Related Manuals for TELUS Medical Alert Pendant
Summary of Contents for TELUS Medical Alert Pendant
- Page 1 Med ca A ert Pendant User gu de Your dev ce must be act vated before f rst use If you d dn t set up a new account at purchase ca us at 1-888-505-8008 to act vate your dev ce...
- Page 2 How to charge 1. Set up the charging cradle in a place that is easily accessible. Ensure the outlet isn't controlled by a light switch. 2. Plug in the charging cradle and place the device into the cradle as shown. The device will state “Charging.”...
- Page 3 Product deta s speaker ca button m crophones b ue ca ght / red battery ght Speaker Rely on crystal-clear communication with our operators, thanks to our high-definition, noise- cancelling speakers. Ca button Press and hold this button to call an operator for help. M crophones Speak into the microphones to speak to an operator.
- Page 4 how to call for help How to ca for he p 1. Press and hold the call button for three seconds or until the light turns blue, then release the button. 2. After a short pause, you will hear a voice message followed by tones or ringing.
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Page 5: How To Wear
How to wear Wear your device as often as possible so you have access to help if needed. There are two ways to wear it: Around your neck with the provided lanyard. On your hip with the provided belt clip. ep ace anyard w th be t c p 1. - Page 6 C ean week y We recommend you clean your device weekly to ensure proper charging. Use a soft cloth to gently wipe the gold-coloured contacts on the device and charging cradle and remove dirt, oil and debris. You can also spray a cleaner onto the cleaning cloth to help remove debris (do not spray liquid directly onto the device or cradle).
- Page 7 Operat ng modes There are two operating modes available, each with key features: 1. Always-on mode: Lasts up to six days per charge Fall detection feature GPS, Wi-Fi and cellular location tracking Two-way, high-definition speaker and microphone Caregiver app access: Location ○...
- Page 8 Careg ver app Down oad the Careg ver App iOS app: Android app: F rst t me ogg ng nto the app 1. New users authorized to have access to the app are emailed a code. 2. In the app, tap: New here? Do you have a code? 3.
- Page 9 Home Location: View the last location of the 123 anyplace, any city device. Tap the tile to open the location tab to update location. Steps: View steps for today. Tap the tile to view history. First motion: View the time the first motion of the device was detected (after 5 a.m.).
- Page 10 Locat on When the tab is opened, the device location will refresh on the screen. It can take about 15 seconds to update the location. Tap Update to refresh the current location in the location tab. Tap the pin on the map to view more details about the location.
- Page 11 Sett ngs Get support: View contact information for TELUS Health (1-888-505-8008). Caregiver information: Basic information associated with the Caregiver app user. To manage Caregiver app authorized users or contact information, call us at 1-888-505-8008.
- Page 12 By us ng th s dev ce you acknow edge and accept the fo ow ng nformat on Intended use of dev ce and serv ce The device and its service plan are not medical devices and are not intended to replace any medical, professional or physical assistance or medical device.
- Page 13 If you experience coverage issues, please contact us at 1-888-505-8008. Locat on TELUS does not guarantee that the user can or will be located using the device. Devices that cannot connect to the TELUS wireless network (for example, because...
- Page 14 on commercial aircraft, please do not pack the device in checked-in luggage, bring it in your carry-on or wear it and turn the device off during flight. To turn your device off, press and hold the reset button, located on the side of the device, for one to two seconds with the pointed end of a paperclip or similar object.
- Page 15 You authorize TELUS to collect location-based information. We will only share your location-based information with the operators, the monitoring center,...
- Page 16 TELUS could be intercepted by others and agree not to hold TELUS liable for interception of information. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
- Page 17 interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
- Page 18 (FAQs) and other he pfu resources v s t te ushea th com/Med ca A ert Share your story If you re happy w th your Med ca A ert Pendant p ease te us about your exper ences /TELUSHea th @TELUSHea th © TELUS 2023 23-0491...
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