Do you have a question about the TWISTER basic and is the answer not in the manual?
Questions and answers
Douglas Greyling
May 7, 2025
The feeder ram pump runs but the ram is not moving
1 comments:
Mr. Anderson
May 18, 2025
A possible cause of the ram not moving on a TRIEF TWISTER basic feeder ram pump could be that the machine foot is not properly lowered or raised, or the feed conveyor is still attached during adjustment. This can lead to mechanical damage or instability. Ensuring the feed conveyor is detached and the brakes of the castors are locked during adjustment is necessary for proper operation.
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Summary of Contents for TRIEF TWISTER basic
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Operating instructions TWISTER basic ID number: 243343V03 Machine type: 4120 Language: English Translation of the original operating instructions...
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For the purpose of the EC Machinery Directive 2006/42/EC, Annex II No. 1 A. Machinery category: Dicing machine Machine designation: TWISTER basic Series / part number: 412012.240412.- We hereby declare that the design of the above mentioned machine in the supplied version complies with the applicable provisions of the EC Machinery Directive 2006/42/EC.
1. Before you read on... These operating instructions are intended for the owner and all persons who work on or with the machine, and for all those who install, set up, repair or clean it. All the information that must be observed for the safe and careful handling of the machine can be found in the operating instructions.
Using these operating instructions Using these operating instructions These operating instructions have been structured so that information is bundled based on related activities. Notes within a chapter provide cross- references to information in other chapters. An overview of the chapters is provided below.
Symbols Symbols 1.2.1 In the operating manual Hazard warnings and notices are clearly marked in the operating manual. The following symbols are used: Type and source of hazard! This hazard warning warns about possible personal injury. Danger Type and source of hazard This hazard warning warns about damage to equipment, the environment or other damage to property.
Description of the machine, area of application and intended use Description of the machine, area of application and intended use You may only cut food such as meat without bone, sausage, cheese, pota- toes or fish with this machine. The machine may only be put into circulation as technical work equipment and not as a consumer product.
Safety instructions 1.5.2 Organisational measures The organisational measures concern the work processes in the company where the machine is operated. Check every day that all safety devices are functioning correctly before starting up the machine. In addition to these operating instructions, observe the generally appli- ...
Safety instructions 1.5.4 General safety instructions Danger! Failure to observe the following safety instructions presents a risk of danger to life, physical injuries or substantial material Danger damage. In the case of malfunctions, the machine must generally not be put back into operation until the cause of the fault has been cleared by an authorised person (TREIF service personnel if necessary).
Safety instructions 1.5.5 Safety instructions for this machine The following safety instructions refer particularly to this machine: Do not lift the machine at the knife box. The machine must not be operated for a prolonged period without prod- uct.
2. Operation This chapter is intended for the operator and all persons who work on or with the machine. Here, you will find basic safety instructions and other general information that must be observed for safe and careful handling of the machine. Note: The owner must compile an operating instruction that sets out the responsibilities for working on and with the machine.
Machine overview 2.1.4 Control panel 1. Main switch 2. Cut thickness adjustment Continuous adjustment of the cut-off length between 0 and 34 mm -> for single knife 0 and 20 mm -> for double knife 3. Operating modes selector switch Single knife mode for operation with single blade cut-off knife ...
Before you start... Note: For the operation with the grating disk, the slice thickness does not have to be set. 5. Cleaning mode Switch cleaning mode on or off. to clean the machine to install/remove the cut-off knife to clean the discharge conveyor ...
Notes about cutting Notes about cutting Below are some general notes that should be observed for the cutting. The product should not be too soft (fresh). The best cutting results are achieved with a product temper- ature between 0 and -2 °C. Use product stabilisers with soft products.
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Notes about cutting Shape Product Feed Temperature Grid size Knife Comment Bacon in thin 0.5 to 0 °C to 48 x 12 mm Double knife Use product strips 12 mm 2 °C stabilisers Cooked ham 5 mm 5 °C 5 x 5 mm offset Single knife Do not use Double knife...
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Notes about cutting Shape Product Feed Temperature Grid size Knife Comment Meat salad 0.5 to 5 mm 2 °C 32 x 5 mm offset Double knife Use product 32 x 6 mm offset stabilisers 0.5 to 6 mm 48 x 5 mm offset 0.5 to 5 mm Kidneys 0.5 to...
Cutting Cutting 2.4.1 Settings Cutting mode Set the desired slice thickness with the slice thickness setting 2. Adjust the pre-compression pressure with the pre-compression pres- sure setting 4. Select the operating mode with the switch 3. 11/2020 243343V03_EN...
