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PRODUCT SPECIFICATIONS & SETUP GUIDE Note: The PC image on this page is for illustration purposes and may not represent the available model. Specifications and designs are subject to change without notice. For detailed information on the current PC model and specs, please refer to page 3.
Drawer Power Cord and USB Cable w/ Retention • • Below are some useful links for your reference: Screws Website - www.keylinkusa.com Customer Support – support@buildinglink.com / 877-501-7117 ext . 0 USB Hub (multiple ports) • KeyLink Online Help Database - help.buildinglink.com/using-keylink USB Backup Drive •...
K E Y L I N K C O M P O N E N T S STANDARD KEYLINK COMPONENTS KeyLink PC KeyLink Drawer Fingerprint USB Hub (rear view) Reader SmartTags Rivets Emergency FOB Manual KeyLink Override Key Transporter USB Backup Drive Power Cord USB Cable Rivet Gun...
K E Y L I N K S E T U P I N S T R U C T I O N S STEP 1 STEP 4 Unbox your KeyLink drawer(s) and PC Plug one end of the included USB cable to the back of each drawer and secure the retention packages.
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STEP 10 Once the drawer(s) and PC are connected, schedule your Initial KeyLink Setup Call using the link provided in your email or contact BuildingLink Support for the scheduling link. For support, email support@buildinglink.com or call STEP 8 877-501-7117, ext. 0.
K E Y L I N K R I V E T I N G I N S T R U C T I O N S STEP 1 Place provided tag, rivets, and key(s) together tightly as shown on the right. Keys should be on the right side of the tag where it indicates “Keys on this side.”...
K E Y L I N K H O W - T O V I D E O S We have a collection of informative videos to help you get up and running with your KeyLink system. To view these videos on your smartphone or tablet: Use your smartphone/tablet camera or QR Code Reader app and scan the QR Code below to launch the video on your device.
QUESTION ANSWER How do I register my fingerprint? Click the My Account button, log in with your BuildingLink username and password, select Fingerprint Management, and follow the instructions on the “Fingerprint Enrollment” screen. Choose the finger you wish to register, place that finger on the reader, and scan it four times.
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How do I return a key? To return a key, click the Key In button. This will open the authentication page. Log in with your fingerprint or BuildingLink username and password. Once authenticated, the drawer will unlock. Place the key into any empty slot and listen for the beep;...
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PIN code to complete the activation process. Click Save and Done to exit, then click the Sync to BuildingLink button. Next, go to your BuildingLink site, click on Other, KeyLink, select Permissions, choose Edit Roles, and tap Yes in the Emergency Key Fob column to enable the red fob as an Emergency fob, click Update and then you’re done.
BuildingLink web site, click the Other tab on the left side of the screen and select KeyLink. Choose the Permissions tab up top. You will see a list of all your employees; click the Edit Roles button on the far right side next to the employee you wish to grant access to.
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K E Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G QUESTION ANSWER My webcam isn’t working. Make sure the Connector service is running.
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Only one application can use the hardware connected to the KeyLink and I keep having issues with system at any given time. If BuildingLink and KeyLink try to use the the webcam and signature pad not hardware at the same time, it can result in the camera or signature working in one application.
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K E Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G QUESTION ANSWER Power that drawer Off, then On again. If the issue persists, One of the slots on the KeyLink call us for testing as a rowboard replacement may be needed drawer will not read any Keytags.
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