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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Propane cylinder is frosted over
Burner will
not light
Control knob is not in ON position
Gas pressure is low
Outdoor temperature is less than
is low
40°F and tank is less than 1/4 full
Control knob fully ON
Carbon build-up
Thick Black Smoke
Blockage in burner
Warranty And Reviews
Extend Your Warranty By Leaving A Review
We want your opinion about your purchase...and we want you to tell everyone about it!
Just leave a review for the product on the retailers website where you made your
purchase, or at www.jrhome.com, and fill in the online warranty at www.jrhome.com/
warranty-registration within 30 days of purchase to receive a complimentary extra year of
warranty protection.
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www.jrhome.com
Contact us for assistance: customercare@jrhome.com | (800) 561-5550
CORRECTIVE ACTION
Wait until the propane cylinder warms up and becomes
unfrosted
Clear blockage
Turn control knob to ON
Turn cylinder valve OFF and replace cylinder
Use a full cylinder
Clean burner screen
Remove blockage and clean burner screen inside and
outside.
#paramount #jrhome
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