Cutting 2.4.2 Loading and starting Risk of injury on the separating slide! The separating slide is used to close the filling chamber and also to cut off overflowing material of the filling chamber. There Danger is a risk of crushing or cutting when pushing the separating slide over the chamber.
Cleaning mode Cleaning mode Start the cleaning mode: The machine is operational. The main switch is switched on. Put the cleaning mode switch (5) on the control panel in the "ON" posi- tion. Start a cutting process by opening and closing the feed chamber. After the completed cutting process, the machine moves into the clean- ing position.
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If any malfunction occurs 11/2020 243343V03_EN...
3. Cleaning / Disinfection This chapter is intended for the cleaning personnel and all persons who are authorised to clean the machine. The machine must be regularly cleaned and disinfected: after each work period or depending on the product to be cut and dirt accu- mulation on the machine, but at least once daily.
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Risk of chemical burns from cleaning agents! Cleaning agents can attack the skin and eyes. Handle the cleaning agent carefully. Follow the manufacturer's Danger directions for use of the cleaning agent and protective equip- ment. Danger to life from bacteria! If the seals in the knife box or in the cutting chamber are dam- aged, a breeding ground for bacteria can form in the interior of Danger...
Check daily Check daily If the seals of the cutter shaft or grid drive roller are damaged, a breeding ground for bacteria can form in the interior of the machine. Check the seals after every cleaning routine. Arrange for defective seals to be replaced immediately.
Cleaning of the separating slide Cleaning of the separating slide Grip the cross bar and pull the separating knife to the front. 01053 / 0 Set up separating slide. 01054 / 0 Remove lower guide rail. AM_0013 11/2020 243343V03_EN...
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Cleaning of the separating slide Assembly After cleaning, the assembly is performed in the reverse order. Note for the installation of the guide rail: Insert the guide rail as far as the stop. AM_0014 Attention, damage to equipment! The guide rail must never be in contact with the fastenings (arrows) of the feed as this can destroy the guide rail.
Cleaning the discharge conveyor during running operation Cleaning the discharge conveyor during running operation Risk of injury! Crushing hazard and danger of being pulled in by moving belts. Danger When changing to another product, the discharge conveyor must be cleaned. Put the machine in the cleaning position „Cleaning mode“...
Instructions for cleaning Instructions for cleaning Clean the machine according to the cleaning and disinfection schedule to prevent damage to the machine and to ensure that it is cleaned hygienically „Cleaning and disinfection schedule“ on page 30). Prerequisite for successful hygiene Thorough cleaning is a prerequisite for successful disinfection.
Dismantling for complete cleaning Dismantling for complete cleaning Risk of injury on upright knives! Always wear the personal protective equipment as specified in the "Safety" chapter for all work in the open cutting chamber Danger and when cleaning the knife. Move the machine to the cleaning position ( „Cleaning mode“...
Cleaning Cleaning Wipe the control panel with a damp cloth. Clean the machine and dismantled parts according to the cleaning and disinfection schedule. Note: Only listed and approved cleaning agents and disinfectants may be used in order to prevent damage to the machine. Cleaning agents containing chlorine are not permitted.
Cleaning and disinfection schedule Cleaning and disinfection schedule The following information applies for single-shift operation. Pre-cleaning (start at the end of production) Work steps Cleaning agents Process Equipment Notes Superficial clean- — manual, mechanical Plastic spatula, Check the slits in plastic scraper the grid.
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Cleaning and disinfection schedule Clean and disinfect (after finishing all the cleaning steps to be carried out in the room) Work steps Cleaning agents Process Equipment Notes Disinfection of Ecolab: Spray concentrated Low-pressure Rinse small parts small parts P3 alcodes device, from top to bottom.
Reassembly after cleaning Reassembly after cleaning Risk of injury on upright knives! Always wear the personal protective equipment as specified in the "Safety" chapter for all work in the open cutting chamber Danger and when cleaning the knife. Assembly occurs in reverse order to dismantling. „Dismantling for complete cleaning“...
4. Set-up This chapter is intended for the personnel who set up the machine. The information and instructions required for setting up the machine can be found here. This chapter covers the following: Removing the feed................34 Opening/closing the knife box door ............35 Dismantling the cut-off knife ..............
Removing the feed The following applies for the dismantling and assembly descriptions below: The machine is in the cleaning position. ( „Cleaning mode“ on page 19). The main power supply is disconnected and secured against uninten- tional switching on. The knife box door is open.
Opening/closing the knife box door Opening/closing the knife box door Opening Move the lock bolt to the right. Open the knife box door. Closing Close the knife box door. Put the lock bolt in the vertical position. 00260 / 0 Dismantling the cut-off knife Attention, there is a high risk of cutting yourself on the knife!
