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Wyse V90L Quick Start Manual

Wyse v90l: quick start
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See also: Installation Manual
WSI 1.3.6 – Quick Start Guide
A Technote by
Customer Support
March 2009

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Summary of Contents for Wyse V90L

  • Page 1 WSI 1.3.6 – Quick Start Guide A Technote by Customer Support March 2009...

  • Page 2: Table Of Contents

    Affected Products ... 3 Requirements/Issues ... 3 Procedure/Solution ... 4 Wyse Simple Imager Installation on a Windows 2003 server ... 4 WSI installation on a Windows XP Professional Machine ... 7 Wyse Simple Imager Usage ... 10 Troubleshooting ... 13 The thin client gives an “ARP Timeout”...

  • Page 3: Summary

    Wyse Customer Support UMMARY This is a Quick Start Guide to help you install and run the Wyse Simple Imager version 1.3.6 UDIENCE Customers, 1 Level Support, and Systems Engineering Group FFECTED RODUCTS Wyse Simple Imager V1.3.6 EQUIREMENTS SSUES Execution of this application requires •...

  • Page 4: Procedure/Solution

    Wyse Customer Support ROCEDURE OLUTION IMPLE MAGER Verify that IIS, FTP services are installed and running. (Refer to Microsoft documentation for details) Setup FTP. Browse to “Settings\Control Panel\Administrative Tools\Internet Information Services (IIS) Manager” and launch the applet. From the IIS Manager screen (Figure 1), select the “Default FTP Site” on the right pane, then “Right Click”...
  • Page 5 “default” installation parameters. Verify that the installation path is the same as the Default path of the IIS FTP root path (see Figure 2). After WSI Setup is complete, a Wyse Simple Imager shortcut will be created on the desktop from which the application can be run.
  • Page 6 Wyse Customer Support Enter the following information in the TFTPD32 settings screen o Security = None o Server Configuration Timeout = 3 MAX Retransmit = 40000 TFTP Port = 69 o Base Directory C:\InetPub\FTProot\Rapport\Tools\sa o Advanced TFTP Options Option Negotiation = Enabled...

  • Page 7: Wsi Installation On A Windows Xp Professional Machine

    Install the required software components IIS, FTP, DHCP and WSI. Note: For this example we are using DHCP turbo. This program is not supplied nor supported by Wyse. 3. CONFIGURE: Configure TCP/IP properties, TFTPD, DHCP turbo and FTP in that order.
  • Page 8 Wyse Customer Support TFTPD (Figure 7) i. Setup TFTPD. From “Start”, go to run and browse C:\inetpub\ftproot\rapport\tools\sa\util and run the file TFTPD32.exe. ii. Enter the following information in the TFTPD32 settings screen (Figure 7) • Security = None • Server Configuration...
  • Page 9 Wyse Customer Support Browse to Control Panel\Administrative Tools\Internet Information Server Default FTP Site then “Right Click” select “Properties” then select the “Home Directory” Tab. Verify that the “Read, Write, Log visits” privileges are set, and the MS-DOS Press “Apply” and “OK”...

  • Page 10: Wyse Simple Imager Usage

    Wyse Customer Support IMPLE MAGER Connect the client (to be imaged) to the Wyse Simple Imager machine, through a hub, unmanaged switch or cross-over cable. Launch Wyse Simple Imager Select the appropriate Product you wish to image from the Product list.
  • Page 11 Provides a dropdown list of the supported models. Product IMPORTANT: For the V30L / V30LE use V32, for the V50L / V50LE use V52, and for the V90L / V90LE use V92. Image Version Refers to the Firmware version and could be a numerical value such as 559.
  • Page 12 Wyse Customer Support The TFTP application will automatically launch. Note: this application window should not be closed until the client is successfully imaged with the new firmware. Wait for the message ‘Please start/restart the client to start imaging’. Figure 14 - Restart Client Message window.

  • Page 13: Troubleshooting

    A DHCP server is not installed on my XP machine. Where can I get one? Solution 4: You can download a DHCP server (i.e. DHCP Turbo) from www.tucows.com. NOTE: This information is provided for your convenience and Wyse does not endorse or supports any of these programs. Problem 5: Getting “Illegal TFTP operation”...

  • Page 14: Getting "File Not Found" Error Messages

    Wyse Customer Support Problem 7: Getting “File not found” error messages Solution 7: Verify that your default FTP server address is set correctly using the IIS Administration utility Not getting an IP Address Problem 8: Solution 8: Verify that the “Database” section of DHCP Turbo does not exceed five (5) IP Addresses.

  • Page 15: Getting An Error "Pxe-E78" On The Thin Client And Cannot Re-Image

    Wyse Customer Support Problem 11: Getting an error “PXE-E78” on the thin client and cannot re-image. Solution 11: PXE-E78 means "Unable to locate boot server". The most common cause of this is when the WSI server is installed by itself with no other devices connected to the network;...

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Wsi 1.3.6

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