INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Tabel of content About this document ..................6 Document purpose ........................6 Handling of document .......................6 Symbols and means of representation ..................6 1.3.1 Warning notice ..........................6 1.3.2 Symbols and means of representation ..................6 Revision and validity ........................7...
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Split lines ..........................26 11.1 Split line requirements ......................26 11.2 Split line technical requirements .....................26 11.3 Split lines and installation ......................27 Commissioning the heat pump ............... 28 12.1 General ...........................28 12.2 Preparation ..........................28 12.3 Commissioning ........................28 Filling the heat pump system ................29 13.1 Filling the heating circuit ......................29 13.2...
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INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Technical data ....................42 20.1 Unit data ..........................42 20.2 Refrigerant filling quantity (R410A) ...................42 20.3 Electrical connections ......................43 20.4 PID-value ..........................44 Contact and Service ..................44 Appendix ......................44 22.1 Plans / Drawings / Schemes ....................44 22.1.1...
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Heliotherm is not bound to any form of liability where these instructions are not explicitly followed when installing the heat pump system, upon onset of operation and during maintenance and according to the applicable warranty and warranty provisions. Heliotherm reserves the right to make changes to specifications without previous no- tice.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series About this document Document purpose This manual is part of the product and contains all the necessary information for the safe performance of the following activities: - Transport - Installation - Electrical and communication lines connection...
Revision and validity Issue Date Version 1.0 27.03.2019 Tab. 3: Revision history These instructions are valid for the following products: Typenbezeichnung Artikelnummer Air / Water Basic Comfort Modulating Heat Pump HP08L-M-BC Air / Water Basic Comfort Modulating Heat Pump HP12L-M-BC Air / Water Basic Comfort Modulating Heat Pump HP20L-M-BC Air / Water Basic Comfort Modulating Heat Pump, Reversible...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Safety Intented use The heat pump is solely for the manufacturer‘s intended purpose of heating the heating water. Should the unit be used in any other way or beyond its intended use, it will be considered contrary to provisions and regulated use.
The heat pump must be installed, commissioned and serviced by an authorized specialized company. In addition, their employees are required to attend and have completed the Heliotherm expert training. It is necessary to ensure that the process of installation, commissioning, maintenance and service personnel reads and understands this manual, the heat pump‘s operating manual and has under-...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 2.5.3 Maintenance und Service Live parts in the heat pump Personal injury by electric shock! Disconnect all electric circuits before the heat pump case is opened! Disconnect the device unit through the heating emergency switch or...
The heat pump unit is an innovative product planned according to state of the art standards. In combina- tion with other Heliotherm components, the system can become an overall enhanced and highly efficient heating system. Thereby, a trouble free mono-energetic and a bivalent operation is guaranteed even in outdoor temperatures of -25 °C.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Layout 4.3.1 General The principle of the air / water heat pump is very simple. The principle in air heat pumps is that, air is used as an energy source. Compared to other systems, this source of energy already exists and does not have to be tapped through digging or drilling.
Air/water heat pump unit assembly Fig. 3: Heat pump front view Fig. 4: Heat pump front view - open Pos. no. Description Control unit Hydraulic and split line connections Compressor Sight glass subcooler 4-way valve WebEx 2 Web X Control Heating circuit pump DHW pump Sight glass expansion valve...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Delivered items Basic unit The heat pump is packed and delivered as shown in Fig. 6. Fig. 6: Packaged heat pump Fig. 7: Main unit Packaging Only environmentally friendly materials were used for the packaging. Packaging materials are valuable raw materials and can be recycled.
Planning the installation Unit dimensions Condition All Basic Comfort Air- Water Heat Pumps Unpacked incl. cover 1.700 x 600 x 670 mm Tab. 7: Unit dimensions Choose installation site When choosing an installation site, some essential things must be considered to ensure optimum heat pump function and to prevent conflicts: Place the air / water heat pump in a dry indoor area.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Storage The air / water heat pump may only be stored in its original packaging and stored in a dry, frost- and dust- free location. (Do not store outdoors!) In addition, it may only be positioned vertically and should be pro- tected from direct sunlight.
Transport Upon delivery the heat pump unit must be immediately inspected for any visible damage which is to bereported immediately to the shipping company. Tipping over the heat pump Risk of serious injury/crushing! CAUTION Caution should be taken when transporting the heat pump unit. Always wear personal protective gear! The heat pump must be transported in its original packaging to its intended installation location.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Setting up for installation Unpack the heat pump unit The heat pump unit is delivered securely bolted down to a wooden pallet and wrapped with cardboard and pa ckaging foil as described in Chapter 8. First, carefully remove the packaging foil and cardboard, which are to be disposed of according to local regulations.
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Remove the safety screws in the corners of the base plate from the pallet. Slide the 4 retaining tabs below the heat pump. The heat pump can now be lifted off the pallet and be brought to the final installation site. Select a site according to Chapter 6.2.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Connections 10.1 Heat pump electrical connection Live components in the heat pump Personal injury by electric shock upon contact with live parts! All electrical work may only be carried out in a voltage-free state and...
10.2 Control connections 10.2.1 Web X Control connections Fig. 11: WEB X Control description Control no. Description Input / Output * Fuse DIP switch Outside temperature Boiler temperature Buffer temperature Room control unit TF22 Fresh water temperature Safety pressure switch Compressor foot temperature Suction line temperature Subcooling temperature...