Dismantling the grating disc or stop disc (optional) Dismantling the grating disc or stop disc (optional) Attention, high risk of cutting yourself on the stop disc and on the grating disc! Always wear the mandatory protective equipment when carry- Danger ing out work in the open cutting chamber and when handling the grating discs or stop discs ( „Protective equipment“...
Dismantling the cutting unit Dismantling the cutting unit Attention, there is a high risk of cutting yourself on the knife! Always wear the specified protective equipment when carrying Danger out any work in the open cutting chamber and when handling the knife ( „Protective equipment“...
Dismantling the product stabiliser Dismantling the product stabiliser The product stabilisers are inserted into the grooves of the upper grid. Pull the product stabilisers out of the upper grid. TR_0569 Dismantling the grid blades Tension principle of the grid blades The cross bars are pushed apart by tightening the tension screws.
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Dismantling the grid blades Standard grid Loosen the two tension screws and remove the screws from the cross bar. Remove the blade pins with the grid blades from the cross bar. Remove the grid blades from the blade pins and put them in a safe place.
Installing the manual feed Installing the manual feed Assembly occurs in reverse order to dismantling „Removing the feed“ on page 34). Note for the installation of the guide rail: Insert the guide rail as far as the stop. AM_0014 Attention, damage to equipment! The guide rail must never be in contact with the fastenings (arrows) of the feed as this can destroy the guide rail.
Installing the product stabiliser Installing the product stabiliser The product stabilisers are inserted into the grooves of the upper grid. Place the product stabilisers into the grooves of the upper grid. TR_0569 4.10 Installing the grid blades Standard grid Note: Pay attention to the direction of the blade edge during installa- tion.
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Installing the grid blades Grid with offset grid blades Place the grid blades in the slots of the carrier bar. Fasten the blades to the carrier bar using the blade pins. Attach the carrier bar to the sliding bars. Insert the lower and upper grid blades into the respective clamping blocks.
Installing the cutting unit 4.11 Installing the cutting unit Attention, there is a high risk of cutting yourself on the knife! Always wear the specified protective equipment when carrying Danger out any work in the open cutting chamber and when handling the knife ( „Protective equipment“...
Installing cut-off knife 4.12 Installing cut-off knife Do not install the cut-off knife until the cutting unit has been installed. Attention, there is a high risk of cutting yourself on the knife! Always wear the specified protective equipment when carrying Danger out any work in the open cutting chamber and when handling the knife (...
Installing the grating disc or stop disc (optional) 4.14 Installing the grating disc or stop disc (optional) Do not install the grating disc or stop disc until the cutting unit has been in- stalled. Attention, high risk of cutting yourself on the stop disc and on the grating disc! Always wear the mandatory protective equipment when carry- Danger...
Adjustment of the grating disc 4.15 Adjustment of the grating disc The following work steps must be performed to adjust the cutting gap be- tween the grating disc and the matrix frame: The inner setting; this is performed when a new grating disc is at- ...
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Adjustment of the grating disc Note: The three grub screws are only used as limit stop. The disc does not move until tightening of the central lock. This means you cannot check the cutting gap until the central lock is tightened (by turning to the left, anticlockwise). Adjust the grub screws dimensionally equal to obtain an optimal cutting result.
Adjustment of the grating disc 4.15.2 Outer Setting Using the 6 outer lock nuts (A - F), the distance between the grating disc and the matrix frame can be adjusted on the entire circumference to a dimension of +0.1 to +0.4 mm. Carefully turn the grating disc by hand clockwise by one turn and mon- itor the distance between the grating disc and the matrix frame.
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Adjustment of the grating disc The cutting gap is greater than 0.4 mm: At this position of the grating disc, loosen the hexagon nut (2) anticlock- wise (a). Turn the hexagon nut (1) anticlockwise (b). Check the setting with a feeler gauge. If the dimension of the cutting gap is in the adjustment range, tighten the hexagon nut (2) clockwise (c).
Dismantling / installing the hygiene strip 4.16 Dismantling / installing the hygiene strip Attention! Only carry out this work after the cut-off knife has been removed. Danger Dismantling the hygiene strip: Push the hygiene strip 1 upwards motion into the pin. Remove the strip forwards.
5. Start-up, switch-off This chapter is intended for the person who puts the machine into operation and for all persons who work on or with the machine. There are various ways of starting up the machine. Initial start-up Restart ...
Safety instructions for start-up Risk of injury from unfastened components! Before putting the machine into operation, check that all installed components such as grids and cut-off knife are firmly Danger seated. Check whether all grid blades are present, whether they are sharp and whether they show any damage.
