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DHI-LM55-F400
User's Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
V1.0.0

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Table of Contents

Troubleshooting

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Summary of Contents for Dahua Technology DHI-LM55-F400

  • Page 1 DHI-LM55-F400 User’s Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V1.0.0...
  • Page 2: Foreword

    "the Device"). Read carefully before using the device, and keep the manual safe for future reference. Models This manual is applicable to Dahua F400 Series Monitor models. Includes: DHI-LM55-F400. Safety Instructions The following signal words might appear in the manual.
  • Page 3 User’s Manual About the Manual The manual is for reference only. Slight differences might be found between the manual and the  product. We are not liable for losses incurred due to operating the product in ways that are not in ...
  • Page 4: Important Safeguards And Warnings

    User’s Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements This equipment is compliant with Class A of EN55032/CISPR 32.
  • Page 5 User’s Manual Installation Requirements WARNING Connect the device to the adapter before power on.  Strictly abide by local electrical safety standards, and make sure that the voltage in the area is  steady and conforms to the power requirements of the device. Do not connect the device to more than one power supply.
  • Page 6 User’s Manual Maintenance Requirements To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain,  water, or excessive moisture environment. Please confirm the distribution system in building installation shall provide the circuit breaker rated ...
  • Page 7: Table Of Contents

    User’s Manual Table of Contents Foreword ......................................... I Important Safeguards and Warnings ..............................III Product Information ....................................1 1. Unpacking and installation ..............................1 1.1. Unpacking....................................1 1.2. Items in the packing case............................... 1 1.3. Installation precautions ................................2 1.4. Installation for the base of the mounting desk......................2 1 .5.
  • Page 8 User’s Manual Troubleshoot ..................................28 Cybersecurity Recommendations ..........................30...
  • Page 9: Product Information

    User’s Manual Product Information 1. Unpacking and installation 1.1. Unpacking This product is packed in a paper packing case and comes with standard accessories.  Any other optional parts are individually packed.  Considering the size and weight of the monitor, it is recommended to move this monitor by two persons. ...
  • Page 10: Installation Precautions

    User’s Manual Notes: For all other regions, the power cords shall be matched with the AC voltage of the power socket, conform  to the regulations of the relevant laws of the countries/territories, and pass certification. (Types H03VVH2- F 0.75 mm2 shall be used.) You can keep the packing case and packaging materials for later transport of the monitor.
  • Page 11: Hanging The Monitor On The Wall

    For the wall-mounting kit, use M6 mounting screws 4pcs(with a length 20 mm longer than the thickness of the mounting bracket) and tighten them securely. 1.5.1. VESA grid plate DHI-LM55-F400 200(H) x 200(V) mm Caution: Prevent the monitor from falling down: In the case of wall installation or suspended installation, it is recommended to use the metal assembling ...
  • Page 12 User’s Manual specific installation instructions. In order to lower the probability that the monitor falls down and results in personal injuries and property  loss under the condition of earthquake or other natural disasters, please do consult the assembling rack manufacturer to confirm the installation position.
  • Page 13: Parts And Functions

    User’s Manual 2. Parts and functions 2.1. Control panel 1. Power button Turn the display On or put the display to standby mode. 2. Remote control sensor and power status indicator.
  • Page 14: Input/Output Terminal

    User’s Manual 2.2. Input/output terminal Description Port AC IN AC power input from the wall socket. AUDIO IN Audio input for VGA source. VGA IN VGA video input. RS232 Receive command signals from the external RS232 device. USB port Connect to the USB storage device. HDMI 1 HDMI 1 support HDMI 1.4, up to 4K @30Hz.
  • Page 15: Remote Control

    User’s Manual 2.3. Remote control 2.3.1. General function 1. [ ]Power button Turn OFF the display until power is off. 2. [Source] button Channel switching, source key only supports switching (source). 3. CMS button No function 4. USB button Go to USB source. button HDMI/PC Go to HDMI source.
  • Page 16 User’s Manual 6. [ ]Time button No function 7. [ ] button PLAY Control playback of media files. 8. [MENU] SETTINGS button Enter the main menu, or return to previous menu or exit the main menu. The remote control buttons [up], [down],[left], [right] are movement, Under the menu setting, press the left and right buttons to enter the lower menu or adjust the parameters.
  • Page 17: Inserting The Batteries In The Remote Control

    User’s Manual 2.3.2. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: Install and push away the battery cover. Place the batteries according to the marks (+) and (–). Close the battery cover.
  • Page 18: Connecting External Equipment

    User’s Manual 3. Connecting External Equipment Note: The following illustration for the rear case of the monitor connecting to an external device is for reference only. Actual products may vary. 3.1. Connecting External Equipment 3.1.1. Using HDMI video input...
  • Page 19: Connecting A Pc

    User’s Manual 3.2. Connecting a PC 3.2.1. Using HDMI video input 3.2.2. Using VGA input...
  • Page 20: Connecting Usb

    User’s Manual 3.3. Connecting USB 3.3.1. Use USB device 4. Operation NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1. Play multimedia files from USB device 1. Connect your USB device to the USB port on the display.
  • Page 21: Photo

    User’s Manual 2. Press SOURCE button, choose USB, and press [ ] button. 3. Press ◄/► to select Photo/Music/Movie/Text icon and to enter the USB memory. 4. Follow the on-screen instruction to control the play option. 4.1.1. Photo Select a picture file and press to view, and it will display all the pictures in the folder automatically.
  • Page 22: Music

    User’s Manual Stop Press “Stop” button to stop and return. RepeatAll Press to select the repeat mode: Repeat 1/ALL/None. Music Press to play or stop the background music. Playlist Press to view the list of pictures. Info. Press to display the information of the current picture (Resolution/Size/Date/Time) Rotate Rotate counterclockwise.
  • Page 23: Movie