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INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Main switch HP limiter Compressor UCo block External request Motor protection energy source pump Energy source pump Heating pump Buffer pump DHW priority 4-way valve Fresh water system- flow switch Switch valve- passive cooling...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 10.3 Hydraulic connections Improper installation of hydraulic connections Heat pump damage! – NOTICE Hydraulic assembly work may only be performed by a qualified spe- cialist. Fig. 13: Hydraulic connections Position Description Dimensions Heating outlet 5/4 "...
10.4 Split line connections (Heatpump-outdoor air evaporator) Leaky refrigerant Frostbite / cold burns! Connecting tubes may only be laid and installed by an authorized and CAUTION trained specialists. Pipes must be laid free of tension. Check that all lines are completely sealed. Fig.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Split lines Leaky refrigerant Frostbite / cold burns! Connecting tubes may only be laid and installed by an authorized and CAUTION trained specialists. Pipes must be laid free of tension. Check that all lines are completely sealed.
If the nitrogen does not escape when opening the caps, contact Heliotherm. All split lines must be used immediately after opening or reclosed in such a way that moisture and dirt are prevented from entering.
Prereg.T (pre-reg. time) 12.3 Commissioning The Air/Water Basic Comfort Series heat pump initial commissioning should correspond to the refrige- rant circuit fill amount. This is described in Chapter 13. To ensure proper commissioning it is important to perform all the points as described in the exact order.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 13.2 Vacuum refrigerant circuit Vacuum at too low temperatures. Damage to the refrigerant circuit! – NOTICE The refrigerant circuit may only be vacuumed at an outside tempera- tures above 0 °C. The refrigerant circuit can only be vacuumed and filled, if all connections have been made according to Chapter 11.
13.3 Filling the refrigerant circuit Leaky refrigerant Personal injury! CAUTION Filling the refrigerant circuit is only to be made by an authorized and trained specialist. Wear personal protective gear! Before the refrigerant circuit can be filled, the following points must have been processed: Fill hydraulic system according to Chapter 13.1.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series System freezing over! – NOTICE Heat pump damage! The outdoor unit fan must be in operation. Missing compressor lubricant. Heat pump damage! The oil sump temperature in the compressor, on the low pressure side should never sink below 10 °C during the filling process.
Operation The air/water heat pump operation, regulation and settings are made via the heat pump manager‘s control panel, see separate instructions. Further device operation is described in the heat pump control instruction ma- nual. When commissioning the surface heating, it is recommended that the heating circuits are to be put in operation step by step.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Error The Sensor Comfort Compact Heat Pump Series is a product of highest quality standard, which is designed for a trouble-free operation for many years. However, should the heat pump have an error- dysfunction during its life time, it should immediately be shut-off and checked by a certified and trained specialist.
15.1.4 Low pressure (evaporating pressure) Safety chain general settings: The low pressure is part of the safety chain and protects the heat pump from too low evaporation pressure below the limit value. Possible causes Solutions Defective fan. Inspect outdoor evaporator for correct wiring. Check heat pump for leakage.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 15.1.7 Flow rate min. (Heat.inlet- Heat. outlet temperature difference monitoring) Flow Minimum flow rate is indicated when, the temperature difference between Heat.outlet and Heat.inlet is too high. As a result, not enough energy is provided for the defrost process.
Maintenance Live components in the heat pump. Personal injury due to electric shock! All electrical work may only be carried out in a de-energized state and DANGER be carried out by an authorized and trained specialists! Secure a voltage-free condition in the fuse box and secure before switching ON again.
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 16.4 Maintenance check 16.4.1 Care To protect the quality powder coating, do not lean and place objects on the device. The heat pump exte- rior can be cleaned with a damp cloth and with mild commercial cleaners.
Repair Live components in the heat pump. Personal injury by electric shock upon contact with live parts! All electrical work may only be carried out in a voltage-free state and DANGER by authorized and trained electricians! Ensure a voltage-free condition by releasing the fuse in the safety box, secure before restarting! Switch off the device on all poles! Leaky refrigerant...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series Decommissioning 18.1 Preparation Upon decommissioning the heat pump unit, first ensure that the heat pump is disabled. Next, the heat pump system must be disconnected from the main power supply. 18.2 Disconnect from the heating system The heating system must be disconnected from the heat pump by means of shut-off valves to prevent leakage.
Disposal When disposing of the heat pump unit or parts belonging to the unit, observe all local, national and EU regulation and environmental requirement guidelines regarding recycling instructions and regulations. Also observing and complying with the recycling and disposal of materials and components according to the current standards.
HP08L-M-R-BC HP12L-M-R-BC Split line length HP20L-M-R-BC HP08L-M-P-R-BC HP12L-M-P-R-BC Heat pump fill quantity up to 4 m split 10,1 kg 10,8 kg 11,5 kg lines additional quantity at 6 m split line 0,1 kg 0,2 kg 0,5 kg additional quantity at 8 m split line 0,2 kg 0,4 kg 1,0 kg...
INSTALLATION INSTRUCTIONS Air/Water Heat Pump, Basic Comfort Series 20.4 PID-value Wrong PID value Compressor damage! – NOTICE The PID values may only be changed after consultating with Heliotherm‘s Technical Support department. HP08L-M-BC HP12L-M-BC HP08L-M-R-BC HP12L-M-R-BC HP20L-M-BC Parameters HP08L-M-P-BC HP12L-M-P-BC HP20L-M-R-BC...
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two yellow indicator lights on the interior control panel are illuminated. what is the meaning of these 2 yellow lights