Initial start-up Initial start-up Initial start-up is performed after the machine has been delivered. The machine must have been completely installed. Details can be found in chapter „Installation and connection“ on page 74 and below. The instal- lation includes: Unpacking the machine ...
Start-up after EMERGENCY OFF Start-up after EMERGENCY OFF The start-up after EMERGENCY OFF is performed after any protective function of the machine has triggered the emergency switch-off. The cause of the emergency switch-off must have been eliminated. For ex- ample, any open cover that triggered the emergency switch-off must have been closed.
Function test of the safety switches Function test of the safety switches If you open any flap, lid, cover or the knife box door during a running cutting process, the machine must switch off immediately and the cut-off knife and the piston must stop immediately.
Function test of the safety switches 5.5.2 Discharge conveyor Put the switch (1) on the control panel in the "ON“ position. Close the feed chamber by pressing down the handle. The cutting process begins. Lift the safety hood of the discharge conveyor to the point when the ma- chine switches off..
Switch-off Switch-off 5.6.1 Switch-off at the end of production Note: Leave the machine switched on for protection against conden- sation water. Clean the machine ( „Cleaning / Disinfection“ on page 21). Switch off the main switch. 5.6.2 Switching off for maintenance and repair work Move the machine to the cleaning position.
6. Maintenance This chapter is intended for persons who maintain and repair the machine as well as for the owner. Note: The owner must compile an operating instruction that sets out the responsibilities for the maintenance. The maintenance work described in chapter „Maintenance overview“...
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Danger to life and/or risk of damage to equipment due to inappropriate or defective machine parts! Only spare parts or accessories that are supplied or expressly Danger approved by TREIF may be fixed to the machine or replaced. Unauthorised conversions and modifications to the machine that can impair its safety are prohibited.
Sharpening cut-off knife Sharpening cut-off knife Remove the cut-off knife. ( „Dismantling the cut-off knife“ on page 35). Sharpen the knife. Install the cut-off knife. ( „Installing cut-off knife“ on page 44). Below a few remarks about sharpening: Sharpen a normally blunt blade with a whetstone. In the case of more ...
Sharpening the grid blades Sharpening the grid blades Remove the cutting unit ( „Dismantling the cutting unit“ on page 37). Sharpen the grid blades. Sharpen smooth grid blades with a fine, one-stroke fine finishing file (stroke 4) in the cutting direction. Sharpen serrated knives with a round fine finishing file (stroke 4) at a right angle to the cutting direction.
Changing grid side walls Changing grid side walls Remove the cutting unit ( „Dismantling the cutting unit“ on page 37). Tap the side walls out of the grid frame with a rubber hammer. Insert the new side walls in the slots of the grid frame. Tap on the side walls using a rubber hammer.
Cleaning or changing the cool air hose Cleaning or changing the cool air hose Disconnect the main power supply and secure it against unintended switching on. Remove the cover plate on the rear side of the machine. Use the included box spanner for this. Loosen both fastening rings.
Changing the hydraulic oil Changing the hydraulic oil Risk of injury from hot oil! The hydraulic oil can heat up to 70 °C. Let it cool down before you perform an oil change or check the oil level. Danger Contamination of the environment by oil! Hydraulic oil must never get into the waste water system.
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Changing the hydraulic oil Screw the drain plug into the tank. Place the tank cover seal onto the sealing rim of the tank. Place the tank cover onto the tank and screw it tight. Place the tank with the motor into the machine. 5 cm Fasten the tank with the screw on the bottom of the machine.
Replacing belt of the discharge conveyor 6.10 Replacing belt of the discharge conveyor Dismantling: Disconnect the main power supply and secure it against unintended switching on. Loosen the plug. Unplug the plug connector of the discharge conveyor drive from the socket on the rear of the machine.
Tensioning the belt of the discharge conveyor 6.11 Tensioning the belt of the discharge conveyor The belt of the discharge conveyor must be tensioned if it runs crooked or slips. Discharge conveyor at the front (fine adjustment): Loosen lock nuts 1 on both sides of the discharge conveyor. Screw in bolts 2 on both sides evenly.
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Tensioning the belt of the discharge conveyor Slide the motor holder 5 to one of three possible positions on both sides of the discharge conveyor. IMPORTANT: Ensure that both motor holders are in the same position. Insert bolts and spring washers on both sides of the discharge convey- Tighten bolts using a ring spanner.
7. Programming This chapter describes the operation of the machine for machines that are equipped with a touch screen for their operation and control. 11/2020 243343V03_EN...
