CONTENTS Adding a Tack GPS Device Tracking Modes via QR Code or Serial Number Elevation Finder via Guest Access Code Device History Device Settings Customisable Zones OTHERS Sharing Tack GPS Access to Others Tack Connect Subscription Updating Tack GPS Firmware...
Setting Up OurSphere Account WHAT’S NEW? Tack GPS app users will no longer need to share account login credentials to manage the same Tack GPS devices on OurSphere. Hooray, privacy!
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WELCOME TO OURSPHERE FOR EXISTING TACK GPS APP USERS Create a new account and complete For existing Tack GPS app user, tap “Log in”. Log into your existing Tack GPS account the account registration. For new users, tap “Create account”.
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Complete OurSphere Account Setup Complete the account setup, and allow permissions for OurSphere to work properly.
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Adding a Tack GPS Device to OurSphere WHAT’S NEW? Only one account will be primarily linked to each Tack GPS device as an Owner. Other accounts may add and manage the same Tack GPS device as a Guest. Existing Tack GPS app users will automatically be the Owner of all previously added devices.
Adding a Tack GPS Device To add new or unpaired/deactivated devices, tap “Scan Tack QR Code” To add devices that have already been linked to another Owner, tap “Enter Guest Access Code” Navigate to the “Devices” tab via the bottom navigation bar.
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Adding New Devices via QR Code 1. Scan QR Code, or key in 13 2. Enter device’s nickname 4. Receive a notification when 3. Follow in-app instructions character serial number. and choose your avatar. device is successfully added. and press device button once.
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Adding Other Devices via Guest Access Code Simply key in the Guest Access Code to get access to a Tack GPS. Tip: You may need to ask the Tack GPS device Owner for the code.
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One-Click Alert WHAT’S NEW? OurSphere’s new and improved notification system allows for speedy push notifications with more relevant alert prompts.
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One-Click Alert Press Power Button once In case of an emergency, Tack users may simply click the Power Button once to send a mobile notification and call for attention.
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Tracking Mode WHAT’S NEW? Tack Cloud now has a new Premium Subscription Plan that offers faster tracking interval to those who need it!
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How to Change Tracking Mode 1. From the “Device” tab, 2. Tap on the desired 4. Tap on any tracking mode 3. Tap on the “Tracking tap “My Devices”. device from your list. to change the settings for the Mode” button to view. selected device.
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Elevation Finder WHAT’S NEW? For Tack GPS Plus only. Elevation Finder enables you to locate altitude of people and assets in places where GPS signal is unreachable.
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How to Use Elevation Finder Tap on the relevant Tack GPS Plus device via My Devices List. Tap on the “Elevation” Button, and calibrate your device accordingly. View the approximate elevation information when you are within 100m range from your device.
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Device History WHAT’S NEW? Tack Cloud now has a new Premium Subscription Plan that offers up to 90 days of location history!
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How to View Device History 1. From the “Device” tab, 2. Tap on the desired 4. Tap on the date to change, or 3. Tap on the “History” tap “My Devices”. device from your list. scroll on the bottom bar to view button to view.
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How to View Device Settings Tap on the relevant device via My Devices List. Tap on the “...” Button to view Device History, then navigate to Device Settings/Preferences via the “...” Button on the top right.
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Customisable Zones WHAT’S NEW? There are two types of Zones - Device Zones and Sphere Zones. Device Zones will send Zone Alerts of the particular device to its Owners Guests only. Sphere Zones will send Zone Alerts of unmasked members & devices to everyone in the Sphere.
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How to Set Customisable Zones Under the Device History, navigate to Device Preferences via the cog icon on the top right. Tap onto “Manage Zones” to set customisable Zones.
Sharing Tack GPS Access to Others WHAT’S NEW? Owners may choose to share access to their Tack GPS devices’ location and settings with a Guest via a Guest Access Code. Ow ners may also remove Guests at any time.
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Sharing Device’s Guest Access Code Under the Device History, navigate to Device Preferences via the cog icon on the top right. Tap onto “Add Guests” to view the device’s Guest Access Code.
Tack Connect Subscription WHAT’S NEW? Only Tack GPS device Owners are able to access and manage their device subscription information.
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Tack Connect Subscription Navigate to the “Settings” tab via the bottom navigation bar, and tap “Subscription Management” to view and manage all existing subscriptions.
Updating Tack GPS Firmware WHAT’S NEW? When a new firmware update is available, it will appear under Device Preferences.
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3. Press and hold the Power Preferences, and tap on instructions. Switch your once and wait for LED to Button for 10 seconds. Tack “Firmware Update”. device off and on. start blinking blue. GPS is powered off after blue LED goes off completely.
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Updating Tack GPS Firmware 5. When device is found, a list of 6. Select your WiFi network 7. When done correctly, 8. Receive a notification when WiFi networks will be displayed and key in your password. firmware update will device firmware is updated automatically.
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For Troubleshooting & Other FAQs, visit https://www.tackgps.app/support...