L L I N G T H E E N G A G E D E V I C E S Y S T E M...
- Page 13 Section 2b Engage Combo Installation (Replacement) INSTALLING THE ENGAGE COMBO DEVICE Please note: These steps can be skipped if done previously when installing 1st generation device. Do NOT use any existing cables from the 1st generation device. Use the new cables provided in the box with your new device.
- Page 14 Section 2b Engage Combo Installation (Replacement) SYSTEM CONNECTION TO THE DEVICE Please note: Do NOT use any existing cables from the 1st generation device. Use the new cables provided in the box with your new device. ENGAGE COMBO...
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Page 15: Expected Start-Up Behaviors
P A Y M E N T A C C E P T A N C E S E Q U E N C E C O N N E C T I O N T O T H E D E V I C E ENGAGE COMBO... -
Page 16: Start Up Sequence - No Issues
The Engage device needs to download and process software updates when it is first installed and powered on. Please allow the system to fully complete all updates before attempting any test swipes. Please do NOT power down the unit while the updates are processing as this may result in unexpected behavior. ENGAGE COMBO... -
Page 17: Chip Payment Acceptance Sequence
Section 03 Expected Start-Up Behaviors CHIP PAYMENT ACCEPTANCE SEQUENCE ENGAGE COMBO... -
Page 18: Tap Payment Acceptance Sequence
Section 03 Expected Start-Up Behaviors TAP PAYMENT ACCEPTANCE SEQUENCE ENGAGE COMBO... -
Page 19: Swipe Payment Acceptance Sequence
Section 03 Expected Start-Up Behaviors SWIPE PAYMENT ACCEPTANCE SEQUENCE Single Vending Multi-Vending ENGAGE COMBO... -
Page 20: Technical Screen
Instructions on how to access and utilize the technical screen feature on your device. Accessing the technical screen. To access the tech screen, press the Cantaloupe symbol in the upper left part of the screen four times in a row. - Page 21 ©2024 Cantaloupe, Inc. All Rights Reserved.
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