    User’s Manual Mute Select “MUTE” mode: on or off . Playlist Select to display play list. INFO. Select to display the music information. Goto time Select to setup play time. 4.1.3. Movie Play/Pause Press to play or pause. Press to play slower. Press to play faster.
  • Page 24: Text

    User’s Manual 4.1.4. Text Prev Page Press to the previous page. Next Page Press to the next page. Prev. Press to play previous text. Next Press to play next text. Stop Press to stop and back to folder interface. Charset Character set switching.
  • Page 25: Osd Menu Operation

    User’s Manual 4.2. OSD menu operation Column 1 Column 2 Column 1, 3 Remarks Security Depend on HDMI 1/HDMI 2 monitoring Automatic Depend on HDMI 1/HDMI 2 Bright Picture Mode Standard Soft Sub items can be adjusted in user mode only, and User the items which grayed out means can not be adjusted...
  • Page 26 User’s Manual Off, 10min, 20min, 30min, After setting the time, the device will automatically Sleep Timer 60min, 90min, turn off at the time you set. Restart and return to the 120min, default value of off. 180min, 240min TIME Turn off or select no device operation to Off, 3 hours, 4 Auto Sleep automatically enter sleep time (3 hours, 4 hours, 5...
  • Page 27: Compatibility Of The Usb Device

    User’s Manual screen menu cannot be selected; 2. Press up / down Position H. — key to switch in the process of horizontal position / vertical position / clock / phase adjustment value. — Position V. When VGA is in the pop-up interface of the automatic adjustment mode, the remote control and —...
  • Page 28 User’s Manual Stream(.ts) 3,ASP@L0-5, H.264 MP,HP@Level4.1, 100Mbps(VCL) 30FPS 3840x2160 120Mbps(NAL) AVS benchmark 50Mbps 30FPS 1920x1080 grade@level 6.0, VC1 (AP), 45Mbps 30FPS 1920x1080 H265 100Mbps 30FPS 3840x2160 MPEG File MPEG-1, 80Mbps 30FPS 1920x1080 PCM, Format AC3, MPEG-2MP@HL, 80Mbps 30FPS 1920x1080 (.mpeg) H.264 100Mbps(VCL) 30FPS...
  • Page 29 User’s Manual H265 100Mbps 30FPS 3840x2160 Flash Video H.264 100Mbps(VCL) 30FPS 3840x2160 AAC, (.flv) MP,HP@Level 4.1, 120Mbps(NAL) H263 5Mbps 30FPS 1280x720 Video MPEG-2MP@HL, 80Mbps 30FPS 1920x1080 OBject (.vob) DAT (.dat) MPEG-1, 80Mbps 30FPS 1920x1080 Advanced VC1 (AP), 45Mbps 30FPS 1920x1080 Stream H.264 100Mbps(VCL)
  • Page 30 User’s Manual Spec of AV codec , Audio Type Audio format Sampling Rate Bit rate Windows Media 8KHz ~ 48Khz 128bps ~ 320Kbps Audio (.wma) WMAPro MPEG MPEG 32kHz ~ 48kHz 32kbps ~ 320kbps Audio Layer III (.mp3) Advanced 16kHz ~ 48kHz 24kbps ~ 384kbps Audio Coding (.aac) 32kHz, 44.1kHz, 48kHz...
  • Page 31: Input Mode

    User’s Manual 6. Input mode PC mode  720 x 400 @ 70Hz  640 x 480 @ 60Hz  640 x 480 @ 75Hz  800 x 600 @ 60Hz  1024 x 768 @ 60Hz  1152 x 870 @ 75Hz ...
  • Page 32: Front Panel Cleaning Instructions

    User’s Manual may damage the cables and thus cause fire or electric shock.  Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of cleaning or maintenance procedure. 7.1.2. Front Panel Cleaning Instructions The front of the display has been specially treated.
  • Page 33: Troubleshooting

    User’s Manual 7.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed The power cord is disconnected. Plug in the power cord. The main power switch on the back Make sure the power switch is of the display is not switched on. switched on.
  • Page 34 User’s Manual Switch MUTE off by using the button. Connect external speakers and adjust the volume to a suitable level. Some picture elements Some pixels of the display may not turn This display is manufactured using an do not light up extremely high level of precision technology: however, sometimes some pixels of the display may not...
  • Page 35: Product Specifications

    User’s Manual 8. Product Specifications Input/output terminal: Item Specification Loudspeaker Internal loudspeaker 7 W (L) + 7 W (R) [RMS]/6 Ω output Audio input 3.5mm Headphone jack x 1 0.5V [rms]( normal mode) / 2 sound track (L+R) VGA input D-SUB jack (15pin) Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ), MAX: 1920 x 1080/60 Hz (WUXGA)
  • Page 36 User’s Manual Troubleshoot Problem & Question Possible Solutions Make sure the power button is ON and the Power Cord is properly Power LED Is Not ON connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply.
  • Page 37 User’s Manual Inspect the monitor’s video cable and make sure that no pin is Missing one of the primary damaged. colors (RED, GREEN, or Make sure the monitor’s video cable is properly connected to the BLUE) computer. Screen image is not Adjust H-Position and V-Position or press hot-key (AUTO).
  • Page 38 User’s Manual Cybersecurity Recommendations Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks.
  • Page 39 User’s Manual 1024–65535, reducing the risk of outsiders being able to guess which ports you are using. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing.
  • Page 40 User’s Manual Enable IP/MAC address filtering function to limit the range of hosts allowed to access the  device. More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations.
  • Page 41 User’s Manual...

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