8. Transport and installation We recommend that you have the machine installed and connected exclu- sively by your TREIF sales partner. It would be sensible if your own main- tenance personnel were present during installation and assembly. The steps for transport and installation are described here as well as the assembly processes that may become necessary from time to time during the complete service life of the machine.
Transport and unpacking Transport and unpacking 8.1.1 Transporting the machine to the installation site Damage to the environment from hydraulic oil! Hydraulic oil must not escape. Therefore, the machine must be transported in a horizontal position. Attention Nevertheless, if hydraulic oil does escape, catch the oil and dis- pose of it properly.
Installation and connection 8.2.2 Adjustment of the machine feet It is absolutely essential to install the machine level by adjusting the machine feet using a spirit level so that the feed conveyor and any subsequent accessories can work properly! Attention Adjust all machine feet individually to the required level: Loosen lock nut.
Installation for machines with running gear (optional) Installation for machines with running gear (optional) Damage to the machine due to improper transport! Never move machines with running gear manually over a gradient with an angle of inclination of > 5°. Always use a pallet truck or forklift. Attention 8.3.1 Installation...
Installing discharge conveyor Installing discharge conveyor Disconnect the main power supply and secure it against unintended switching on. Open the knife box door ( „Opening/closing the knife box door“ on page 35). Push the discharge conveyor up to the stop on both of the supporting rods.
Dismantling discharge conveyor Dismantling discharge conveyor Disconnect the main power supply and secure it against unintended switching on. Loosen the plug. Unplug the plug connector of the discharge conveyor drive from the socket on the rear of the machine. Open the knife box door ( „Opening/closing the knife box door“...
9. Help and Service You can find information here to help you in the event of malfunctions. Note: The owner must compile an operating instruction that sets out the responsibilities for working on and with the machine. This chapter covers the following: Your service partner ................
Your service partner Your service partner We will remain faithful to your machine "Our team of service specialists is always there for you. Service and customer focus cannot be taught. They are part of one's personality and work ethic and must be experienced". Developing and producing a machine is one thing.
Troubleshooting at a glance Troubleshooting at a glance Malfunction Cause Remedy Machine does not start Mains plug not plugged in Plug in mains plug Main switch is switched off Switch on the main switch Knife box cover not closed Close knife box cover Discharge conveyor cover not Attach discharge conveyor cover attached...
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Troubleshooting at a glance 11/2020 243343V03_EN...
10. Appendix Technical information about your TREIF machine is summarised in the Ap- pendix. For more detailed information or if you have any questions, contact your TREIF sales partner directly ( „Your service partner“ on page 80). This chapter covers the following: Positioning of the rating plate and electrical wiring diagram ....
Positioning of the rating plate and electrical wiring diagram 10.1 Positioning of the rating plate and electrical wiring diagram The rating plate is located on the left front side of the machine. You can identify the variant of your machine on the rating plate. TR_1436 The electrical wiring diagram is located on the rear side of the ma- chine behind the cover.
Information signs on the machine 10.2 Information signs on the machine Information signs are attached to the machine. These signs must be complete and legible. The information signs can be reordered if nec- essary. The information signs “Follow operating instructions” and “Electric shock”...
Technical specifications 10.3 Technical specifications Description Values Length x Width x Height Dimensions, see 10.4 Weight see rating plate Cutting chamber cross section 120 x 120 mm Cutting chamber length 550 mm max. fill cross section 170 x 550 mm Cut-off length 1 to 40 mm (depending on the installed knife and the...
Hydraulic oil 10.5 Hydraulic oil 10.5.1 Approved hydraulic oils Observe at all times! For hygiene reasons, only hydraulic oils for the food processing industry approved by TREIF may be used. Attention Attention - damage to machine! Only the hydraulic oils approved by TREIF may be used, other- wise there is a risk for the hydraulic components of the Attention machine.
Verifications 10.6 Verifications 10.6.1 Proof of training In your capacity as the owner, obtain confirmation from your operating and maintenance personnel in the table below that the operating instructions have been read and understood. Operating instructions read and understood. Date Name Signature 10.6.2 Maintenance record...
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Do you have a question about the TWISTER basic and is the answer not in the manual?
Questions and answers
The feeder ram pump runs but the ram is not moving
A possible cause of the ram not moving on a TRIEF TWISTER basic feeder ram pump could be that the machine foot is not properly lowered or raised, or the feed conveyor is still attached during adjustment. This can lead to mechanical damage or instability. Ensuring the feed conveyor is detached and the brakes of the castors are locked during adjustment is necessary for proper operation.
This answer is automatically generated