Summary of Contents for FireEye ENDPOINT SECURITY HX 4502
- Page 1 F I R E E Y E T E C H N I C A L D O C U M E N T A T I O N ENDPOINT SECURITY HARDWARE ADMINISTRATION GUIDE HX 4502 FEI-012 ENDPOINT SECURITY / 2019...
- Page 2 FireEye and the FireEye logo are registered trademarks of FireEye, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. FireEye assumes no responsibility for any inaccuracies in this document. FireEye reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
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Page 3: Table Of Contents
Installation Site Guidelines Rack Precautions Server Precautions Rack-Mounting Precautions Power Requirements Ventilation Requirements Cabling Requirements Rack Installation Installing the Outer Rails on the Rack Mounting the Appliance on the Rack Attaching Cables to the Appliance Turning On the Appliance © 2019 FireEye... - Page 4 Contents CHAPTER 4: Replacements Return Process Removing and Replacing a Disk Drive Removing and Replacing a Power Supply Unit Appendices Appendix 1: System Specifications Appendix 2: Product Compliance Information Technical Support Documentation © 2019 FireEye...
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Page 5: Chapter 1: The Hx 4502
Endpoint Security Hardware Administration Guide CHAPTER 1: The HX 4502 The FireEye HX 4502 extends your ability to detect and block advanced malware on your endpoints on or off your premises. It automates data collection among your endpoints to correlate events, providing you with better insight for the remediation and prevention of advanced attacks. -
Page 6: The Front View
Flashing once every four Solid and blue indicates the local seconds and UID button has been pressed. red indicates power failure. Flashing and blue indicates IPMI-activated UID. LAN 1 Network Flashing activity via activity ether1 port © 2019 FireEye... -
Page 7: Chassis
Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing. © 2019 FireEye... -
Page 8: The Rear View
Web UI. The RJ45 connector is a 10/100/1000BASE-T port. IPMI: Connect for access to out-of-band management functions, including power control, console redirection, and appliance health status. The connector is a 100BASE-T port. Disabled Ports These ports are disabled by design. © 2019 FireEye... -
Page 9: Chapter 2: Deployment
Internet connection. As long as port HTTPS 6800 is open, the two Endpoint Security appliances will be able to communicate securely. Prerequisites Before connecting the HX 4502 and HX 4502D appliances to your network, ensure that your network device provides 10/100/1000BASE-T Ethernet output. © 2019 FireEye... - Page 10 2. Connect the other end of the Ethernet cable to your LAN-facing switch. To connect the HX 4502D appliance to your network: 1. Connect one end of an Ethernet cable to the HX 4502D appliance’s ether1 port. 2. Connect the other end of the Ethernet cable to your Internet-and-LAN-facing firewall. © 2019 FireEye...
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Page 11: Chapter 3: Installation
Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields. Ensure your box contains: The correct appliance model An accessory kit Online Documents Portal Referral A rail kit Installation Site Guidelines Follow these guidelines when you select an installation site: © 2019 FireEye... -
Page 12: Rack Precautions
Make sure there is sufficient space for air flow. Rack Precautions FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements. Consider the following before installing your appliance in the rack: Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them. -
Page 13: Server Precautions
Server Precautions Server Precautions FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack. Review the following before installing the appliance in the rack: Determine the placement of each component in the rack. -
Page 14: Ventilation Requirements
1. Attach a short bracket to the front end of the right outer rail and a long bracket to the rear end of the right outer rail. 2. Adjust the length of the right outer rail to the size of the rack. © 2019 FireEye... -
Page 15: Mounting The Appliance On The Rack
2. Connect the power cable or cables to the power port or ports on the back of the appliance. Turning On the Appliance Power on the appliance by pressing the power button behind the bezel. © 2019 FireEye... - Page 16 Endpoint Security Hardware Administration Guide CHAPTER 3: Installation © 2019 FireEye...
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Page 17: Chapter 4: Replacements
CHAPTER 4: Replacements Return Process If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. -
Page 18: Removing And Replacing A Power Supply Unit
2. Press the release lever toward the handle in a pinching gesture to unlatch the unit and, while continuing to squeeze, pull out the PSU. 3. Insert the replacement PSU in the slot and slide it in until it clicks into place. © 2019 FireEye... -
Page 19: Appendices
Endpoint Security Hardware Administration Guide Appendix 1: System Specifications Appendices Appendix 1: System Specifications The table below provides the technical specifications for the FireEye HX 4502. Component HX 4502 Specifications Form Factor 1U rack-mount Weight of Appliance 30 lbs (13.6 kg) Weight of Packaged Appliance 41 lbs (18.6 kg) - Page 20 Endpoint Security Hardware Administration Guide Appendices Component HX 4502 Specifications Operating Temperature 10° to 35° C Maximum Thermal Dissipation 836 BTU/hour © 2019 FireEye...
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Page 21: Appendix 2: Product Compliance Information
Appendix 2: Product Compliance Information Appendix 2: Product Compliance Information The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the FireEye HX appliance. LVD/Safety Environment FCC Part 15 Class-A, CE (Class-A), CSA 22.2, IEC 60950, EN 60950*,... - Page 22 Endpoint Security Hardware Administration Guide Appendices © 2019 FireEye...
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Page 23: Technical Support
Technical Support For technical support, contact FireEye through the Support portal: https://csportal.fireeye.com Documentation Documentation for all FireEye products is available on the FireEye Documentation Portal (login required): https://docs.fireeye.com/ © 2019 FireEye... - Page 24 FireEye, Inc. | 601 McCarthy Blvd. | Milpitas, CA | 1.408.321.6300 | 1.877.FIREEYE | www.fireeye.com © 2019 FireEye, Inc. All rights reserved. FireEye is a registered trademark of FireEye, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
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